I came in looking to buy an engagement ring and was met with an older woman who seemed friendly…read moreenough at the beginning. I'm new to buying rings and jewelry in general so I had questions! I made the mistake of asking about real diamonds over lab created and immediately got told they don't deal with lab created only highly quality real diamonds and they may only have one lab created and got pointed to a small little case with the point of a finger. I was only curious about if they tested as real diamonds and general thoughts about them. At this point I'm already a bit put off. I asked about a multi stone ring which she showed me a few but nothing seemed right so she took me to another case which had beautiful rings or so I thought. Found one I loved but got told oh no that's cubic zirconia it's a demo ring we have to design and order these....im looking to buy today I thought to myself. Got some more attitude about my questions and ideas after again finding a ring to be designed. I also wasn't happy with the prices and when I asked about financing it again I got attitude and told I'll have to ask. She came back with a 6 month financing for a ring over 8 grand. Left unhappy with the service and attitude and will never go back, which is unfortunate as my father got my mom's engagement ring there many years ago and was told that's the best place, or was....

I needed help with some pieces of jewelry I've had for years. I needed their expertise and called…read moreahead to see if they would look them over. They were very professional when I came in and treated me with kindness and respect. They were very knowledgeable and I would definitely recommend stopping in if you are looking for a custom piece or something from their cases.

I recently sought a watch crystal replacement, with an initial timeframe of 4 to 6 weeks. Upon…read moreinquiry in the seventh week, I was informed of delays attributed to the watch repair specialist. In the eighth week, with no revised estimate provided, I requested the return of my watch. This request was met with a dismissive response, suggesting that watch repair is a "dying art" and that the crystal, though ordered, had no definitive arrival date beyond "soon." Furthermore, I was charged $50 for an estimate, despite my initial visit being for a direct crystal replacement. This resulted in a total charge of $75 for what I perceive as a lack of service and an unprofessional demeanor. I would advise against engaging with this establishment due to their unsatisfactory service.

Fantastic store very helpful friendly and willing to get you the best possible price! Full of…read morebeautiful and classy pieces with a few of those one of a kind over the top pieces as well. The owner Bob has a great personality, a caring disposition and is very knowledgeable man! The only place I will ever go for my jewelry needs and I highly recommend to anyone who asks! Thank you

Yesterday I went to a jewelry store in Fayetteville Ny to have my seiko watch band fixed. The…read morefirst store wanted a minimum of $75 to fix the broken link. My friends said it is A better deal at Cazenonia jewelry. They were not wrong. I picked up my watch 2 hours later and the total due was $10. This was the exact same repair less than a mile away and I saved $65 plus. I am not trying to influence your0 decisions but give Caz Jewelry a shot first.

Great experience with this very knowledgeable team. I would highly suggest this location for all…read moreyour jewelry needs ( minus watches). I had a great experience .

A true jeweler. Hayden has an outstanding range of fine jewelry. The staff is outstanding. Neil is…read moreour preferred representative. Hayden presents class, experience and sophistication. Excellent. My preferred jeweler.

I would recommend Hayden to anyone that wants an awesome experience jewelry shopping. My fiancée…read moreand parents came here all together and bought my engagement ring. They were given amazing service by Mark, who took them step by step through the jewelry making process. They all told me that they felt truly cared for during their experience and were given a very high quality piece of jewelry. I love my ring so much, and when I recently brought it back to be resized I was also given an amazing experience! I was extremely well taken care of and they worked so quickly to get my ring back to me. Hayden offers personal and quality service that I've not experienced before. I can't wait to come back here for our wedding bands and I will be recommending them to everyone!

Kristy was phenomenal. I was trying to get a watch for last 4-5 years with no success. I went…read morethrough the process of driving to the store in Buffalo and following up with the rep (Gabe) and they would never return my messages. When I was introduced to Kristy in Fayetteville, she was great! She followed up with me even before getting the watch just to let me know she was working on it and had my information. She was able to get me a beautiful Date Just in just a few months. I would highly recommend her and I will buy another watch from her in the future.

It was a great shopping experience. The hospitality was impeccable, and the customer service was…read moreexcellent. They even offered us complimentary water and snacks while we browsed the store. The staff was very polite, and I'll definitely be stopping back again.

Excellent selection, very courteous, customer service, have amazing deals throughout the year!read more

A friend of mine had a stunning bracelet stack and I had to get one for myself! The Inspiration Co…read more has a huuuuge selection to choose from! I was greeted with a menu and a tour. The store associate was so friendly and helped me choose something that I loved within my budget. The items were a little more than I was expecting but great value and she never pressured me into spending more. Everything is beautiful - I can't wait to go back and add to my stack!

Greeted upon arrival at the store. Friendly and accommodating staff. Beautifully set up with a…read morevast amount of items. I came in looking to sell some unwanted and broken pieces of jewelry. I also wanted to update a chain and a watch. Cody was really helpful with finding what I needed. He found me a beautiful chain that I had been looking for. Robert came out and offered me some fair prices for my gold. Best offer I had got in town. I will definitely be coming back to purchase another chain and to update my Tissot watch. You have to come check them out before your next purchases.

Came here looking for an engagement ring after a bad experience at another jeweler. Was immediately…read moregreeted by several friendly staff members who asked me to wait just a moment as they finished up with another customer, which I was happy to do. No more than a few minutes later I was sitting with a friendly staff member who was more than willing to answer my questions as I'm new to this!! Had diagrams and everything to help answer my questions and show me what she was talking about. Even helped me with a decision on a ring with some very clever tricks!! I was debating all diamonds or possible other gemstones off to the side of the main diamond. Not long after I had the ring not only designed but I was happy! Paid for it and they sent me on my way with paperwork and a thank you for your business and see you soon! I was able to get a great ring at a great price. I was very happy with service and cost especially since I knew what the other jeweler wanted as I literally just let them to go here. I got a better ring and better service!

I've bought numerous things from Hessney Auction Company and my experiences have been great. Very…read moreprompt and professional!!

I think Rebecca misread my intent. Hessney is not a ripoff, he sells to the highest bidder. If…read moreyou don't like it, don't buy it. As for the fees, the State Sales Tax goes to the State, not Hessney. The buyers premium is indeed a rip off (since Hessney likely charges the SELLER a fee as well), but it is clearly stated at the beginning of every single auction and on his web site. The saddest thing is that buyer's premium does not buy you any guarantees. I think if you are being told that an item is in a certain condition, then it turns out that it does not work the buyer's premium should allow you to bring the item back for a refund of the bid price. The buyer's premium should be an insurance policy, not an extra 10% fee for Hessney. I would waive insurance if I could waive the fee. But to waive any insurance and still pay a fee above an beyond your bid price is just thievery.