I was admitted on June 8th 2026. I came in by ambulance. After being dropped off in my bed by the…read moreambulance crew ,no one came in my room for over 2hours to say hello to admit me or to ask who I was. My husband was there and wondered was I in the right facility. I heard aids and nurses talking and laughing, but no one came to my room to admit me . When they finally came it wasnt without them first lying to me about my nurses name. I later found out my medication was not at the facility and had to be ordered. This was my BP medication . So when they took my vitals it was increasingly high, putting my health at risk. When I'd call for a nurse , it could be at least an hour before anyone would come in to see what I needed ;on my good days I'd walk to the nurses station in pain to request my pain medicine myself since Noone was coming to see what I wanted. I wanted to leave this facility but my doctor worked out of here and I needed antibiotics 3xs a day by I .V. and 2 times by mouth. So, I suffered through. Because leaving meant starting all over when I had 6-8 weeks of treatment to go. The overnight crew was horrible. When I'd press the button no one answered . But, they'd forget I could walk and walk very softly . I'd find my nurse watching T.V. in the lounge area and the aid fast asleep. When caught and frightened by my sudden appearance they'd get an attitude when I asked for my pain meds . They'd retaliate by bringing my pain meds a half hour to an hour later. I hated when it was time for the overnight staff to take care of me. The last week I met Nurse Brian who really put a sour taste in my mouth for Care One. I had never met him before until 4am when I walked upon him to ask for pain meds because my light had been on for over 40 mins. The aid was sleep in the lounge and I surprised him when I walked up. I asked him for pain meds and it went south from there. To the point I had to write a formal complaint with Maritza nurse supervisor who told me she had given it to the director. So I wont discuss it in detail here. Hopefully its being handled. I took care of myself while in Care One. I bathed myself, I cleaned and bandaged my own wounds and purchased my own bandages and dressings until Lea the administrator found out and purchased some bandages for me. For which I was thankful.But , I still bandaged and took care of my own wound .During the day as weeks went by ,I met some incredible nurses I will never forget. Nurse Shay with her sweet smile and pleasant personality and attention to detail and care , I will always remember her. Nurse Gabby for always checking in to make sure im good. Because I kept my door closed and never asked for anything unless I was in pain. Nurse Shirley, for keeping me sane when I wanted to leave throw in the towel and leave Care One. She is detail oriented and knew what I needed before I even asked. She encourage me to drink the protein even when I refused because it would help me heal. I did it because it meant I could walk out of Care One stronger at least in my mind. Some of the aids I'll never forget during the day are Ms.Whatea, Ms. Diana and Ms Patsy. Even when I was in pain and had a rough night they'd brighten my day with a smile or a laugh. That meant a lot. Care One you've fixed up the esthetics of the place really nice. But, if you dont have the right staff to run the place you could have saved your money. The daytime nurses need help . They are understaffed. I worked in St. Joseph's Hospital Paterson for 10 years in their Cardiology Dept and I watched nurses get burned out. They love their jobs but they can't give adequate care when they are being stretched thin. You can't keep drawing from the same well and expect to draw water. You are going to pull up an empty bucket. Administration arent out their in the trenches doing the work yet they expect the impossible from the same good nurses. Get rid of the dead weight thats pulling Care One down so you can be the facility you are striving to be. Get up early one morning and walk softly through there at 3am and see what Ive seen. Aids sleeping with sweatshirts pulled over their faces in the hall. Or mouths wide open in the halls in plain site or sprawled out in the corner of the lounge . Then run to help when their eyes meet yours staring at them sleeping. While the light has been on for over 45 minutes. I dont need help at that point. Im just letting them know I see them. Nurses watching TV on their phones in the cubbyhole nodding off. Ive seen it all. Because ; I dont sleep due to pain. So I walk around hoping to ease the pain. But, what I see causes me even more pain. What about the poor patients who can't walk or advocate for themselves as I can? Do they just lay in a wet or soiled diaper all night or suffer in pain ?? I shutter to think. But, a 2 star is as far as I can reach for this facility. If it weren't for the nurses and aids I mentioned it would have been 1 star.

ZERO would be too high of a score. Run, don't walk, and get away from this place as fast as you…read morecan. They are seriously understaffed. The aides make patients wait 30-45 minutes for help when they press the call button. Patients are neglected by the aides, and the nursing management staff likes to use the narrative that the patient is confused when they are not. You have to beg for showers, as aides just say "not today" and then tell the nurses the patient refused the shower. This place might look pretty, but the level of neglect is off the charts.

