If you live in Burnaby and you have a pest problem look no further than Knockout Pest Control…read more Ryan has helped me for over 10 years with everything from ants to raccoons and he knows his stuff. He is very thorough. At one house I had squirrels in my attic and while the previous owner had another company block most of the entry points they missed some and Ryan solved the problem and installed a one way door so the squirrels could not get back in once they left. The previous owner used poison and that left a few dead carcasses in the attic. As import as being good is, just as import is being honest. Ryan will only recommend and do what is needed. If there is another trade like a roofer that can fix a problem better than him, he will recommend that - this is being honest and recommending to customers what is best for them. I could not recommend Knockout Pest Control more!

"Just imagine flying first class but paying economy" is the best way to describe Knockout Pest…read moreControl. Not only does Ryan KO the competition with price (I got quotes that were 30% to over 100% more), but he also KOs the competition in service and professionalism. I called Ryan around 10 AM and told him where I live. He said he could be at my place between 12-1 PM. Ryan showed up at 12:15 PM--right on time. Outside my front door, he could see over 30 yellow jacket (very aggressive) wasps flying everywhere and the nest is somewhere in between the walls. Ryan didn't do any bait-and-switch or upselling--just some friendly conversation before getting to work. After the first treatment, he noticed wasps inside the house (through the window) and asked if he could go inside to assess the situation. He instantly spotted a small hole in the ceiling and said, "That's how the wasps are getting inside." He sprayed insecticide in the ceiling hole and explained that's where the wasp nest was located. We went back outside, where Ryan was eliminating the last few wasps, when he said, "Wow! You've got three wasp and one carpenter ant." He explained this was unusual because wasps and ants don't typically coexist. Ryan went to his truck and returned to address my ant issue. While he was spraying the beam, I asked for a quote to handle the ant problem. He said there was a chance that his current treatment might eliminate the ant nest, and if so, it would be free. Ryan then spent another 10 minutes explaining his approach to tackle the ant issue--essentially teaching me what to do. He concluded by saying if I still needed help with the carpenter ants, I should call him. Like most people, I read reviews not only to find the best price but to find someone I can trust. You can trust Ryan like the person who does your hair. For most people, calling an exterminator isn't common, so finding a trustworthy one is difficult. Put all that fear to rest--Ryan will give you a very reasonable quote with no upcharges and will get the job done. I even had to beg Ryan to please accept a tip from me, cause he did so much work and charge so little. BTW, my wasps issues was resolved by 1:30PM (under 2 hours) and I can use my front door again. Thank you Ryan.

Rodent activity, excellent service Brian is our pest control technician he's been fantastic. Kayley…read morein the office is always super helpful and informative.

Our home was treated for ants. The issue was not resolved…read moredue to an inadequate treatment. When we complained after one week and again after 10 days, we were told (never told this upfront) that they do not guarantee their treatment and were offered a "reduced rate" for a re-treatment!. Other companies we have dealt with in the past all stand behind their work (even though we never required a re treatment from them!) Very poor policies, not even conveyed to us. We would never use this company again.

June 22, 2024 I am…read morepleased to recommend Hassan and Sobia's services. Both Hassan and Sobia are very pleasant to talk to and very professional in scheduling appointments and completing work. I initally requested help with a squirrel problem in our atttic. This took about 7 or 8 visits by Hassan to repair/close entry points in our roof, set traps to catch the squirrels, and then several follow-up visits to inspect the attic to make sure squirrels had not returned. During the intial visit and survey of the roof and attic, Hassan pointed out some other issues he noticed: 1) there were several bee nests in the attic ---so I hired Hassan to remove the bee nests. 2) the gutters were full of debris from recent windstorms --- so I hired Hassan to clean the gutters. 3) one of the down pipes attached to the gutter was detached and bent --- so Hassan fixed that. 4) one of the soffits was hanging down a bit so Hassan fixed that. I always appreciate it when someone comes to provide a service and at the same time, points out other unrelated issues that could be a problem. Again, I am pleased to recommend Hassan and Sobia's services. Rob Adams, Surrey

I had a pipe burst completely by surprise, the ceiling came down and we found rodents. We tried…read morethree different places, all said 24 hours but only Elite actually showed up and took care of the clean up and treatment. I don't leave reviews but had to as it's scary when these things happen and it's nice to see that when an ad says 24 hours it truly is that. They were both kind, easy to work with, courteous and efficient, so very grateful I found them!

