I haven't stayed at a Holiday Inn in over a decade. From what I remember of the chain, I wasn't…read moreexpecting that much. However, I was pleasantly surprised by our recent hotel experience. This is a new location built approximately two years ago and everything is still in great condition. It has modern and sleek decor. We booked a 'suite' for our family. Unfortunately they don't offer multiple room suites here, just a larger-than-average room with extra seating and another TV/hutch. (If there had been a partition separating the bedroom and living area, it would have upped the rating for me.) As it was, we loved the location and the cleanliness and spaciousness of the room. Breakfast is decent. You will find something acceptable in the various offerings they include (even bacon, sausages, eggs). As a minor complaint, the pool was quite small and there was no separate wading pool for young kids. The shallowest part of the pool was still 3.3 feet deep. That being said, we would stay here again given the chance.

We stopped on our drive home between Toronto and Halifax. The hotel hadn't been open a month yet…read moreand it was lovely. Modern and clean and open with friendly, helpful staff. They even had a promotion on for free pancakes at night until midnight!! I'd be thrilled to stop here again on another trip between the east coast and Ontario. Free breakfast and wifi with your stay, and a 24hr fitness centre. I felt like I hadn't ever been on a hotel that looked like this. Even the art felt new and fresh and modern.

This is a newer hotel. While it's hard to give it a great rating, it's also hard to give it a good…read morerating as well. This hotel is one of those clean, budget hotels like Hampton Inn, Courtyard etc. The hotel itself is 4 floors, clean and provides great service. However, the gym is quite small (4 cardio machines) and it is just a continental breakfast and the dinner options are basically frozen/instant food, however there is plenty of fast food options and bars in the surrounding area. Verdict: If you're midway between Ottawa and Montreal, it's a decent place to stay for one night.

Solid clean hotel. Lots of parking just off Highway 417. Free breakfast clean rooms. Staff…read moreExcellent and bilingual

Clean and nice room. Close to casino, which is why we went! Staff was friendly. Continental…read morebreakfast was good! My only complaint was the obnoxious, drunk guy next door screaming half the night...they had to call security and we got VERY little sleep...that being said, it was not the hotels fault, they handled it well and even took money off from our bill for the inconvenience! That's awesome customer service! Thank you! We will DEFINITELY be back!

Hotel is great. My room next pool n gym, only flaw is the Jets on my in room jacuzzi tub dnt wrk…read more Other than that it Awesome..

Stayed here on business. Decent hotel at a decent rate. Staff was friendly and helpful. All spoke…read moreenglish which was wonderful since my French is not so good. This is an older industrial area but with a nice bit of water right by the hotel. I imagine that it is a picturesque location in the summer.

Very good food. The staff speaks English well enough. Seems expensive, until you factor in the…read moreexchange rate. It's actually pretty reasonable. The risotto was so good, I wanted to shoot the cook. Unfortunately, it's in Canada. Only criminals get guns there.

My stay at Fairmont Le Château Montebello was 100% fantastic!!! My family and I went for my…read morebrother's big birthday, a place where they all had been 11 years before. Didn't know what to expect with the world's largest log cabin, but it was a visit I would recommend for anyone seeking to enjoy 5-star service level in a extremely beautiful, historic facility that allows you to go "off the grid" and appreciate the analog recreational activities that this hyperfast digital world tries to crowd out of your bandwidth. From the moment entering the main gate diving through the forest, you recognize this massive western red cedar log cabin château will be something different, and nothing like my original preconception that it would be like the Biltmore in Ashville. Entering into the stupendous great hall lobby with stone central fireplaces at its core, no matter how tall and majestic, Le Château Montebello immerses you in a cozy, human scale. My room, with period-design furnishings, log wall, and window facing a green courtyard and glimpse of the Ottawa River, reminded me of my childhood Adirondack and Appalachian vacations decades ago. The bright, updated, modern, sleek bathroom however kept with the times. Should you need it, there was wifi and TV, but my focus was to allow myself to break away from the outside world, taking advantage of time with my family and what this true resort had to offer. Every day started with their amazing breakfast buffet, included with our room, that provided wonderful freshly prepared food, including local specialties. We regularly sat in the windowed section with its river view. During the day I took advantage of what the hotel included with my room - so many different options to spend your time: a spectacular indoor pool hall with hot tubs and sauna, a gym, a bike, an outdoor pool and hot tub, plus (my favorite) the mini golf course. (My real golfer family, who also played a round on their main golf course, laughed about it until they experienced it was tougher than it looked, but all around fun and perfect for kids of all ages!) Note - There are board games in the great hall, everything that will make a memorable experience for a family with kids. You'll notice throughout the hotel people walking around in the Château's white guest robes, given the many amenities to help you relax. Did take advantage of a massage at the spa (an extra charge), which really enabled any stress that I had to melt away. Must add, outstanding staff!!! They did everything to make this trip incredibly special. I wanted to give a surprise photo of my brother and me on his special birthday, which landed on a Saturday, and the only place nearby with an instant photo printing service was in Papineauville, but I didn't have access to the car. Understanding my predicament, the concierge arranged the hotel van take me there to make it happen! (Again, big thank you, guys!!!) The hotel offers wonderful events as well. The two I enjoyed were food related (of course): exhibit of wonderful local food businesses, which allowed delicious tastings and a filming of a finale of a Quebec TV's MasterChef Junior kid cooking competition. Every night, we met up at Bar "Le Foyer" in the great hall. allowing us time to together to appreciate the experience. We also had several dinners at the Château's various restaurants, as well as a lunch there outdoor. (Will separately review dinners at their Aux Chantignoles and The Grill BBQ and lunch at Le Riverain. Check out all my other Montebello food-related and outdoor activity reviews, too!) Come expecting to be transported to a way enjoying the quality of life disconnected to today's attention-grabbing, frenetic world and connected to those more simple, time-tested pleasures that endure and provide a well-deserved reprieve. Everything about my stay with my family provided one of those incredible memories of a lifetime! Cannot more highly recommend Fairmont Le Château Montebello!!!

