My fiance and I recently moved to Colorado and this place was right across the street from us, so gave them a try. We have had the most positive experience with Aurora Family Dentistry Dental. Everyone is incredibly friendly and professional, they are honest, and they do amazing work. We highly recommend! read more

I had a mixed experience with Aurora Family Dentistry. The dentists, hygienists, and clinical staff were professional, thorough, and took good care of me. My issue is entirely with the front office and billing process. At my first appointment, the office couldn't verify my dental insurance because they were using the wrong insurance portal. I ended up spending a significant portion of my appointment on the phone with United Concordia, walking the office staff through how to verify my coverage. Because of the delay, they only had time to complete the exam, and I had to schedule a second appointment for my cleaning. Later, I received another call saying my referral only covered a limited exam, but they had scheduled and performed a comprehensive exam instead. I provided my referral before the appointment and again when I checked in. If the referral didn't authorize the services they planned to perform, that should have been identified before my appointment, not after the services were completed. Now I'm being told I may be responsible for charges if the referral isn't updated, even though this was something the office could have addressed beforehand. To make matters more frustrating, I contacted United Concordia and learned they hadn't even submitted the claim yet, despite telling me there could be issues with coverage. When I asked to speak with an office manager to resolve my concerns, I was told they don't have one. The clinical care was excellent, which is why I'm not giving one star. However, the front office's handling of insurance, referrals, and billing created unnecessary stress and multiple extra phone calls. I hope they improve their administrative processes because the providers themselves deserve a much better support team. read more

At my first visit here I was told I needed a two-part gingivitis treatment and 4 cavities filled, despite my X-rays being normal. I was skeptical of this idea after doing some research online, so I sought out a second opinion and was told I needed zero fillings by the second dentist. Aurora family dentistry has a very nice atmosphere and even ask about your "values" and fears before getting started--I feel strongly this all just to butter you up to talk you into over-treatment. I will not be returning. read more

I saw that this dentist had great reviews, and I was excited to find a reputable dentist in my new town. I saw him for a cleaning, to keep up with my every 6 months schedule. He told me I had 5 cavities that needed to be filled. I was suspicious, but they seemed nice!! I haven't had a cavity in 6+ years, and I go to the dentist every 6 months. I decided to get a second opinion from my previous dentist when I was visiting family in my hometown. The dentist in the hometown did an exam, took x-rays, and told me I have NO cavities. ZERO cavities. If you enjoy having a lot of work done on your teeth, then sure, go here!! I would not trust them. read more

Dr. Bailey is so efficient and nice. He made my kiddo completely comfortable with getting fillings. All his assistants are so sweet and the front desk was absolutely fantastic. They are on time and great at their jobs. I'm so glad we switched to them! read more

Dr. Kyle Ricks saved my life. By far THE dentist of 2023 if not all time. I came in with extreme pain, life waning in the balance, and while everyone who came before him heard my pleas, my cries of desperation FINALLY Ricks heard as well but unlike the others, he answered. He came with a staff he had personally either trained or special ordered because they moved like nothing I had ever seen before TOGETHER they have honed themselves into into a machine of accurate and effective moving parts that you would be wise to entrust the life of your loved ones along with your own to. #purchasethesonicaretoothbrushfromthem (I lost mine but I am telling you its worth it) read more

Aurora Family Dentistry, wow! I was welcomed the moment I walked in the door and was treated like family! The staff here are wonderful! Rebecca and Gabby are very nice. Another staff member who took my ex rays was very kind and ensure that I and my little one felt comfortable and welcomed as well. Susie, I believe was the dental hygienist, has the sweetest spirit, and makes you feel like you are meeting with a friend you missed and haven't seen in a few years!! I received a tour and my 3 year old who had to accompany that day was also well cared for and made friends with the staff as well. (Huge plus) Dr. Bailey was very nice and very thorough. He ensured my treatment plan would help me achieve my "dental goals" of healthy, strong, and straitened teeth. I would highly recommend Aurora Family Dentistry! You will not be disappointed! read more

I feel that the Dental Hygienist (the lady who cleans your teeth) is extremely important. Today was my third visit with Michelle and that gal is committed. Committed to doing the best job possible with my teeth, and committed to encouraging me to do a better job. I need and request a through job, and consistently that is what she delivers. I love the fact that the facility and my Dentest Dr. Landon embraces new technology and stays educated in the science of Dentistry. read more

I hate going to the dentist but aurora family dentistry makes it as painless as possible. The hygienists are really nice and friendly!

Without question, Kyle Ricks, DDS, is one of the most incredible professionals in the healthcare arena. He and his staff not only provide expert dental care, but they are the nicest people we have worked with in any medical/dental setting. My wife has Dementia and he and Michelle take such wonderful care of her, being especially sensitive in dealing with her tendency to panic about anything she does not understand. They allow me to be right with her during every visit. I first discovered Dr. Ricks when, after a meeting on the Anschutz Campus, a graduate student asked for a minute. She said that she had noticed a lump on my tongue and recommended I screen it for cancer. My own Dentist at the time did not have that capability, so she recommended Dr. Ricks. I was hooked. The practice also offers an "annual membership" that provides two free cleanings along with discounted service for an annual fee. Gabby and the entire front desk crew are terrific. Highly recommended! read more

