We love Value Store it Self Storage! We've used them as temporary Angel Tree Storage for a few…read moreyears, and then also moved our permanent storage there. It seems likes it's better than ever, the new manager, Brian, is really nice, very helpful and keeps the place clean.

Not BBB accredited: 1st floor there is a mold problem. They are aware and have been aware and are…read moredenying any accountability. We lost everything. Please use a different company. The advertising made on their site is false and inaccurate. Their brand and service to their customers is less than forthright. David (manager) Please stop telling other customers that you just found out about this or each new complaint is an isolated incident. Please stop telling additional customers some lady is writing fake reviews. There is a review citing the same issue in October and another one from the beginning of summer stating how warm it was becoming in there and since the issue has gone on with your awareness. Offering to move items to the 2nd and 3rd floor acknowledges you have an issue on the 1st floor. But by doing so, you've spread the contaminate across the building and increased the spread of the contaminate to all other customers belongings and properties.......

Steer clear- NOT safe!!grand larceny theft of over $15k of Household items. Lock was cut, items…read moreremoved months ago, we were never notified the lock was missing . Can't reach anyone other than a clerk to explain the situation.

BEWARE! My husband and I had rented one of the storage units because we had just moved from NY, we…read morewere offered a reduced rate along with 50% for 3 months. Sounds great right, NOT!!!!! The 4th month we were charged the expected rate, the then on the 5th month our rate doubled. There isn't a person to talk to at the facility except a virtual KIOSK person that stated, just move to a different unit and we can give you a better rate; I had a 3-bedroom house in that unit. When speaking to tenants on the grounds, they were dealing with the same issues. One gentleman had written a bed review on their website was told by management, "If you take off the review, we will reduce you rate" I could not believe what I was hearing. We have since moved out. There are cleaner, newer, staffed facilities everywhere. STAY CLEAR OF THIS PLACE

I have rented from many storage places before and this is by far the best one... lady at the front…read moredesk SUPER SWEET! There's a reason people have had the stuff in the for 20 plus years...

Rented unit 58 from March 2016 to Dec 27,2016. This unit leaks badly 2 mattresses were water…read moredamaged (see photos) all I received for compensation was a sorry. Cleaned out the unit 4 days before rent was up on Jan 1 and received no money back.

Came here to pick up a Uhaul and the owner of the business was so rude and unhelpful that I ended…read moreup driving an extra 5 miles to the main Uhaul down on Babcock. Will never use this place again.

Expensive but worth it. Management is always prompt to assist when I need it. AC is always working…read moreand security is sound. The gate has never been broken when I've needed access ... usually monthly. It's always closed like it should be and my access code always works. Not sure why some people feel the need to take out their frustration with an unreasonably poor online review. Grow up!!

The Gates are always broken and take forever to fix. They put a tiny sign on the keypad but by…read morethe time you see it you need to back up in order to exit the property.

I was only one maybe two months behind in payment. And they took everything. Did not notify me to…read moretell me my things would be auctioned or wherever they took it. The valuable things had been in storage for 30 plus years most being my mother's treasures. They are horrible and not trustworthy. I do not recommended this place if you want your things safe. Horrible management and horrible people.

Nice clean location, with exceptional staff and central location. Prices are very competitive.read more