The best cat sitting company ever !! They send you videos everyday, they will text you and send photos of your kitties, they are just amazing. They are true cat people who truly care read more

We've used Cat Sitting by Susan LLC several times now to care for our cat Bruce, and we couldn't be happier with the service. Dagmar has been our sitter each time, and she is fantastic -- reliable, thoughtful, and clearly a true cat lover. We always receive detailed updates after each visit, along with plenty of photos and videos that show Bruce being loved and well cared for. It's obvious that Dagmar takes the time to connect with him, and we genuinely feel at ease knowing he's in such good hands. The communication is excellent, and we never have to worry while we're away. Dagmar is consistent, dependable, and goes above and beyond to make sure Bruce is not just looked after, but truly happy and comfortable. We're so grateful to have found a service that treats our cat like family. Highly recommended! read more

Cat Sitting by Susan - Pet Sitting Near Me - Falls Church, Virginia

See all

We had the best experience with Catsitting by Susan. We were so nervous to leave our kitty for the first time, but our catsitter, Yumiko, was wonderful! She came to see our baby girl, Sammy Mae, twice each day and played with her and fed her and changed her litter box. She sent us a great report after each visit, with a detailed description of how Sammy was doing and what they played with. Yumiko was great at taking and sending us photos and videos every day, and playing with Sammy. It gave us a lot of peace of mind to know our baby was being loved and taken care of when we were on travel, and we will definitely work with Catsitting by Susan again for our next trip. read more

I have used Cat Sitting by Susan for almost a year now and they are wonderful. We've had the same great sitter Ranock each time and my two senior kitties love her (and she loves them). I'm so thankful we found them. read more

I can't say enough good things about this business, specifically our kitty sitter Rob. My wife and I had a trip and like most trips we never want to leave these babies behind, and specifically feel terrible when we have to board them. I'll admit, I'm always a bit apprehensive having a stranger come into our home when we're away, especially if we have to leave Buster and Gracie behind, but they were in excellent hands. We were set at ease by daily reports from Rob, photos, videos, and a write up on their feedings, litter cleanings, and what these two were up to while we were away. Susan, you have earned a lifetime client with us for all of our future vacations and business travels. And kudos to Rob who went above and beyond for these two, cleaning up some random messes, keeping them company, and making sure they were well fed and had company. If you're a pet lover, then you know, they are family, and it's nice to know that if you need to leave town for a few days that your fur babies will be in great hands. THANK YOU! 5 Stars. read more

See all

I just wanted to update my review because CbS is just so incredible. We recently went on another trip and got outstanding communication. I think one of our cats actually prefers our catsitter to us. They really, really care about cats! read more

Cat Sitting By Susan has been looking after Maki the Feral Afghan Refugee cat for several years now whenever we're out of town. They've never missed an appointment, and they take good care of Maki. Maki is pretty skittish and antisocial, but her visitors interact well with her - she climbs up on the armchair to be petted and likes to roll on her back to have her chest and belly rubbed. They clean her litter and refresh her water every visit, and send us several photos and a text visit summary each time. We've recommended CSBS to several friends, who are all very happy with their service. read more

Cat Sitting by Susan - Maki the Feral Afghan Refugee Cat - Pet Sitting Near Me - Falls Church, Virginia

See all

Great experience! Jade was very responsible and helpful all week. We have used Cat Sitting by Susan in the past and highly recommend this business. read more

Cat sitting by Susan has officially ruined me for any other person to watch my cats. I don't think I can have anyone else watch them except Annie! To say she's amazing is an understatement. She is so thorough, sweet, and communicative, and from the pictures and videos she sends, my boys love her (the pics speak for themselves). She always leaves my place better than it was left (I.e. cleaning up the food area) and also goes above and beyond to even bring her own toys for my boys to play with! I can't rave enough about Annie. My boys cant be in the care of anyone else. Thank you so much Annie and Susan & Co! read more

Cat Sitting by Susan - Pet Sitting Near Me - Falls Church, Virginia

See all

EDIT: We've been using the catsitting services at Catsitting by Susan for several years now, and I just wanted to update my original review to let everyone know they are still super amazing and you should call on them the next time you need someone to take care of your kitties. Ashley has watched our cats on a few occasions, and even though one cat is grumpy and the other one is a bit skittish, Ashley always manages to win their hearts during every visit. And the reports are very thorough, so you can have peace of mind while you are on travel. -- Updated March 2024 read more

