Super fast and polite workers in there! for me they're super cordial with scheduling appointments and take you in ASAP! highly recommend dr. Abby!! read more

Got a cleaning today. They wouldn't set the next appointment unless I get a full exam and see the dentist - cannot just get a cleaning.... I have no issues with my teeth and if I did, I'd schedule to see the dentist without a doubt. However, who are they to tell me what I should do? btw, I have FULL dental insurance and my whole family goes there. No more. read more

I have been seeing Dr. Andrew Kuznetsov and I have to say after years of trying to find a good dentist I finally did. He is very gentle and explain every single step of what he does giving you peace of mind. I have recommended him to everyone and thought i should also do a yelp review because he deserves the best reviews!! read more

Incredible dental office, extremely professional and clean. The staff are friendly, and they're great at reminding you of your appointments. Very gentle cleaning read more

I wish I could give this place NEGATIVE STARS. I had an appointment for 10:00am for an annual checkup and cleaning. I even called to CONFIRM my appointment. I arrived 15 minutes early. By 11:00am, all the people that arrived after me were called in. I asked the receptionist when can the dentist see me because I was the FIRST ONE here, I have an APPOINTMENT and everyone that came AFTER me has been seen. She goes in the back and said someone will be with me shortly. Eventually, someone comes to get me for x-rays and then I sent back to wait again. After another hour, I asked the receptionist what is going on? I have been here for TWO HOURS and everyone that arrived after me has been seen. This is the SECOND TIME this happened to me. There was no explanation for keeping me waiting for two hours. The receptionist and other workers don't give a crap why a patient is still in the waiting room for HOURS. They see me because waiting room is in front of their desks. The staff that came out to get the other patient sees me but they don't give a crap too. TWO HOURS later, a dental hygienist comes to get me for the cleaning. Meanwhile, she has seen me in the waiting room the entire time. The office is so unprofessional and uncaring. I don't know how this place stays in business. They treat their customers like GARBAGE. ** Do NOT use their website to make an "appointment" because it does NOT work. I initially made an appointment at the website but never received a confirmation by text message or email, so I called their office. The operator said there was no appointment for me in their records so she made the new appointment for me. read more

I'd give no stars if I could. I say a prayer every tine I go that I won't allow myself to be angered by the attitude of, don't like it....then leave. I'm never bringing my kids here again. DON'T DO IT!!! There's a reason why you see either a top or low rating, treatment of the client is definitely hot or cold. read more

Atlas Park Dental - Out of school early for nothing!...just waiting around like we have nothing better to do! - Cosmetic Dentists Near Me - Glendale, New York

Super rushed place here. Just wasted 3 hours of my day to not get a service. Unprofessional and rude.

The most god awful experience I've had at a doctor's office to date. The practice is mainly filled with hygienists that are able to clean your teeth but the doctor that actually does fillings and procedures is the only doctor they have, is only in two days of the week, is out the door by 5, and has cancelled on me a grand total of FOUR TIMES! One for the weather, one because he was leaving early, one because he was going to pick up kids, and this last time bc I was 10 minutes late for my 4:30 appointment and he needed to leave at 5. So you scheduled me for a filling but the doctor only has less than 30 minutes to do it??? Really???? Doctor apparently said "no mercy" despite the fact that I've waited to be seen for 45 minutes at a past visit and no one cared to respect my time when that happened. I've wasted multiple afternoons and idk how many sick hours on this dentist just to not be seen. It's 1000% not worth it. The reception is unhelpful and never wears masks in the office anyway. I've sent so many complaints their way bc their office is a COVID safety nightmare. The most unprofessional practice I've ever seen in my life. Don't bother. read more

I've been coming here for years against my better judgement. Only the fear of my next dentist office being worse and the fact that the pediatric dentists seemed OK had kept me here, though they churn through very fast. But the front desk is barely competent and often rude. The backend often makes mistakes in booking and deductibles etc. The wait times can be atrocious... I've waited 2 hours with no updates or a heads from the front desk. The current pediatric dentist, who send to come out of retirement to fill in, has the worst bed side manner. Most of the technicians are nice, but over worked. Also wouldn't recommend the Ortho here. He barely does anything himself, send ain't and has no time to address questions or concerns. read more

