Only giving 1 star due to her excellent nursing staff. Dr. Carlson however, is awful. She actually…read moreshamed me for not having medical procedure taken care earlier, when it was her office that canceled my first appointment for the procedure, and they rescheduled so far out. Furthermore, when I expressed my frustration for being left in a room for almost an hour, after her office asked me to come in 2.5 hours earlier for my scheduled appointment, she informed me that I was a "self entitled patient" and "sometimes things aren't about me" furthermore stating I could find a new doctor. During this tirade she informed me that her dad had just died. I suggested to her staff that she may have wanted to take the day off instead of taking her frustration out on a patient. I have never felt so attacked by a Doctor. She had zero bedside manner. I would not recommend

I'm normally not the one who will leave reviews, but I feel the need to warn women about this…read moredoctor. I am only giving one star for the PA (Grace) and the nursing staff. Dr. Carlson gaslights her patients and only cares about getting paid. 1. You might as well do your best to get an appointment first thing in the morning. If not, bring a book or a tablet or some activity because you could wait up to 2+ hours before you're seen. I had a 3:30 appointment for a rather painful procedure, and sat in the waiting room, anxious, until 5:30. 2. I'm sure we all know how painful an IUD insertion is. I requested anesthesia for that procedure (which I know for a fact is not out of the ordinary) and Dr. Carlson assured me I wouldn't need it, and that it's not necessary at all and a waste of time. She also told me I would be able to drive myself home. Wrong. I almost passed out during the procedure (not the first time I've almost passed out from pain in her office). I couldn't drive myself. I had someone drive me home while I sobbed from the pain. 3. Dr. Carlson will throw a random diagnosis at you, a pretty serious one at that, and give you no further explanation. BUT, don't worry! She'll make sure you come back for a follow-up appointment so she can get her money! 4. She truly does not care who you are, she just wants her money. Grace on the other hand will ask you how school/work is going, will actually engage with you, etc. I always feel rushed when I see Dr. Carlson. No pleasantries are ever exchanged with her. I really think she does not care about her patients. She only wants the money. For the sake of your mental and reproductive health, do not see Dr. Carlson. I applaud any woman whose had a positive experience with her. I can't remember a single positive experience, specifically with Dr. Carlson. I will be seeking care elsewhere.

I wouldn't recommend based on issues with communication to patients in general. I had a positive…read moreexperience with birthing my baby but I never got appointment reminders, always had to call and track on my own. My most recent experience is that they have now dropped me as a patient because I rescheduled my annual appointment too many times. Granted I work full time and I am a mom of 3 under 7, so reschedules have had to happen due to work and kid sickness. My issue is that I wasn't given a heads up or warning that I rescheduled too many times (they even had me as a no show which was never the case, always called to reschedule). When I recently called to reschedule due to not being able to get time off for the appointment, I was told I couldn't be rescheduled due to the amount of reschedules and this was their policy as of 2026. Again, would have appreciated an update in this policy so I could have better planned. I give 2 star simply because my birthing experience of my 3rd baby was great! However, as a patient when it comes communication and being valued, it has felt cold and lacking.

This is a really good OB, the staff there are amazedly sweet and patient. The only thing I would…read moresay that's could be better is parking and time. It's really hard to find a parking spot depending on what time your appointment along with it be overly packed as if appointments have been over lap with each other. Other then that I love coming here the staff has never did me wrong I would most definitely recommend to come here

I absolutely love Dr.Charity and his entire staff. I've been a patient of his since 2017. he even…read moredelivered two of my babies 2019 and 2023. everytime I have a concern or go to his office he's attentive to my concerns. another plus I love about him he has be in and out even when I'm pregnant I'm not waiting in the lobby for hours. Dr.Charity and his staff are like my family. when I bring my kids with me they are really nice and so loving.

My first time going here. I had a first appointment, but somehow didn't get taken in the back until…read more8:30... not too happy about that. The appointment was quick once I was in so that was good. They also sent my prescription to my pharmacy.

Dr. Charity is super good professional! Dr campbell sweetheart . There always full wait time in…read morethe office is minimum spotless clean the office all the time the staff they're sweet almost all with the exemption of a young lady that take my vitals she is not friendly at all !

Let me first off say, I'm not surprised he doesn't have more reviews because the worst doctors that…read morehave not only taken advantage of me financially but are known butchers...have tons, TONS of fake reviews. I learned the hard way, that's how they get so much clientele. I don't want to make this post about that, but considering Dr. Chen is one of the rare doctors that obviously doesn't do this, it shouldn't go unsaid. Dr. Chen has taken care of me for 2 years. he revised a botched facelift I had and I needed several tweaks after, which he refused to charge me for. His staff could not be more kind. Britani, his office manager, has talked with me and has an ability to understand his clients on an emotional level. I know his level of care is genuine and he is an honest man, I have witnessed it first hand. In the plastic surgery world, it is rare. Because his office was 3 hours away, I had to spend the night near his facility after my revision. HOWEVER, he literally came to our hotel the next day to care for me there so that I didn't have to go into the office. I would recommend him on merit alone, but he also wants to get his work right and will tweak it if necessary without making you feel like a burden and without charging you through the nose for it.

Dr Chen and his staff are the most wonderful and compassionate people. I have been living in a…read morenightmare ever since a Charlotte surgeon completely ruined my face. I traveled to Beverly Hills desperately and all over the United STates in hopes to fix what dr Sean freeman did to my face. I lost all faith in myself and all doctors for 2 years before I could save enough money to get my nose fixed. God somehow directed a customer who came into my salon and highly recommend Dr Chen and after a thorough consult I decided on Dr Chen not only because his expertise but that he genuinely believes in customer satisfaction and if something were to go wrong he would try his best to achieve that result and not tell me the reason my nose was crooked was because my face was crooked as my previous Dr. Claimed. Dr chen and his staff were by my side throughout the whole experience not once did they leave my side and not once did they not answer my calls. It took him 4 1/2 hrs to fix the mess of a nose that I came in with and when I woke up the nurses had already helped me put back the rest of my clothing on. Unlike the last time where I was forced to stand up and dress myself still drunken with anesthesia. I will forever be a patient and I have also brought my 60 yr old mom in for a facelift by dr chen. Thank you to you and your staff!!!