Au Pair International is an extremely unprofessional group. The people seem to really dislike…read moreworking there and they foster a very anti-host family environment. Our au pair also said she felt like they were very difficult. They talk very disrespectfully to us once they take our money and make it difficult to communicate with them. I have actually been hung up on and avoided for months. I am so glad I switched agencies. I realized what a big difference there was in professionalism! We love our new agency and I wish I knew this years ago.

Au Pair International is probably the worst agency out there. First, look at how they advertise or…read moremarket: They require a $650 fee just to apply (no other agency I checked with has an application fee more than $100), but on their website, they induce you to apply by saying the fee will be waived if you apply be the end of the month. Next month, and every month after that has the same "promotion". Our local coordination, Michelle Hom, is lazy and lies. She never bothered to check our house until after we paid and completed the agreement (the agency is supposed to check before in case your room does not qualify). She then comes to our house and start telling us bad things about Au Pairs, for example, they come here either to play with boys, learn English, or make money - nothing to do with enjoying taking care of children. Other Au Pairs told me that she plays the Au Pairs against the host family as well. They only care if you sign the contract and pay the money because once you pay the money, if you decide to cancel later, you are mostly SOL. No matter what complaints they have received of the Au Pairs, they do not care, but want to rematch them as quickly as possible because the data on the Au Pairs is reported to the State Dept as required by law. For example, if they have a high percentage of Au Pairs who have to return to their country before the end of their contract, it will raise concern among the State Dept. Ilka and Katrina are also complicit. Most of the Au Pairs they have are from South America (such as Argentina). My advice is to stay from these Au Pairs. They are rarely here to babysit or learn English. They come largely for one reasons - you can guess what it is. Our former Au Pair, Valentina, is like that.

My husband & I planned to hire a nanny for our son who would be a little over 5 months old when my…read morehusband's paternity leave ended through ABC Nannies. We ended up not using their services because thousands of years of biology caught up to me & I realized I wanted to quit my job to raise him & any future children instead. However, this company was fantastic to work with & I felt completely taken care of having never hired help for our home other then maybe a landscaper. We had 2 informative consultations with ABC & got up to the part where we received resumes of possible candidates. It can be a stressful process with all there is to navigate (finding candidates, background checks, becoming an employer, etc.) but ABC is there to guide you through it which is just what we needed. If we are ever in a position where we need a nanny or another type of household staff, I'd come to them first.

I have been in ABC Nannies' candidate pool and attempted to work with them multiple times over the…read morepast few years, and unfortunately my overall experience was disappointing. As an experienced nanny, I completed their onboarding process, which included providing references. My references shared that the process was very time-consuming, and I truly appreciated the effort they put in to support me. During this time, I was transparent that I was actively looking for my next nanny position and that finding a new role was important due to changes with my current family. After completing the process, I did not feel supported in my search. I was rarely contacted about opportunities that aligned with what I was looking for, and when I proactively reached out about positions listed on their job board, communication was often inconsistent. There were multiple occasions where I did not receive a response, could not reach someone by phone, or was told that positions still listed as open had already been filled and needed to be updated. When I needed to begin my search again after my previous nanny contract ended, I reached out once more and provided updated information, but unfortunately experienced many of the same communication challenges. While they did eventually reach out about a couple of opportunities, I never progressed to an interview or placement through ABC Nannies. Ultimately, I found my nanny position through another local agency, and the experience was completely different. They took the time to understand what I was looking for, communicated consistently, and made me feel supported and advocated for throughout the process. I understand agencies work with many families and candidates and cannot guarantee placement. However, nannies are also relying on agencies during important career transitions, and clear communication is incredibly important. After completing the steps required to join the nanny pool, I was disappointed that I did not feel supported throughout the process. I hope ABC Nannies takes feedback like this seriously and continues working toward improving communication and the overall experience for nanny candidates.