Very detailed and gentile. They took me in on a emergency and took care of me right away. Very thorough in exams and cleanings. Will be my primary dentist going forward. read more

Do not use this office!! They do not know what they are doing in the front!! I went in last May 2017. My 2 year old has dental insurance and was there for a check up. Before going I gave his info and he was COMPLETELY COVERED! Matter of fact they won't see you if you're not covered! I get a letter now in March 2018 stating I owe $115. I called and spoke to LADA. She's a total B! She said that they billed the insurance company and that my son was not covered!! I called the insurance company and the rep called the dental office with me on the phone. She ripped them apart. She wanted to know why they saw him if they didn't take his insurance. They take all your insurance info before you go to make sure you're covered. It was Atlas Park Dental that did not do their job correctly. If they did they would have known that they don't take his insurance. So because of their mistake I had to pay because I signed that paper that makes me responsible. The manger dropped the bill down to $50. She knew they made a mistake and they should be shamed of themselves. I should have not had to pay. He's 2!! They just looked in his mouth. That's all!! This office are all crooks beware!!! They will yell at you! I don't see them open much longer!! read more

If you're getting a regular cleaning and check up, there is no permanent doctor at this location. Meaning even if you like the experience of your first appointment, you might dislike the next. With this said, I enjoyed my first time here. I was dreading my visit to the dentist but it was better than expected. The office is huge, clean, and has the latest technology. The women at the front desk and all the people that took care of me were all kind. I had a different person for each stage: x-rays, teeth cleaning, and then the x-ray analysis. They all did their jobs fast (perhaps too quick, bordering on impersonal) but they were competent and efficient. I also got a goodie bag with a free toothbrush and floss travel case. They also had a nice bathroom and a water dispenser in the waiting room, which I always appreciate for a doctor appointment where you feel like cleaning up after. read more

IF YOU CARE FOR YOUR TEETH DON'T GO HERE! I am utterly disgusted with the front desk/billing team and how they handled me and the health of my teeth here at Atlas Park Dental. I had a cleaning 3 months ago, in which they advised that I needed a deep cleaning... Front desk advised that they'd be sending out for authorization for my deep cleaning and they'd contact me to schedule an appointment... This never happened. 1 month later, I checked in only to find out that they STILL DID NOT SEND OUT FOR AUTHORIZATION!!!! Now 3 months later, I call again and they are now advising me that they know that my insurance will deny the claim, so they never sent it out. With that being said, why didn't anybody from their staff contact me? I'd rather hear that my insurance denied as opposed to you telling me you knew they'd deny! I Don't want to hear that! After all my complaining, their telephone/front desk/billing staff failed to do the one most important thing... PRACTICE GOOD CUSTOMER SERVICE, or take accountability! THEY NEVER ONCE APOLOGIZED FOR HOW THEY HANDLED MY CASE! IF YOU CARE FOR YOUR TEETH Don't GO HERE! read more

Took my 3 year old here because they have all diff specialists I have been coming here for 5 years the doctors are amazing very understanding and kind I had a lot of work done and finally happy with my smile they are very advanced in dentistry my 3 year old loves coming here they play cartoons and are very sweet and patient with kids they have a very clean office very modern and the staff is so sweet there are many payment plans available and the schedule is very flexible . Wonderful office I recommend it to anyone read more

I really hate this place! They just can't seem to get it together. They are very unorganized. They hang up on you when you call them, after putting you on hold. There is always a long wait. They are one of those places that just love to bill your insurance so they make you go through unnecessary procedures and x-rays. I am mostly upset because I had a bridge done there and it fell out! I brought it back and they lost it!!!! Now they are saying I can't get a new bridge because my insurance will only allow one every five years. The funniest thing is they call me back and tell me to go under my husbands insurance to redo the bridge. Yeah ok, thanks. I'll switch insurances to correct your mistake. Don't be fooled by the clean office and new technology. It's really not that special. Oh yeah, they tried to trick me into spending thousands on braces too. The oral surgeon I saw for a consultation helped me get out of that mistake. It's convenient, but not worth the hassle. Update: The dentist here that I had to go to because I had already begun the procedure and paid for it (no refunds), broke my implant. I was upset to say the least and I told them I wanted some type of money back because I did not want to continue with them. They responded by insisting that I had a problem with gums. I definitely don't. This is not a dentist.... more like a tooth factory. read more