I paid for the year round home program. More economical in the end. This includes visits at anytime…read morefor any pest! The staff tend to come and go, so I havent been able to get the same representative twice upon request. However, on all 3 occasions that i have needed help, each person sent has been thorough, informative, and followed my directions as per my requests. kirk Hammett came this week and he was amazing! Thorough, listened attentively to my requests, respectful to my home, my dog and my elderly mom. I didn't want us in the home while he sprayed, so Kirk waited patiently while I got us all into the car. i left him in my home alone to lock up properly when he left and he did so. Thank you Kirk!

I just wanted to update my review from May/2022. Orkin requested that I e-mail them regarding my…read moreoriginal review, so they could get to the bottom of things. I did e-mail the company as requested and was open to hearing from them to understand where things went wrong, whether there was some miscommunication, etc... I heard nothing back from the company in response to my e-mail. So, not only did Orkin provide terrible service (that I paid for), they also did nothing at all to try and make it right.

I called Carlos in a panic 3 months ago with a rodent problem in my new house. I was devastated to…read moresay the least. Carlos was super patient, super responsive, empathetic, caring and ridiculously nice while I was so stressed out. He was so quick to find the spots to seal up. He even said he would come back to help me spray something to skill spiders a few months later as a bonus and kind gesture. I am so, so thankful for Carlos. He is such an amazing person and there is no one else I will call for any pest control in the future. He is 150% recommended from me. I hope his business continues to do very well. Thank you Carlos!!!!!

Eco Pest Solutions helped me get rid of a wasp nest that was in the vent connecting the washroom…read moreand outside. They responded extremely fast and were able to fit our service within hours of inquiring. This was so important to me because the wasps made their way into the washroom. Carlos was very friendly, professional, and had great costumer service. He came back a couple days later because the wasps came back and started to rebuild the nest. The 6 month warranty is amazing! I would recommend this to anyone who needs to get rid of pests efficiently!

Called them out for some mice that needed to be evicted as humanely as possible. They were great!…read moreTold them I was not interested in using any poison or glue traps and they were great about ensuring that was not how they do business. Tech was super knowledgeable and friendly and their rodent package was effective and affordable.

They don't provide the service I was currently looking for but still responded quickly and…read morerecommended a company that does. I will definitely use them in the future if I have a need for their services.

They don't know how to do their job. It's never been done properly since I moved In, and that's…read more7 years. Our building has a contract with them and not once have I seen them do the job properly or professionally. We have had a problem with mice, cockroaches and bedbugs. I have had to do the job properly myself out of pocket because our building manager already paid them. They are a waste of time and money for the last 7 years taking from a low income building. Shameful actually. If my request to remove them worked, they'd be gone. I only used one start as it asks for a start to post a review.

I had rats inside my attic and when i called around Atlas Pest was one of the few places that…read moreanswered my call right away, Plus they had someone out to my home the same day. They set up traps and within a couple days had caught the rats and we stopped hearing noises, thankfully! I also liked they clean of the attic space and screen off the openings/gaps where the rats got in from to make sure they don't return. I would recommend Atlas to everyone. Thank you for your prompt services!

We paid over $1000 to receive 0 results for our bed bugs. Though the guy who came was really nice,…read morehe could not find evidence of them, even though we were getting bitten regularly. He also brought his supervisor, who could not find anything. I looked and found on Reddit - Avon. We got in Avon a week later, who found 3 bedbugs (shown to us) in a matter of minutes. Much less prep work as well. They cost less than Abell and so far (1 week in) no bites. And they guarantee the work! Skip paying for Abell, and just call Avon. Sorry Abell - you sucked it, and we paid a lot.

Abell have been really great in their efforts to help rid my apartment suite of a mouse…read moreinfestation. Rico is professional, pleasant and does everything he can to try to solve the problem. I was devastated by the mouse issue in my ground floor suite in a 64 year old building in Kerrisdale, and Rico helped to calm my fears and reassure me that they would keep working on the problem until resolution. It has been about 4 weeks since his last visit, and I have not seen any mice inside my suite. Previous to this, for 3 or 4 months, I would see a few mice every day (especially at night). I feel so much better and am cautiously optimistic that they won't come back. I am a bit nervous that the problem could recur once the cold weather sets in. Hopefully not, but I will know who to contact to resolve it should that happen. I highly recommend Abell, and Rico in particular.