Cat Sitting by Susan - Cute swag, kitty approved. - Pet Sitting Near Me - Falls Church, Virginia

See all

Such a fantastic service. Madison (our cat sitter) was incredible - our cat isn't the most friendly with strangers and Madison was really understanding and great with Kaito. The pictures and videos with written updates were do detailed. We had just moved to the area and had to travel for a friend's wedding for a week and we were so nervous to leave our cat in the new house but Cat Sitting By Susan was so responsive and great. Will definitely use again. Thanks again! read more

Big shout out to Jean who takes care of our kitties and does an A+ job. Our 3 cats have various needs for meds, etc and we literally could not go away without Jean and her excellent care. We can relax knowing she is caring for them so well. This is an excellent and well managed company overall. read more

I can't say enough good things about Cat Sitting by Susan. I recently requested their services for the second time and the care they showed for my cat was fantastic. They didn't just send a sitter for my snuggly, shy cat, they sent Ellie the cat whisperer. Both times I've had sitters from Cat Sitting by Susan, I was gone for nearly 2 weeks. Each time the sitters they sent quickly coaxed my shy cat out from her hiding place and immediately began spoiling her with cuddles. I wanted a sitter so my cat would be at ease with someone to feed her and take care of the practical things, but also scratch her ears, cuddle and play with her. It turned out that the daily reports, photos, and videos sent by the sitters allowed ME to be at ease as well and thoroughly enjoy my vacation. It's clear they cared about my cat and her well-being as much as I do and I've came home both times to a relaxed and happy cat who hardly noticed I was gone--which is as it should be! If you're thinking of contacting Cat Sitting by Susan to find a sitter for your cats, I can't recommend them enough. read more

I cannot understate what incredible service Cat Sitting by Susan provided. We spent 2 weeks out of the country and it was so stress-free knowing how well Anna cared for our cats. We received updates every single day, including pictures and videos. It was so evident from these updates that our cats were doing well - Anna really got to know them and described their personalities and actions so well. We stayed up late every day (six hour time difference) just to receive our email update. They are so professional and thorough - litter boxes perfectly cleaned, food dishes cleaned, in-depth understanding of food/water needs. I was so impressed from our first kick-off call until the last message we received before coming home. If you're hesitating using this service, DON'T! I am normally so anxious when we travel with concerns about our cats. They loved Anna, they were not at all weird or anxious when we got home, and I can't wait for the next trip where we work with Cat Sitting by Susan again. Pictured: Our cats looking at our sitter with so much love and happiness! read more

Cat Sitting by Susan - Photo from our cat sitter Anna of our two cats looking at her so happily! - Pet Sitting Near Me - Falls Church, Virginia

My husband and I can't say enough good things about Cat Sitting by Susan. We have used them for about 2 years and we are never disappointed. Our sitter, Marielle, really cares for our cat and make sure she has, not only the essentials, but also spends time with her and gives her attention so she doesn't get lonely. She also sends us the best updates with some of the most beautiful pictures of my cat. Thank you so much for taking good care of our fur baby! read more

Cat Sitting by Susan - Picture from our cat sitter - Pet Sitting Near Me - Falls Church, Virginia

I am a little late on this update as things have been pretty hectic in our household for the last few months...but my partner and I have utilized Cat Sitting by Susan multiple more times this year with the best experiences. We also had the pleasure of adding Taco into our family this past September and he and Ollie were so well taken care of when my boyfriend and I went away for a wedding in October. I was a little nervous to leave him so soon, but I knew he would be in the best care when we were gone. Thank you again for all you do! read more

Cat Sitting by Susan was the best cat sitting experience I've ever had. I've gotten burned by sitters before, who haven't either arrived on time or haven't taken care of my kittens in a way that was satisficatory. Cat Sitting by Susan was prompt in responding to me, was flexible when I needed to change my dates, and took copious notes (COVID-19 safe via FaceTime). I appreciated that Susan was on the FaceTime as well as Melissa, my sitter. Melissa was responsive, sent me photos, and gave my cats medicine, cuddles, and play time. I would enthusiastically recommend Cat Sitting by Susan and am looking forward to them taking care of Kona and Eleanor again. read more