The absolute worst, avoid if possible. First, I scheduled an appointment for my mom who showed up and was told that they made an error and forgot to contact her. Then I showed up for my appointment, this having been the first time and expecting to have x-rays taken as well as filling out a new patient information. After about 45 minutes I got up and asked how much longer, and the receptionist realized that her coworker never bothered to take down any more information, nor did she request that I fill out any forms. It seems as though the receptionists switch out frequently and don't bother to tell each other what's going on or what to do. I walked out after 45 minutes without having anything done or even bothering to see the doctor because I don't expect much from a place with such little professionalism. An absolute waste of time and a workday. read more

I don't where to begin. But, I've been going to dental park for some quite time now. I've actually recommended this place to basically all of my family members. Recently, i decided to get my daughter Invisalign. When i first started the process, they advised me it would take up to 3 weeks. It's been now 4 months and i have yet to receive an update. Every-time i called, i would get the same answer, "we will have Paulina know". However, "Paulina" is NEVER. available. She's either on a break or too busy and won't speak to anyone! I made a deposit of $500 and no one seems to know what the status of my daughters Invisalign is. I can't wait even say how many times i called, with a promise to call me back. Lies. I never got a call back. I even went as far as calling my dental insurance, Aetna, and they confirmed multiple times that no claims were submitted for Invisalign approval. This place is a mess!! The orthodontist needs better staff and better communication. I am at a point that i don't know what to do but show up! Be aware. read more

So I made my appointment over a month ago. I received a call the day of the appointment to see if o could come in earlier or o have to reschedule. I couldn't go earlier because of work and rescheduled. My appointment was for this evening so I called today to confirm and I was told it was already confirmed by text message (which I later received two hours after my call). So once I arrive I am told they no longer take my insurance! They should have informed me of that when I called to confirm. The receptionist offered to squeeze me in another day of the week. But what's the point is they don't take my insurance (as of last week supposedly). She shrugged her shoulders. Alexa was her name and had no customer service skills. She just shook her head and shrugged with a frown. Don't bother making an appointment! You won't be able to make it thru the gates of Oz read more

My first visit was very good. I was greeted at the front desk and in no time I was already taking x-rays. Very fast and friendly office employees. read more

This is very professional decent dental office. Located in atlas park shopping plaza. We were just roaming in the plaza and saw this office which modern and pretty stylish. Walked in as one of my friend want to do cleaning. I want to do the same but I am scared from dentist lol although my best friend is dentist... lol Fortunately they had space for Walk ins for that day. Friend had cleaning which was pleasant experience. People was professional and experienced. Friend also got 2 free enamel without any cost. Seriously, which doc office will provide that. Cleaning was free from insu. But not enamel. But they did it as patients concern. Wow!!! Definitely impressed. They don't take my insurance otherwise I would have done my cleaning too. :-( Once they came to know that I am interested then doctor came to me and showed me whole clinic, explain me what they can do it professionally for me. Wow! Hats off! People who live in Glendale ... Don't miss this ! Best docs best dental place. read more

Atlas Park Dental - Cosmetic Dentists Near Me - Glendale, New York

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They called to reschedule my appointment the day before because the dentist was off??? Then when I arrived for my rescheduled appointment I waited over 40 minutes (I arrived on time) for my appointment for the cleaning.... then I waited over 30 minutes after the cleaning to see a dentist. (I also overheard a man complaining that he had been waiting 45 minutes and the waiting room was full so I think we all were facing a similar predicament). This was the second time I have gone to this office and it will be the last. The first appointment had a ridiculous wait time as well. Why do dentists and doctors think it's okay to keep people waiting for extended periods of time without a second thought!??? #overbooked. read more

