I had an awesome experience working with Alastair and Sergey at Audi San Francisco. Both were super patient, helpful and a pleasure to deal with throughout my car search. Although I ultimately purchased elsewhere, I really appreciated the time they spent with me and how gracious they were about it, so much so that I wish I'd purchased through them. I'd happily work with them again on a future purchase. read more

I was in the audi parts department waiting for 15 minutes because there was nobody, I asked the people on the other desks for help and nobody helped I called audi parts department and asked for help and they sent someone, while I was being help, an asia guy walked in to the parts department and immediately someone asked if he needed help So if you Latino, don't waste your time here because your race is not welcome read more

I had an outstanding experience at Audi San Francisco purchasing my new Audi Q6 e-tron. A special thank you to Alastair, Mohamed, and Jey for making the entire process seamless and enjoyable. Alastair was exceptional throughout the experience. He took the time to thoroughly address every question and concern I had, was transparent about the vehicle's features and options, and never made me feel pressured into a decision. His communication was excellent from start to finish, and he made what can often be a stressful purchase feel comfortable and well-informed. Mohamed and Jey were also fantastic to work with. They were professional, accommodating, and focused on ensuring everything went smoothly. The entire team created a welcoming environment where nothing felt rushed, and I felt genuinely valued as a customer. read more

If you want an Audi, Sergey is the man to call! Sergey was amazing to work with. He was super helpful, always on time, and really knows his stuff when it comes to Audi. I actually bought a 2016 Audi A3 from him back in 2022, and when I decided I wanted a new car, he was the first person I reached out to. He was just as helpful this time around and made the whole process really easy. I would definitely recommend Sergey to anyone looking for an Audi. Next time I'm looking for another car, he'll be the first person I call. Can't wait to drive my 2023 Audi A3 everyday! Thanks Sergey!! read more

I had an excellent experience with Lorenzo and the team at Audi SF. I don't like negotiating in person so I tend to e-mail. He was one of the first to respond to my e-mail and didn't push me constantly to come into the dealership to chat. It was easy working with him and he was patient in answering all my questions and explaining the inventory around the Bay Area. Getting quotes was also very easy with him. When I went in, the team (including Jey and Ash) worked as quickly to take care of the paperwork. Even after the paperwork was done, Lorenzo spotted that I was confused about paperwork or features of the car, and came out to answer my questions. I would recommend anyone looking for an Audi to look for him. read more

We've leased three cars in a row from Audi SF. Lorenzo has taken care of us each time. Great experience!

My wife and I went there to look at a new vehicle for us. Alastair was great and the car buying experience was as easy as it gets. After the sale they not only cleaned the vehicle, they ordered mats because the mats in the car were missing. Alastair went through some of the technology as well. I would recommend anyone looking for an Audi or perhaps their next car to visit this dealership. They were very accommodating and nice. read more

Outstanding customer experience at Audi SF (aka Royal Motors). The transaction process was smooth from start to finish. Lorenzo Au walked me through every steps when purchasing my vehicle and also checked in on me after the sale. Going above and beyond speaks volume that only develop the level of trust. Thank You to Lorenzo, Luis and Yakov. read more

We had the pleasure of purchasing a new Audi Q5 this weekend with Sergey Chulikanov. He was incredibly knowledgeable about the vehicle, as well as kind, supportive, and completely pressure-free--something we truly appreciated. The entire team at Audi Sport in San Francisco made the process seamless and enjoyable. Thank you, Sergey! We are very excited about our new car. read more

Audi San Francisco - Just Fits! - Car Dealers Near Me - San Francisco, California

Excellent experience with Audi San Francisco. Lorenzo Au went above and beyond in helping us with our new Q5. He explained all of our options and guided us in the right direction to get a great deal! I really appreciated his guidance without feeling pressured. We also used Audi Financial Services, which made the entire process seamless and efficient. Highly recommend Audi SF and we'll definitely return for our next car in a few years! read more

