My experience during my 15-month lease here was an absolute nightmare from beginning to end. I…read moregenuinely do not even know where to start because every time I thought things couldn't get worse, they somehow did. First I was wrongfully given an unauthorized roommate notice by property manager Rod Senate, who chose to believe random residents over me about what was happening inside my own apartment without even listening to my side. From that point on, I felt completely dismissed and ignored no matter how serious the issues became. Then came the rodents. At first I thought I had a leak in my ceiling, but it turned out to be rodent urine leaking through. Maintenance came, set a couple traps, caught two rodents, and then basically acted like the problem was solved while I continued living in disgusting conditions. Nothing meaningful was ever done. I fought tooth and nail trying to get someone to care. Pest control workers themselves told me how unsanitary and unacceptable it was to be living like this. The health department couldn't even fully investigate because they weren't allowed attic access. Imagine being trapped in a situation where everyone acknowledges how bad it is, yet nobody actually helps you. On top of all of that, maintenance worker Tony sexually harassed me throughout the time I lived there. Eventually he was fired because there were other allegations against him too, which only confirmed that I was not imagining any of it. It is honestly disturbing how long this behavior was allowed to continue before action was finally taken. I later learned the rodents had completely destroyed the insulation in my ceiling, meaning I was basically paying to heat and cool the outside. My electric bills were ridiculous, and when I asked for help or compensation, I was told to "call Duke." That was it. No accountability. No concern. Nothing. This place is absolutely horrendous, and honestly so is every property connected to Pegasus. I have never felt so helpless, ignored, taken advantage of, and exhausted in my life. If you are a young woman especially, do not sign here. They allow dangerous situations to continue even after they are reported, and they make you feel like you are the problem for asking for basic safety and livable conditions.

Be aware of this company and complex. I lived here for 3 years and management always acts nice but…read morethey do not care at all about you. I recently moved out 2 months ago, never missed a payment. Without any notice, no phone call, no email after moving out after paying repair charges (which don't get me started we're all false) this company gave it to debt collector. I even gave them a forwarding address after moving out. Now my credit is affected. All it would have taken was this complex to call me once after moving out. But no they didn't and pushed me straight to debt collector and hurt me Over false charges. This should be illegal. Stay away is my advice. There are plenty of complexes on this road that are better priced and better management. This company will screw you....

We lived here from February 2025 to February 2026. The apartment itself offered good space for the…read moreprice, which was one of the main reasons we chose to live here. Unfortunately, our biggest concern throughout the entire lease was the humidity and mold. From the beginning, we noticed paint cracking in several corners of the apartment. In addition, whenever we traveled for a week or two, we would return to find mold in the sinks, bathtub, and toilet. We eventually purchased an air purifier to help manage the issue. This was by far the most disappointing aspect of our experience. Parking also became increasingly difficult during the last few months of our lease. We owned a van and, despite paying for parking like every other resident, we were often forced to park farther away due to complaints from neighbors. Finding parking after 6 PM was frequently a challenge. Management was hit or miss. Steve was always professional, helpful, and pleasant to work with. Unfortunately, our interactions with other staff members were not always as positive, and customer service could be improved. The pool was a nice amenity, but there were times when it did not appear to be as clean or well-maintained as expected. Overall, this community has potential, and the apartment size and pricing were definite positives. However, the ongoing humidity and mold concerns, parking issues, and inconsistent management experience are things prospective residents should consider before signing a lease.

the pool is always closed , the grass is long and full of dead spots from dog urine. The dog park…read morearea is very worn down and has a broken gate door. The people living here are pretty rough and there have been many times I don't feel safe. The breezeways and grounds are constantly covered in trash and litter. The gym area is always grungy and severely lacking. The pool table doesn't have the equipment to play pool. The grills are dirty,full of rest and never have gas. The carpet in my unit is so worn out the staples stick out. The neighbors all around us constantly smoke even though we were told this is not allowed. There is no pest preventative yet we pay a fee monthly . The dumpster is always piled up with trash like mattresses and tvs.The staff always has an excuse to any of these issues.

Filthy , no repairs for 16 years. Discrimination especially of disabled and elderly…read more Gentrification getting rid of low-income to raise prices and change the type of residents.