This is not the closest dentist to where I live, but it came highly recommended by a friend. I was looking for a gentle dentist that I could trust and communicate with, as well as, someone who was truly looking out for my best interest. I found all of this and more. My insurance plan provides cleanings every 3 months through this dentist. The hygienist was gentle, so teary eyes were minimal, and she gave me good dental hygiene advice. The dentist was friendly, spoke good English, and was willing to look into affordable high quality dental work through my insurance. These were all things I didn't not have at my previous dentist. I will definitely be taking advantage of my 3 month cleanings. read more

This will be my first visit to the dental office at atlas mall. I highly recommend this place if anyone is looking for a good dentist. They have few dentists on staff. read more

We take our children to Atlas Park Dental. Dr. Grace Lam DDS is our Pedodontist. Dr Lam is a wonderful dentist who is very knowledgeable, friendly, and professional. She has performed several fillings and conducted many check-ups for our boys. The only issue with the office is the appointment scheduling. Dr Lam unfortunately is only there once a week so the appointments are hard to come by. The location is very clean, comfortable, and welcoming. As for the appointments, I would imagine they are better for adult patients. read more

Ok so I'm not oblivious to the wait times at health care organizations but this was HORRIBLE. Appt is for 11am and as I write this after 12pm my child still hasn't been seen. It's hard to keep a toddler in one spot for too long and this is RIDICULOUS. I will never bring my child here again. You guys need to heavily improve on your schedule. It's disgusting read more

Dr Grace is OUTSTANDING!!! ...I love the way she interacts with my kids. She has a calming nature about her. The kids love her delicate hand and how she coaches them through the process always showing great concern. She also has a great memory always speaking of past great interactions. We are so thankful to have found Dr Grace. read more

I came here from the Bronx for an appointment with the child specialist. When we arrived at Atlas Park Dental, we were attended right away by Dr. Grace Lam and her assistant Oleg, who also works with Dr. Grace at Hutchinson Metro Dental in the Bronx and is great! My 9 year old is happy with Dr. Grace. He is looking forward to returning to finish some work and is comfortable knowing Dr. Grace will be helping him with his dental issues. It is expensive (cost of nitro gas, bridge tolls, and gas) visiting Dr. Grace in the Queens office for my 9 year old but it is worth it to have her work with him and the nitro gas to keep him calm. She explains everything to him and gives him time to relax and ask questions. PROS: DR. GRACE LAM and Oleg! Very nicely decorated. Helps you forget that you are in the dentist office. Children's room has screen tv with cartoons playing and stickers on the walls to help them feel comfortable. CONS: You must pay for parking, very small crowded waiting area. Seats are made of cloth material and are stained...kind of yukking! read more

We waited for over a month for an appointment, and the very day of my appointment my spot was canceled with no notification from the office staffers. When we called back to reschedule they were very rude. We were also told the next availability was in two months. Bad customer service. read more

Dr. Chung is very professional, she provides good advice for good dental health, is nice and my son likes her. The office is clean and they send you a reminder text message in advance of your appointment. However, every time my son has an appointment it's over an hour wait and for X-rays and a cleaning it's seems a bit much. This would not stop me from continuing to bring my son here and if not for the long wait I would give a five star review. read more

Dr Regina is my new dentist & I have no regrets. Great availability, shes always honest and clear on all procedures, very sweet & knowledgeble. She made my root canal procedure as comfortable and pain free as possible. I orginally had a fear of dentists and never wanted to go to them but this office doesnt make me feel that way. Thank you doctor! You definitely will be seeing me again read more

Great Ortho.. he rocks. The office itself is well kept and modern. They tend to overbook on the weekends. But generally the experience is pleasant. The only gripe i have is that before I leave and this never fails they stop me to see if I owe them money. It feels real unprofessional... this could not be done while I was getting my work done instead of embarrassing me.. lol read more

This place is so unprofessional. They give out information to ANYONE that calls without even verifying with the patient if this is okay. I'm disgusted. Does HIPPA not apply to dentists? read more