I highly recommend Arden Courts to anyone needing an atmosphere of safety and security for their…read moreloved one suffering from dementia. The staff and care givers are as professional in their demeanor as they are caring and compassionate. The atmosphere is friendly and family oriented. They provide activities to keep the patients happy and active. My family's personal experience was more than favorable. Jeanne Sisco

After a car accident left my cousin with severe memory issues and head trauma, she became a…read moreresident at Arden Courts. She has been there over six years now and receives excellent care. It is scary to leave the care of a loved one in someone else's hands but, Arden Courts has proven to alleviate all of those fears. The staff is always ready and able to answer my questions and keep me posted on my cousin's condition. I was particularly impressed with their level of care during the pandemic. Not only did my cousin not contract COVID, but the COVID rate in general at the facility was extremely low to non-existent. I often speak to Kathy and/or Diane when I have questions or concerns and they could not be more helpful and patient. I also talk to the staff when I visit, and they are always friendly and keep me informed as to my cousin's ups and downs. I highly recommend Arden Courts for anyone who finds themselves in the unfortunate situation of having to find care for a loved one.

The team at BrightStar took care of my aunt after she came home from having her hip replaced. They…read morehave great aides and the staff is very communicative. We had used another agency in the past and did not have a good experience but the social worker at St. Joe's recommended BrightStar and she was 100% right. I live out of state, which was a bit concerning and I thought about taking the time off from work but there were no issues. It was a huge weight taken off of my shoulders. To the BrightStar Team, Thank you for everything you do!

BrightStar and their team (Suzanne, laura, Dan) have been so supportive to me and my family over…read morethe last two years. My father was unable to walk when they began working with us and the aides and nurses have put a program in place that has made his progression so incredible... I can now take him for Memorial Day lunch like he deserves. The transformation has been no short of dramatic and I attribute that primarily to BrightStar's care. When we were looking for help there were so many choices. We chose BrightStar because of their 24/7 nursing oversight. When we did make our decision I found out that my wife's coworker also used BrightStar for her mom so my experience isn't unique. Make sure to give Suzanne a call when you're thinking about your homecare options. They are the best!

My mom has lived here 10 years and so did my dad until he passed awzy 5 years ago. The place is…read morebeautiful and they love it. I do too abd visit often. The ONLY downside is the dining room. Small portions and the foods not great and often cold. Plus they treat them like children if they ask for seconds. If someone is paying $5,000 month can they get 2 hot dogs instead of 1? Mind boggling! Everything else is wonderful! The facilities are modern and always clean and help friendly and helpful. Maintenance is prompt. Activities and services wonderful. Social events and culture very nice. 5 stars other than dining.

Amazing facility with fantastic amenities and activities. Continuing care and easy independent…read morelifestyle. Active, friendly residents and staff.

Take care, poor quality care Employees lied about my mother…read moresaying she was not in the right frame of mind We put her there cause she couldn't live alone and needed assistance house keeping poor this place is not safe for anyone's parents they show a nice front at the door and then it's about the money Don't go there!

"It truly takes a Village to Care For An Aging Parent."…read more To The Executive Staff ... Front Desk Staff ... Housekeeping Staff... Maintenance Staff ... Activities Staff...Dining Staff... Nursing Staff... Support Staff... Haven Staff... Hospice Staff ... Doctors and Medical Staff... Beauty Salon Staff... Therapists...Priests... Ministers ... Entertainers ... The Wonderful Residents, and The Entire Community of The Cliffs At Eagle Rock ... I wanted to take a moment to thank you for Blessing my Dad during the last Chapter of his life. Like many elderly folks I suspect, my dad didn't want to leave his home. He decided to give your Community a try because the isolation, boredom and loneliness brought on by Covid was very hard for him. He was beginning to decline and get depressed. Three days after dad moved into The Cliffs though, he began telling jokes again. His usual happy demeanor returned. He was participating and enjoying all of the activities, but mostly he began to fall in love with a place filled with warm and welcoming people. Within two weeks he asked me to sell the house he had lived in for 50 plus years. He didn't even feel the need to return to it. He said he "was happier than he ever imagined he could be, with his new home and family." I will never find the words to adequately express what that meant to me as a daughter... My dad passed away peacefully last month. He had lost his ability to speak. He slept almost all of the time. And yet, whenever someone entered the room he opened his eyes and greeted them with a huge joy filled smile. He did that until the very end. You all gave him that. The unbelievably dedicated Caregivers kept him comfortable and happy during his time with you... The amazing residents laughed with him when he told his jokes and said hello to him as they passed him in the halls. Others prayed with him. Some of you didn't even speak, but patted him on the arm knowingly while he slept in the Great Room. I don't think I will ever stop missing the man that I loved so deeply all of my life. A man whose happiness I wanted to assure until he took his very last breath. With that, I will always be thankful for the small part I played in finding your "Village"... This very special place, for him to spend the end of his life's journey feeling loved. With that, I will always be grateful to God, and I will always be grateful to you. Thank you for Blessing my beloved father, and Thank you for Blessing me.