Nannies of the Rockies is a complete scam. Do not go anywhere near this company. I am working with…read morethe City of the Boulder on a consumer complaint investigation on this company and we are also working with a lawyer to pursue this company for the harm they caused my family. We lost $11,000 in commission on a nanny that didn't work out for stealing and lying and Nannies of the Rockies completely disappeared and did not return our emails and phone calls. If anyone has had issues with Nannies of the Rockies, please reach out to me. We believe their contract is an unenforceable contract as you cannot accept a commission and then disappear. It's called a negligence and the company may be liable for damages including the wages we spent on the nanny and additional damages beyond the commission and wages. The company did not disclose that the nanny did not work out with prior families. We found this out later. Instead, they sold us on the nanny being the best they have ever represented. We are also discussing with the Department of Justice on not disclosing material facts in an attempt to make a quick gain from your customer. They then put the nanny back up on the site without inquiring with us what the stealing and lying pertained to, which means they are cycling through commissions on the same person multiple times in one year -- this deepens the gross negligence of not disclosing our situation to future families. Do not let this negligent company put a childcare placement in your home. They are the most unprofessional, unethical and scandalous company I have ever come across. To disappear after pocketing $11,000 while recycling nannies that don't work out in other homes ... good luck getting away with that. For anyone needing home care, go to Indeed.com and put up your own advertisement and do you own search. My hope is the State of Colorado recognizes the sheer negligence they have shown their customer -- who has a small child. We are talking about families and children here and they're trying to run some shell of an operation where they take your check and cash it before the nanny even sets foot in your home (and of course, they insist it's a check bc you can't open a credit card dispute) -- this company reeks of scam (nobody requires only a check anymore) and it's time someone stand up to these terrible practices. The contract is not worth the paper it is written on. We will not let them bully us on the contract, it is complete and absolute nonsense to take a commission and claim you have no obligations to the customer. The fact they did not return our calls or emails after taking $11,000 and we emailed them a long email explaining the contract was terminated for stealing and lying (and then putting the nanny back onto the site) says everything in terms of the negligence this company is demonstrating in the State of Colorado. We will also have taken note of the so-called good reviews on this company and will investigate further to see how many of them were legitimate customers (so many have 1 review only under their name). And we will be contacting those who left bad reviews to see how many cases of negligence there is where this company took a five-digit commission and disappeared when the nanny did not work out. If you're looking for care from your child, you should heed the bad reviews and do not fall for the good reviews (with only 1 prior review, etc). Indeed.com will product quality nannies that you can run your own background check on -- don't give your money to this scam.

I'd stay away. Our experience was disturbing. They overcharged us for a nanny that ended up…read morestealing from us multiple times. When we fired her for cause, they then ignored our emails. We sent 3 of them, and no response. This was after 4 months with the nanny. To make matters more messed up, they had the nanny that stole from us back up on the site as a featured nanny and they were promoting her as a house manager! Keep in mind, that they never contacted us to see what happened or try to make things right. They just took our money, ignored us and went on to the next commission.

Jennifer has helped us fill two different nannies over the years and I've always really liked who…read morewe've ended up with. She definitely cares about all parties involved and does all the heavy lifting to source and screen the right candidate. When you're strapped for time (which has happened to us in care changes) she's helped come through for us quickly!

PSA, unsolicited review: Superior Nannies…read more I recently went back to work after 5 years with the babies. I found a nanny on Care. com who seemed perfect....( I had two weeks to get my shit in order before my start date) any way, fast forward 2 months and I am tolerating her since the kids love thier nanny and she seems okay. Then.... Stuff hits the fan.. . She gets super awkward, leaves my two year old alone in the cul-de-sac etc, and I end up letting her go (to put it gently). This was last Wednesday/Thursday. I reached out to my network of moms and baby sitters but no bueno ... But I have a full-time job I love. I called Jennifer at Superior Nannies as a last resort. She answered her phone at 8 pm on a work day evening. I signed her straight forward contract on her website. She had temp nanny options for me in less than 24 hours. The temp coverage, while I figure out my long term plan, is costing me $18 per day + the nanny's hourly rate. I highly highly recommend Jennifer and her nanny agency. https://www.superior-nannies.com/

This is an excellent service and perfect for working parents! I had a part-time nanny who was…read morewonderful. This company really knows what they are doing and I feel very blessed to have found them. Michelle, the owner/director is a doll and so easy to work with. :-)

being ghosted after having paid fee. We've tried calling, emailing, messaging on social etc.read more

I have known Maggie for several years, and she loves connecting people and helping families with…read moreher nanny services. I've always known to be of the highest integrity.

At four months of age, my son wasn't sleeping more than 2 hours at a stretch. I had never…read moreexperienced anything like that with my daughter. Her first priority was sleep. We never had to read any books or watch any videos to get her to sleep...she just did it. So, with #2 we were expecting it to be very similar. Well, of course they tell you they are always different...and they are! At four months I broke out my sleep training books that I had purchased with #1 and never used. I opened one up...and quickly started to cry. I was so tired! I couldn't read a book at that moment. I was exhausted. I was barely able to function let a lone spare lots of hours reading, digesting, and experimenting to see what worked with my son. I literally googled "sleep training Denver" and found Angie - my life savor! I filled out an extensive questionnaire and she came to my house. (There are different packages you can buy and I most definitely think you should have her come to your house because she can quickly assess your babies needs and show you techniques that work then and there.) With in 20 minutes of arriving she had my son sleeping in his own crib. Total. Miracle. Worker. It's been a blissful three months since we've seen Angie. I highly recommend her!

From the owner: We specialize in Newborn Care (singletons and multiples) overnight so new mothers can get the rest…read morethey need to recover from delivery. We complete various household chores, share newborn care tips, offer breastfeeding support and so much more! Angie is a Certified Gentle Sleep Coach, trained by Kim West the Sleep Lady. Teaching parents how to get their children the sleep they need. We offer help with children 4.5 months to 6 years old. Call for a Free 15 minute consultation!