My pool pump warranty guys sent work order to Pool Builder Services. He came out in a timely…read moremanner. Learned there was no electricity to the pump and recommended electrician. Breaker box was located on the side of the house near the front and he could not find it. I did not know where it was, which is why I contacted this service for help. Paid $$$ for electrician to identify box on the side of the house and flip the breaker. Had to pay these guys $95.

Highly recommend this company. Reliable, reasonably priced and a company with integrity. In 3 years…read morebest pool maintenance and service I've received. Pool has never looked better. https://www.facebook.com/share/191jcJq29x/?mibextid=wwXIfr

Recently had my pool resurfaced and new tile. It looks great and everyone I worked with was great…read moreand responsive to any question or concern. The price seemed reasonable as well. I highly recommend Portifino Pools.

Pool pump was dry, no water at all. Monthly bill was $327 for ONE month. . Service is very…read moreuneven and pool often is green or has mustard on the sides. This pool service has gone down and if someone would answer the phone, I will cancel immediately.

built a pool from Mike P owner.We glad we did. It was a little slow process during Covid-19 in…read more2022.This is our first year on our own. I'm taking a sample of water each week to the pool store for testing. If this disabled Marine can keep my pool crystal clear pool you can do it too. Build with this company you will not regret your choice! THANKS MIKE‍

The owner Mike Paluszynski nickled and dimed us throughout our Pool build process for mistakes that…read morethey made. Beware they DO NOT know the city code regulations in order to pass your final inspections. Although very easy to find if you go to city website. We started this build in May 2022. Todays date is Jan 19, 2023 and as of today we have failed 4 Final inspections. Mike left us to pay the bill with the city. Thank you Mike Paluszynski! I would NEVER recommend anyone to use this company.

Excellent professional customer service and fast response time. Very competitive pricing I checked…read morewith a lot of different providers and they were able to meet or beat every other price. Very high-quality work completed. Highly recommended.

Our pool was 23 years when the marcite began to crumble. It was like sand on the bottom of the…read morepool. We finally were able to afford to have the pool redone. My husband did plenty of research, and he found Purple Heart Pools. They arrived for an estimate and fully explained everything. We decided they were the company we would hire, and they ended up being the best pool company ever! The crew always arrived on time, worked quickly and efficiently, and completed the job in way less time than we thought. Talk about meticulous work! They even regrouted the tile for us as a courtesy. They were incredibly friendly, professional, and affordable! Now, we have them coming for weekly maintenance, something we have never had before, because we want to ensure our pool stays beautiful! The first time I swam in it, I could have cried. The water was clear and blue, and the walls and floor were as smooth as glass. All in all, we highly recommend Purple Heart Pools Inc. They are the absolute best pool company in Jacksonville.

This pool company has been around since 1984, so after a horrible experience with a prior pool…read morecompany I felt at ease signing up for OP Pool Service. I am a landlord living in California with my rental property in Orange Park, FL, so needless to say peace of mind with a company is exactly what I want. The start up initial appointment was wonderful, Donald was very communicative through email and phone call. Fast forward two months and I receive a long text message from my tenants informing me the pool service has not been there in two months (my tenants are retired so they are home all day everyday to see that nobody has shown up) Thankfully my tenants were able to tend to the pool themselves although they should not have to seeing as a portion of their rent is meant to be spent on pool service. My tenant informs me she has called multiple times with no response, and I myself also have not received a response email to a chemical question from over a month ago (I assumed business & email is checked less than phone calls). So i call this afternoon to no response, I search vigorously online in search for another phone number other than Donald's cell phone.... nothing. Google reviews confirm my fears that many of his other customers have been "ghosted" while blinding paying for services that were not completed or done whatsoever. With no contact information available I am now forced to open a dispute fraudulent investigation against Donald Eldridge and OP Pool Services to get my $250 refunded back to me for the last two months of service not completed. Regardless of the reason for this company "ghosting" it is absolutely unacceptable for a company of 35 years to not inform it's customers of changes made resulting in services not completed. Not like you will be able to get ahold of anyone, but DO NOT sign up for this company's services. And if you have experienced this same problem I suggest you open up the dispute for any charges with your bank to get a refund because it doesn't look like this company has any plan to refund its customers.

I called so many people, but not a lot of companies dealt with my above ground pools...called and…read morespoke with Scott, and he was out the next day, and got my hoses replaced as soon as he got the parts in! Very nice guy and reasonable pricing too for the repair! Thanks again! Now I have a good company to call if I have any other issues that need repair.

"I wish I'd said something sooner. We used Golden Eagle Pools for years and it was a nightmare…read more They had such high turnover that we rarely saw the same guy twice. Different new young strangers walking straight through our screened-in living room and TV area, propping the door wide open and leaving it that way. One time they left the door open long enough for our pet to escape into the alligator-filled river in our backyard. Another visit, they serviced the filter but never put the top back on. The lid blew off like a rocket, could've taken someone's head off, and our pool nearly drained completely. That caused thousands in damage, and they never paid a dime. We got a half a** apology at Best. In writing. The previous owner of my home had just replaced the pump, but almost immediately they came back saying I needed to replace it again. Then within a couple months they insisted I had to replace the light too. I can't even count how many thousands of dollars I gave them, only to end up with even more thousands in damage they caused and refused to fix. We finally switched to Tropical Pools, and they've been awesome. If you're looking for pool service, stay far away from Golden Eagle."

We paid this company over $1,000 for services never received. I called for 4 days straight begging…read morefor a technician to come out to provide the service that we pay on autopay. When the technician finally did show up, he refused to service the pool and left. I left a honest, negative review about my experience on Google and Josh Fletcher has been calling, texting, threatening me, leaving negative fake reviews on my husbands inactive business page. The harassment is extreme from an established business. I will not remove my review because everyone needs to know who they are potentially dealing with. Do not hire this company.

Great experience with First Coast! I recently purchased a new house with pool equipment I was…read moreunfamiliar with as it differed from prior house. I contacted the pool installer to see if they could come give me tutorial on the equipment they installed but couldn't even get a call back. I contacted at-least 5 other pool companies for a tutorial/inspection and quote for weekly service. One told me to take pictures and come to their store (not helpful), 1 setup appointment but were no show. The other 3 wouldn't return calls or emails. First coast contacted me back within hours of my request and came out 2 days later. The owner was super friendly and explained everything to me and answered all my questions. Ended up setting up a weekly service to get pool under control. I may end up taking it over myself once I understand it more but they are so friendly I may just keep the weekly service. They have been here twice now, pool is clean, equipment is working and provide a email service report each week with photo of pool, chemical readings and summary of the chemicals added and services rendered. Highly recommend this growing company if you need pool service!!

They took our pool from a black, leaf filled catastrophe and with a lot of TLC brought it back to…read morelike. Even rescued the ole pool pump. Great work!

Corey is the best! Helped me place my filter pump above the high water mark before a storm. Also…read moredid a lot of replumbing when I needed valve repairs etc. Always prompt and good communication. Great price too.

My cameras caught them stealing. Of course they denied. Was very sad to have to let them go over a…read morechild's toy that I would have gladly given if they would have asked. A theft is still a theft.