Cat Sitting by Susan - Pet Sitting Near Me - Falls Church, Virginia

See all

I have been using their cat sitting service for around 4 years now and extremely happy with them. My cat, Lakshmi loves Erin (the sitter, who was first assigned to us, and I have since then requested her each time since Lakshmi has got to know her well). Erin not only is professional and gives me a detailed account of how her visit went along with pictures/videos, but I can also see that she genuinely cares about Lakshmi. We, on the other hand, would be waiting eagerly and delighted to read the detailed account of Erin's visit and feel happy that Lakshmi is doing well. There was one time, we needed to extend our stay and I requested Erin if she could do additional days of sitting and she readily agreed. We trust this company the most to take care of our Lakshmi, and I would highly recommend them. read more

We had been using Cat Sitting by Susan for over four years. We scheduled a cat visit a while ago that was scheduled to occur the end of this week. Unfortunately, due to all the air travel craziness that's been plastered on national news for days, our flight was cancelled and we weren't able to go on vacation. As a result, we no longer needed a cat sitter and reached out to Susan to cancel. She let us know that we can't be credited for a future visit because we were within the 72 hour cancellation window (we gave 48 hours notice). We had been loyal clients for over four years and never asked for special accommodations previously. We also had no control over our travel issues and very much wanted to go on our vacation. Instead of giving us a credit for a future visit, she decided to be unaccommodating and petty. We told her to cancel a future visit because we had decided to use a different service moving forward. Within minutes (no exaggeration), she removed our account from the platform. We will no longer be using Cat Sitting by Susan because of this experience. We'll be using another local service (that already walks our dog) who charges about 33% less and allows for every other day visits. For other clients of Susan, be aware of her cancellation policy, complete lack of flexibility regardless of circumstances, and considerably higher prices. read more

Wow. I could not recommend Cat Sitting by Susan more. I am a 30 year old with a busy social and traveling schedule and was really concerned about cat care when one of my sweet cats got a diagnosis of Diabetes, which requires twice daily insulin shots 12 hours apart. This required a significantly more dedicated cat care schedule than prior, when I'd have friends and family come over to fill up food and water when their schedules allowed. Obviously not possible with Diabetes! Enter: Cat Sitting by Susan. Susan was really helpful in getting my visits scheduled, even with last minute trips and requests for help. She personally texted me to ensure we were all set to go with care instructions and a confirmed visit. I've had amazing sitters as well. Shoutout to Monica and Marielle. WOW. Their care for my babies is so apparent. I was laughing aloud at Monica's detailed log of their visit- she cared for Boots the EXACT way I do when I'm home (sitting on the bathroom floor with her so she eats her food, for example- she can be finnicky!). So funny how instinctual they were. Their care for kitties is so apparent in their reviews and their affection just oozes. Additionally, as mentioned above, Boots has diabetes and it's apparent that the sitters are trained in delivering medication- it was no problem for them and they put me at ease. I have full confidence in leaving my kitties with Susan and her cat sitters. Thanks for such amazing experiences so far! Cannot recommend enough. 10/5 stars! read more

What a relief it was to hire this company to take care of my cats when my husband and I had to make an emergency trip to California. Of all the things I had to stress about on this trip, securing care for my cats wasn't one of them. My sitter, Sabrina, came by twice a day to give them food and love and clean their litter. She texted me several photos and videos, plus an update, with every visit. It's really amazing how she was able to accurately capture their personalities. They were the upmost professional with customer service, respecting my wishes (no shoes in the house for example), and very considerate with COVID-19 precautions. If you want to really relax on vacation and have your cats taken care of by cat lovers, this is your company. read more

Cat Sitting by Susan - I received pictures, videos, and updates of my cats with every visit. I knew how much they ate and their temperament with every visit. - Pet Sitting Near Me - Falls Church, Virginia

