This is hands down the worst store I have shopped at in Years! I'll make this short: Ordered a carrier and now 6 months later... Still waiting for it! You'll get your first pension check before you get your order. The list of reasons they give will blow your mind. It shipped yesterday, oh it came back undeliverable. I'll ship it again. Still nothing? Let me check... oh that is actually scheduled to ship today! You will absolutely have it in 2 days! 1 week later, Sorry but the fabric had problems and we are waiting for them to ship better ones! I can keep going as I gave them 2 months before I called, so 4 months worth of excuses! All I am saying is: Buyer Beware! read more

After the difficulties a few months back in Philadelphia, my wife was convinced to change her mind about owning self defense weapons. We had a thorough discussion and make the choice to purchase a gun or two. We had even more discussions with some police officer friends of mine, and was advised to go to Atlantic Tactical. Glad we did. We were to ask for John, and he was more than helpful with all our questions and he had a lot of good recommendations. Atlantic Tactical only sells to law enforcement agents and agencies. They have a lot more than just weapons in their large facility. My wife said she loved this store because all the clothing is black. Haha. We purchased two Glocks and because of the backlog these days, they should be in about a month. We were also interested in a shotgun, but those are even further delayed and cannot even get to see one until possibly December! Anyway, unlike some others on Yelp, my wife and I had a very positive experience at Atlantic Tactical. John was the best, and I'm happy to give them my business. Highly recommended. read more

this company is nothing but FRAUD I have report to many websites including the BBB of their Fradulent activities, including Facebook! I have taken video of receiving an order with nothing in the box, I was charged $140 and want a refund for their Fradulency, I am also thinking of taking this information to the media to get them to investigate the Fraud that they are comminting! You definetly scammed the wrong person as I will not stay quite on what your company is doing to people! read more

Let me convey the level of stupidity and incompetence with this company. First, this company does not give a damn about First Responders in my assessment. Money first, customer service, and appreciation for your business are not even considered. My last several experiences have led to this review. I needed to order uniforms and provided a picture of the embroidery logo to the company. When I went to place the order, the woman at the counter argued with me when I asked to look at the logo to be applied to my clothing. I wanted to verify that the logo was, in fact, the correct one. Thankfully I had the hindsight to check because she was about to place the order with the incorrect logo (stored in their database) applied to the clothing. I ordered a firearm from them. I had to pay ahead of time and wait for the item to come in. Eight months went by and no one called to update the status. I had to make another trip to the store to cancel the order and get a refund. The firearm was never sent. I needed pants hemmed to a required length. Unfortunately, the pants were incorrectly tailored, and I had to fight for a refund. Finally, I ordered two pairs of shoes from the website. One month went by, and the order was never fulfilled. No phone call, no type of communication to update me. I had to reverse the charges on the credit card because my methods of communication were not replied to! Do not waste your time with these idiots. They are stuck on planet STUPID! read more

Ordered something online. Credit card was charged, but never received the product. No emails of delivery, nothing. I tried to contact multiple times without success. Had to back charge through my credit card company. read more

Horrible company that indicates that the product is the fact "in stock" when it's not only not in stock it's on a 6-8 month back order. After noticing the status of the product hadn't changed after a week I called and cancelled the order. I won't hold my breath on when I'll get my 350 bucks back. Lord knows they took the money in seconds but getting it back for some reason always takes weeks. Lol. Never again with this company. read more

They treat their employees and customers like garbage. Always selling items they don't physically have in stock. Take your business elsewhere. Management doesn't have a clue. read more

Very slow with poor quality alterations to uniform. Look elsewhere for your work attire.

