If I could give zero stars for how this discharge was handled, I would…read more I came to this facility after a motorcycle accident, hoping to recover safely without putting extra stress on my partner. While a few individuals on the care team truly made a difference--Damalesh, Shantay, Louie, and a handful of others were kind, attentive, and absolutely wonderful--the overall experience left me shocked and disappointed. The social services director, Sam, is the main reason this facility gets a 1-star review. He was dismissive, condescending, and ultimately responsible for the stressful, manipulative mess that surrounded my attempt to leave--saying that I was "denying care" when in reality I was taking my "care" elsewhere... Had to fight to get basic discharge paperwork (that I asked a half dozen times to get for hours on end), was pressured to sign documents without being given full information, and felt completely stonewalled when I asked for reasonable medical equipment and referrals for in-home rehab. Sam made what should have been a smooth and supportive process incredibly frustrating. As for the food? I'm vegan, and while they made an attempt to accommodate that, I can't live off bread and tofu forever. Toward the end, I could barely eat anything at all--it got that bad I understand care facilities aren't luxury resorts, but respect, communication, and basic follow-through shouldn't be optional. If it weren't for the handful of standout staff members I mentioned earlier, I would've lost my mind here. If you have a choice--keep looking. You deserve better.

What can I say about this place? The fact that my concerns were not met when I felt completely…read moreviolated, disrespected, and shamed while having to take a shower, while a male staff member sat just inches away from where I had to take a shower. I was told that if I didn't take a shower at that moment, I would not be able to take one the next day. There were enough female staff on duty that one of them could have come to the shower instead. But yet, being humiliated. I still have trauma from that night. Only one staff member approached me about what happened. I was not apologized to by Hussain nor by anyone else. I felt absolutely outraged and degraded. Yet, no one seemed to care. The only reason I was here was to rehab from cancer treatment It was much more banal at best. A complete lack of communication between staff members. Often told "oh, I forgot, or no one told me," which is absurd when dealing with people you are there to care for. On more than one occasion, I was brought the wrong tray of food while the staff jokingly said, "oh, it happens all the time", like that's ok. Another issue.. having to put a sign on my door asking people to knock before just walking into my room. It is a common courtesy to knock on someone's door before walking in... it does not matter where you are. Yet, even with the sign, some just walked in without knocking. As far as rehab.. I did better PT in my room. A couple of old bikes and a few weights. It was a waste of my time and dignity. I stayed there two weeks too long. However, that being said.. some of the nicest people you ever wanna meet. All seem pretty stressed most of the time, definitely overworked, probably underpaid. From my personal observation along with asking the R.N's CNA's, LPN's, the rehab staff and others. Each caring for patients with different needs and specifics. The length of time spent that particular resident varies, leaving others under their care basically screwed until they can get to you personally. That's why the one star, because they do try. But ,things definitely need changing as far as respect, patient care, effective communication, the fundamentals and most valuable not treating your patient as you did your last. Each patient are different in their own right, they should be respected as so. As an individual, which we are all and not just another bed filled.

All I can say is WOW! I could not be happier with the level of service and care my grandmother…read morereceives on a daily basis. The staff at Murray Highland is patient, kind, and very loving to all there residents. Not to mention the food is prepared fresh daily with there amazing chef. The facility is squeaky clean and smells like a normal home, not a hospital or senior home. They offer many activities and events to keep grandma busy throughout her day. She truly loves it there and could not be happier since moving in. Thank you Murray highland for the easy and smooth transition for my family.

POSITIVE STAFF INTERACTIONS Staff is warm, friendly and…read moreprofessional and dedicated to providing quality care. Living in Murray Highland has a supportive environment and teamwork among caregivers, making transitions smoother for families. We welcome you to come by for a tour and meet the staff!