DO NOT BUY A VEHICLE FORM AUDI OF SAN FRANCISCO. I have been trying to get a copy of the Title for my vehicle for over a year and they have not returned any correspondence from the Audit Credit company or returned my call. IT'S BEEN OVER ONE YEAR! I've wasted time at the Nevada DMV as well as the California DMV just for them to tell me that the dealership never submitted the title. Now, the VW Credit INC is chasing them to correct the problem and they have done nothing. This is the second and last Audi vehicle I will ever purchase. Audi of San Francisco has done nothing to help me or credit company in correcting their mistake. My next report will be to the Better Business Bureau. read more

This is the second time we've purchased a car from them. We had the pleasure of working with Lorenzo who was so helpful. Buying a car can be very challenging but he made easy and simple. He was very knowledgeable and helpful. Financing options and all paperwork were handled efficiently. Couldn't be happier. I highly recommend this dealership if you are looking to buy an Audi. Great deals are to be had. read more

Audi San Francisco - Car Dealers Near Me - San Francisco, California

Lorenzo at Audi took real good care of me. From the moment I inquired about the car online the next morning he was attentive and had the car waiting for me outside when I went to the dealership. He was reasonable with me when discussing the price and trade-in. I had a wonderful experience- will definitely come back when I need another vehicle. read more

What a wonderful experience and place to find your new Audi! You will receive exceptional service and dedicated staff to support you through a big decision. Much appreciation to both Alastair and Steven who were always available to answer my questions and provided multiple options for me to find the right fit! I highly recommend you find your new Audi here! read more

Top notch service! Chris Sung is an outstanding person to deal with for whatever issues you may have at Audi SF. I give him 5 stars! Thank you, Chris! read more

Had a seamless experience at Audi SF. I went in unsure if I was ready to buy or lease a new car. Within minutes of meeting Lorenzo and talking about my situation, I knew it would be much easier than I had anticipated. There was zero pressure! Lorenzo gave me so many options and all the information to make a decision. He is experienced, professional and very pleasant to work with. I'm very happy with the way the entire team treated me from beginning to end. Highly recommend! read more

My car battery died and we were in a rush to get back home (8hr drive from SF). We brought the car in toward the end of the day (2pm) and figured we would have to leave it over night and that our plans would have to be rearranged. Marcos said he would do everything he could to get it done. And he did!! Everyone was so helpful and kind but especially Marcos. 10/10 recommend bringing your car here! read more

How many car dealerships have you seen get this many great reviews? Well it's very well-deserved - we're on our 3rd car now with Audi SF and the team has been so easy and great to work with (shoutout to Steven and Dave) - fair negotiation, trustworthy, and invested in their customers. We'll be coming here for years to come read more

My wife and I visited Audi San Francisco last week to replace our beloved 14 year old Audi Q5. We had a truly wonderful experience, and would recommend this dealership to anyone looking to make an informed decision on their vehicle in a no-pressure environment. The details: we called ahead to make an appointment and upon arrival at met with one of the dealership reps, Alastair Pakiam. Alastair immediately made us feel at home, and we let him know we were looking to replace our current vehicle with a new model. Alastair has excellent product knowledge and walked us through our options, and we quickly zeroed in on an appropriate. We then went on a test drive with exactly the vehicle we were interested, and decided to make our purchase. There was no sales pressure at all from Alastair, nor from the sales manager who kindly introduced himself to our family (and family pup, who made the journey with us) midway through the process. The sales manager learned we were looking to trade our current vehicle in, and we to go inspect it. His appraisal of the vehicle was very fair, which is to say 100% honest. We'd had it looked at by our mechanic a few days prior, and the manager had the same opinions - which made us very comfortable to proceed with the trade-in. We paid cash for the vehicle, so nothing to report on how financing works. That said, we did meet the finance manager Yakov to handle finalization of documents and review some extra vehicle prep services available from the dealership. Again, everyone was very professional and there was no pressure at any time. We also worked with Alastair to get set up on the Audi app, which requires some basic account setup. This was a seamless experience, and Alastair was very happy to answer all questions we had (and still is, I've contacted him since with a few questions). Overall, it was about as good as an experience as I could have hoped for. Audi San Francisco is a great operation start to finish. If you're in the market for a new vehicle, do yourself a favor and give Alastair a call. You'll be happy you did! read more