Waited two weeks for them to ship an item from an online order. No contact from AT. Not sure if they just can't get their shipping straight, or are selling items that aren't in stock and not telling customers there will be a wait. Second star for hassel-free refund. read more

I ordered ammo ten days ago. The website indicated that everything was in stock. After five days, with order status still showing "waiting for fulfillment ", I sent an email requesting an update. After days without an answer, I called. The customer service representative said that they had hundreds of orders and couldn't provide a shipping date. I cancelled my order and am waiting for a credit on my card. One of my worse on line experiences ever. No one really seems to care. Save yourself some agrivation and buy somewhere that actually cares. read more

I made the mistake of not reading reviews on this company, before placing and order. I ordered ammo and tact holster. It said on their website that these items were available. After placing my order which was on July 21, 2020 my items never were received. I had to contact my bank and I am in the process of getting my money back. I tried to call several times which they never answer and phone. I also emailed several times no response. If you like giving money away then this is the place for you, if not don't use this company. The good reviews must be from their employees. read more

DO NOT BUY from this website or company. I am a former LEO of 8 years and moved onto the airline business and Aviation Security and then an EMT. they would not honor my credentials! Worst customer service and response ever....... Go Somewhere else! read more

POOR customer service received! I recently placed an on-line order for a Glock 45 9mm (order Nu. 115522), the sales rep directly told me that they had 2 in stock (in their NJ store), and I met all 3 requirement to have the order processed. WITHOUT notice or explanation, they cancelled my order. They also of course charged my CC in advance for the same. You may want to save yourself time, money, and effort-and find a ANOTHER source for any of your firearm needs ... read more

They advertised boots that were not in stock. But they will be glad to take your money and send you automated responses to your inquiries. I purchased boots October 3rd. Still waiting on these guys to communicate what the problem is. Atlantic Tactical has: No integrity O% Customer Service read more

I would not order from this place if I were you !!!! I placed my order March 13 called them five times left three voicemails spoke with them two times and finally on April 2 nd my shoes finally left the store it's now April 8 I finally got my shoes however they were delivered to my work which is where I had them delivered I'm really hoping they're the size that I ordered because I really don't feel like dealing with this company ever again read more

Didn't get my order and did not get my money back. You order and it doesn't come because the things on their website that are listed as in stock are not. Then you get an email saying you may or may not get it in 4-6 weeks. Then you call for a refund and two weeks later they send an email saying you got a refund but you don't get a refund. Ridiculous. read more

In my desire to purchase a twelve round magazine for my Sig P365, I found Atlantic Tactical. Their price was great and the website stated the product was currently in stock. That was on February 12, 2019. Two weeks after my order, I called their customer service to inquire. The CS representative stated the magazine was back-ordered and she had no idea when the shipment would arrive. I thanked her. My account still shows no activity. Today is March 24th and I have no idea when or if I will receive this order. I know Sig Sauer would gladly ship a smaller quantity of magazines to Atlantic to offset the back order. And that would make Atlantic look better in my eyes. As a retired Sheriff and Chief of Police, I would never recommend this company under the current management. read more

Ignore website and ammo that's listed as available... They're selling ammo that's back ordered... Taking too may orders for the supply that they have on hand. If you cancel due to the "approximate date of delivery" it will take a while to get your refund. Ive been waiting 5 days for my refund and still waiting. I know these are tough times for many business's. However, taking orders and customers money for items "ammo" that's not really in their current inventory with the hopes of not cancelling is BAD Business... Either call for current inventory and then place your order or be ready to WAIT... I will call my bank for resolution in a two more days if the credit doesn't show up. A week to issue my credit is more than enough time. USE CAUTION! read more

The negative comments about this company are likely true. I had a similar experience. I made an online purchase which turned out to be a 3 month catastrophe. I ordered five pouches and was sent two. I was informed the remaining 3 were on backorder and I would be informed when they would be sent. Month and half go by, no communication. I called twice and would be given responses, "oh we got a shipment today, your items are in there, and "yes they're still on backorder, it's an issue with the manufacturer". I called and cancelled the order, however didn't believe I would be refunded my money. Of course I wasn't refunded my money until I made a complaint with the PA/DC area better business bureau. This company was a joke with my order. They sell items they don't have in stock and hold your money. Terrible business ethics in my opinion. read more

horrible experience. ordered an outer vest carrier and a week and a half later received a message that it was out of stock and would be on back order 4-6 weeks. I have attempted to contact them for a refund with no response. but they were quick to take the money. will never order from this company again. UPDATE- Received a shipment notification two days after my negative review. The carrier was too big so I sent a message about a return for a different size. And guess what? No reply. I'm not going to ship the item back until I get more details on how returns work with this company. The communication they lack is very unprofessional. I will never order anything from this company again. read more