March 2015 my 92 y/o mother fell and fractured her pelvis (non-surgical fracture). After spending…read morea little over a week in Emergency and the hospital, she needed to be relocated to a skilled nursing facility. I did my part to research information online which included Google, Yelp and other reviews. My Mom has Medicare, so I even researched the Medicare website for their ratings. (www.medicare.gov) I even drove past and walked around my top three choices. All seemed to have a so-so feel to them. [This was all new to me so I didn't know what to expect.] I chose a facility in Hillsboro which received the most 5-star ratings on the Medicare website. After visiting my Mom a few times and interacting with the staff, my wife and I did not get a good feel for the facility at all. It was very dark and gloomy. The staff I interacted with were all very pleasant, however I was not comfortable with their processes. After two or three days, I started to ask friends and coworkers to see if anyone had information on other facilities. Luckily, a coworker's wife works with skilled nursing facilities and gave me a couple options. I chose Maryville since it is located between my home and work. Upon visiting, the look and feel was the complete opposite of what we were experiencing. I spoke to Kalie Alonzo, the Admissions Director to get information. (I must add, it was after I had finished work and Kalie was getting ready to leave for the day. She made the time to speak to me without making me feel rushed.) After providing Maryville with my Mom's information, we were able to transfer her a couple days later. Everyone we interacted with was professional, courteous, caring, and knowledgeable about their duties. I was kept informed about my Mom's progress on a weekly basis. My Mom experienced an unrelated health issue (ulcer) where she needed to be taken to Emergency. After returning to Maryville, the staff picked up right where they left off. Mom was released about six weeks after her fall. Maryville continues to be involved with her after care, care. I haven't heard of many folks in their 90's recovering from broken hips/pelvic fractures. I honestly feel my Mom received THE BEST care available and is back at home all because of the hard work and efforts of the staff at Maryville.

The memory care side is absolutely awful. There is mold and…read moremildew on the ceiling and constant ants in the kitchen. The activity staff in the memory care have no tools, equipment, or supplies to do their job. This facility takes in a lot of money, but wont take care of their memory care residents.

A welcoming feeling of compassion, strength and respect from your first meeting with the concierge…read more The residents and staff are smiling and taking part in activities in the common areas and throughout. The synergy of relationship building is evident! I love that they are not just another "Corporate Structure" lining their pockets, they really care. Humanitarian projects and donation of their own money proves that they "invest" in human lives for others, staff included. I would highly recommend Morningstar Beaverton. : )

As soon as you walk in the door of this community you feel comforted and welcomed. Every staff…read moremember I've met is down-to-earth and has just the kind of heart you'd hope for in someone who takes care of our mothers, fathers, grandmothers, and grandfathers. MorningStar doesn't feel like a senior living, it feels like a home.

Good news, fellow yelper! Your exhausting search is over. You've battled the hellish maze of…read moregoogling 'treatment centers' , and came out alive. And successful! Another Chance is the best treatment center in Oregon. Hands down. Everyone here cares about you as a person, not just a patient. (I'm sure you already know how rare that is.) Also, the atmosphere of the place is phenomenal. It's cozy, inviting, clean, modern, and feels...safe? (If that makes sense) There's even a room specifically designed for moments when you feel overwhelmed, when you don't want to talk to anybody, or just need a minute to yourself. It's thoughtfully decorated with soft lighting, plush pillows, and the worlds most comfiest couch!

One of the worst experiences of my life, owner Sean Wagner insists on housing in his houses nw…read morerecovery housing or makes your outpatient a living hell and doesn't help or try to find other housing. His housing was unsafe with mold, managers flaunt rules they enforce and believe God talk to at least one of them Fernando the prophet directly, so don't have other faiths. Doesn't matter about lease or clean UA, will kick you out for voicing problems, cares less about treatment then feeding his other business.

I was given a tour of The Ackerly recently by a lovely young woman. She was engaging and extremely…read moreknowledgeable about not only the wonderful amenities they have, but could answer all my questions about making the transition from my home of 35 years. I was also quite impressed with the dining room and the delicious lunch I was served. I have looked at two other facilities, but I have to say The Ackerly is my choice.

