Update: I've been using AuPurr for nearly a decade now, and they are a godsend. Sondi is still able to fit my cats in when we have a last minute trip (even over the holidays), and her rates are very reasonable. I know that when I'm away from home, my cats are well taken care of. I've had a number of cat sitters over the years, and all have been excellent (minus one I had early on, who I wasn't sure actually came to the home and never sent pictures when I asked). I suspect that some of the bad reviews are for pet sitters, like the one mentioned above, that are now long gone. Still, you can meet with the sitter ahead of time, and I'd assume you could ask for a new sitter if you don't fully and completely trust the one assigned to you. If you need a pet sitter you can fully and completely trust, I'm particularly happy with my current sitter Sam(antha) -- who I've been using 5-10 times a year for the past four or so years. Samantha loves cats, and treats my cats like her own while I'm gone. When I check in on the cat camera, I'll find her playing with my young cat while simultaneously petting my older cat in just the way she likes. Additionally, Samantha reliably makes sure my older cat takes all her medicine. And she cleans up the older cat's messes (sigh) without complaint so that I don't come home to a home covered in cat poop. Plus, she always sends me pictures and updates, so that I don't have to worry when I'm gone. To boot, she's just an incredibly kind person. She's even checked in on me and the cats when there is bad weather, or something else going on in my neck of the woods. Whenever I have friends looking for a cat sitter, I always recommend AuPurr. They know, and love cats, and for that reason, I know that I can trust them with the lights of my life. read more

I used AuPurr for years and was very happy with them, but the business is just not working any longer. I asked for my keys back and it's been a month now and they aren't able to locate them. How could anyone cat sit for me, if they can't find my keys? Now I guess I'll have to pay to get new locks on my doors since I have no idea what happened to my keys. They also have my security system fob and that's missing as well. Thankfully all I need to do with it is change the code which I've done, but the fob is expensive and will have to be replaced. I strongly advise anyone considering this service to look elsewhere. If they can't find your keys, your cats are doomed. read more

They have arranged cat care for us for nearly 10 years. Sondi always steps up and makes it happen. I have had two regular sitters, and I have always gotten reports daily from my sitter. read more

Love my cat sitter who loves my cats and knows how to care for their special needs and administer their shots and meds. I always feel comfortable leaving them with her, and enjoy getting daily photos of them. Plus, efficient Alison sets up the appointments and is always a joy to deal with. read more

As a cat owner, all that I read concerning the services provided looked great! The challenge was the sitter didn't do it! If you use this service for the first time, ask if the Petsitters had any complaints. I worked with Michelle. Below is email I sent to Allison with Aupurr on Christmas after talking to Michelle and learning she had not visited my home. It was almost 11:00a.m. "To be honest, I'm not happy with Michelle.  I'm truly upset & can't wait to get home tomorrow. I emailed her this morning at 7:52  asking how things were going. I never received a response. So I called her at 9:52 & and shared she was about to head out to my home. My understanding was that AM visits are between 7-9. Im especially concerned because our of my cats needs medication administered 2x per day ..every 12 hrs. If Michelle is arriving so late, I have doubts she's returning. Also she told me I would receive updates, pics or videos. Her 1st visit was Saturday afternoon and I haven't received anything.  During our conversation this morning she told me pics would be sent. " She did visit that evening & sent pics. When I arrived home the following evening, Michelle had left ostrich feathers for tue cats. She had mentioned they enjoyed playing with them. AuPurr hires lots of people. Make sure you get a good one who can is trustworthy. read more

Outstanding communication, reliability, attention to detail, and service! Highly recommended

Aupurr, Sondi and Janet are amazing. I am forever grateful for the care they give my cat(s) over the years. Lately I have been taking unexpected travel and they always are available, communicative and treating Rocky as if he was their own. I cannot say enough and if there was a way to give even more stars I would. read more