Aurora Family Dentistry is by far the best practice I have ever been to. Their entire staff is very welcoming and friendly. Hygeinest Michelle gave me the best cleaning I've ever had and was so gentle with my 2 year old who hates getting her teeth brushed. By the time we were done my 2 year was crying not to leave! Michelle creates a very comforting atmosphere with her humor and understanding. Dr. Baily was so gentle and thorough I didn't even feel like I was at the dentist! I would highly reccomend going to see the incredible team at Aurora Family Dentistry, I will never go anywhere else! read more

Recently moved to Colorado and had a dental semi emergency. I chose this practice because it was walking distance from my apartment. They were awesome. They worked me in immediately and explained the costs upfront. Dr Ricks and his entire team were excellent. While I hate dental work, they made it somewhat enjoyable. They even worked late to make sure everything was done correctly. Highly recommend this practice! read more

I really am happy I found these guys. Everyone is very courteous and helpful. I needed to get in before my insurance changed and when I called the schedule was full. They put me on the waiting list and I got a couple calls the same day with openings and was able to get in. I had THE BEST and MOST COMFORTABLE cleaning I've EVER had by Suzie, that alone makes me not want to go anywhere else ever again. Priscilla at the front desk made sure all my paperwork/insurance/etc were in line and even did a small favor for me that she really didn't need to do--above and beyond! And of course, Dr. Ricks is extremely kind and thorough. He also was great about educating me on some things I hadn't considered to avoid future cavities. Thanks guys! read more

I couldn't have asked for a better experience at the Dentist Office. I am one of those people who has a large fear of the dentist office and Dr. B and his staff made my experience so great. When you first walk in they greet you with water, coffee or tea and then give you a tour of the clinic so you know where you're at and can become familiar. The hygienist was literally the sweetest lady I have ever met and Dr. B was so calm and very friendly. They are not rushed in their work and I could tell they genuinely cared about my teeth. I probably will never go to another dentist because they made me feel so safe and welcomed. I HIGHLY recommend! read more

I had very bad experience with a dentist and had not had anything done to my teeth for over 20 years. When I finally needed to see a dentist I did research and found the Aurora Family Dentistry sounded caring. So I decided to take the leap, and I am thankful. Dr. Landon Blatter and office personal were very attentive. But I was very nervous. Dr. Blatter sat down with me and explained everything that needed to be down and how best to take care of my insecurity. I left feel confident that I had made the right choice. I have not regretted it since then. read more

Highly recommend. I don't like going to the dentist. It is the one place i am sure to hear something negative about my body. I like to take of my teeth but i still don't like the dentist. I am also a victim of 3 unnecessary root canals. A filling was done on a healthy tooth because the dentist read the Xrays flipped. He said 'oops' and fixed the correct tooth on the other side of my mouth. HOWEVER today... I had the best appointment of my life! Seriously!! Everyone is genuinely kind and friendly. I was given a little tour and I was asked if i wanted detailed info on my dental health or bottom line up front. Initially i said the latter because I had already made up my mind i was going to not believe anything and blow it off. Being honest! As the appt went on i decided i would asked for the detailed info. I was given the opportunity to see pictures NOT the encrypted white and black Xrays. It was also explained what they seen to make the determination on some recommendations. Bottom line i need some work done but i could see what they see and it was explained why. I look forward to my next appointment oddly!! If you are need of a family dentist office seriously recommend you give this office a try! You will not regret it. read more

Unfortunately, Dr. Ricks and all of the hygienists are spectacular but are very poorly served by the office staff. They continually fail to return calls, make false promises and are generally rude. Despite being a patient for years, I've found exceptional service elsewhere and will never return. Even the talent of the clinical staff and proximity to Anschutz Campus cannot save this practice from the awful reputation among patients and professionals. read more

I have recently become a patient of Dr. Ricks. I cannot say enough about the office staff and the care I have received (cleaning, x rays, 2 crowns, replacement of 2 fillings). Dr. Ricks and his staff are very conscientious, make sure that you are comfortable and aware of the procedures, and professional. I would rate my dental experience as one of the best I have had anywhere and any time. read more

Dr. Blatter and staff at Aurora Family Dentistry are AMAZING! Just had a root canal done and never felt more relaxed and cared for at a dentist! If you are looking for a dentist, look no more!!!! read more

I've been seeing Dr. Blatter for close to 5 years now. He's very attentive, listens well and is truly interested in me as the patient. He covers all treatment options and the cost of each, which is nice to know up front so I can plan ahead for it. The staff is always super friendly to me and make a concerted effort to speak to patients by name. The office is always clean. The dental chairs and equipment appear to be new and are clean and comfortable. I am happy to recommend this dentist office to anyone seeking a new dentist. I mainly see Dr. Blatter, but I have seen Dr. Ricks and he's great too. read more

From the receptionist, to the beautiful office, to the scheduling availability, to the technicians and the Doctor...everything was GREAT! I was petrified of the dentist and the experience based on my past, BUT, not anymore. I greatly appreciate how welcome I felt and that no one made me feel embarrassed about the shape of my teeth. I look forward to building a better smile with them! read more

This practice is the best! They are friendly, professional, and caring. I am very afraid of dental work - including just a cleaning. This staff took my fears seriously and made me feel comfortable. They kept me informed of what they were doing and what needed to be done. I can't believe I am saying this, but - what a great experience!! read more