This place had everything I wanted. I want an independent living apartment at this time of my life…read morebut wanted a place that had assisted living and memory care available if later I might need that kind of care. I believe from talking to the office help that if and when one needs to move to one of the other living spaces for one that needs more individual help it is provided here at The Ackerly. Of course the degree of help depends on the diagnosis the person is dealing with. The office help was very, very friendly and the person showing me and a friend all around was very kind and with a fun sense of humor. He was very informative about all the activities that goes on here. Showed us a copy of the menu for that day and a copy of the activities for the month. The Ackerly was very bright and clean. Everyone we talked to were friendly and answered all of our questions. Thank you for the excellent tour and time you spend with us. Carolyn

I've been in rehabilitation for a small stroke here for almost two weeks. The staff here are warm,…read morefriendly and professional. I came here with a lot of medical needs including a feeding tube and pump, 24x7 oxygen concentrator and a lung suction device. Not a small feat to support me all day and night but The Pearl was up to the task. I've made friends with many of the staff and I look forward to returning to do some volunteer work if possible. I totally recommend The Pearl if you are in need of rehabilitation services like I was.

The Pearl provided excellent care for my husband after an extreme spinal surgery. He ended up with…read morean infection at the hospital requiring emergency abdominal surgeries. After all of the surgeries my husband spent a month in the hospital and he was kind of at square one when discharged. When he started at the Pearl he was unable to stand. After his month long stay, he was in good enough shape to slide transfer from a wheelchair to his bed or shower/commode. He was also able to stand for brief periods of time. He progressed enough to join the intensive Rio Rehabilitation Program at Legacy Health. During his stay he received top notch care from Rio staff. They were very caring and met him where he was physically. The therapists pushed him to get where he needed for additional rehabilitation. Thank you Colin and Debra! The nursing staff were caring and as timely as they could be and several nurses were standouts (like Carol and Sherry). The weekends seemed to have less staff so things could take longer. That said, they were upfront about other work they needed to do before being able to help. And when they were helping, they took all the time and care that was needed. The food was very good with several alternatives if the main menu didn't sound good. Bambi was great in helping set up wheelchair transport for appointments, Sondra helped coordinate lots of appointments and helped make Rio happen. Tawnya was amazing at coordinating transition to Rio and backup plans. Penny was the nicest therapy pooch. She lifts everyone's spirits. I highly recommend the Pearl as a skilled nursing facility. Thanks for all you did for us

Do not send your loved one here! When I first drove up, patients were coming and going as they wish…read moreand smoking in the parking lot, leaving their cigarette butts on the ground. i was going to meet our father there, but arrived earlier. When I went in, worker after worker just walked right on be me. I ended up going to the nurse's station and they just said he hadn't arrived yet and I could wait in the lobby. No welcome or offer to show me around. After over an hour he hadn't arrived so I went back in with his stuff. They just told me his room number without showing me where I could put his stuff, so had to go back and ask. Care was terrible. Our dad said it would take them over 30 minutes to come in for help to the bathroom or anything else and would just watch him struggle to get out of bed without helping. They basically left him in bed, including to eat. He finally asked if they could help him get out of bed in the morning so he just wasn't laying there all day. Only one option for meals, which he mostly did not like. He lost over 15 pounds in 2 weeks, and left very weak, which lasted several days after discharge. He was in the hospital for one week prior, but was eating regular meals. I brought him a toothbrush, but he never once brushed his teeth. Hygiene needs were not tended to. Therapy was supposed to be everyday, 5 days a week, but lucky to get one session every other day. Their answer for his bathroom needs was to put depends on him. When he was discharged he was to have a home health nurse to go over 3 times a week. It turns out the home health agency Sapphire sent the orders was at capacity so they let Sapphire know. It's now been 1 week, with no home nurse. Nobody from Sapphire has notified us and do not return our phone calls. They seem to be there to provide the bare minimum of care.

New company purchased this facility. They are working so hard to make this place a phenomenal…read morerehabilitation facility!