We love our new 2026 Audi Q3. We have leased several cars from Royal motors over the years. Stephen Sciarretta helped us with the Q3 test drive. Yakov and Jay made the paperwork process easy and fast. 5 star review for Audi. read more

Audi San Francisco - Audi San Francisco - Car Dealers Near Me - San Francisco, California

Looked at a number of compact SUVs and we kept coming back to VW and Audi......after much reviewing and riding, we selected the Audi Q3. The salesmen who assisted us were kind, knowledgeable, and very helpful in the process with our purchase and ultimate warranty working. GREAT job, loving the new car! read more

Audi San Francisco - Car Dealers Near Me - San Francisco, California

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I highly recommend Audi San Francisco. Alastair and Sergei were extremely helpful- they were knowledgeable about the cars as well as the inventory. They worked hard to help me find the best car for me and they made the purchase process as efficient and seamless as possible. If you are considering buying an Audi, definitely stop in here. read more

Lorenzo with the sales team was fantastic with my new lease. He was patient and informative during the whole process. The whole experience was seamless. read more

What a great team at Audi SF! This is my 4th car from Steven S and the team and I couldn't be happier. Steven & Robert T really worked with me on the price and I was able to get my dream ride, a black SQ5 Sportback. Thanks again for the amazing service and experience! read more

Audi San Francisco - Car Dealers Near Me - San Francisco, California

Contacted Audi SF for a quote regarding the replacements of two engine mounts and a gasket for an Audi A4 Quattro. Never heard from them! What kind of customer services is that? read more

I had a really fantastic experience buying a car from Audi San Francisco. I don't live in the area so I did all my searching, selection and purchase online. I then visited the dealer to pick up the car. Alastair Pakiam was a fantastic partner throughout the process. He was exceptionally communicative and a real partner in successfully executing the transaction. I really appreciate the smooth transaction and first-class treatment. read more

Great service. Lorenzo was incredibly helpful but never pushed me in anyway. Buying my new car was a great experience.

Don't spend your money here--these guys aren't interested in it. Made an appointment to see a car they had in stock. When I get there they realize the car is "loaned out to a friend of the owner's" and they have no clue when it'll be back. Then they offer to bring it to me to see when it's back as a "way to make things right"--a week later that's proven to be a total lie, and they want a guaranteed sale in hand before they even show me the car. I still make a good faith offer within 1% of what they're asking, they dismiss it and don't even bother countering. The salesman was kind and clearly doing his best to manage the unprofessionalism, but the sales manager spent maybe 15 seconds talking to me in the dealership and literally ran away when I tried to bring up how much of my time they've wasted. On top of that they tried to lowball the value of my trade in (also an Audi in excellent condition) until I showed them my Carvana offer, and made me find my own lender too because they couldn't come up with a rate even in the ballpark of being competitive. Literally all they had to do was show me the car and agree on price--they still haven't figured out how to do that. Sent a message to management after all this to see if anyone could be bothered to do their jobs, and didn't even get a response. They clearly don't care at all that they converted a 100% sale to a 0% sales due to sheer incompetence and bad management. Worst ever sales experience at a luxury car dealership. Avoid if you value your time and money. read more

Dear Sergey! I would like to express our gratitude for the help you provided us in purchasing our car. Thanks to your experience, attention, and support we were able acquire exactly the car we dreamed of ! Thank you again. Irina and Sergey. read more

SF Audi reports fraudulant service reports to AUDI - they must receive a kickback! I never had any work done on my vehicle here, yet they reported to Audi my vehcile was serviced here. Tried gettig this removed and they have horrible customer service. BEWARE of FRAUDULANT Service from AUDI SF!!!! read more

