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    Audubon Place

    2.4 (16 reviews)
    Open 9:00 am - 7:00 pm

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    Bedroom window sill

    EDIT: I had upped my rating to 2 stars due to management coming to check out the issue in a timely manner but since have heard nothing regarding our windows and now that the cold weather has hit we have ice INSIDE OUR APARTMENT due to the installation on the windows. Even with the heat running we still get ice and it's only getting worse. Not to mention we are having to pay extra for running the heat when we otherwise wouldn't have to run it as often if the windows were sealed properly. Can't wait for our lease to be up to move out. When we moved in we weren't told we had a washer/dryer in our apartment so we brought our own which could not be placed in the apartment. Nowhere on the lease did it say we had one and we were moving from out of state so we couldn't look at the unit itself. On top of all that, their "move in ready" conditions were anything but. Had to clean the whole place myself, the carpet is worn in multiple places and there was mildew all over the bathroom showers. Worse of all is the sealants (or lack thereof) on all of the windows. Being in a humid climate there is a lot of moisture but it gets through everyday and causes mold to build up (see the pictures attached). Absolutely disgusting and not a place for my children to be living in. Have to constantly clean the windows to get the mold off. If you are looking for a place where you have to clean things that should have already been taken care of then this is the place for you. Will never recommend this place to anyone. Stay away!

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    Ask the Community - Audubon Place

    Reserve at Biltmore Park

    Reserve at Biltmore Park

    (6 reviews)

    My experience during my 15-month lease here was an absolute nightmare from beginning to end. I…read moregenuinely do not even know where to start because every time I thought things couldn't get worse, they somehow did. First I was wrongfully given an unauthorized roommate notice by property manager Rod Senate, who chose to believe random residents over me about what was happening inside my own apartment without even listening to my side. From that point on, I felt completely dismissed and ignored no matter how serious the issues became. Then came the rodents. At first I thought I had a leak in my ceiling, but it turned out to be rodent urine leaking through. Maintenance came, set a couple traps, caught two rodents, and then basically acted like the problem was solved while I continued living in disgusting conditions. Nothing meaningful was ever done. I fought tooth and nail trying to get someone to care. Pest control workers themselves told me how unsanitary and unacceptable it was to be living like this. The health department couldn't even fully investigate because they weren't allowed attic access. Imagine being trapped in a situation where everyone acknowledges how bad it is, yet nobody actually helps you. On top of all of that, maintenance worker Tony sexually harassed me throughout the time I lived there. Eventually he was fired because there were other allegations against him too, which only confirmed that I was not imagining any of it. It is honestly disturbing how long this behavior was allowed to continue before action was finally taken. I later learned the rodents had completely destroyed the insulation in my ceiling, meaning I was basically paying to heat and cool the outside. My electric bills were ridiculous, and when I asked for help or compensation, I was told to "call Duke." That was it. No accountability. No concern. Nothing. This place is absolutely horrendous, and honestly so is every property connected to Pegasus. I have never felt so helpless, ignored, taken advantage of, and exhausted in my life. If you are a young woman especially, do not sign here. They allow dangerous situations to continue even after they are reported, and they make you feel like you are the problem for asking for basic safety and livable conditions.

    Be aware of this company and complex. I lived here for 3 years and management always acts nice but…read morethey do not care at all about you. I recently moved out 2 months ago, never missed a payment. Without any notice, no phone call, no email after moving out after paying repair charges (which don't get me started we're all false) this company gave it to debt collector. I even gave them a forwarding address after moving out. Now my credit is affected. All it would have taken was this complex to call me once after moving out. But no they didn't and pushed me straight to debt collector and hurt me Over false charges. This should be illegal. Stay away is my advice. There are plenty of complexes on this road that are better priced and better management. This company will screw you....

    Ansley at Roberts Lake - Exterior Building View

    Ansley at Roberts Lake

    (16 reviews)

    To preface, I was never late on rent. Never had a complaint against me. I made a few complaints…read moreabout neighbors and on my social media about Ansley since there was excessive noise in the halls, doors slammed all the time, an insanely loud Mustang with open exhaust at 7am daily, and dog poop in the dog park every day. When I complained about the dog poop, they said they don't do anything about it and had been out of the DNA test kits! Dog park turf is never cleaned and is DISGUSTING. Make sure you don't give constructive feedback to management, even if they ask for it, because they will retaliate and issue you a non-renewal on your lease. CRAZY since they had issued me a renewal already, but I went back and forth with them since they were increasing my rent. Meanwhile, they had the apt across from mine listed for hundreds less online. Where is the integrity in that?? Once I complained, they issued me a non-renewal and it was 45 days before my lease expired. To cover themselves legally, they offered to extend my lease to give me 60 days to vacate. After I complained and gave feedback, they will used my suggestions and scheduled events like pup-cup day, community game night, and improved landscaping which was horrible at best. They told me they didn't have a budget for events - but seem to be having more events once I brought my complaints to the Fogelman corporate office. But Fogelman loves the property manager here bc she always hurries to clean up the community before their visits. They have no problem increasing your rent every year even if you're paying hundreds more than your neighbor. They will lie and tell you your rent increase is not negotiable, but it is and I know this bc hellooooo neighbors talk!! Also interesting that a leasing consultant left right after me for a MUCH better community and two maintenance employees are leaving soon. Additionally, the gym equipment is out of date, carpet always dirty, kids play around in there, and wifi never works. A former leasing consultant was also a personal trainer and had a separate gym membership, if that tells you anything. "Pet spa" is a washbasin in the car wash area with no towels supplied and it and the car wash are closed half the year anyways. Honestly the ONLY allure of Ansley is their cheap rent, which is justified bc their amenities, management, and property need a complete overhaul. Save your time and go to one of the many many other newer properties in Asheville/Arden!! Also, most of the reviews are incentivized. After people move in, Ansley asks for reviews and gives people points and gift cards for responding. I'm sure mgmt will respond to this with a generic response defending themselves, but why would they kick me out and then utilize my feedback to better the community if what I was saying isn't true? Oh and if they offer to sit down and talk to you to discuss an issue...DON'T BOTHER. I did exactly that and the property manager was fake, smug and lied in the meeting straight to my face.

    Ansley is a great apartment complex! It is in a great location, just off the parkway in South…read moreAsheville. We were in a crunch to move quickly during the holidays, and I was looking for something available. Thankfully, Ansley had everything we needed (including a garage) for a quick move-in. There were no crazy fees, no jumping through hoops, and it was quick and easy to have a nice place. The amenities are great, too, including the pool and playground for littles. Extremely dog friendly, which was very important to us. Our view is beautiful. The office staff is great, and the maintenance team is beyond amazing.

    Audubon Place - apartments - Updated July 2026

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