We had used this service for some years. We have two cats and we prefer to have a sitter come over to feed them and check on them, rather than leave them in a boarding place. They were great! Key word: WERE. I understand that with the pandemic, they were short staffed. However, we were diligent in reserving the services, since we were going to stay with friends overnight. They had confirmed our reservation and everything was fine and dandy. We left late in the afternoon, so the sitter only had to pop in once to feed them in the morning. Well, we were with our friends when we get a message that our sitter did not have the key to come in, and they were going to do their best to find them. Their best was that they essentially ghosted us. We had to leave much earlier than we had anticipated to take care of our kitties. Thank goodness that we were less than two hours of driving away and that we were going to return that very same day. I don't want to imagine how our plans would've been ruined had we been away and unable to quickly drive home! But it doesn't end there! My husband emailed them for a refund, because they never showed any intention of refunding us. They never answered. Even more interesting, they did send emails about another reservation we had for Thanksgiving and Christmas (one was confirming our reservation and then another to let us know that they were unable to confirm a sitter yet). They never responded nor did they issue a refund. We had to cancel our Thanksgiving plans due to this uncertainty. We were lucky to find a great pet sitter company that were professional from the beginning. We were loyal Au Purr clients, but this experience changed it all. Save yourself the problem. Look for another sitter. These guys left us hanging. Oh, and they never got back to us regarding the keys! I'm going to guess that these have been lost in the ether. That tells you that they are not responsible at all. read more

We started using AuPurr in November of last year and have used them several times, including an emergency trip. Barbara was very flexible working with us in a last-minute situation, and we always know our Henry is well cared for and looks forward to her visits. Barbara is so good to him and he no longer whines or is anxious when we return home. We are very happy with Barbara and AuPurr and will continue using them. Ray & Mary L read more

AuPurr is just Amazing. They scheduled with us last minute for the 4th of July for in home sitting. The owner came by once a day and was just precious to our two kitties. She brung them peacock feathers to play with a and was an absolute do. Will definitely use them again. read more

Sondi put me and my kitten at ease with one visit. She is very knowledgeable about cats, their behavior, and what makes them tick. She pays close attention to items in your home that might be harmful for your feline companion. I had paper bags for my kitten to play in. She immediately cut off the handles. I think the kitten might strangle herself accidentally, if the handles were not removed from the paper bag. My point is that she takes great care to ensure the happiness and safety of her cat clients. read more

Cancelled cat sitting on 20 Apr for service starting 1 May. Have requested a refund several times. Still not received as of 5 Oct. On previous services, service was average. Baby fed and box cleaned. Minimal text/photo contact. read more

I had an amazing experience with AuPurr while I was away for a long weekend. I am so grateful! Our catsitter was amazing! Made me and my cat very comfortable and at ease from the very beginning. She paid very close attention to detail; she cared for my cat with more attention than I could have imagined! I have nothing but positive things to say. Thank you, AuPurr!! read more

AuPurr Cat Care - My happy cat with her FAVORITE new toy!! - Pet Sitting Near Me - Fairfax, Virginia

I can't say enough good things about AuPurr. I went away for 4 days and Sam took care of my cat. She sent me updates and pictures after each visit. Sam gave me real piece of mind (as my cat can get quite anxious when left alone even while I'm at work) but when I came home she was calm and acted like I never left! My cat loves the peacock feather as well! Sam was very kind, flexible, and everything was tidy when I got home. She clearly took very good cate of (dare I say spoiled) my cat! Highly recommend! read more

AuPurr Cat Care - Getting spoiled while mom is away! - Pet Sitting Near Me - Fairfax, Virginia

We've used Au Purr several times over the last few years, including two different sitters. Both of them came over for pre-service visits to make sure they know the way, get introduced safely to the cats, etc. They've been wonderful every time, diligent about scooping the boxes and playing with our cats. They've sent pictures that certainly seem to show our cats being happy and playful, especially with the peacock feathers others have already mentioned. Though of course the kitties miss us dearly and are all over us when we come home, they've obviously been well cared for in our absence. Au Purr is now our regular service; I'll happily pay for their dependable thorough expert care, rather than impose on friends. read more

After using Au Purr for a few years before the pandemic and having great experiences with other sitters, Sondi (the owner) lost my key that I gave her the day before she was sitting my cat. She did eventually find it but it caused a lot of undue stress for me on my vacation. Very disorganized and unprofessional. Will not be using Au Purr again. read more

Love AuPurr .. the get our cats, and are so reliable. Makes us sleep easier when we must travel to know one of their team is visiting and engaging with our cats. A double plus!!! read more

We used AuPurr for our stray now indoor/outdoor kitten. I was not sure what to ask for, but knew how I cared for my kitten (Kirby was found at 8 weeks; he is now 6 months). Sondi was so wonderful to talk to and I knew right away I found the right place. It does take a special person to care for cats/kittens. We were gone for 10 days and Heather was so gentle getting to know Kirby. She sent texts and pictures on both visits (I had requested 2x/day). We had a minor issue with some ants getting into the house and bothering Kirby's food bowls, but Heather took charge and cared for everything. She took our mail in, fed the fish and played with Kirby. All was taken cared for while we were gone and I would and will use them again. Thank you Aupurr! read more