My mother was a resident until she passed away at 89. The administration, staff, nurses, and aides…read moreare wonderful. It is a lovely facility; the grounds are spacious with walking paths, two gazebos, a patio, and a courtyard. The main floor has small cozy seating areas off the great room (which is lovely for visiting), a library, activities room, and a media room with the TV (most facilities we visited had a TV on all day on the first floor.) Their "beverage and snacks area" is actually a small dining area and kitchen, which was also terrific when we visited. Activities my mother enjoyed: performers who came a few times a week (especially singalongs); Ted Talk and discussion groups; arts & crafts; and physical therapy (because it was in a very nice room with floor to ceiling windows with a nice outside view). And we all loved the holiday "events", especially at Christmas. I highly recommend The Cliffs at Eagle Rock.

My mom lived at Brandywine Living at Mahwah for over 6 years. During that time, the staff,…read moreprograms offered to the seniors as well as the food were way above par. Truly luxury living. She lived in a large studio apartment that was great for her. She was able to keep her beloved dog, Nelson, at the assisted BWL at Mahwah. That was a great comfort. My mother was also on a lot of medications and the wellness center was able to manage her medications perfectly. The senior administrator, Mariolla. was so helpful to our family during my mom's stay at Brandywine as well as when I had to clean out the apartment due to my mother's passing. If you're looking for a luxury assisted living close to your home, please think of Brandywine Living at Mahwah.

Victor one of the nurses in the memory care is allergic to picking up the phone apparently. When…read moreloved ones are calling to make sure that she got her medicine we are dismissed. Thanks for nothing since we have to hire extra help on top of the little you and your company provide while paying $12,000 to your a facility a month. What a joke of a place

Disappointing Experience and Misguided Assessment My mother…read morewas a resident at Mira Vie at Tinton Falls. At that time, the head nurse recommended that my mother be moved into memory care--a suggestion that seemed unfounded then and is even more indefensible today. My mother does not suffer from dementia or Alzheimer's; her challenges are strictly related to mobility, and she only needs minor assistance. The push for memory care felt like a clear financial move, since memory care comes at a higher cost. Concerned by this assessment, I had my mother's primary doctor conduct an independent evaluation. The verdict was definitive: the nurse's recommendation was wrong. Her doctor explicitly stated this and advised us to move my mother to a different facility. We followed that advice, and today my mother is thriving in a new environment--not in memory care, and never has been. She is happier, her needs are appropriately met, and she retains her independence. The experience at Mira Vie at Tinton Falls was deeply disappointing. The nurse's lack of discernment and what felt like a prioritization of profits over patient wellbeing was unacceptable. Shame on Mira Vie at Tinton Falls. Do better--hire nurses who are not only competent, but who truly understand and care for the individual needs of residents.

This place is a disgrace! Mira Vie has made a disaster out of this facility; executive director is…read morea joke; head of nursing had no clue on managing scheduling or time management skills, she magically is now gone; nurses to resident ratio is ridiculous, we were given excuses that our loved one's care was overlooked because there was only 1 nurse in the building, (is that even legal!); Social worker is useless; aid staff has been reduced to minimal, residents are left unattended for long periods of time because the few aids that are scheduled are taking care of a resident in need, leaving others unattended. Aids are caring but, at best, their attention to residents is severely limited, laundry is once a week, ridiculous when the majority of residents have incontinence issues, not to mention the number of washing machines and dryers is ridiculous, one on each side of the building. Brushing teeth should be considered standard care, but many times it was obvious by the smell on breath that it was not done, food was dried and stuck to teeth; lips and face were left with food residue after meals causing a rash. Clothes and personal belongings, clearly marked with name and room number,  go missing, and are found weeks later on the other side of the building or never returned. Excuses are ridiculous and probably subject to fines by the state. Although Chelsea was no spa and the Chelsea executive director was far from a gem, the aid staff was sufficient most days and proper care was given to our loved one. Should you decide to admit your loved one to this low grade facility, I recommend someone within your family go each day to check on care and belongings; my heart breaks for the residents who go weeks on end without a visitor, their families have no idea how much their loved one is ignored, so terribly sad. As with all businesses their focus is the almighty buck and the bottom line, however in this field of work, resident's care should not be at the bottom of the responsibility list. Shameful!!

The staff of Clover Hill are knowledgeable, professional, and operate with the utmost of integrity…read more They truly offer a high quality of Assisted Living (Care) at a reasonable price. And their food is very good.

From the owner: Clover Hill Senior Living is a boutique senior living community in North Haledon, NJ, designed for…read moreseniors who may benefit from more personalized attention in a smaller, more home-like setting. We offer support with daily living, medication management, wellness oversight, and compassionate care in a warm residential environment. With spacious private suites, inviting shared spaces, and a calm, intimate atmosphere, Clover Hill is designed to help residents feel comfortable, respected, and truly at home. Our focus is on quality care, meaningful connection, and peace of mind for families. We would be honored to show you what makes Clover Hill special.