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    Atlantida Insurance Services

    3.6 (9 reviews)
    Closed 10:00 am - 7:00 pm

    Services - Atlantida Insurance Services

    Car and truck insurance

    Homeowner or property

    Vehicle

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    1 year ago

    Great place to get insurance. People are very helpful can prices are great. Been coming with them for more then 5 years!

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    2 years ago

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    4 years ago

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    7 years ago

    Not my favorite place to come to, but... Laura is awesome! She's so helpful, friendly and made everything go smoothly and fast.

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    11 years ago

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    15 years ago

    This place rocks I love the lil lady by the name of Melissa she is super nice n very helpful !

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    9 years ago

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    10 years ago

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    Allstate Insurance: Joe Jabr

    Allstate Insurance: Joe Jabr

    (8 reviews)

    Santa Teresa

    So this Allstate Agent Joe Jabr retired and let some Bozzo name Abbott Younes inherit all of his…read moreaccounts. When Joe was at his one story location building on Bernal Ave in San Jose Ca. It was easy to get to and limp in there with my cane and Handicapped Accessible. Joe was descent and his wife Charmaigne. He wasn't the best at returning calls or following up on urgent matters, but his wife would try to help out. The real work horse of the entire office was an outstanding, awesome lady name Ibet Rubio. Poor thing!! She always responded to my phone calls or emails and calls me Mr. Lozano. If she was to leave that office I would have followed her to where ever she would go. Allstate says "You are in good hands" well after 13 years of being loyal, excellent customers with 4 vehicles and homeowners insurance. We decided to terminate the relationship with Allstate. When Joe retired he had to move the office to Great Oaks Blvd. San Jose Ca. because some bank was taking over their building. The new office is a two-story building with stairs only. Not handicapped accessible, no elevator and has Abott and some heavy accent man "Sam" working there. Ibet Rubio still driving that office and continuing the support to help them stay opened. When I call their 408-281-0881 number. I would get a lot of Huh? Duh? responses from the male employees. Only one that knew who I was is Ibet. Go figure?? Customers service sucks. English grammar sucks. They got to check with Ibet for advice and she is not even the boss of the office. She should be and they would probably get a better review and responses. Don't go to Allstate. You have been warned. My wife was in a car accident on February 14 2023. Valentines day. Some dumb punk kid and his girlfriend side swiped the driver side of her Hyundai Sonata traveling south on 101 causing them damage to the car and shock and shoulder injury to her. Everything was caught on the dash cam she uses in her car. The young kid did not see her heading south to the 85 freeway on ramp when he merged over 4 lanes to catch the ramp before he passed. My wife pulled over the kid pulls over and immediately responded "It's my fault" "I did not see you" "Are you ok" The car was not registered in his name the insurance was not in his name. He worked for an Auto Body shop, and it belonged to the business. When we opened this claim with Allstate. The adjusters from Arizona had the audacity and stupidity, mentality to blame my wife for 15% liability because she did not respond by moving over or slowing down and let this dumb driver merge over 4 lanes to enter another freeway. Thalia Mustafa and Brooke Hawkins were the 2 BIMBOS that were writing the responses to our claim. They are in Arizona not California and if you see on the recording my wife did not have any more room to merge besides a ditch, cavity, excavation 10 feet deep where she probably would have died if she reacted in that manner that these Dumb Ass adjusters were suggesting. So overall of this review is that you ARE NOT IN GOOD HANDS WITH ALLSTATE. You are in bad luck and guilty before trial with these people. They could not open the video attachment from the dash cam. I had to put on You Tube and send it to them. We filed a complaint with State of California Department of Insurance and hired an attorney and the idiot adjuster Keith Storms responded right away. Allstate decided that they were going to let the other insurance pay for all the damages and claims we are filing with our attorney. That we are not going to have to accept 15% liability for this accident. Duhh! Yeah, why should we. She was driving home from work not on the radio not on the cell phone not texting. Just driving home on VALENTINES DAY! https://youtu.be/bQJwXDF2VE0 - You can see a small car with blinkers on the middle passenger lane merging https://youtu.be/jjlWIXiJlhQ - you can hear the voice of the kid apologizing and taking the blame https://youtu.be/GeW0TD0wk1Y - Day recording so you can see if she had any room to merge https://dynl.mktgcdn.com/p/Tpa3RURaSFAmPkdYB9Rwa3A4Cre9LdL5K1apakYCsBc/450x450.jpg Abott Younes not Joe Jabr

    Let me start by saying it's the best insurance firm in town great customer service, great…read morehospitality filled with warmth . Very attentive big Shout out to CEO Abbott Youness, l'd give this place a 10+ * The service is impressive, always superb , great knowledgeable staff their kindness and care are unmatched when it comes to Your insurance needs Ahmad Jaber

    Allstate Insurance Agent: MG Insurance Financial Services - Allstate Insurance

    Allstate Insurance Agent: MG Insurance Financial Services

    (4 reviews)

    Santa Teresa

    We were Allstate customers more than 10 years. But recently we were very upset by this agent…read morebehavior. Without any reason and without letting us know he terminated our car insurance. So few days we were driving our cars without a knowledge that our insurance was terminated. So he put us in a very dangerous situation. As only we have learned what happened, we have bought Costco car insurance, that was more than 50% cheaper Allstate insurance and had better benefits. My advice never use this agent. And shop for a better insurance than Allstate. Also one small detail, officially the office has to be open at 8 am, but really the telephone started to answer after 9 am.

    Ive been an Allstate costumer since 1984 and in that time this office change hands once, Its now…read moreowned by Mustafa Gurleroglu located on 120 Blossom Hill Rd San Jose Ca. In that time I've made a few claims for windshields that had cracks 100.00 deductible no big deal they took care of it with relatively no hassle. Last year I started a new company relating to General Maintenance so I call my Allstate agent to get a quote on some insurance for my truck and tools. I wanted to get a quote on a personal policy that covered me, my truck, liability and tool coverage. I explained to the representative on the phone what my needs were and at that time she directed me to a commercial policy, she said that's the only way that my tools would be covered at various job sites. It was a little more expensive but i figured it was because of the tool coverage, so i signed up for the commercial policy and paid my premiums annually. Last night someone broke into my work trailer and all my tools were stolen. I attempted to make a claim. The representative I talked to on the phone said I wasn't covered for that kind of loss. So with that said, I dug out my policy and discovered that there were many errors on the policy. When I called to make the claim the Rep was asking questions about my ex-wife that was some how connected with my policy ( I've been divorced 9 years) and the policy was listed as a machine shop not a Maintenance Company. Obvious errors that I should have seen but trusted my agent and his Reps that I was being taken care of. So long story short, Allstate said I was not covered and my total loss was over 6000. Do not trust the competence of the people at any of the branches that Mustafa Gurleroglu operates. The people there have little or no training to advise their customers on what type of insurance to carry. And read your policy as soon as it comes to verify everything is correct. I canceled my policy after 30 years and took my business to Farmers. These guys and girls will take no responsibility for their mistakes. Incompetence was an understatement.

    Atlantida Insurance Services - homeinsurance - Updated July 2026

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