My mom lives here and she loves it. She has been here 2 years and I can't believe how much she…read moredoes throughout the week. I wish I could move in.

Little to no cleaning has ever been done every time I go to visit my papa, staff seems to cycle…read morethrough endlessly (new people every visit). Floors are never vacuumed, bathroom is never cleaned (found poop smeared across the back of the toilet, on the seat and the wall that was there for TWO WEEKS). Absolutely disgusting and constantly get a runaround from the staff when asking them about cleaning. Extremely disappointing especially considering the cost per month to have "care."

I live here now, in independent living. I chose to come after a lot of research. In part I came…read morebecause of the recommendation from several residents. The building is decorated in a comfortable style and I am proud to bring guests here. The staff is extraordinarily nice and helpful. The dining room servers are usually teenagers and they try to make us happy. I ask for something and frequently the answer is "of course". There is always something I want to eat. (The onion rings are the best ever). The building is older and appliances are tired. But they work. I am content.

So it's Sunday again at the Springs at Tanasbourne as you can see from my last post they do not…read morehave the staff available to care for the elderly who pay 11,000+ a month in rent. This time my dad got up in the night to use the restroom but couldn't make it and soiled the carpet in his assisted living bedroom (which happens to the elderly). The caregiver said that there just wasn't enough people on the weekends and in the evening to take care of it right away so they had to sit in their assisted living apartment and smell the feces all morning and afternoon until I raised hell and finally it was cleaned up at 4:30 in the afternoon.....you can have this type of care too for 11,000+ a month!

After several depressing tours, we were extremely pleasantly surprised when we arrived at Bethany…read moreAvamere by how beautiful the entire facility was. The property is well maintained and is in a very peaceful setting. The staff have all been very helpful, kind, and supportive in getting my dad acclimated and answering our questions. They are always responsive and work through whatever situation we have needed their help with. I would very highly recommend this facility, they have been fantastic.

Such an awesome community with spacious apartments and lovely people! Well maintained and beautiful…read moregrounds. Best med techs and caregivers make the most caring team I have seen in a while!

Independent Living/Assisted Living/Memory Care Senior center in good location to shopping, bus, and…read moreeasy access to 26 interstate. Large, Spacious, Newer building. Best ADA wheelchair accessible apartments. Roomy, accessible sinks, roll-in shower, high ceilings, patio, first floor, back entrance to parking lot. Quiet, great staff, new responsive ED, good food, nice activities, exercise facility, outings. Coffee bar/pub.

This is a pretty new senior living community. A loved one moved in about 10 months ago and the care…read moreis outstanding. Med techs and caregivers are exceptionally knowledgeable, caring and skillful. Communication is easy and frequent. Many activities both on and off site. Friendly staff who knows everybody's names. Food is great. Absolutely no hesitation in recommending this place whether you want independent, assisted or memory care accommodations.

We have been here for almost a year, and I really love the other guests who retired here too. Just…read moretonight we had a great meal of Bar-B- Qued pork, salad. soup and our choice of two different desserts plus drinks. Our bus driver seems to be everywhere and is such a good driver. If you've ever thought about a good place to retire, this is it! Judy

Had a great and heartfelt experience while visiting the facility and some of the resident. Sat down…read moreand had a wonderful dessert of strawberries, shortcake prepared by Chef Mark I would recommend the food and the dining atmosphere.

Last week I visited a friend that has been living at Clare Bridge for about 3 months. I was very…read moreimpressed. She looked content and happy and kept telling us how much she liked it there. It it a dementia facility and all the caregivers show so much energy and caring for what they do. A very good feel! Good job Clare Bridge.

My dad has been in assisted living at Touchmark for a month, and it has exceeded all our…read moreexpectations. Our first impression came from retirement counselor Veronica, whose warmth, compassion, and guidance were exceptional. We assumed Touchmark was simply putting its very best foot forward by having someone like her lead prospective families through the process. What we've learned since my father moved in is that Veronica wasn't the exception--she exemplifies Touchmark's culture. Every staff member we've met has shown such kindness, respect, and genuine interest and care. Touchmark's marketing materials talk about being a friend, an ally, and a giver. In our experience, they absolutely walk the walk. My dad tells people often, "This place employs every kind of person, but they all have one thing in common: they're NICE. And not fake, plastic nice." Knowing my father is surrounded by people who treat him with such warmth and dignity has given us enormous peace of mind. Touchmark was the right choice and we are deeply grateful.

I had dinner last night at the Sterling in Touchmark of the West Hills. I had the pork chop dish…read more It was room temperature. It was supposed to be with an apple sauce. There was a sauce but no hint of apple.

The staff at Assumption Village are among the most caring, compassionate people I have met. From…read morethe administrator to the kitchen staff, people care. It's evident the moment you walk in, and it's bright and welcoming. Where else can a medicaid recipient have their own studio apartment, not shared with anyone? I know of no other assisted living facility who offers that. It's one of the benefits of being mission driven and not for profit. Care and humanity can remain at the forefront rather than profit.