Despite the somewhat mixed review on YELP, I decided to go with AuPurr off of a personal recommendation. My cats are very easy to care for, as they have no health issues and are young. I was VERY pleased with the service. I contacted AuPurr on a Thursday about needing a sitter starting the following Friday. I got an email back saying I should hear from my sitter by Saturday, and when I hadn't, I emailed again. I got a very fast response saying that the original sitter had broken her shoulder and Sondi was waiting to hear back from another one. I heard back Monday, and everything went perfectly. Overall a fantastic experience, and I will definitely be using them again. My sitter was very friendly, and did a great job with my little guys. read more

On the positive, AuPurr helped me with cat sitting over the holidays when no one else was available! Without them I don't know what I would've done, so I'm extremely thankful. However, I unexpectedly came back a day early and found some things that made me question that they actually came twice a day as agreed and paid for. The sitter said she did, and I have no proof to say otherwise. I would just caution that if this is your first time using them or it's a busy season see if someone you know can check in from time to time just to make sure everything is going as discussed. Kitty is fine and happy so nothing dire, just not sure I got what I paid for. read more

When I called Sondi on a Tuesday morning, she happened to be available to drop by my home within 20 minutes. She is so kind and knowledgable, and obviously a friend to all felines. Both my cats enjoyed their peacock feathers and were sleek and happy when we returned from our cruise. The litter box was probably cleaner than it had been when we left it! Service also included mail & package pickup, and prices were in line with other petsitting services we've used in the past. I highly recommend Sondi and her team. read more

Sondi, Samantha, and the whole team at Au Purr are the absolute best!!! I could not speak more highly of them. They are friendly and quick to respond when setting up appointments, and the in-home care for kitty is thorough and consistent. They send these sweet little text updates after every visit, which is absolutely wonderful for those of us who tend to worry when pets are home alone for long periods. You can choose between once or twice daily visits and they are willing and qualified to administer medications if needed. I also love that since they are a group rather than a single sitter, there is backup available to care for the cat if the sitter has an emergency (which has never happened in the four years I have been relying on this fantastic service). Love Au Purr!! read more

I cannot express how much I love this company! I have used them many times and every time I have been beyond happy. I have had the same cat sitter every time and I love her and so does my kitty! They have taken care of my cat in emergency last minute situations as well which is so reassuring to know that I can always count on them. If you are looking for a great and reliable cat sitting company, I highly recommend using AuPurr Cat Care! read more

Review for service during my two week vacation last year. Service was easy to arrange, they sent an itemized invoice ahead of time. They also sent reminders. The cat sitter came out to meet the pet and receive instructions. However, she asked why there was no TV in the living room, she said she wasn't sure what to do with herself while waiting for the cat (do what?) I offered her some magazines, but she didn't seem happy with that option. I also never understood why she'd sit around client couches on a 20 min visit.... She brought a nice peacock feather though that the cat loved. We made a mistake of closing my bedroom door where he likes to sleep, so he scratched up the door post trying to get in. Management contacted me on the last day to say they'd just discovered it. I appreciated the fact that they had the management reach out. I wrote them back to say no problem at all, my own fault for stupidly closing the door into his comfort zone. Instead of accepting my gracious response, management (not the sitter) wrote me back for me to read up on cat behavior problems and recommending cat therapist books on cats with bad behaviors. My cat is the nicest cat I've ever owned and probably seen, never once letting his nails out on a human being, and only purring at everybody. He'd never leave a negative review either:) I felt that to send me a little "lesson" by email because he scratched a door to a room he slept in was condescending. Overall, if you want an insured service like this, I'd say make sure you meet and are comfortable with the sitter first, before you sign a contract or pay. read more

Update: about a week after coming home, we realized the sitter didn't give 1 of our keys back. We initially gave her 2 golden keys as copies to keep while we were gone. She returns 1 correct key, and a silver smaller key. So, I called her over to come and return my key. She couldn't find it. I asked her if someone else was missing their keys thinking she swapped ours, but she said no. Finally, I emailed the owner, Sondi. I told her everything about not receiving photos, the cats were sick for days after we came home, and now she lost one of our keys. I told her we were leaving again soon and really wanted to use her service again, but the next sitter would only get 1 key and I need someone else to come over. She took action immediately. She went to the sitter's house, found my keys, fired the sitter(this was her 3rd complaint), and came over to meet my cats and said she would be our new sitter. She was perfect, took pictures everyday and had good communication with us. When we came home, our cats were happy and healthy! Sondi is such a sweet woman! I fell in love instantly! She also brought up the idea of having her card in my wallet when we are out of town. In case anything happens to us, the card will say I have pets at home and to call Sondi's number. Such a great idea!! read more

