A coworker of mine asked if I would like to work Desert Trip, she gave me At Work's contact information and a link to fill out an application before hand. I filled out my application and waited for a call back (as instructed by email from Rudy) I didn't get a call back so I decided to call the At Work office and I spoke with Raymond. I explained to Raymond what the email said and mid sentence he cut me off, "Just come in". I explained to him that I work normal business hours and I would have to check with my employer and again, he cut me off and said, " Just come in right now". He then began talking and I said, " I'm not sure what you're telling me" and he then responded, " Oh, I wasn't talking to you. Just call me next week or something" and our conversation ended there. I work in a big local corporation and I was at a loss for words (and that usually doesn't happen). I decided to still continue the process and there was no communication on their part. I called the office again and spoke to Raymond to ask about a rough estimate of working hours. He said, "Just block out the whole day". I have children and arrangements have to be made. I don't leave my kids at their daycare provider's all day just to be on call, I pay for daycare. I decided to keep my commitment thinking things would change. Up to the day of the 1st weekend, we still were not sure of what we were doing. We showed up to our location and roughed it. It was a mess At Work was very unorganized, everyone was lost INCLUDING the At Work staff. We were given one 30 minute break and I asked our Supervisor if after 8 hours we were entitled to another break. Our team was told, At work told us 1 break, but if you need to go again, just go so the majority of us did. Day 3, they made us get in a group huddle and pretty much threatened us that if we had our phones out at any point of the show, they "would take them away" like we were children. I'm not sure what his role is in the company, but he warned us repeatedly. Later that day, I see him taking pictures with his cell phone during the show.
We worked well with our GoldenVoice managers, as a matter of fact, they were amazing! We followed their lead and we went to them if any issues came up since At Work (Rudy and Raymond were no where to be found and they specifically told us to go to them if we had any issues). The second weekend on Saturday (Day 5 of 6) a man came up to us and said he was our Manager and we let him know that we were working close with GoldenVoice managers and he said, " Well I'm in charge of the South Side". We said OK, we've been working with GoldenVoice because we were not aware of this. He again said in a loud voice, " I'm in charge of the South side since day one. I don't care about GoldenVoice managers" He was on a power trip, yelling at the staff when we first got on the bus, yelling as we signed in as we got our bracelets at the location. We are all adults don't yell at us like a drill sergeant, I would sign up to be in Military boot camp if I wanted to be ordered and yelled at. At this point I was beyond annoyed with him and his Captain of the South power trip. I was actually looking forward to working with At Work since I have never done anything like this before, but my experience with At Work left a bad taste in my mouth. I'm not sure where At Work hired their managers and office staff, but perhaps they need more people training skills. I feel as if all the "Managers and staff members" were all hired on a friend basis not a skill basis. Remember, they are the face of the company this is a small community word spreads fast. read more