hubs and i had a fun time shopping at wild bill's. raymond gave us the western boots 101 and to…read moreadd to the fun, beverages (alcoholic and non-alcoholic) are complimentary. he was patient with us and showed us options that fit what we were looking for. hubs was able to quickly find a pair of boots he liked. everything is on display, there are no back stock so if there are things you like in your size, you're in luck. it seems it's difficult for them to quickly find the original boxes for the boots so he ended up getting a random womens boots box with his purchase for storage. no biggie. the store is split into mens footwear on the left including a custom hat bar, womens footear to the right, and clothing in the middle and back, with some selections for children. wild bills is a great place to start if you're looking to get some western wear as souvies!

This is a fun shop located in the Historic West End of downtown Dallas…read more The have boots, hats, belt buckles, clothing, ornaments, stuffed animals, coats and so much more. We walked around and decided to purchase our ornament for our trip to Texas 2026. Certainly worth checking out. Service was so nice. The store is fully stocked and the prices are great.

It's been 10 years since I bought a custom hat from Mike. Remarkable experience and I own a lasting…read morememento. Definitely a professional who knows his business and he has the skills and talent to provide you a lasting experience. In addition, the value of the hat has doubled in time.

Went in and asked for a 5x hat to go with my iguana books and belt. Mike is great at understanding…read morehis customers tastes and quickly recommended 3 different styles and colors for me to choose from. I highly recommend Mike

We went to Texas to see my I laws and they took us down to Tyler for the day and Cavenders was the…read morefirst store we went to that day! Services was excellent and so many options to buy I loved it definitely going to go again

I bought some sturdy good looking shoes and a modern style Western shirt here. I only wish I could…read morego back right now and buy more!

Great service. Great price and great craftsmanship. I brought in two leather belts that I needed…read moreshortened. Excellent job. They looked brand new and as good, if not better, than when I purchased them. They are a full service leather shop and their prices were more than fair!!

From the owner: Cleaning, Blocking and making, Custom Hats, Holsters and belts, Leather supplies, Boot and Shoe…read moreRepair Since 1934!

One of the best secrets in Bishop Arts. Every King & Queen deserves a Crown. Get yours here!!!…read moreCassie is attentive, customer service oriented, and has some of the most whimsical, cool, and distinctive hats in the Southwest!

Cassie was amazingly helpful and even stayed a bit late to accommodate me with the selection of a…read morehat. She was very knowledgeable and had a wonderful selection of hats to choose from. You can tell she loves what she does and knows how to make them work for you. I am absolutely thrilled with my new hat (and hat box!!) and will make a point to stop here again on my next trip to Dallas.

I came looking for a cowboy hat with brown accents that was on sale & the lady in there Ruby helped…read moreme find my size and what I was looking for! Can't beat 29.99 for a nice hat! Will go back for my next purchase!

Taylor was amazing and spent time building me the perfect hat! I highly recommend The Rancher Hat…read moreBar!

I had a really disappointing experience here. My partner and I walked in and spent about 10 minutes…read morebrowsing, and not a single employee acknowledged us. No greeting, no "we'll be right with you," nothing. The staff looked right at us multiple times but acted as if we weren't even there. It honestly felt very unwelcoming and a bit snobby. When you walk into a retail store, especially one that sells higher-end items, basic customer service should be the bare minimum. A simple hello or offering help goes a long way. Instead, the atmosphere felt cold and pretentious, like we were inconveniencing them by being in the store. After waiting around and continuing to be ignored, we decided to leave and went across the street to McKinney Hat Company. The difference was night and day. We were greeted immediately, the staff was friendly, helpful, and genuinely welcoming. Because of that experience, we happily purchased three hats there. It's unfortunate because we were fully intending to buy hats here as well, but customer service matters. If the staff treated customers with a little more kindness and professionalism, they'd probably make a lot more sales. As it stands now, the experience felt snobby and uninviting, and we won't be returning.

Ethan, Brad, and Kirby at McKinney Hat Company were absolutely amazing! From the moment we walked…read morein, they were incredibly friendly and welcoming. Their customer service was truly immaculate. They took the time to help me customize my hat, were patient throughout the process, and made sure every detail was exactly how I wanted it. You can tell they genuinely care about their customers and take pride in what they do. I absolutely love my hat and the whole experience made it even better. If you're looking for great hats and even better service, this is definitely the place to go!

What an amazing place. Went in with a friend to get some hats and ha so much fun. It was nice that…read morewe were the only ones there. Was offered a drink and we chose some nice bourbon straight up. We found our hats quickly and then the fun began. The 2 guys bent over backwards to find what we were looking for and we did. Their service with a smile was so appreciated. The hats we chose were reasonable. I always get compliments whenever I wear it. Now I'm just waiting for them to get a skull stamp. He is on the lookout.