For my very first review of the year, I'd like to write specifically about Dr. Paige Ward, one of…read morethe doctors here at this practice. I cannot stress the importance of a good support team when you're a new parent. It takes a village to raise a child but when it's just you and your hubby, a phenomenal pediatrician saves is a lifeline when you have those sleepless nights worrying about your child. As a proud first time mom who has absolutely no experience raising children, I had a lot of questions when my baby was born. How do I hold her? Is that noise coming out of her normal? is she supposed to be cross-eyed? She coughed. Does that mean she's sick? And so many poop questions. You'll be surprised how much you learn about poop and gas and farting when you become a parent. As a mom who has a special needs child, my concerns are a little different than some other parents. I have to worry about her ability to breathe on her own, swallow, and hold her head. I have tiny white hairs on my head that basically serve as a timeline for when I get the most stressed and how long I've been stressed. Routine checkups aren't typical checkups for us and after 2 months of being in and out of the hospital, I can confidently say I've lucked out with one of the best doctors in Augusta. And I'm so grateful she's looking after my daughter. I have seen Dr. Ward practically once every other week and she has never once made us feel rushed, uncomfortable, or uneasy with anything that was going on in the exam rooms. She walks in with a big warm smile (in a very timely manner by the way), listens to every concern you have, handles your child like they were her own and pushes for the best possible treatment options for your baby as well. She asks if your opinion on any other doctors seeing your child and really encourages you to open up 'cause as she likes to say, "this is what I would do if it was my child." We always walk out of the office feeling confident and uplifted because our daughter's doctor has never once let us down. We go home with more knowledge, a game plan and a follow up plan every single time. It's the best feeling in the world knowing that someone so amazing has made it their business to make sure your kid is their top priority. And it's not just when you're in the exam room. We've received follow up calls at home and at the hospital from her personally because she's just that compassionate. All doctors should be like her. If I won the lottery, I'd pay beautiful people to shower the ground she walks on with rose petals like in "Coming to America." And yes, she really does deserve it.

I'm so thankful I met Dr Ward. She is one of the most caring Dr's and has the absolute sweetest…read morestaff. She solved all of my questions and concerns at the very first visit. I cannot thank her enough for being my child's Dr and that she takes such good care of us, explains every thing that she says so that I can understand it, and she also talks to my daughter and holds her while she is talking to me with the biggest smile on her face . every person that asks me about a good Dr I recommend then to her! Thank you so much Dr Ward for everything you do. I can't thank you enough!

Front desk employees do not show care or sense of urgency for sick not well people in the lobby…read more After checking your name at kiosk, you have to wait for another hour or longer for front desk employee to call name for ID, then your file is notified for doc appointment. When you ask about it, you're told your name is not ready to be called. There is no sense of urgency for sick people waiting in the lobby

I only waited for about 30 minutes to be seen & there were several people before me. I was seen by…read morenurse Vanessa & the PA Caine. They were both so kind and professional. I expressed concern because we were due to travel out of state in a couple of days so Caine told me to call & let them know if I hadn't improved before we left so they could call in a different medicine if need. The person who checked me out was also super helpful & asked if I needed a work excuse. This was great because I had forgotten all about asking for one. If you need to see a doctor without an appointment I highly recommend this team and location

For someone like me who has never liked going to the doctor the visit here was first rate in many…read morerespects. From time at sign-in to out the door was less than 40 minutes. I've been places where it takes twice that long just to be seen! I established with a physician, Dr. Moore, young and on top of her practice and patients. Doctors usually chastise or wag a finger in a tsk-tsk way to discourage bad behaviors, but for me i need more of a cheerleader -someone who supports my decisions or encourages me to make good decisions. She and nurse Tiffany do that. Because I started working out and losing weight on my own and her enthusiastic support for me in doing that keeps me motivated. I promised that I would continue with my progress and she'd hold off adding another blood pressure med. Goodie! Too much medicine in a person can often cause more problems. Dr. Moore's bedside manner is very good and beats most male practitioners I've encountered who usually grunt, hmm, and and see how fast they can get out the door. What I really found awesome is Tiffany draws blood in the exam room, rather than from centralized hallway where everyone passes through and nursing staff is chatting to each other. You don't feel like a hunk of meat. Tiffany is very good at finding veins so you don't find gouge marks in your arm. Overall they listen, appear to be very concerned for the patient and want to see the patient thrive. Their service makes me actually want to continue with check-ups than to put them off and hope symptoms go away. Established patients also receive priority walk-in service at the after hours clinic. UPDATE: I've been twice and both visits have been speedy yet productive. Highly recommend Center for Primary Care but especially these two professionals!

Age old complaint have an appointment at 8:30 am it's 9:15 am still sitting people who came in…read moreafter me going in b4 me not happy

Took my daughter in for an allergic reaction. Dr and staff were so swift, friendly, and…read moreprofessional. No problems with our insurance, or getting her diagnosed quickly and on our way. In and out in less than an hour. I am so happy I found this establishment. Physicians United will definitely be my first choice should we need urgent care in the future.

They begged for a review. After I told the truth they responded they could not find that I ever…read morecame in. Mid-level s and CNA were lost . I actually got second hand embarrassment watching them. Go to a real Doctor.