Our Class Putting a Movie to Shame Our class field trip went…read moreto the cinema theatre, we wanted to watch Michael. It was so exciting because everyone was excited. But once we arrived we were told that "the film is not working" and it didn't look good, soon after we was told that we couldn't watch it because it is PG-13, and we are all 13, and we were forced to watch The Super Mario Bros. Movie instead, it was just ruined that trip, but worse of all was when I came across a sign that had Michael playing again later that day, and we were not allowed to watch it, I thought that was unfair, because a lot of people were allowed to watch Michael, when we weren't.

The theater had an odor and it was nasty. If I could have gotten my money back I would have left…read more I will never come back here.

They've definitely upped not only their seat game but their food game here. Now you really can get…read moredinner and a movie! Ok so not really because the food is very small and expensive but it's fun to get a random snack instead of just candy. The seats are comfy, the food is good, and I always enjoy myself when I come here. Also, their funnel fries are amazing. You can get them at mensis as well but they're just a tiny bit better here. To Try: Hot House Chicken Bites Fried Wontons Chicken Panini with Pico de Gallo Crispy Chicken Popcorn Flavoring: Cheesy Jalapeno Love: - Cinnamon Pretzel - Cookies (hubby fav) - Fireball Shrimp - Funnel Fries - Popcorn Flavoring: Nacho Cheddar - White Castle Liked: - Toasted Ravioli Ok: - Popcorn Flavoring: White Cheddar

Imagine this. You've been battling health issues for five years. Two surgeries in the last eight…read moremonths, and a round trip to Vanderbilt Health for treatment just two days ago. You're exhausted, still recovering, but you push through to show up for your kid and create a normal moment. At first, I overlooked her short, rude demeanor, assuming she may have been overwhelmed. But when we handed our movie passes, cast member Tiffany held each one up in the air as if inspecting a $20 bill, then called for a manager on her walkie without saying anything. We stood there confused, and when I asked if there was a problem, she said, "We're about to see." We stepped aside so we wouldn't hold up the line and watched other guests be warmly greeted and helped. The manager came, asked a question or two, and told her to check us out, but Tiffany didn't. She continued helping others while we stood there waiting respectfully, not trying to cause a scene, feeling embarrassed as people looked at us, wondering what was going on. It wasn't until my husband spoke up that she finally helped us. The delay wasn't the issue. It was the lack of communication and the way we were made to feel. We were treated with suspicion rather than respect, as though we had done something wrong. Customer service isn't just about selling tickets. It's about treating people with dignity, explaining what's happening, and showing basic kindness. You never know what someone may be going through.

Not sure I understand the low rating. I reviewed the most recent, going back to 2022 and with one…read moreexception, all were higher that the average. So, I'm guessing that these were all/mostly pre-renovation, when they updated to the reclining seats. Other than the prices, I can't see significant problems with this location. The pop/soda is self-serve, speeding up service, though I think the butter used to be and no longer is - would like a rerun to that. The location is in a safe area and the ambiance is comfortable. They could use more concession stand clerks, but I suppose that's a complaint we could level against most places.

Clean and quiet. I love the fact that you can preorder tickets, go to the kiosk and go in. The…read moreconcession was quick and fresh. Went to see devotion a great theater to watch from

We went to a 7:30 show 2 wks ago. The lobby was crowded so my husband waited till after the movie…read morestarted to go to the snack bar. They had a sign up that they were done serving for the night. It was a weekend night and they had at least 5 employees we saw. This location seems to have just given up to Collierville being superior. The facility needs an overhaul and their service is non existent. Very disappointing.

This remains my family's favorite movie theater. It's usually calm and quiet here, which is…read moreexactly what we want when watching a film. Our course, the snacks and drinks are very expensive, but my understanding is that's how Malco makes enough money in order to stay in business.

I went here a few years ago and it was one of the best experiences I've ever had. It was really…read morescary and so much fun, the lines were a little long but well worth it. I went tonight and it was awful. Nothing about it was scary at all. We got shoved into groups of up to 15 and it lade the experience awful. You could hear and see jump scares from the front of the line so you were never scared. THE LIGHTS IN THE ACTUAL HAUNTED HOUSE WERE SO BRIGHT. WHY! Last time it was pitch black and you literally had to feel your way through the maze. The front person held a glow stick for light and that was about it. It was pretty bad. Bad waste of money. I had fun with my friends but it's a huge waste of money. Do not go.

I did not even know this existed in Memphis! What a shame, because it has been around for awhile…read more Tucked away off Perkins, just south of the 240 loop it sits in what was a huge Toys R Us. As of the time of this review it contains four haunts, one stand alone and the other is a three in one. ALL are fantastic! For $30 you get admission to one haunt but for a mere $5 more you get all four, so why wouldn't you do that? In fact for $15 more you get VIP line access to all four, which on a busy night would be totally with it! They make a conscious effort to distribute patrons between the two cues so wait time is minimized but of course on a busy night you could wait for a bit if you choose GA. Regardless, these are worth the wait. These are theater quality sets, with well trained acting staff, and professional makeup. We chose the behind the scenes tour for $70 per ticket which included VIP access to all four haunts, once we finished and the lights went out. I didn't know what to expect, but Ethan, who is the creative director, gave us our tour and it was also fantastic! We arrived about two hours prior to lights out with the tour start time scheduled to start at around 1.5 hours prior to lights out. Ethan started early and went long! We toured the main haunt and were shown things like how the scare boxes worked, the lighting, how the sets were built, he talked about the mechanics behind the sets, we saw makeup and costuming as the actors were getting ready as well as the workshop. He also walked us through the other three haunts albeit with less detail as opening was approaching! I'd been through professional haunts before so I knew they were high quality but I had absolutely no idea how much went into producing and running one! Very impressive. The tour is well worth it but at the very least you need to experience their work. Parking is good, well lit, monitored by MPD, security is employed starting in the parking lot so, while we went in the back door and bypassed all that, I could tell it was super safe.