I've been coming here for several years now and never really had a time to rate them ! This establishment has always been consistent with their excellent service ! First , the entire office is clean , very neat and the front desk is beautiful and organized . Second , every staff is very professional . Oksana who is the hygienist is very Professional and you can tell she really goes above and beyond . Once she's done cleaning my teeth and u was already seeing Dr Andrew , she went back to me and double checked my teeth and had concerns about me seeing the periodontist ... And this was the question that I was going to ask Dr Andrew the dentist ... I will recommend their staff over and over again ! read more

First time here and I love their service. I went in for my consultation and they immediately started on work which would have been scheduled for another date. (Had I gone to my old dentist) The staff was friendly and very helpful. I am so glad my friend recommended this office to me. read more

I have been a patient here for about 6 years or so. At first they were great! Doctors, Hygienist, Front Staff everyone in general. I have had no issues with the doctor or hygienist. But lately it has gone downhill. First they would reschedule an appointment 24 hours before the day or a few hours before the appt date and time and weren't flexible at all. Ive had my dentist appointment to see the specialist reschedule three times. I am always nice on the phone and Ive let it slide too many times but what put the cherry on the top was when I made arrangements at work to see them (again no flexibility) they call me 4 hours before the appointment time at work to say they don't take my health insurance anymore. When I asked to speak to the manager all I got was I have no idea how this happen and hung up. I honestly didnt bother to call again but I am glad they dont take my insurance any more because I was becoming fed up with the rudeness, disrespect. We all have jobs here. I am always nice on the phone and made it possible to still be a patient of theirs but if you are looking for a good dentist, I suggest look somewhere else. The sad part is that the dentist is good and so is the hygienist but the front staff and the professionalism is horrible. So watch out! read more

My visit today was amazing thanks to the Office Manager Mila!!!!! Mila was very professional and takes pride in this office and her staff. She made our experience flawless. I couldn't ask for more. Our visit was very pleasant. Great customer service!!!!!! read more

I love this place; I always feel very welcomed by the staff and i have always a great experience; also a great place to take your kids they put on movies for the kids while they are getting their teeth cleaned and checked out the dentist there are always very patient and kind! read more

My kids are both patients of Dr. Grace - she is extremely patient and makes the kids feel comfortable - my son is on the autism spectrum & she and all of the staff are wonderful with him. My daughter has also been seeing Dr. PJ - the orthodontist - for braces. They are very thorough and he takes time to explain everything to you. The only downside I've experienced is that I've had to wait on a few occasions for up to 45 minutes. They said it was due to them taking in an emergency & I guess that's good if you ever need an emergent dental appointment. I also like the Sunday hours . read more

I've been seeing Dr. Kaznetsov at Atlas for several months, and thus far I've been very pleased with his work. My teeth are in poor condition and I consider myself a challenging client; Dr. Kaznetsov has been both patient and considerate. The office is quite busy, with multiple specialists, but is run efficiently. There are no lengthy waits; I'm usually seen within ten minutes of arrival, and support staff are pleasant and friendly. Happily, everything appears clean and hygenic, too! I'm glad I tried Atlas, and I have no hesitation in recommending it, and Dr. Kaznetsov in particuler. read more

Found this office through our insurance and had pretty good reviews on here, so decided to go for it. My son needed to go for his first dental appt and i was a bit nervous since he doesn't like office visits. But the DDS, Dr. __ Mitsumoto (ok, i could totally be butchering her name) was so nice, gentle and personable! She started off by showing my husband and i a slideshow of what baby teeth should look like, and samples of bad hygiene on an iPad and then she went on the clean his teeth. She was counting/singing as she went on each teeth and he didnt fuss one bit! She gave us a few tips about what we should do and at the end of the visit she made him an animal balloon of a dog walking on a leash. He also got a goodie bag with toothbrush, toothpaste, floss and magnetized calendar. Not kiddie stuff but me/hubby can use it haha Too cute and loved the visit! First time he left a medical office laughing and not balling his eyes out. Would definitely recommend over and over again! read more