See all

My wife and I will never think of looking for a different cat sitting company after having the opportunity to work with Cat Sitting by Susan!!! Initially, we were quite nervous about traveling internationally for our anniversary. Earlier this year, we adopted an orphaned baby kitten in hopes that she would eventually become a friend for our older cat who suffers from depression & separation anxiety when we travel. We've never worked with professionals before and aside from their stellar yelp reviews had no idea what to expect when we came back home. All we knew was that we didn't feel comfortable asking our friends to take on this responsibility because they don't own cats themselves. From the initial registration (incredibly straightforward) to the meet and greet (COVID safe) and daily check ins, Susan, her husband and our sitter blew us away with their professionalism, expertise and genuine care for our animals' well being. One of the main highlights of our vacation was sitting down in the afternoon to look through the various pictures and videos that our sitter sent along with a brief summary of their stay. Thank you so much for eliminating this stressor from our vacation and taking such great care of Binx and Ostara! read more

Cat Sitting by Susan - Pet Sitting Near Me - Falls Church, Virginia

See all

Last week we had our first visit from Petsitting by Susan team and it went perfectly - actually beyond our expectations (which were already high from reviews we had read). Why were we so pleased? - Pre-visit online introduction - with CV19, we did a FaceTime introductory meeting where we met Dan, who would be doing the visits, he met Jet and Jinx our two cats, and we gave Dan a video tour of the house so he was familiarized with the setting and could ask any questions. - Pictures from each visit - Dan sent pics and videos each time he made a visit, which kept us close to cats' activities, and gave us comfort Dan was there. Overall we were exceedingly pleased with the attention to detail Catsitting by Susan provided. Our major question was whether we liked them enough to leave our key with them for future visits. Our answer is YES. read more

Cat Sitting by Susan - Jet is waiting to play with Dan (from Petsitting by Susan) - Pet Sitting Near Me - Falls Church, Virginia

See all

Having recently moved and needing a sitter at the last minute before traveling away, we were fortunate to come across this local option. The daily updates with photos and text messages were reassuring that our cats were well fed, had lively interaction, and the litter box was well maintained. Typically when we are gone for a long weekend, we usually sense they are a little out of sorts but when we came back this time, they seemed pretty acclimated immediately. Appreciated the nice summary letter on our counter upon our return. Very reasonably priced and would definitely consider utilizing their services again in the future. read more

We used the services of Cat Sitting by Susan over Thanksgiving, and I can't say enough great things about the company and staff. This was the first time we used a service - typically we would ask a neighbor to look in on our cat. Because of the holiday, most of our neighbors were also traveling so I opted to hire a service. I will be calling Cat Sitting by Susan back for our next travels. Our cat is usually very shy and doesn't come around for new people, but she immediately took to her sitter, Miracle. I loved receiving photos and videos at each visit and felt so comforted to know our cat had some company while we were away. It made our vacation much more relaxing! read more

We cannot board our kitties due to their anxiety. We were thrilled to find Cat Sitting by Susan. Gracie is amazing and we were so glad to have her come and spoil our kitties during two of our trips. She sends awesome updates, is meticulous and trustworthy and it is clear from the photos our cats love her. Thank you! read more

Would give more than 5 stars, if possible! Cat Sitting by Susan was recommended to me from a fellow military spouse. I looked up their website & I really appreciated that they have their prices listed on the internet. Plus they have pictures & cute bios of all the sitters (along with their background check!). This made me feel really comfortable using their service. I used Cat Sitting by Susan over Labor Day weekend. Prior to my departure Susan made sure they knew all about the cats & asked all the right questions to make sure they were prepared to care for the cats. Erin was the sitter & I feel as though she took such great care of our cats! I got the sweetest pictures and videos of them while I was away. Also, she followed the directions perfectly. I was just very impressed with Erin & the Cat Sitting service as a whole. Thanks for caring for Moose & JoJo - we definitely plan to use this service again in the future! read more

Cat Sitting by Susan - Moose says "Thanks for taking such great care of us!" - Pet Sitting Near Me - Falls Church, Virginia

See all

Katt kept me "in touch" with my kitties while I was traveling so I knew they were safe and well fed. They also try to confirm that I have returned in case they need to extend the care, which is reassuring with uncertain travel schedules these days. read more

Susan and her loving cat sitter did a wonderful job taking care of our (16-year -old cat) friend for four days. They requested detailed instructions in advance, sent my wife and me daily reports and videos, and kept our friend happy -- as far as our cat could tell us -- while we were away. read more