TLDR - Chateau Montebello is luxurious and pricey, yet I find it a good value for a staycation if…read moreyou can make use of the many outdoor and indoor activities, most are included in the resort experience fees. It might be too costly if all you want is to relax, eat well and watch TV. The Chateau Montebello is a loghouse hotel with a gigantic fireplace right in the middle of the hotel. Many Medieval style chandeliers are hung in the lobby. The atmosphere is unreal. While it is more rustic than modern, I personally found this lobby beyond compare. Hotel Room We stayed in a room in the Frontenac wing. The room was a good size for 2 people. The pictures on the website correctly reflected the furnishing of the room and the bathroom. In terms of complaints, I wished the TV would allow casting of videos from my phone, but I guessed the hotel management wanted people to rent on-demand movies from them instead. Recreation Facilities The hotel is full of recreational activities. The sport building is free of charges to hotel guests. There are many outdoor activities, too, but because we visited in winter, we didn't get to experience them. The indoor swimming pool is a must visit. The swimming pool is in a separate sport building. There is an underground tunnel connecting the main loghouse and the sport building, so that guests can travel between the hotel and the pool in warmth in winter. The pool is approximately 12 meters long and 5 lanes wide. I think it is the biggest hotel swimming pool I have ever swam. I found the water very clean. The female changeroom was more functional than luxurious. There were many lockers and 2 showers with shower gel, shampoo and conditioner provided. We had to obtain the bath towels from the pool frontdesk, however. Services The services were impeccable. The reception desk was courteous, efficient, and I had to command them for being especially patient with us English speakers. Room services was quick. The lobby bar carried good selections. The fireplace was constantly burning. Overall Chateau Montebello is more of a resort than a hotel. The overall offering is well worth the hefty prices, if you could make use of the many recreational offerings. The dining options are very useful in the winter, because many places in the village are closed in winter.

I will be updating my review with words here in a few days, after I have checked out. This is a…read morephenomenal place to stay. The pool is beautiful. The rooms are amazingly clean, nicely decorated. 2 restaurants to choose from. I even have a fireplace in my room that you touch a button to light! I am sure I will add more to this review. In the meantime, I hope they enjoy the 5 stars. They have 100% earned 10 stars from me for saving me from a very bad situation & their gracious hosting and beautiful accommodations. Also - fantastic places to walk dogs here !!!

Check in was an easy process. Friendly staff. Hallways smelled a little weird but the rooms were…read morefine. Loved how big the whirlpool was in the room! There was also a coffee maker, mini fridge, tv, and a (fake) fireplace. They also had a little welcome package which was a nice touch. It consisted of popcorn, Oreos, and a granola bar. Tons of parking space. Nearby restaurants include Kelsey's and Boston Pizza. The breakfast spread had a nice variety of eggs, bacon, sausage, beans, fruits, oatmeal, cereal, waffles, an omelette bar and more. Our reason for staying here was to go to Pumpkinferno at Upper Canada Village - this is about 25 minutes away.

Back again for work! They're systematically re-doing the rooms and they are really nice. Jeff (the…read moreowner) is super nice and a savvy small business owner. I really enjoy supporting people like him!

Also known as "Mathew's Hotel" - this place is quite a find for the price. I got a super clean tiny…read moreone bed for $49/night including tax. Jeff is a super nice super hospitable manager who bends over backward to please. The little cash-only deli, liquor and convenience store next door is super helpful. No laundry onsite and I had to leave because I could not get a cell signal (at&t) and the wifi was very weak. There is a verizon tower behind the hotel across the lazy river so if you have that carrier you should be fine. Excellent value!

Very friendly, clean, well maintained facility. Decent continental breakfast included.read more

We stay here when we visit our relatives in the area. Everything is perfect and the staff is always…read morefriendly and helpful. Really nice to have the grocery store across the street. Never had any problems at all!

This is exactly what it needs to be. A cheap, clean, friendly place, with a surprising amount of…read moreroom. All of the basics, like a fridge and kitchenette, and missing a few things that for US$78 I am very happy to overlook. The town is cute, with bars and restaurants that will grant you a local flavor wish, plus adequate convenience store shopping for most needs We would absolutely stay here again. Highly recommend.

Very affordable family run place! Owner was very nice, and the rooms were scrubbed clean. They…read moreclearly take pride in their hotel. Nice pool and grassy area around it as well. (The sign from the freeway doesn't look as nice as the place is, so don't be put off.) Great deal for the money and convenient location.

Clean comfortable rooms, everything we needed, helpful staff, easy check in, far better than any of…read morethe chains in the area.

Decent motel in Massena. The rooms have sort of a theme type of thing going on. The inn keeper was…read morevery accommodating and helpful. Dog friendly which is a plus in this town. The rooms aren't exactly soundproof but clean and cozy. Some suites have kitchenettes and an extra living room. It's also right near Italian Affair which is a great local pizza pasta joint. Room prices are very reasonable. Would stay at again.