Jason provided absolutely unprecedented service during our home search in the very competitive…read moreBoston area market. To be honest, I feel it is very difficult to find professionals in any industry that pride themselves on true customer service. There always seems to be too long a delay between emails or phone calls, or perhaps a missed appointment. This is most certainly not the case with Jason. He picked up the phone just about every single time we called, 7 days a week. The reality of this housing market is that such responsiveness is necessary and can be the difference between getting a house or losing one. Jason moved quickly and efficiently on each home we put an offer on, and when we finally had one stick (others were lost to inspection issues and bidding wars), the process was easy. Jason's crew stepped in and ensured all our documents were ready for the underwriter so that the loan commitment would be swift. Sure enough, it was. I almost couldn't believe it. We have a somewhat complex financial situation with a business, another property, etc, but they handled everything with ease and offered us a number of packages with closing credits or a lower interest rate; this choice of options was great. Perhaps most importantly, everything Jason said would happen, happened, in a good way. He told us everything up front and followed through on his word. I know I sound like Mortgage Master hired me for this (they didn't), but I want to scream from the rooftops about how amazing they were. You truly need someone like Jason on your side in this cutthroat real estate market. You will be glad you went with him over another bank or mortgage company in the area.

I have refinanced my mortgage several times before with different lenders, and it has always been a…read moresmooth and seamless experience. I wish I could say that about my experience of Jason Evans and his team. Unfortunately it has been tedious, time consuming beyond belief (closing should have happened weeks ago), constant excuses and stalling tactics. . . Documents signed needing to be resubmitted because they couldn't work within their own timeframes and had expired etc etc. Zero customer service.

I got a chance to speak to Adam about some questions I had about appraising a house…read more He shared his thoughts and answered all my questions, for free. It was great to speak with him. He knows his stuff and is generous enough to share his valuable knowledge. Highly recommend him and his business.

Adam of Aladdin Appraisal helped me solve some difficult real estate issues. I could not have been…read moremore happy with the service. He is an expert in his field, thoughtful, responsive, and professional! Very impressive

I am an internal auditor for Freddie Mac and have worked in the real estate industry for more than…read more10 years. Mike Flanagan and his team at Mortgage Unity is the most competent and knowledgeable broker I've had the pleasure to meet during my career. He has a polished approach, is patient with his clients, and is willing to get into the technical details (and share data) to help his clients make the best fit financing decisions. He was timely across the application process, and in my case the terms of the transaction were a bit tricky. But Mortgage Unity didn't miss a beat. I'd recommend Mortgage Unity to any home buyer across any range of prior homebuying or real estate experience (from first time buyer to investors). Thank you Morgage Unity!

If you want the best rate, I found it at Mortgage Unity. But if you care about anything beyond the…read morerate, keep reading. Mortgage Unity made what could have been a stressful, overwhelming process feel simple and straightforward. Their team was always available, kept me informed, and genuinely went above and beyond to make sure I was taken care of. It's rare to find a company that delivers both great rates and exceptional service--but Mortgage Unity does exactly that. If you want a mortgage team you can trust, this is it.

courteous, knowledgeable, and very responsive. They helped me get car insurance really quick.read more

I would give ZERO STARS IF I COULD. These people are the rudest people I have ever dealt with! I…read moreneeded insurance and they were just so rude and didn't want to help from the very beginning for no reason whatsoever. I can't even explain why. I was very friendly and the two ladies that talked to me were extremely rude. They came off very entitled and ungrateful of new business. Take your business elsewhere

If we weren't locked into such a good interest rate on our mortgage, we would refinance ANYWHERE…read morebut here. The president/CEO is overly rude and lacks customer service skills and a basic respect for customers. I recommend shopping around and banking somewhere else. They don't deserve your business.

Whether you go to the 20 Park St. branch or the 950 Park St. branch, you will get the same kindness…read moreand special treatment at both. These tellers learn your name and treat you like family. I have often thought of going to a larger bank where I may get more benefits but believe me, the benefits are visible. To be known and respected as a client, regardless of how much money you have is a plus. Just a nice hometown bank where even the bank manager, Louie Fortuna, will go out of his way to help you. I was away on vacation and my debit card wouldn't work and Louie stayed with me on the phone, after hours until the matter was taken care of.

Buying a first house it's complicate! Find the right finance…read moreseems like a little boat in the storm out in the ocean. Can we trust in the professionals out there? Are they helping us to do the right choice? Yes! There's is good professionals out there that going to help you to navigate the numbers of mortgage at easy. Jeff Drew is the best professional out there! Not only he explains the numbers to us, but also help us choose what was appropriately to our circumstances. Jeff gave us all the information we need to know in a very simple way, making the process very peaceful! You won't be disappointed.

Jeff Drew is a pro! Jeff really knows this complex process as well as anyone I've ever worked with…read moreand offers great advice and direction with courtesy and respect. Jeff always responds very quickly and makes himself available whenever you need him. We closed on a high-priced transaction from long-distance (out of state) and Jeff tackled the nuances and intricacies of the deal with confidence and ease. I really can't say enough positive about Jeff and Star Mortgage. Jeff set realistic expectations. He under-promised and over-delivered. I truly appreciate the excellent job Jeff did for us. Jeff is the first and only person I would call if I ever need to obtain another mortgage.

Craig from Certuse was assigned to our case, through the process of the house repairs, due to heat…read moresystem problem, Craig communicated with us constantly to make sure we're aware of what's the status what's the plan and to make sure our needs are met. Especially when you need to leave your house to allow the repairs, you need someone that will make sure that you going to get the proper support and recovery to your structure and content. Highly recommended, very much professional, and supportive

Do not let anyone from this company in your home in the event of a loss. They work for the…read moreinsurance company and are paid by the insurance company. Do not trust them ! If allowed - zero 0 stars

Look else where to do business…read more Took out Workers comp when we had Nanny back in 3/2/2015, which was thru Amtrust. Cost was $314 with option to pay in 2 installments. We decided to just pay all at once...mistake. Cancelled almost 1/2 year later In September b/c we moved and no longer had a nanny. Was expecting something close to $150 back. Fast forward another 6 months, and still hadn't received our refund. After numerous emails, they refunded us $2...citing 'minimums' that were not disclosed when they gave us the quote. Amtrust told us that since we went thru Cluett, they had to be the ones to do revisions to get the majority of our refund back. Today, got another email back saying they could prorate some of the contract, and to look for a $30 refund in mail in 30-45 days. That means, we will be getting back 10% of our premium back after canceling the insurance and using only 50% of it... For comparison, when we cancelled our insurance policy (auto and renters), we got our prorated amount back within a month from another agency. Hope that $120 extra was worth folks understanding how you guys do business. Shame on you. Summary: Premiums are what are paid to insurance companies in case something goes wrong. In this case, when nothing goes wrong, it's usually a good thing. Except when you find out the insurance company doesn't do the right thing.

I have read the Review sent in July 2016. Obviously, the…read morewriter does not know anything about the insurance business. Commercial Carriers; have what they call a 'minimum premium'. Basically, it is a minimum amount the carrier will charge to open a policy. I'm surprised the WC premium was so low as most carriers charge a minimum of 500-1500$. He should have been thankful he got something back. On personal lines it's a totally different scenario.