We were very apprehensive to leave our cat in the hands of a stranger, so part of the reason we chose Au Purr is that they do a home visit first to meet you and your cat. We were gone a week and have already requested our sitter, Samantha, for our next trip! From the moment Samantha walked in, our cat was putty in her hands. I've never seen him warm up to someone so quickly. Samantha also took the time to learn about the cat and really put us at ease. Just as we wanted, we received daily photos and stories about her visit and returned to a very happy cat! Definitely recommend the team at Au Purr! read more

Tired of burdening a friend with checking on my cat every time I went out of town, I decided to try a service. Au Purr was the first one I called and have used them 4-5 times since then. They are typically very responsive and have always been able to accommodate last minute requests. I've had two sitters, Michelle and Tom, and they have both been great. I like that you get a chance to meet your sitter in advance and run through your routine with them prior to the first visit. My cat is low maintenance and basically just needs to be fed but they take the time to play with him and give him some extra attention. Also, I find the cost of the service to be very reasonable for the peace of mind I get while I am away from my cat. read more

We had a bizarre and unpleasant experience with Sondi Moore. We hired her to feed our cats while we were away for a week. During this time she sent me a number of emails, pages and pages long. All of these emails had only one purpose: to tell me how inappropriately we care for our cats. I have had cats for over 30 years, and all of them have lived to a ripe age and died of old age. Currently, I have two cats, both eight years old and in great health, according to our veterinarian. But not according to Ms. Moore. While we were away, Ms.Moore convinced herself that both of my cats have ticks and fleas and one of my cat has worms just because they live outside. [Both receive paradyne treatments for fleas and ticks every month.] In one of our email exchanges, I directed Ms. Moore not to give my cat any anti-worm medication because I was returning in two days and would then take them to our vet. She ignored my direction and imposed the treatment on my cat. She also overfed my cats, I specifically directed her about portions of food that should be given and she could not follow this direction. The tone of her emails was consistently unprofessional and rude, and she failed to follow basic professional courtesies like confirming an appointment made long in advance. Because of these issues, we informed Ms. Moore that we would not be able to use her services in the future. A few days later, after she received her final payment in full, I received a ring of my door bell. It was an officer from the county animal control, saying they had received a complaint from Ms. Moore that our cats were not adequately cared for. He then took one look at our healthy cats, rolled his eyes, apologized for bothering us, and left. As I said, our experience with Ms. Moore was just bizarre. read more

A GRAVE ERROR... I'm very sorry to give Sondi this poor review, because she is a compassionate cat person and we've used her cat-sitting services for years... BUT during out last trip, she inexplicably gave our diabetic cat his insulin shot without feeding him first -- a serious and potentially fatal error. Sondi called us, concerned about our cat's constant lip-licking (a symptom of advanced hypoglycemia that can be followed by shock, seizures, or worse), and I advised her to feed him -- anything, ASAP -- to get carbs into his system. Luckily that did the trick, but I cannot in good faith recommend Sondi any longer. In fact, for a diabetic cat or any other with serious medical issues that need conscientious attention, I would have to voice my concern about her capabilities. Giving a cat insulin AFTER feeding is a very basic rule with no exceptions, and I still do not understand why Sondi made this mistake. I'm just relieved that our cat survived the experience. read more

AuPurr is professional and the sitters they have are superb. I miss living there and getting my kitty grams while on a trip. I felt 100% comfortable leaving my furr baby in the care of AuPurr. read more

We had a very bad experience with our previous cat sitter and after reading all the reviews we called Sondi. We have been with her for about 8 or 9 months now and have been very pleased!! She provided care for our cat, and due to the distance asked us if she could transition to Tom. She came with him for the first few visits to show him our cats routine. Tom has been absolutely wonderful. He goes twice a day, stays the full half hour, and always texts me to let me know our cat is doing and a progress report. Our cat is very shy and has seemed to open up to Tom very nicely. We can fully trust him and during our vacations, and can enjoy because we know Tom is there. I would be happy to provide a reference for those that want one. Thank you Sondi and Tom! read more

