Stopped in on a whim after spotting this place set back from the road. I'm not from Soddy so…read moreperhaps I'm just not well informed, but didn't know this place existed. What a great hardware store! Like Tractor Supply but with more departments and a true family store feel to it. Great employees, friendly faces, and so much

We have done several jobs in Soddy Daisy. We make it a point to stop at Floyds Hardware before we…read morestart our job. We travel from cookeville installing and repairing garage doors and operators. Floyd Hardware is always a pleasure and we enjoy the stop each time. We are proud supporters. THank you , Brandie Jones, My Garage Door Company

Seems to be a locally owned facility that is doing what is necessary to help everyone that walks…read morethrough their doors. Though they didn't have exactly what I need, they went above and beyond to help me.

My husband and I have lived in the East Brainerd area for 6 years. We were glad to see an Elders…read moreAce Hardware store so close; however, it has not proven to be so great. We are probably in our East Brainerd Ace a few times each month and most of the time, there are mostly kids working, that you see anyway. They cannot answer questions related to painting or gardening, or much else for that matter. Even one of the young managers hadn't heard of a particular hedge trimmer we needed. It seems they are out of stock of items that we have needed more times than not. Anything from a Yeti 30oz lid to a Rustoleum spray paint I needed more of. In April, we needed our chainsaw fixed. The young manager I mentioned earlier told us they were too backed up so we would need to take it to another local Ace store- which is across town and far away from our house. We do a lot of home projects and like to keep our home beautifully maintained so we definitely need a good hardware store with knowledgeable employees. Today, though was it. My husband, who is known for being patient and kind, needed a part for our BGEGG. A young employee said he would get the manager...20 minutes later, still no manager. He was in "the back" according to the employee. With other errands left to get done, my husband left the store. After running the other errands, he went back by Ace. This time he waited 35 minutes. This is terrible customer service. No one was telling my husband anything. He was just waiting all that time. So unprofessional and just plain rude. The parking lot is full every single day and I know they do a lot of business. But when you are a customer who needs help with a problem or has questions, the East Brainerd Elder's Ace is lacking. I don't know if there's a shortage of adults or managers working. It is not like the commercial that says Ace is the place for a helpful hardware store. Sincerely, Sharlee and Steve Gatlin Chattanooga, TN

I have never loved - or even liked - a hardware store until now. It's perfect. Incredible…read moreselection, reasonable prices. Every time I go in, I notice more beauty than the last time. The shelves are stocked and with intention. I normally wouldn't comment on this, but it's so noticeable. The people are amazing and seem genuinely happy to be there. Everyone I've interacted with has been friendly and the employees I needed help from were warm, invested, and beyond helpful. And the nursery... It's perfect. So much beauty, so much care. We've brought home several gorgeous, healthy plants. It's so nice being in this store that we frequently find reasons to buy from them. My husband said that Ace was "built on a single screw". It really shows here.

I purchased several healthy perennials last year from Ace on highway 58 and I was so excited to…read moresee them in my planters this year. They did not come back. Sadly it's not the first time. Several years ago I did the same thing. I bought bushes and a few plants at that time After twice now, I won't buy any more there. My son in law goes to the Barn Nursery and has had great success. So, I will go there from now on. Besides, Ace is too high. If you need something quick it's fine but I can go elsewhere and get things cheaper and the quality is just as good.

The staff at Dallas Bay Ace are awesome! They know where everything is and how to help resolve…read moreyour problems. A few days ago I made a purchase at Ace that could have been made at a much larger store, but chose to purchase from Ace because of their excellent service and because they are local. Great store.

When you ask someone if they need help and they say no, I don't think the right thing to do is to…read morelaugh in their face. I wish I could've gotten the name of the guy who did because it was so rude it just made me not want to shop there anymore. I just walked right back out. I understand their job is to ask if we need help with anything but I don't feel as if I should be laughed at when I say no. Feels like that is something yall should work on.

This store offers a wide selection of products and the guys on the staff have a "Yes, sir"…read moreattitude; customers should be just as respectful.

How this hardware store manages to be not only a quaint venue, but also be the requisite great…read moresupplier of hardware items is most likely due to it's location on top of Walden Town. We went mainly for a nice drive to pick up PPE supplies. We ended up browsing a lovely outside section of plants. They had herbs, bushes, and some flowers. The hardware store is small, clean, friendly and all-around economically priced. It's nice to have a local hardware store, as opposed to having to always shop at the big box stores. I find huge warehouses incredibly uncomfortable to shop at, simply because they are too large, yet never have what you need, or are looking for. Your friendly and small hardware store is a welcome and appreciated business.

The sell all kinds and sorts of things here. If you own your home with land, then this store is…read morefor you. Here's why. They have rear time tillers, lawn mowers, and weed eaters by Cub Cadet. Cub Cadet is an upper high end brand name that sells quality items and machinery. You can get customer service here unlike other places because it is not that real busy yet you can find somebody that is willing to help you that is knowledgeable, They also sell small engines, high quality air tanks, boots, and other items. This is a definite recommended store for locals.

Wanted to give a shoutout to their Manager Leroy. I recently purchased a mower from him and the…read moreprocess was a breeze. He made sure I was well taken care of and satisfied with my purchase. His communication was great and was always happy to help with whatever I needed.

This is what a heavy equipment dealership should be. This was my first visit here and wow what a…read morefirst impression. As a Kubota owner I dont have to get many parts or service because it never needs repairs. I came in for some fluids for routine maintenance and the parts counter men were super helpful. They treated me as if I had just bought a $75K tractor. Very nice and very professional. Bravo Kubota !!

Had a knocking sound coming from my mower, called and a man named Cole said to come by and he would…read morelook at it. Was there 5 mins and he had it figured out! Quick fast and very friendly I highly recommend!

If you're looking for a hardware store that is what a hardware store should be, this is the place…read morefor you. All of the staff have worked there for years and are very knowledgeable and friendly. They have lots of hardware items, but off they don't have the item you're looking for, they will tell you which of their competitors carries it. I feel that they really care about me like helping a good friend, and will definitely be back.