My super-active dad (88) has been at The Residences for several months. Director of Community…read moreRelations Nancy Waldman gave us a thorough tour and provided continued feedback until Dad relocated from his Old Bethpage home of 55-plus years. The accommodations are impeccable. Warm, homey and immaculate, The Residences feels like a community. The kind and caring staff provide excellent support and service, from the event coordinators and directors to the wait staff and other helpers. My 8 year old and her friends love to visit. We've enjoyed concerts and dinners with Dad, and he's gone to lectures, movies and other events. Only wish I were 88!

White Oaks saved my Dad's life. My 84-year old father suffered with COVID, which left him a shell…read moreof himself. My dad entered White Oaks on a stretcher. He was unable to sit up, needed to be spoon fed and required all-hands on assistance for tasks like washing. He left White Oaks 5 weeks later returned to himself--he literally WALKED out the door. It was a miracle. The amazing staff, social workers, physical + rec therapy teams, nurses, and aides restored my father to life. I will be forever grateful.

Poor communication!! no resolution to situations! The place…read moreis clean ! That's all I have to say for now!

My father died on February 19, 2026 after weeks of a worsening cough and confusion that I…read morerepeatedly reported to the Bristal's contracted doctor and which were repeatedly dismissed. Dr. Jason Ford was largely absent, leaving critical decisions to a nurse practitioner, Jared Newman, while I struggled to get answers for over a month. When my father was finally hospitalized, he had advanced sepsis, pneumonia, and a UTI, all conditions that were missed due entirely to Dr. Ford and NP Newman's neglect and indifference. He died the same day. This was a devastating failure of care, communication, and accountability. Instead of a physical examination, tests such as an EKG and chest X-ray were ordered. Yet I was forced to chase down results myself. I repeatedly expressed my concerns and explicitly requested that Dr. Ford evaluate him. Those requests were dismissed. I was told by Dr. Ford's office to wait until Dr. Ford was physically present at the facility to speak with him, days later and only during a narrow window before he left at 1 p.m. This level of inaccessibility and lack of urgency is, in my opinion, entirely unacceptable in a medical setting, particularly when dealing with a vulnerable, elderly patient with known congestive heart failure. Sylvia Henderson, the Director of Wellness at the Bristal, did not intervene or take any responsibility to check on my father's condition. He continued to deteriorate over the course of a month. (Interestingly, two positive Google reviews of Sylvia were written by her own family members shortly after his passing.) It is difficult to put into words the frustration, grief, and anger that comes from knowing that his painful deterioration and death may have been preventable or alleviated with more attentive, responsive, and physician-led care. I do not write this lightly. I write this because no family should have to beg for a doctor to see their loved one, only to have their concerns minimized until it is too late. The director of Bristal, Gina Young, said "this was not her experience with this medical practice." I was left with the distinct impression that my concerns were not taken seriously.

The Bristal at Jericho is upscale Senior living. This is a beautiful residence with warm friendly…read morestaff. Residents enjoy trips, art instruction, musical entertainment and so much more.

My dad,Gaspar, was at the Arbors at Westbury for a little over 5 years. It was the best decision my…read moresisters and I could've made. They literally become one big family. From everyone that works there to all the residents they all look out and care for one another. It starts at the top. If you have a caring staff that feels appreciated it shows in their work. And each person that worked there genuinely became part of the family. My dad received great care there until he passed. Even after he passed they put together a Celebration of Life. They invited family of those that passed and the residents to honor those that passed. They played a video montage they put together and whoever wanted to say a few words was encouraged. Beautifully done. Many heartfelt thank you to everyone at The Arbors at Westbury.

There is no way I can say enough nice things about the folks at The Arbor. The facility is lovely,…read morebut it is the staff that make The Arbor the unique place it is. They are professional, experienced, and (best of all) genuinely kind.

Price! Care! Too many disgruntled employees! My relative has passed and Sunrise is still taking it…read moreout on our family for vigorously advocating for our relative.

Before continuing to make the phone calls needed to address my father's death, I had to write to…read morepraise the assisted living/memory care facility where he lived for a year. The Sunrise of East Meadow became an extended family to us. The care provided to my father was excellent and they also notified me of any changes in his condition, or medication needed. The staff was compassionate and they all seemed happy to help. This was an experience unlike my father's prior assisted living facility, which looked more upscale and provided better entertainment, but the care was really lacking. At Sunrise, everyone was kind and responsive, from the aides to the nursing staff to the Directors. I am so very grateful to them.

