Really great place that has very reasonable rates and have been a blessing to my family after our…read morehouse fire. They have a very secure 24 hour storage facility that has alarms on every unit, cameras and keypad coded gates.

From the owner: Conveniently located at 5850 North Atlas Road in Coeur d'Alene, between Kathleen & Hanley on Atlas…read more We offer 24/7 self service kiosk so you can rent units day or night! 24/7 personalized, gated access code. State-of-the-art security. Lighted and fenced perimeter. Wide, well lit aisles. Easy payment options. Moving van and semi truck accessible. 24 hour video surveillance with individual door alarms. Boat and RV storage. Unit sizes from 5 ft x 10 ft up to 14 ft x 40 ft; locks; boxes; packing supplies. Stop by today or visit us online at our website.

Reason for the 1 star review is that you cannot have multiple items in your allocated space even if…read moretotal length/width is not exceeded. Management requested that one of the items be moved because multiple items are not allowed in a single space. The contract/lease that was signed at move in has no mention of this caveat within it. Facility is still under construction but appears to be safe and secure with decent amenities. Relatively removed from the population density so that is a plus. Value overall is standard when looking at price to amenities/facilities Would not recommend unless specifics are outlined within contract at move in.

Way overpriced for what you get. And the owner (not the manager Rachel, (she is nice)) charged me…read moremore because I am 'not from here'

This business is the worst to deal with about auto-program. Every January the change due dates for…read moreauto-program. I have had my auto-pay set to be taken out on the 4th. As, it has been this way for years. I am on a fixed income and do not get payed until the 3rd. Every year it is the same problem every year. If you are looking for a self-storeage. I would look elsewhere. I will be move my possessions to another company in the spring.

My Grandmother called me recently because she was having trouble accessing the facility. Living out…read moreof the State, I felt helpless. I called expecting to get a recording but to my surprise, a was greeted by Katy. I explained the situation to her. She told me to give her a date & time when my Grandmother wanted to stop by & she would make sure she was waiting outside for her. The next day, my Grandmother arrived (15 minutes early) to find Katy standing out front to greet her. I wouldn't have anticipated her arriving early & I know she's always early. Katy, thanks for being so patient, being there early & going above & beyond to help my Grandmother.

Renters beware. After a few months you'll get a 20% increase after 'routine price adjustments'. The…read morewebsite prices are promo prices. Initially paid $144 for my unit, now I'm paying $164 and got another 'adjustment' for $172. Go somewhere else who is upfront about their rates.

We found this facility to be newer, clean and well run!…read moreCookie, the property manager, is the friendliest nicest person you could ever run into or deal with! She followed up with a phone call after we rented the unit from the company's online staff (whom were also very friendly and helpful!). Dealing with this company has been a 100% positive experience!

Clean, well kept facility that is centrally located (at least for me), Friendly staff.read more

I have been with Budget Storage for several years, (almost 10). I've been super happy with their…read moreprompt and courteous service and just overall good attitude. I did just move out (left the area) But should I come back to the Coeur d'Alene area and needed storage I would certainly come back to Sandy and Budget Storage. Sandy, thanks again for your kind help through the years. Brian L.

I've never been to such a U-Haul with customer service as this location, service members where…read moreunwilling to work with customers. Make remarks to me while I was looking at merchandise is the store. Said I must speak with her before I touch anything in the store. Very rude and disrespectful. I am soo glad I'm able to never come to this location again. You're 100% better off going to a different location than this place. Save your time and money, this location is an absolute waste of time! Renee, the manager was unprofessional! Never dealt with such a horrible manager

Great team working together. Reliable and friendly. Trailer…read morewas in good working condition