Today I received my hearing aids and Vickey was very helpful explaining how the hearing aids were…read moreup in and out of my ears. She adjusted the sound to a very comfortable level for me.She went over how to clean them and remove the filter and the rubber piece that fits into the ear. I'm very pleased with her and her staff. Would highly recommend them

Patrick is knowledgeable, did a thorough exam and explained everything. Office staff is great too.read more

A place of many bosses. I recommend it for those without complex health or if this is among limited…read moreoptions per your insurance coverage. I am ​moving on after mixed experiences and now having a condition will seek a nice sensible --self-employed-- specialist as my pcp.

I've been going here for years. I've had some great doctors, most of whom were residents and have…read morenow gone. What's great about this place is they have early-morning walk-in hours, making it perfect for working stiffs like me who don't want to take off work for a doctor's appointment. They're also really good about fitting me in for an appointment quickly. They're also respectful and understanding. This place is affiliated with Albany Medical College, so they often have student observers. However, they're very good about not forcing that on you if you're not comfortable with it. For instance, when they asked me if a male student could observe my last gynecological exam, I wasn't having it. And that was fine.

Make it clear the there are no Audiologists in this practice. It is a hearing instrument specialist…read moreonly.

Dan and his team have been very prompt in diagnosing my hearing needs and then supplying the…read moreappropriate solution in the form of custom fitted hearing aids positioned neatly behind the ears. In follow-up they have been courteous and available whenever I have had questions or needs. They have notified me for follow-up servicing of the -aids and provided supplies as needed. I am pleased to recommend them to others with needs for their hearing. Harlan D. Root, md

Their phone is messed up. It says they have limited hours, but I found out later the office is…read moreclosed through the end of the week. They should give accurate information so people don't keep calling back or go over there. Also, the voice mail says to leave a message but it is impossible to do so because a phone starts ringing right after they tell you to leave a message. Something is really wrong here. Very frustrating for the hearing impaired.

They gave me an appt. and when I called for directions they said they didn't have me down for an…read moreappt. I had arranged for a sitter and looked forward to purchasing new hearing aids. If they can't keep track of appts then they have a huge problem.

I am seeing Dr. Richard Hughes for an ear problem. After seeing 2 other doctors, I am confident…read morethat Dr. Hughes knows exactly what my condition is and how to fix it. I received my date for a CT Scan and surgery consult. I am hoping to get in sooner thru a cancellation as my discomfort grows every day. Judy B.

I was not happy with either the audiologist or the PA I saw on 5/27/26. I went for my hearing since…read moreit drastically declined in one ear. Kathryn Loret was friendly but didn't provide much info. she isn't my main audiologist. She didn't suggest any options, etc. She just tested my hearing. PA Kelly wasn't respectful to my needs. Prior to this appointment I talked to my audiologist and Lauren about the BiCros. When I saw PA Kelly i mentioned this and she said no that's not an option for you since your hearing is too bad in the one ear. I then had to follow up with Lauren who told me it was. No PA, audiologist or Dr. should only suggest a cochlear implant if there's other options. Getting a cochlear is a life changing experience.

I went in not being able to hear anything on my right side. Riding in the car was awful. Once I…read morereceived my hearing aides I could hear others riding with me. My television no longer needs to be set on 16 but I can now hear it set at 9. I'm thankful for the great service and the ability to be able to hear again.

Bob was great, the sound quality is amaziing they worked great in crowded rooms, and nobody knew i…read morewas wearing them. The only drawback is they are so comfortable you can forget they are in, not good around the pool