I Ordered 2 name plates back in August and everytime I called about the status I receive the run around. Noone has a straight answer and they do not give updates on online orders. Never using this company again. read more

Absolutely atrocious! I walked in at 1:50 pm on a recent Saturday afternoon to buy a new duty belt. I knew the precise size and type of belt I needed and maybe would have spent 5-10 minutes in the store looking for it, had I been allowed in. I opened the unlocked front door, however, and made it about two steps in before I was rudely informed, "We're closed. We close at 2." First off, it wasn't 2:00. It was 1:50. Maybe lock your door and/or change your sign to say you close at 1:50? Second, the old lady behind the desk was a total a**hole about it. F this place. I'd rather tie a fraying shoelace around my waist than ever walk through this door again. read more

Stay away from this company! I came across their website back in September and ordered a gun stock. I placed my order in good faith because the website said my item was "in stock". After waiting the specified amount of time and then some, I did not receive my item. I contacted the company for answers who said my item was suddenly out of stock, and would send it to me in 2-3 weeks..... after several bogus emails and phone calls to the company being told by customer service I would be receiving my item soon or they needed to contact the vendor to find out about my item, it is now almost February and I still haven't received a thing.... I'd also like to add, you can still go on the website and place an order for the exact same item I ordered without specifying they are out of stock or back order.... the only thing they did do correctly and efficiently was take my money. I can't believe this is an American company. Save yourself the headache and order elsewhere. read more

Great place for LEO's and first responders to get a deal on a firearm. Courteous, knowledgeable, and helpful staff.

I'm not sure why people are giving this place bad reviews. If you think the staff is acting rudely, maybe you're just an asshole and deserve it. I've been here a number of times. Each time I go the staff greets me at the door and asks if I need anything. If I do happen to need help finding something, they are always willing to help. I have had nothing but good good experiences here, and will continue to give them my business. read more

I ordered 223 ammo in March of 2021, when the order was placed the ammo was showing in stock. Atlantic tactical promptly took the money from my account. Weeks go by I email them, now they say it could take 8 weeks before the supplier sends them the ammo. The middle of April I email them again they tell me it's now up to 12 weeks before they get the ammo in stock. I email again last week no reply. Today 6/21/21 I get a email from FedEx saying my ammo should be delivered next week. I also get a email from atlantictactical.com saying they supposedly sent my ammo on 4/14/21 but did not have tracking information. I work for the department of corrections I am telling all 10,000 of my union brothers and sisters to avoid atlantictactical.com like the plague. read more

Ordered an FFL item online. Filled out the requested forms and provided proof of employment. FFL sent a copy of his license. After NOT receiving a tracking number, I requested a tracking number and was told my item was NOT in stock and may or may not be available in 2-4 months. Immediately cancelled the order and contacted my card company to dispute the charge. Absolutely no indication on their website this item was not available when i ordered nor did this company contact me except to request another form to be filled out. Legit companies have signups for e-mail notifications when an item is not available. A legit company does not skip advising you of a backorder and just charge you up front for the item which they don't even know if they will receive months from when you paid for it. read more

Beware Atlantic Tactical. I placed an online order with Atlantic Tactical for some items, a couple of weeks later I received a partial (1 item) shipment of my order. I called to make sure that I had not messed up on my side and was told the other item on "backorder" and would be in "some time" end of next month. All items I ordered were shown in stock when I ordered them. I think it is very sneaky to accept orders for items that you do not have in stock AND charge my credit card for. The BONUS is that the item they did ship is useless with other the other item (they go together). I'm told that if I return the "useless" item they will not refund the shipping cost of $12.99 (on a $43.19 item, shipped USPS GROUND). IMO this is a dishonest business practice and Atlantic Tactical show be ashamed to treat their customers this way. I will not be treated this way and therefore will never be a repeat customer. Please don't support businesses like Atlantic Tactical, they need to be put out of business so "good" companies can replace them. read more

