Equipment rental....beware. If you rent something from these guys for a month and end up returning…read moreit after 3 days, they will not give you any money back. Of course they re-rent the equipment ...how nice for them. Very disappointed. We never had a chance to use the lift as my friend died.

Concrete is unforgiving. I took a tumble in the parking lot at work- a parking lot I had walked…read moreacross for decades. Found out I had a fractured fibula. When I went to the doctor he put me in a cast for 4 weeks and said I was to be non-weight bearing for the same time. Needless to say, his treatment was a game changer for me. I was panicked at my new life station. How was I going to get around campus to my job? How was I going to get into my house? Crutches just would not work for me. I am far to clumsy for crutches. My doctor told me about Criticare and so I went there looking for a knee scooter. They fixed me up in no time at all. They showed me how to use the scooter and get on my merry way. The scooter was terrific. A week after I had the scooter, I had another little spill when I had to swerve to miss someone who stepped in my way. The scooter wheel alignment was off so I took it back to Criticare for what I thought would be a quick repair. I was wrong... there was no quick work around for this issue. They were going to have to keep the scooter to fix. The problem was they did not have a replacement scooter. They were all rented out. I panicked because there was no way for me to get from Point A to Point B without this device. Criticare offered all sorts of alternatives, they looked high and low for a replacement. When they realized they did not have another scooter, they called a competitor to find a scooter for me. They reserved it in my name and gave me directions to the other store. I could not believe how kind and generous they were to me. Not many businesses would send you to a competitor. I was overwhelmed. The staff is top rate and so very caring. They do everything possible to get you comfortable and to find the right product for you. When other customers came in for service, you could tell they formed a personal relationship with the customer. They were friendly and remembered details about the customers. One of the staff members said to me, "I remember you! You were here a week ago, weren't you, Tracy?" She was spot on. Great place and wide selection of materials.

Are used to use a different company for my CPAP supplies. Honestly they weren't very friendly, the…read morebilling was not itemized so you never knew what you were paying for. With this company they are extremely friendly, billing is itemize so you know exactly what you're paying for. Also they're just A few blocks from my work so I can pick up my items and typically 30 minutes or less.

Excellent customer service and easy to work with getting medical supplies. The durable medical…read moreequipment company has a variety of options to choose from when looking at supplies. Prices are competitive with similar companies. I used the office out of Holton because it's more convenient for me. Plus they are now going to keep my certain supplies in stock at their Holton office. They also have offices in Topeka and Wichita. I was very impressed that I received a follow up call making sure I had everything I needed about a week after my appointment. Highly recommend!!!

From the owner: For all your CPAP machines, CPAP Supplies, CPAP Masks, Oxygen, Portable Oxygen, Lift Chairs,…read moreWheelchairs, Walkers, and more, we are the easy way to get all your medical equipment. We're experts in the process and we guide you through every step. We accept most insurances and have 3 convenient locations, as well as an online catalog. Our highly trained respiratory therapists and caring staff ensure you receive excellent customer service and move confidently towards better health and improved sleep.

I was surprised at how rude the Woman behind the counter was where they prepare the Medication is…read moreand I tryed to be nice to. SAD

Caring owners, they look out for their customers whether in prices or types of medications.read more

The guy that waited on me as I tried to buy large and a medium size Walker had no answers except he…read moredid not know how to order them. He said they had a guy who could order one but did not want to pry the extra for the Premium one. I ended up buying an Amazon one for 20% less

Jayhawk is my go to place for my needs. Everyone I have…read moreencountered has been thoughtful and helpful. They are very knowledgeable and will explain how they can help you or not if government/insurance ties their hands. Their pricing has been reasonable to me and better than the doctor office prices for the same item.

Helped get me replacements, I'm from out of town and they went above and beyond for me. Thank youread more

This was a very random thing. We just happened to drive by and saw the sign and we decided to swing…read moreby and check it out. We were greeted by a nice lady and my husband asked about his CPAP. Mind you, this CPAP has been giving me grief. It doesn't seem to work and hubby keeps taking it off in the middle of the night. So, I end up relocating to a different bedroom since I can never sleep with someone snoring beside me!! Anyway, the lady asked hubby to bring in his CPAP machine and took him in his office. She tested his machine and happened to have the necessary parts needed for this thing to work. I also had a nice chat with this kind guy in the office while my hubby is with the specialist. Such nice and kind people working here. And it's Dec 23rd! I never thought anything like this place would ever be open this time of the year. I'm so glad for this fortunate unplanned visit to this location. I just might get my much needed snore-less sleep tonight!

I needed a device repaired that I bought online and not through KC Home Medical Supply. I had the…read moreworst time getting a response from the manufacturer of the product. I went into KC Home Medical Security looking for some direction to get this fixed. Steve helped troubleshoot the problem and found out that the device was under warranty. He coordinated with the company and got me a brand new device within a week! Great customer service, great communication along the way and I didn't even buy the product from them to begin with! I will be going there for all of my home medical supply needs from now on! Thanks, Steve!

When my elderly father took a life-changing fall, KC Home Medical was a beacon of empathy and…read moreprofessionalism as we tried to navigate all that was needed. They even delivered a wheelchair on a Saturday when that is clearly outside their standard delivery hours. A week later, when we determined the first wheelchair wasn't quite right (no fault of KC Home Medical), they refunded me the week's rental without my even asking and got a new chair out to my dad within a few hours. Wonderful staff, wonderful store.

Had a very positive experience with this company when I sold back my family's in-home stairlift to…read morethem.

This place is awesome! Rex is the man, he hooked us up with a key at 9pm on a Friday night when we…read morecouldn't find the original.

A friend just getting out of the hospital needed a shower chair, so I told her I'd pick it up for…read moreher since my car's trunk would accommodate it better than hers. Was so impressed when I went here to pick it up! Wow what a selection! Literally everything anyone could need for any medical need looks to be available here. Splints, compression socks, lift chairs, even breastfeeding supplies- pumps, slings, etc. And the woman working here (I think her name was Jolene?) was so sweet and helpful. If you need any kind of medical-related item, I highly recommend this place. It's packed full of everything you can imagine.