For the love of God do not move here. I am a very chill person but the list of annoying things is…read morejust too much. Check out all the negative google reviews and take them seriously!! I wish I did. Just half the things from my list: - Apartment flooded throughout the winter, didn't even replace our carpet, offer to move us, nothing. Just placed dehumidifiers & fans running continuously for a week while we comped the $350 energy bill. There is a mildew smell in the closet now. - So many appliances were broken at the time of move in & the overall state of the apartment was shocking. The Refrigerator had to be replaced, the dishwasher was broken and had so much gunk in it, multiple light fixtures were out. The patio has an old birds nest they didn't remove with bird feces ALL over the wall. But all Ashley in the office said is "We apologize it don't meet your standards & expectations". - They're trying to make you pay for parking at your own apartment. Telling you can't even back into a spot, own more than one vehicle. - It's JUNE and the pool isn't even open. Not to mention there are over 300 apartments and ONE very small pool. You're not even allowed in there to lay out.

Love living here! Audubon Place is lovely. The setting is…read morevery picturesque,wonderful large trees supplying shade,lots of green grass and blooming flowers,too. The apartments are well designed,generously sized,walk-in closets one can actually walk in.Pantries too! Roomy balconies from which to see the spectacular mountains and watch planes coming &going. My favorite place,haven't seen any others comparable and we searched many. Bev.Jackman

Those slumlords that screwed everybody over during the hurricane and still charged rent? Yup this…read moreis the one. I don't know a single person who rents from this "company" that has anything positive to say. Every time you get a hold of her she sounds drunk or like she just woke up, and then her solution to every electrical or plumbing problem is to send her college age son to fix. My favorite memory of Denise is when I told her I would have to abandon the property as it poured water through the ceiling inside after the hurricane and she told me to "leave the fridge open" so there wouldn't be a smell. She's a drunk lol

We can't say enough about Denise and her professionalism. She helped us move our family to…read moreAsheville from another state. She worked as our agent and was very respectful of a tenants' rights. We never had to wait for a repair more than a day or two....unheard of in rental property management situations. Denise is kind, helpful, conscientious and certainly, the best we've had the opportunity to encounter.

The landscape is nice and the complex is dog-friendly. Apartments are a little overpriced…read moreconsidering they are older and the appliances are outdated. Walls are PAPER thin. We hear our neighbors above us constantly, every footstep, even their PHONE vibrating one morning. Expect to get noise complaints for just existing, which has happened to us. Parking lots get filled up for some reason and our neighbors leave trash and junk piled up on their porch. Less than 10 min to I-40 so a good location for commuters.

Kensington is a beautiful place to live. The property manager is quick and sufficient when…read moreaddressing any issues or concerns. All of the maintenance men are considerate and respectful of my pets and my living space when servicing my apartment.

I love it here. Our apartment is spacious and lovely. The parking lot is never crowded. We have a…read morelittle fitness room (that I need to use more regularly!). And our pool is always clean and inviting. Before we even got here, I was a fan. Moving here without really knowing anyone made it difficult to get everything squared away. I was able to secure our home while we were still living across county with the help of the great property manager, Sherri. The night we got in (at 10pm!) our apartment was ready and waiting for us. It is safe and quiet and a very well maintained property. It is a great location on Hendersonville Road. It is right by the movie theater and close to Earth Fare yet the complex is up a long driveway so its removed from the busyness of road. If you're looking for a place in the area, definitely check it out. We could be neighbors! :)

I've been living in these apartments for years. Previously, I lived at another Hawthorne property…read more Nearly 10 years of residency at Hawthorne properties all told. Never had a problem at all with this rental company before and even recommended Hawthorne properties to colleagues and acquaintances. Never had a problem until now. As of April 2026, every single one of the office staff has a nasty attitude. Like pissed in their Cheerios nasty attitude for no reason whatsoever. Makes going to the clubhouse for any reason very uncomfortable. Even worse is that they plaster on their fake "customer service" personality but it doesn't hide their utter contempt for you. AVOID.

Went to take a tour and was very warmly greeted by the office team there. The amenities are…read moregorgeous and I love the fact that they have in site management and maintenance. Can't wait to move in and use the dog park and pool! Special thanks to Abby and Sierra for making the application process seamless!

Limited maintenance help. Revolving door of help with broken things In apts…read more Too pricy considering the condition. Have to move every lease cycle to get a decent rate /month. Many smokers and hard to evict.

Best place to live. Staff is super friendly and my dog is obsessed with them! It's so nice to have…read morea community even though I live in an apartment complex. I have a one bedroom and it's very spacious.... and affordable