I attempted to order an eotech exps3 online. I put my credit card info in, their site said there was an error and to try again. I did so. I got the same message again. I checked my account the next day, they had withdrawn over $1200 from my account. I received no confirmation number and or email. It has been over a week. I have called and left 6 messages. I have yet to get a return call nor is the money back in my account. This company is a scam! Beware! read more

Worst customer service experience I've had in a long time. Ordered a product in July still showing waiting for fulfillment. Several phone calls and only told waiting for fulfillment. Later calls I was assured someone would get back to me no one ever did. I'm sure they're busy and supply lines can be difficult but no one seemed to care. Canceled my order will take my business read more

The staff was extremely rude to me as a naval veteran, and my father who is a captain in the Philadelphia fire department. We walked in the establishment, looking to purchase a firearm. While looking a Caucasian woman who looked to be in her 30's said and I quote "you know you have to be some type of law enforcement to purchase a firearm." Now, she was still helping the customer she had but felt the need to say that to us. We were in the store about 30 mins total and not once did she mention that to anyone else. With multiple signs around the establishment, it's really telling when you feel the need to mention it to us and no one else. We will not be spending our money here, it was very prejudice. read more

Extremely good group of people. Very helpful with my shopping and ordering. Knowledgeable and professional, can't ask for more. Will be using them again. read more

Bought bullets a month ago and just now got told AFTER EMAILING "we didn't have enough to fill order"...in last month bullet prices have went up so screwed me out of more money than I'll get refunded. DONT GO HERE! read more

Online experience was disappointing, product showed in stock, long delay to fill order and web portal did not update status of order. When order arrived it was incomplete and was told item not in stock and then delay on issuing credit back on my card. There are plenty of better businesses to order from, who make customer service a priority. read more

I placed an order well over 1 month ago. The order is still showing waiting to be fulfilled even though the item shows to be in stock. I have left multiple emails and voicemails and no response. I filed a dispute with my credit card company to get my money back. This company is a shit show read more

Ordered online. Charged for product I didn't receive 2 months now. They don't answer phones or respond to email. I requested refund. Still waiting. read more

I stopped here on a whim while driving through the area. The parking lot is chaotic, but inside I found a great selection of supplies, gear, apparel, and other random stuff. If rather buy in person than offline, because I like to actually see and touch the products. I ended up buying a Velcro trouser belt and the prices were very reasonable. I'd come back if I were in the area. Living in Virginia, I declined the mailing list - but it was offered to me. The girl at checkout was friendly - I had a good experience. read more

Placed order April 9th... found out two weeks later item was on back order (no notice on web site). When the May 15 expected arrival passed, was told it would be "a week or so". Three weeks later I terminated the order. Not one of these emails was initiated by the seller. More than two months passed and they never had the item they sold. Would rate zero stars if I could since this business is worthless. read more

I am so totally disappointed and completely dissatisfied with the service I have received from this company. On January 13, 2020, I purchased a Glock 43X 2 tone silver with amiglo sights from the Philadelphia location. I was told that it was in stock and it would be shipped the next day to the New Jersey store since I was a New Jersey resident. I am a retired federal law enforcement officer, and I had explained to the salesman that I needed the weapon as soon as possible due to me starting a new part time job, and I needed a smaller lighter weapon because of back problems. On a follow up call that I made they stated that they had the gun in North Carolina and that they will overnight it. Today's date is February 19, 2020 and I have still not received my weapon. I have made numerous phone calls and received numerous of poor excuses of why I have not received my weapon. Every time I called they said they will call me back and that never happened. They now wrote me and said that the gun was discontinued and they can not get it which I find impossible since this is a new model. My purchase permit is about to expire and I still have no gun. I advise to steer clear from this company and take your business elsewhere. read more

Customer serive is terrible. I've had a all bad experiences everytime i went there with the people who work there and the prices are outrageous for some of the stuff read more