I've been to Pay More Pawn multiple times over the last couple years, mainly to pawn or sell…read morejewelry and precious metals, and every single experience has been a 10/10. It's one of the very few businesses where I can honestly say I've never had a bad experience. The owners are incredibly personable and make you feel comfortable from the moment you walk in. They actually take the time to talk with you instead of making you feel like you're just another transaction. Every visit turns into a genuinely pleasant conversation, which is something you don't expect from a pawn shop, but it's one of the reasons I keep coming back. Their prices for gold, silver, and other precious metals have been the best I've found. I never leave wondering if I could have gotten a better price elsewhere because they've always treated me (and any other customers who've entered as I have) fairly and with respect. They're honest, transparent, and explain everything throughout the process. Another thing I really appreciate is that they accept a much wider variety of items, making them a great place to go whether you're selling, pawning, or just seeing what something is worth. The process is always simple and straightforward. Depending on what (&how much) you're bringing in, transactions can be surprisingly quick, but never have I EVER felt rushed. Finding a business that's CONSISTENTLY friendly, fair, and professional every single time is rare, almost impossible.. but Pay More Pawn has absolutely taken the cake!!! If you're looking for the best, honest, and an overall stress-free experience, I SERIOUSLY can't recommend them enough. They've set the standard for what a pawn shop should be, and I wouldn't go anywhere else.

Very knowledgeable and honest ! I highly recommend . Good communication and serviceread more

I purchased a fireplace for $140. It stopped working the same day. The store won't give me a refund…read moreor store credit because they are saying that it's new. Obviously not! They told me to call the manufacturer. I did and there is nothing that they can do. I wasted $140. I am not happy and won't be going back. I have been a customer for a while.

I received a loan on a very good and high-quality Hewlett-Packard computer. They were very nice to…read moreme the whole time it treated me well and respectfully. I recommend Pun Kehm to anyone who wants vast professional service by kind empathetic and understanding people who care. When it was time for me to retrieve my goods they were so kind to me and gave me back what I had given to them at a fair price. These are the nicest people in the city. If you have to get a loan on something, only go to them don't waste your time going elsewhere. They are the best. They give the best prices. They are the most considerate and empathetic and sympathetic and they really care about their customers a lot. I wouldn't go anywhere else.

By far the best customer service and loyalty I've ever seen along with amazing fairly priced…read moreproducts. I would recommend them highly for all needs as they have a wide selection of cool items.

Pawn Pro redeemed…read more Gave this place another chance today and a guy name Phil took really good care of me First thing I noticed when I pulled into the parking lot was chaos, apparently hobbyists that park there for the business next-door don't believe in yellow lines, Phil and I joked about it then he gave me a discount for good parking :)))) Actually anyone can get a discount for joining their rewards membership, and doing Yelp reviews :-) I got a gaming keyboard for 20 bucks, it wasn't wireless but it was backlit and had a lot of handy keys I also got a couple of tools that I needed for my toolbox really cheap An impressive selection of products considering the size of the place, they make good use of space

The service is great They are people friendly, and the Barter is good…read more you can find a lot of good odd stuff their , Go check them out.

I don't venture into pawn shops often, more than because I'm afraid of what I will see. However,…read morewhen it comes to finding games or DVDs, I have to find somewhere that's cheaper than retail or else I would have nothing to sustain me. Upon searching for good deals on games for me to purchase, I happened to view a craigslist posting which soon led me here to see what could be found. It isn't that hard to miss if you are traveling on West Henrietta Road. It's a small building from the looks of it on the outside but there is plenty of room to move around on the inside with a good amount of windows near the front that let a lot of light in and make the atmosphere...cozy but not cramped. For first visitors, you will have to ring a bell to the right of the front door to get in, the door is locked for safety reasons. I did find what I was looking for on the inside with three whole boxes of video games which ranged from used to brand new and for only 4 for $10, It was hard just to select four. Took me a few minutes but I was able to purchase what I want for $10 exactly with no tax involved, something that I wish would be found the retail world but alas, that can't happen. They also have a great selection of DVDs and Movies which are $2 or $3 a piece depending on if you want a DVD or Blu-Ray. They were having a sale for 6 DVDs for $10 but even though their were plenty I wanted to buy, I didn't have that much to spend. They keep the DVD's in a glass cabinet along with Blu-Rays but they are easy to view and select so finding the movie that you are looking for should not be hard at all. Their is a real tiny selection of VHS tapes and CD's but the prices were very good, lower than what I expected. Besides what I personally came for, this pawn shop appears to mostly specialize in jewelry and they carry lots of it. On what I saw, the selection is excellent for the store size and prices again, are very fair. They also carry other miscellaneous electronics like game consoles and laptops so if you are n the market for those, you may find what you are looking for here. The major factor that will most likely make me return is really the people who work here. Very friendly, sociable, and outgoing when trying to make a purchase, pawn or sell something, or even just to strike a simple conversation. Your results may very with selling or pawning an item but from what I saw, it's handled very smoothly and they do give good offers on items that are brought in. Overall? Enjoyable experience. I left knowing that I got a good deal and a new place to buy games at whenever I'm in Henrietta. I still recommend at least a visit here if you are trying to make some money or simply just want to shop for jewelry or electronics. It's worth the drive depending where you and even though I may not be returning for a while based on where I live, I will surely make the stop here whenever I make the drive.

My experience here was great! Staff was friendly and knowledgeable. I made a few stops at places to…read moreget the best price for my gold. These guys beat out the competition and offered me the most. Now I recommend them to everyone.

Amazing business. Treat their customers with respect. Went in to get ammo and they treated me…read morewithout most respect. I bought rifles, shotguns, and everything else from them with no issues at all they have a good selection of ammo and more guns than most gun stores in the area I went to high school with the guy that owns it and I'm very good friends with them and I frequent the place often Very happy with the sales and service from Eastside traders thank you very much Nick.

Buyer beware! Like a…read morelot of people I looked to purchase a shotgun as the Pandemic was stoking fears and my wife and I are 2nd Amendment supporters. Sales folks were very nice to us. Not knowing much about guns we were steered to what looked like a decent Ithaca pump 12G. Paid asking price - no bargaining at this time as it was a sellers market. With COVID situation it was about 3 months until we could take a firearms course elsewhere. Upon taking the lesson we learned more about our purchase. It has a left handed safety - both my wife and I are right handed and salesperson guiding us failed to mention this. Other annoyances include: After market sight - instructor said that's usually from damaged original - replacement is aluminum unlike original. Stock and forearm are from different eras. Rusty mechanism - can probably fix with aggressive cleaning. The biggest issue is left handed safety! It detracts from value - small market - and is inappropriate for my wife and I to use safely. Gave them chance to "make it right" and got response below. I realize my feedback to them was over 3 months later but that is because of above and fact that they failed to inform us up front - made it clear we were beginners. See last sentence. Not a response a reputable company should be giving. Fair market price on Ithaca's are $500. That has an after market riot barrel on it police used. That's a plus for home defense. On top of it we don't force anyone to buy anything and you were fortunate to get anything. Older guns have after market stocks and front grips changed all the time when there 70 years old. Now it's 4 months later and all sales are final. People are desperate for a firearm right now you could probably get more for it. Ithaca featherlights 37 are one of the most well known shotguns out there and Your insinuating a threat against us. If we were like other shops and marked them up to 800 from situation I could understand but that fair market value no matter who you talked to. Another one threat like that and they're will be a reaction.