Everyone here is very professional and made the experience a positive one. Every question and…read moreconcern was addressed with respect, patience and a little humor. I am so glad I chose this office!

Highly recommended! Patrick Bergmann was absolutely phenomenal! He was absolutely professional,…read morepatient, and supremely great with my mother.

Dr Robin Solomon, is a class act! She's an amazing practitioner with a heart for her patients. My…read moreeight year old son has been a client of hers for many years and completely loves her. She is very hands-on, and always makes time to answer my son's questions. As a mom, I love her explanations, budget friendly solutions, quick turn around on repairs/parts, etc, and knowing that I can always ask a question and get all the information I need in plain English! Such a treat to have at our fingertips such a wonderful technician with genuine care and compassion for her patients. Highly recommended, again and again!

This is a very helpful audiology office - and audiologist. I agree with the other reviewer who…read moresaid that Dr. Robin Solomon is a class act. She is terrific - and her new office is in a convenient location right near the Wilton campus of Adirondack Community College. I had been one of her patients at The Hearing Shop (Wilton Medical Arts/Saratoga Hospital) and was very disappointed in the hospital when they closed that office depriving me and everyone else of Dr. Solomon's talents. My hearing aids needed service and the hospital would not/could not provide the warrantee service that I had paid for. I went to another audiology office in town - but it was just not the same. I guess I was spoiled and hadn't realized just how good Dr. Solomon is. As luck had it I encountered Dr. Solomon in town while she was doing some work with a local charity and she told me that she was in the process of setting up a new private practice. I'm thrilled because I need to replace my hearing aids soon and there is nobody I'd trust more than Dr. Solomon. If you need help with your hearing or hearing aids - this is the office to call. The website is www.Hearing.Pro

This agency's website includes an article on the Lenire device that is filled with lies, here:…read more https://www.audiologicsolutions.net/blog/science-lenire-bimodal-neuromodulation It states: The device can store multiple different programs, each tailored to different aspects of your hearing and tinnitus profile. Some patients benefit from different settings for morning versus evening sessions, or adjustments based on their daily tinnitus fluctuations." "The device monitors your usage patterns and can adjust subsequent sessions based on how you've been responding. This adaptive capability means your treatment becomes more personalized over time, potentially improving effectiveness as the system learns your individual response patterns." "The latest Lenire systems incorporate machine learning algorithms that can identify patterns in how different patients respond to treatment. This data helps refine treatment protocols and potentially predict which patients are most likely to benefit from specific programming approaches." NONE of this is true. The device does not store multiple programs, monitor your usage, adjust sessions, or "learn" your response patterns. This is an agency willing to create and publish lies to make money.

I love Audiologic Solutions! Everyone is so friendly and helpful. I normally work with Dr. Erin…read moreWalborn, but there have been a few times when I need to come in for an adjustment right away and I have seen Dr. Stefan Fosco and Dr. Karen DeJoy. They were wonderful and I really appreciated being able to be seen right away and not having to wait to see my Doctor. I recommend the East Greenbush office to everyone I know who needs hearing aids. As a former Teacher of the Deaf, I have worked with many Audiologist in my 31 year career. These are the finest audiologists I know! Debbie Holden Averill Park NY

Patrick is knowledgeable, did a thorough exam and explained everything. Office staff is great too.read more

Today I received my hearing aids and Vickey was very helpful explaining how the hearing aids were…read moreup in and out of my ears. She adjusted the sound to a very comfortable level for me.She went over how to clean them and remove the filter and the rubber piece that fits into the ear. I'm very pleased with her and her staff. Would highly recommend them

You can buy Hearing Aids here - there - or anywhere. But…read morethat's only half the story. You really need to go to the place where Professionalism ranks first - with a top notch staff who have been trained at the finest colleges and have the know how to put you first and foremost as their primary concern. When it comes to Customer Satisfaction - you can't get treated any better than at Hampshire Hearing & Speech Services - if things don't work out - they stand tall and proud behind their products and will bend over backwards until everything is just right. That has been my experience with Amy and Allison of Hampshire Hearing & Speech Services.

I highly recommend the staff at Hampshire Hearing. I have worked with Joanie there to figure out my…read morehearing issues and how to get the best out of hearing aids. There is a lot to work through, and she has always been fantastic to work with - extremely patient and thorough in explaining everything and listening to my feedback. I enjoyed the process and learned a lot. I can't imagine trying to figure out hearing aid shopping without professionals like the staff at Hampshire Hearing. They have helped me figure out all the technical questions and concerns I had. Followup has been outstanding. Great people, great place.

My hearing had been failing for several years and it had gotten to the point that it was affecting…read moremy daily life. I was lucky enough to be referred to Clarke School where I met Dr. Skinner. She tested my hearing and set me up with a pair of hearing aids that she tweaked and adjusted to my specific needs. I sat on my back deck that night and listened to the rain for the first time in years. I no longer lose track of conversation and am able to once again enjoy nature sounds that I had not heard in years. I go back periodically for maintenance on my hearing aids and the Clarke School staff keeps them in top condition. If your hearing is failing, I cannot recommend Clarke School highly enough. From the moment I first walked in, their focus was specifically on my needs. There is nowhere that can do it better.