I hired Cat Sitting by Susan to watch over 4 cats (my 3 and a visitor) for a week during early March 2023. Since the 17-year old house guest cat required medicine twice day, I could not rely on a neighborhood kid. I needed reliability and experience. Their pre-sign up questions were thorough. They did not come to my house physically in advance; however, we walked around with video. It all worked out great. Olivia's text and email updates were very detailed and would put any owner at ease. My mother was very impressed too. I think my litter boxes have never been this clean! (a new aspiration). This was more than I usually pay, but very worth it for the service I required. (Also, if you drop off your key to them in person, have a meal or a beverage at the beer / wine store!) read more

Five stars for Cat Sitting by Susan and shout outs to Rachel and Becka who have taken care of our two cats Zina and Lulu. Like other pet owners I'm sure, we were reluctant to travel a few days away without them after they had gotten used to having us around more for a year and a half. Susan is responsive and organized and I felt good even before leaving the first time. Both Rachel and Becka did a fantastic job keeping in touch with us and giving our kitties what they needed. Our kitties didn't even snub us on our return, which I was (kinda) prepared d'or. :) Highly recommend. read more

Cat Sitting by Susan - Zina and Lulu .. photo credit: Rachel. - Pet Sitting Near Me - Falls Church, Virginia

We had a wonderful experience with using Cat Sitting by Susan. Karen came out each day to pay a visit to our cat. Her detailed note of interaction with our cat and service provided each time warmly received. We looking forward to using them again in the near future! Thank you! read more

My assigned sitter took fantastic care of my cat. I received thorough updates with pictures and videos every time she stopped by. You could tell she really enjoyed taking care of my guy and genuinely loves cats. Can't recommend this service enough. read more

Melissa (my cat sitter) was an absolute dream! I'm pretty sure my kitty now likes her better than me, and I'm more than okay with it. I've never had a cat that required a sitter, but my girl has dog-like tendencies and needs a lot of human interaction. Thanks to Melissa, my kitty was perfectly adjusted, and there were no angry surprises when we got back. Bonus: they send you an update every time they see your cat, which includes pics and a text message. Susan has built a very unique company, which is why you're seeing all the 5-star ratings. They're not the cheapest company, but they're clearly the best. read more

I'm so glad I found out about Cat Sitting by Susan! I highly recommend them! I'll never use anyone else to care for our cat. I love the updates we get for each visit, and I like that Susan tries to send the same person for each visit. I never worry about our cat when we're away. read more

Awesome pet sitter. They send you photos and videos everyday. Best I've ever had. Will be using them in the future.

I just moved here and we had nobody to watch our cat for vacation. This service was a God send. Meeting the cat sitter and real time updates by text with videos made me feel so much better about trusting my fur ball to new people. Now if we make friends here I will still use this service. I won't have to put anybody out and my cat received fantastic care! read more

I could not be happier with the service Cat Sitting by Susan provided!! My husband and I were nervous leaving our diabetic kitty with a new sitter for the first time. Our sitter sent thorough updates everyday along with pictures and videos. They were always punctual and let us know how our kitty's insulin went. I highly recommend Cat Sitting by Susan and will absolutely be using them again !! read more

Dan took great care of our Bengal while we were away for a few days! Susan was thorough with her questions to get to know her, her likes, dislikes and her daily routine during our first virtual meetings & greet. Susan was attentive to our questions and we received texts every am and pm from Dan letting us know how she was doing and attached pictures. He went above and beyond by sweeping up litter and cleaning all surfaces that he touched after his visits. Susan mentioned that she tries to keep the same sitter for the whole sitter/customer relationship to ensure the relationship is well built and they are comfortable. This means a lot to us! If you are looking for more than "just a sitter," Susan and her team will go above and beyond for your little ones!! read more

After reading the reviews for Cat Sitting by Susan, I reached out to inquire about care for my two cats. Everything about the process was easy and Susan arranged a FaceTime meet and greet with her and my assigned sitter Leah. Traveling during this pandemic is stressful but for the first time in a long time I didn't have to stress about leaving my fur babies. Each day I received timely updates with photos and videos. I will definitely be a repeat customer- I am so glad to have found this wonderful company! read more

Cat Sitting by Susan - Photo from one of the visits :) - Pet Sitting Near Me - Falls Church, Virginia