Where do I start. This facility needs a complete overhaul…read more The lack of communication is ridiculous. When you do finally speak with an employee they basically say it's the resident (family member) causing any or all issues that may arise. There is ZERO accountability on the facilities end. The finger is pointed at the resident for many different reasons, some may be concerning but then again, those go without being addressed as well. Favoritism runs high. Be careful your mother or father may be the nurse or the activities directors favorite today but tomorrow the communication may suddenly be cut off , leaving your loved one to wonder what they did wrong. Emails, phone calls, text messages go days sometimes weeks unanswered. In my case not at all from the resident services director when we were in the process of moving my mother. December 17th I left a message. To this day I have not received a return phone call. How is that acceptable. Don't bother calling the CEO. His assistant is his assistant. My phone call was not taken seriously and the return message was as if nothing had been talked about. So disappointing. They will defend whatever they see fit when it comes to staff. To me, anything that concerns me about my mother, I should be able to get a prompt answer and in my opinion the place that is in charge of her daily care, should show a little more compassion and empathy and urgency to have addressed those concerns.. You will not get that here. All of this comes from the top and is a domino effect as to how things are run. They follow their lead and it's obvious that the concern is just not there. Like I mentioned, Unless your loved one is favored and or well liked. Otherwise the care is subpar. If your loved one is difficult like mine, expect the blame for any issues to be shifted in that direction. Assumption does not and will not take responsibility for any mistakes or mishaps that may occur on their end. This is everywhere at Assumption. Somehow my 86 years old mother was able to hide and hoard medications. 2 bottles full of pills. I believe that shows serious lack of care and is potentially very dangerous. The corporate office ignored this subject as if I had made it up. NO follow up, no follow through on this subject at all. Ignored completely. Reception is rude, The website still has the mothers day greeting from 2020, why??? There are no activities going on. Communication is lacking greatly and we moved my mom out in December and were left with a very bad taste in our mouths. I could go on and on but I think you get the gist. I would not recommend Assumption village to anyone looking for a new home and needing to be cared for by someone else. Please take the time to do your research before signing a contract here. Moving a loved one into a facility is a very big decision that should not betaken lightly and needs to be researched, If you are looking for somewhere they will be treated well and you as a family member will feel in the loop as to what is going on, this is not the place for your mother or father. I hope this helps in your decision making!!

First thing that matters in a place where your mom is moving to: do they CARE about the people that…read morelive there? The answer here is a resounding YES. The residents aren't walking around like Zombies. They're smiling. Interacting!! Having fun! My mom is currently at a spot where not many residents are mobile. Where by 6pm it's a ghost town. And where the staff (minus ONE amazing staffer,) just doesn't care about the residents. It's pretty and new there but there is no warmth. No LIFE. Here at Merrill Gardens, there are so many activities that they have to print it on 11x17 paper and even then, the days are STACKED full!! They have two working vehicles for transportation. With two smiling drivers (Robert and Bob...no joke!) There are daily movies, bingo and bridge and coffee club and crafts and so so much more!! There's margarita Monday and Wine Wednesdays. Friday is a special cocktail hour. They want to get people together and having fun. And they do. And have I mentioned the food? It's actually really good. They have a menu. And a BUNCH of chefs and two restaurants. And 18 servers!! Oh and the staff. Have I mentioned them?? These people with smiles and hugs and WARMTH. All wanting to make it truly HOME for these people. The new leadership of Melissa Ubiles and Karla S bring a warmth, kindness and levity that was missing from Merrill Gardens. I'm so excited to move my mom to her forever home and to have these wonderful people taking care of her!!

This is specific to Memory Care wing and staff. We moved my…read moreparents from Touchmark to Merrill Gardens- we liked the double rooms and sunny outdoor space. We came during the transition from Ackerly and it was difficult, especially on the business side and I am not completely satisfied on that front. Invoicing and ACH has not matched and caused agitation. Monthly texts for proper communication and documentation has continued until just recently (6months). However, I only have great things to say about the memory care unit and staff. They've been stretched, they've pushed and they have been dwindled. However, the staff continues to be amazing. The managing director, Emily, is fantastic. She's worked double time and double responsibilities since our arrival and always has a smile on her face. Med techs are fantastic, personal attention and communications - throughout our residency. Recent additions of new social activities staff: Michelle and Stefana has been incredible. The two work with residents in groups and independently. They reach out and include family members with texts, emails and photos. They have implemented new practices. It has been amazing. Recently they hosted a surprise birthday party for my mother- serving her favorite things, pizza flowers and decorations. It was amazing. I love the personal attention the staff brings to the unit. Fresh baked goodies, dressing my parents up for occasions- including curling hair and makeup. They truly seem to care. I'm so happy we moved. I'm not always around and when away I am confident my mom and dad are in loving hands.

Bridalmile is a loving sanctuary-- an exceptional, welcoming care home where residents are treated…read morewith love and respect. It's a an intimate setting, which makes a big difference in the level of attention and care each resident receives. The staff take great pride in what they do, treating residents like members of their own family. Alina and her caregivers are warm, compassionate people. Needs are met promptly and thoughtfully. The home-cooked meals are made with love. There is always something in the oven. Communication with external family members is prompt. Alina and her team are quick to respond to any needs. Residents here are typically less mobile and spend most of their time in their individual rooms or outside on the garden patio. This peaceful space is perfect for those in the later stages of life. All are treated with dignity and respect.

Alina the provider is an amazing provider, loving, caring and the job she does is out of love for…read morepeople. My loved one was always grateful for the care she received in this home. The food, Romanian food, always cooked from scratch, is simply amaizing! The way Alina talks to the residents and how fast she responds to their needs, it surpasses my expectations. We only had positive interactions and experiences with this bussiness.