From the owner: Clarke Center-Hearing and Speech provides the children who are deaf or hard of hearing with the…read morelistening, learning and spoken language skills they need to succeed. We also provide pediatric audiological services. We have over 40 years of experience. Contact us today for more information.

I've now been wearing my hearing aids for 20 months. While it took several months and multiple…read moreappointments with the Center for Clear Hearing to achieve the optimum fitting of my hearing aids to deliver comfort, it was well worth the effort. Dr. Gartner continually had the patience to spend as much time as necessary with me to ensure that the proper fit and adjustments were accomplished. I now wear my hearing aids twelve hours per day without discomfort. More recently, I've been on a typical six-month follow up schedule for regular maintenance and any needed adjustments. If I have any issues, I know I can call the friendly staff in the office for a timely appointment with Dr. Gartner. I'm truly pleased with the care I receive from Center for Clear Hearing.

I recently had the opportunity to visit the Center for Hearing due to a family member needing a…read morehearing aid. The audiologist was very thorough in her explanation of options and did not insist that the most expensive hearing aid was the way to go. She was a very patient and knowledgeable person. Manuals can be ordered in different languages as needed. Total payment only needs to be paid within 45 days from delivery of hearing aid(s).

I began with this office solely because, at the time, they were the only option in this area for…read moreLyric hearing aids. The hearing aids themselves are about as good as you can do with the level of hearing loss that I have, but like all of them, are imperfect. Service at this office has been pretty good, but likewise imperfect. If there any men on the staff, I've never seen them. It appears to be an all-female office--just fine with me. One issue is that they have changed the audiologist I see without warning or prior notice a couple of times. (This also was an issue at another practice I used before, and frankly, I don't get it.) I now have seen the same audiologist there for about two years, and she's fine, and they seem to have addressed this issue.

My normal center is in Castleton. Please see that review. Couldn't get in or get them on the phone…read more So, I called Albany. Someone picked up the phone and disconnected the call, so I called back and the phone rang and rang and rang and then the call dropped. I tried a couple other times and the same thing happened. I tried Saratoga and the phone was consistently busy. I got on website with chat and representative said she would have someone contact me and of course that hasn't happened. I drove to Albany office from Latham which took about 40 minutes and told the receptionist what happened. She told me Castleton is closed rest of week. She said if I had left message she would have called me back. I reiterated calls were being dropped in her office. I was never given chance to leave message. I certainly didn't drive all the way over there because it was fun. She couldn't get me in today but gave me 8am appointment. I don't know what is going on with Madison Saratoga but I won't be buying any more hearing aids from them. Thanks for the response from the Office Manager, but when you see Customer Review Ratings of 1.63/5 on the Better Business Bureau for Madison Saratoga aka Hearing Life, then it looks as though many, many people, specifically customers, are struggling with respect for the company, apparently not just me. But, I do think it is The Hearing Aid business in general that is unregulated that is the problem. They also deal with the elderly, though not always, the hearing impaired and the marginalized due to their disability. Or in other words-the vulnerable.

I've driven by Kingston Audiology for years, but had never given them a second look. But I got a…read morebad case of swimmer's ear a while ago and my doctor convinced me to start wearing earplugs. I tried silicone ones from the drugstore, but wasn't happy with the fit. So when I read that Kingston Audiology was under new management, I made an appointment to get some custom-fitted earplugs. I've had friends warn me about going to an independent audiology shop, since they've had bad experiences with high-pressure sales tactics. But that wasn't what I experienced at Kingston. I made an appointment with the audiologist, and was delighted with the care I got. Not only did Dr. Tilley fit me for the earplugs, she gave me some tips for ear health that my regular doctor has never mentioned. I generally like to get my health care from someone who's up to date on their field, and that appears to be true for ears, too. I'm very happy with my earplugs, and haven't had any more problems with water in my ear since I've been wearing them. I think I'm going to go back and have some custom earplugs for hearing protection made, too. I'm going to work harder to make sure I stave off as much hearing loss as I can, and I'm confident I've found a local partner to help me in that quest.

She told me I needed a hearing aid and it would be about 6000 dollars. I laughed and exited…read moregracefully. Later on I went elsewhere, got wax removed from my ear, and guess what I don't even need one.

It's been a long time I've had to deal with a business with such a lack of customer service…read more If I could rate a 1/4 star I would. If you have no other choice for hearing services and have to use this business, beware.

I had an issue with my hearing aid and they got me into the office the same day I called. They were…read moreable to replace the earpiece wire temporarily while they wait for a new proper length one is ordered. Very efficient and informative. Definitely recommend Caffrey and Associates for any hearing issues.