Just left today after leasing a 2024 Q3! My 48 month VW Tiguan lease was over and we were ready to upgrade to an Audi so this was where we began that journey. We walked in around ~3pm on the Saturday before and were able to see the options we wanted, talk to Lorenzo and test drive the car all within a couple of hours. This was a great visit and we were then scheduled to return my VW and get the Q3 we liked today. Lorenzo was super awesome and quick to get the car ready for us despite us saying we were not going to pick it up for a couple of weeks, but decided to want to pick it up today! Lorenzo was such a great help and we recommend him to anyone who is interested in doing business with Audi. During the test drive, he gave my partner tips on how to use certain features and he really made us feel comfortable during the entire experience. The whole process was super quick, short and harmless, but this could be the fact that we very clearly knew what we wanted so that helps! read more

I had a great experience working with Lorenzo at Audi San Francisco. From start to finish, he was professional, responsive, and genuinely helpful. There was no pressure and no games at any point in the process. Lorenzo took the time to walk me through the details, answered my questions clearly, and made the entire experience smooth and efficient. Communication was excellent throughout, and I appreciated his follow-through after delivery to make sure everything was going well. read more

Just leased my second Audi. Jey and Sergei make the process very easy! I gave them my preference and they delivered on it.

This is the third car I've purchased from Audi San Francisco, and they continue to exceed my expectations! Ibrahim, Jay, and Mohammed provided outstanding service during my recent purchase. They were professional, hardworking, and made the entire process smooth and enjoyable. I truly appreciate their effort in helping me find the perfect car and giving me a great deal. Their dedication is why I keep coming back to Audi San Francisco. If you're looking for a dealership with exceptional customer service, this is the place to go. Thank you again, Ibrahim, Jay, and Mohammed--you're the best! read more

Audi San Francisco - My new car. - Car Dealers Near Me - San Francisco, California

This our third lease with Serge. Highly recommend Serge and his team if you're looking for a great vehicle and superior customer service.

Purchase an Audi here recently. Abe helped me with the sale process. Took the time to explain and answer all my questions about the car. It was a fairly smooth experience and I would recommend this dealership to my family and friends. read more

This was our first time purchasing from a dealership and we had an amazing experience with Sergey. As soon as we walked in the door we were immediately greeted and helped. Sergey answered all of our questions, was very informative about Audis and didn't make us feel pressured to choose a car from this dealership. We are very happy with our Audi Q3 and how nicely detailed and clean it was when we came to pick it up. If you're looking to purchase an Audi, this is the place to go. thanks again Sergey! read more

I bought a new car today with the help of Sergey. He was welcoming of us (and our fur baby) from the moment we arrived and was quick to help locate the car I came to see. Of course I have very specific taste and this location was one of the only ones with all the specs I wanted! He was very knowledgeable, sharing all sorts of details about the vehicle as we drove it back from the lot, and he answered any questions I had as well. When it came time to settle on a price, he made sure to explain everything and did his best to get us to an agreeable price which was greatly appreciated. With him I felt comfortable with what I was going to pay for my new car. His excitement for my new purchase and making sure everything was just right made the experience even more exciting for me since I haven't gotten a new car in nearly 10 years. I really enjoyed working with him especially for such a big purchase! Thank you Sergey! read more

Did my purchase fully remote as I'm not from the area. Lorenzo and Robert were both very responsive and helpful. Lorenzo helped make the pick up process very easy and friendly. read more

I can't say enough good things about San Francisco Audi. I live in Palo Alto and there are dealerships closer to me, but SF Audi is absolutely worth the extra drive. Alastair P. and Mohamad H. made the whole process extremely easy. About 2 1/2 years ago I leased an Audi Q4 e-ton from Mohamad H. and had a great experience. Just a few days ago, I rolled that lease into a new Q6 e-tron and once again it was an excellent experience. This time Alastair handled the sales side, and Mohamad took care of the signing and final steps in his current role as finance manager. Both were professional, friendly, and made everything straightforward. If you're in the market for an Audi, San Francisco Audi is the place to go. read more