I was extremely pleased with services AuPurr provided. Desiree came by during the end of December to care for my two darlings and she followed my directions (they were extensive -- I do worry alot). I did receive pictures during my absence which brought a huge smile to my face to see my babies and when I came home I could see how well cared for they were. I will be using this services again in the near future. My kitties mean alot to me and I trust them to care for them when I am absent. read more

I have used AuPurr multiple times and trust them completely to take care of my three cats. Sam sent me photos everyday so I had true peace of mind that my fur family was getting the best care! read more

FANTASTIC service! I've never needed to use a cat sitter before and I had trepidations about letting a stranger into my home, but Barbara was wonderful and made it very easy. She came once a day to feed, clean the box, and play with my little Zsa Zsa. She called during and after some visits to give me updates. My kitty was well looked after and my apartment was as tidy as I left it. I will be calling AuPurr again any time I am out of town. Thank you, Barbara! read more

AuPurr Cat Care It is hard to come up with the words to describe the many ways we have been in pressed by AuPurr Cat Care. We have 5 cats that we love like our children. Arthur a Flame Point Siamese's kidney died at the age of 2. We got him a kidney transplant. To keep him alive and from rejecting his new kidney he has to be medicated every 12 hours. We had no one that we could or would trust our love ones with. Family was not an option. Friends were not an option. There was no one we felt like we could trust to properly care for our four legged children. Especially with the medical care of Arthur. We were were trapped with no hope for a vacation ever. Then we decided to give AuPurr Cat Care a try. We met with Sondi and Chris and Arthur loved them right away. They proved professional and likable right away. We went on our 14 day vacation to Europe. Not only did they give our furry kids three most meals a day they also they gave Arthur his Meds every 12 hours. Chris stayed at our house at our request to make sure the house and kids were always safe. Our black cat COCO fell in love with Chris so much he was very upset when we got home and there was no Chris. Chris cleaned all 6 litter boxes daily, check the mail daily, cleaned the house daily Chris took batter care of the house and kids then we did. Soon part of me felt like COCO Chris should of stayed. These are really very good people who take what they do very seriously. We are going to need their help again next month when we will be able finely to get out of town again. I highly recommend them. We are paranoid and untrusting of everyone but we totally trust AuPurr Cat Care with our home and love ones to the fullest. Very honestly and hart felt Tony Petrick read more

AuPurr Cat Care - Arthur, Bally, and Joey - Pet Sitting Near Me - Fairfax, Virginia

We have used AuPurr a number of times now, and have been super happy with their service! One of our cats has a serious medical condition and Sondi has found us sitters who have experience giving medication and do an excellent job at it! We just got back from a long trip, and came home to two really well cared for cats, who were happy to see us but also laid back and relaxed. We are so incredibly thankful to our friend who recommended this service and to Sondi and her sitters! read more

I've used Au Purr four times now. At least once was arranged on very short notice and they were very accommodating. As others have mentioned, before the first service the sitter came by while I was there to meet my cat and get to know me a little bit. I appreciated knowing who was going to be coming by to take care of my cat. I've found working with them to be very convenient and helpful. I've had no problems and enjoy the card that is usually left with notes about how my cat is doing. read more

I have always been very pleased with the sitters for my two cats. I have used AuPurr on many occasions. My cats are very easy, since they hide from everyone but me. But i am totally conformable with Esther and Carol the two people who take care of my kitties. read more

After striking out with several other services, Sondi quickly and capably documented our requirements and had a sitter for us almost immediately....a week before a holiday weekend. Our cat sitter was incredible. She did an amazing job with our two cats and I could not have asked for more. We will definitely be using Au Purr again!! read more

AuPurr offers excellent cat care services. I've been through a few pet care companies and they are by far the best. As a cat owner, one of the best things about them is, they don't have dog clients - they are 100% cat people. Why? Because when a sitter has to take care of both dogs and cats during their day, the dog will always come first due to bathroom needs. In the past, other services missed medication times and altered feedings schedules of my Senior cats b/c of the need to take care of dogs first -- never again. Sondi and her sitters are amazing with my cats... when i come home they're happier than when i left, they're timid around strangers but love love love their cat sitter. They've been flexible when my travel was extended or shortened, they're responsive when i have a question, and they even went to the store to get special food for one of my picky eaters. I've been using AuPurr for over a year now... i have no complaints whatsoever, i trust that my cats are fed, engaged, and happy while i'm away - it's nice having that peace of mind. I highly recommend trying them first before you waste your time with someone else. Thank you Sondi and Samantha! :D read more