I can't say enough good things about Somerset Gardens! My dad had been in another place that was…read morequite pretty but outrageously expensive & they nickel and dimes you for everything. I HAD to find a more reasonably priced place as his savings were rapidly dwindling! Somerset Gardens offered all the amenities of the other place, with a private balcony and medical alert pendant included, at half the price. He got shower assistance, medication monitoring and help getting around in his wheelchair. Dads room was comfortable and kept clean, there were all kinds of activities available to those who wanted them - on site movies, concerts and holiday celebrations, day trips, parties and theme days, as well as a library, game room and lounge. Of course, a lot had to change during the worst of Covid, but the staff worked hard to keep spirits up and protect the residents and, consequently, they were minimally affected by the virus. I got daily email updates all during lockdown to reassure me. My dad turned 100 during lockdown but they arranged for friends and family to gather under his balcony and sing Happy Birthday and provided cakes (one for the guests in the courtyard and another for dad which was shared with all the other residents at dinner) as well as a banner, balloons and a keepsake photo album of the event! The whole staff at Somerset was wonderful, from management right down to maintenance and dining room workers! I would highly recommend Somerset Gardens to anyone looking for a safe, comfortable, affordable place for their elder family members to live!

Terrible place, bad communication between the departments, shameful caregivers not only do they not…read morecare but they do not speak English- they laugh at the senior residence. this place is disorganized, unacceptable piss poor management. Stay away from this place.

NEGATIVE STARS BEWARE…read more Absolutely no compassion or empathy for anyone who has difficult behaviors. No support for the family, zero guidance. The social worker is extremely unprofessional and had the nerve to talk to me after hours intoxicated and tell me how bad my loved one was. But where else was she going to go. She would get upset with my LO and treat her like a child. Never once did they help me find another placement. They would just send her to the hospital to get a psyc evaluation. I stayed because I was scared and didn't know where else to go etc. I should have moved my LO out after she was beaten up by her roommate when the facility knew they weren't getting along. I felt helpless. I thought this was our life now. They never sent my LO to the hospital for that. I thankfully found a new place that is so nice and respectful and helpful. I would never recommend Amber Court in Westbury.

My mother went there about a month ago and is very unhappy…read more The place could use a facelift, but that's secondary to other issues. They ran out of hot dinner food and gave her a baloney sandwich in place! Some staff don't seem to care at all, one even telling her that she was on break, and couldn't open her room door to assist her, as she's wheelchair bound. They accept enhanced Medicaid, which is why she's there ( she's 95 ). " recreation" is a joke. Residents sleeping with a tv on... not much else going on in the room. Anybody can just walk in to the place without having to say where they are going..... they have a face recognition machine, but don't use it. My opinion, is that this particular facility,leaves a lot to be desired. I mean, running out of dinner food??

I have been being treated here for the past few weeks. I am very happy with the care. The staff is…read morekind, compassionate, helpful, and knowledgeable. Special shout outs to Romaine and Yoelina (nursing), Alyssa (OT), Craig (PT), Oskar (Social Work), and Avi (Administrative). Other pluses: active recreation program, courtyard with mature trees, and very clean.

From the owner: Woodbury Heights Nursing and Rehabilitation Center Now Under…read moreNew Ownership – A Renewed Vision for Excellence! At Woodbury Heights Nursing and Rehabilitation Center, we believe that exceptional care begins with a strong foundation of values. Under new ownership, we are proud to introduce our guiding philosophy: RISE – Resolve, Integrity, Synergy, and Enthusiasm. Our mission is to provide compassionate, high-quality skilled nursing and rehabilitation services that support the well-being and dignity of every resident. Whether you're here for short-term rehab or long-term care, our dedicated team works together with families, physicians, and the community to create a personalized path to recovery and comfort. - Skilled Nursing - Post-Acute Rehabilitation - Long-Term Care - Memory Support Services - On-Site Therapy & Wellness Programs We are committed to rising above expectations every day – with Resolve to overcome challenges, Integrity in everything we do, Synergy among our care teams, and Enthusiasm for improving lives. Come see the new standard of care at Woodbury Heights – where healing happens and lives are uplifted. Visit us or schedule a tour today!