Highly recommend!…read more Thankfully, I have dodged the Corinavirus so far but my laptop became infected. This is my second time using Justin's remote repair services and it was quick, easy and convenient. Computer repairs are like auto repairs, there is no convenient time for either. As a freelance writer with looming deadlines--I need my computer! I set up an appointment through the website in the morning for that same afternoon. Then, I was sent an email with instructions to allow access to remotely repair my computer. Justin called me before and after my session to explain everything. It was nice not having to pack up my laptop and have it sit in a shop for several days. I don't know if any computer repair places are open right now and for $39 (he even went over the 1/2 hour repair time and didn't charge extra) and his expertise, it's a great deal!

Justin is very friendly. He diagnosed my laptop, ordered it a new solid state hard drive, installed…read moreit, and partitioned it for me all in a week for about 300$ total. He even cleaned my laptop, which is awesome because it was pretty disgusting. No complaints at all come to mind. It's also really awesome that he does diagnostics for free. Furthermore, when he ordered the higher-end drive for me, he got it for a deal which then saved me money. Pretty cool guy.

After reading the reviews for Data-Link West, I chose this local company. Eric was most considerate…read moreand knowledgable! He arrived at our home to get the HP printer back on track the day I contacted him, and within an hour the job was completed. Thank you!

10/10 would recommend. Attention to detail and cost effective. Helped me out fixing a broken laptop…read morescreen.

Andrew did some amazing work for me, very skill and dedicated to making sure my computer worked…read morecorrectly

He was able to solve a problem that involved a couple hundred GB lost memory, caught in a few…read moreinvisible files that were disabled, "zero" size. All the cleaning, trash reduction, etc. that are classic treatments for hidden memory and wasting memory didn't help return my C:\ drive to where it was a few days earlier. Despite my "tops" anti viral software, a virus attack had replicated my photos to 500+Gb size. At the same time, there was a hidden overload of old years' backups. Putting my non-tech language aside. The service I received was perfect*****. In addition, in the process, we managed to fix a small hardware disconnect that existed from a prior service elsewhere. Having worked with computers since the "cards", i'd think experience if not EGO would solve all challenges. But no. i am p-l-e-a-s-e-d! To have had such good help !

I had been struggling with my laptop for weeks. The mouse kept jumping around and random windows…read morewould pop up then disappear. I tried many different possible solutions.... reinstalling mouse drivers, virus scans, reinstalling Windows, etc, etc. FRUSTRATING! I finally found Intellect Computer Service. I gave them a call and left a VM. John called me back within 30 minutes. He was very cheerful and asked what my problem was. I described my headache and the attempts I had made to solve it. He thought for a second, then from memory ( he was in his car) he patiently described how to drill down several windows to a particular setting. I would never have found this on my own and the setting had a name I would never have imagined. I did as instructed and rebooted my laptop. PRESTO! Problem solved! This call might have been 5 minutes long and he solved my dilemma on the fly for free. He longer has a brick & mortar store, but will make an appointment to come to your location. Needless to say, I was very appreciative of his help and greatly impressed by his knowledge. (AND, he was a very nice fellow!) Of course I highly recommend.

John is excellent. He's been helping me for many years and always comes up with the right…read moresolutions. He's smart, helpful and doesn't talk down to you, which I appreciate a lot. I can't say enough good things about him, and I recommend him highly. He knows his stuff.

Angelo is like the mad scientist of computers. He is gifted, honest, knowledgeable and fast!…read more I have a 2012 Retina MacBook Pro w/Solid-state HD. I have put off bringing my computer in to anyone due to fear of cost to repair it and the fact that it is also my livelihood. As it progressively got worse I did a ton of online research and found Angelo. I dropped it off on a Thursday and it was ready for pickup the following Monday. No more fan noise, no more sounds of gravel in it or grinding so bad it made me cringe. He cleaned it (which was extensive due to working in a paint shop), replaced both fans and my wonderful computer works like new again and for a very honest and beyond reasonable cost, so I tipped him additionally. I am extremely grateful and will be bringing in my old macbook pro into him for work as well. Thank you Angelo!!!

Angelo is very kind, reliable, and reasonably priced. I came to him with a crushed laptop and a…read morebroken screen and I explained my financial situation to him. He was very honest about what he was able to repair on the laptop to make sure it would still be able to work for me because I could not afford to get another laptop. Thanks Angelo!

This place is great . I had my phone camera fixed at the price they gave me. My husband had his…read morecharging port fixed . So great that I didn't have to buy a new phone. Friendly and fast .

Love these guys. They have turned a bad day into a great one a couple times for me. They also do it…read morequick. Both times I had my phone back and working again in a couple hours at most. Thank you Mitch and company! Friendly and kind. Glad we have them in Bham.

Ian is simply amazing! He came to my home which is preferred for me, & very quickly fixed the…read moreimmediate problem and then helped me clean, update & generally straighten out a bunch of little things I have been putting off but didn't feel comfortable doing without an expert touch. I run a PC inside of a Mac and many local folks just don't have the ability to help me out with that. I'm so glad I found Ian! He's simply incredible. Very fast, very affordable, very easy to work with, responded immediately to me via text and worked swiftly to fix everything I needed. I'm so happy. 10/10 would use again. Thanks Ian!!

Prompt response, very professional. He is my 'Computer Guy' now. Thanks for resolving my problem…read moreso quickly.

Jacqui and Scott Peterson have been my go-to computer wizards for 2 decades, their knowledge of all…read morethings Apple is wide and deep. I was lucky to desperately need help when Scott was available to perform some excellent, long-distance fix-it and problem-diagnosis for my older iMac desktop. I'm up and running tonight, and I have a clearer understanding of why everything disintegrated last night. I couldn't be happier with his patience and understanding; I get panicked when computer stuff starts to go haywire. He was able to talk me down and helped me know that it was all going to come out right. Knock on wood, I'll manage to get a bit more time out of my older gear, and then can take his good advice to get a newer Mac Laptop. Apple's better-than-Fort-Knox security needs all the newest bells and whistles to do it's job, so I've got to get on board with this fast moving train. Worth every penny spent too, Scott was clear about the costs up front and generous with his time, knowledge and wisdom.

I just used Acoma for the first time this past week. Scott's expertise BLEW ME AWAY! The guy is…read morelike a Mac savant. He transferred everything from my old laptop to my new iMac and talked me through it every step of the way. He always gave me a choice, even though most times I said, "Whatever you recommend." He's honest and personable. He never made me feel rushed; setting up a new computer can be stressful! I had secondary problems (not Scott's doing) and he came out again. And he gives ongoing support by text (within reason, of course). He is now my "go-to" person for all Mac questions. Incredibly impressed.