The Urgent Care at Aurora Health Center is fantastic. My blood pressure was spiking on a Sunday night, and I felt terrible. The Urgent Care on Edgerton was open until 8:00 PM, and we rushed over. The facility was clean and professional. My wait was negligible. A nurse took my vitals and politely asked me to wait for a physician. Dr. Chaudhry spoke to me with understanding and expertise. His bed side manner was reassuring. The EKG was normal and multiple blood pressure readings were taken. Fortunately, my Systolic pressure dropped from 190/101 to 160/82. Dr. Chaudhry continued to monitor my progress and finally sent me home. I felt 100% better. This is the only Urgent Care to use if you live south of Shorewood. read more

The staff working here seems okay, though I don't like how they assume an informal first name relationship. Please, let this old man have a modicum of dignity, even if, or especially if, I'm coming in here for something uncomfortable. The biggest problem is Aurora's pecuniary greed. You'll be treated fine if you've got the right insurance, but they want to make very sure you do have insurance. Then after your visit, If your insurance doesn't cough up their share with adequate alacrity, or if you wait a couple of weeks to pay your share, you'll be sold to a collection agency faster than falcon diving on prey. read more

Aurora Health Center - Internal Medicine Near Me - Greenfield, Wisconsin

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This building is home to approx. 17 offices. Urgent care, pharmacy, Lab, variety of doctors. I've always found the staff well organized and knowledgeable. The place is clean. You have access to wheelchairs, there is one dinky elevator in the middle ( offices) but if you are having any mobility issues and have an appnt and than go to pharmacy for example you may want to grab a chair. I've gotten there a little late and even security helped me get in the building and providing me a wheelchair to get me to Urgent care to see if they could draw labs since I missed the lab appnt and they were closed. Very accommodating and got what I needed. It's a very nice little clinic with no fuss yet very professional. Some specialties ,, ex. Cardiologist may come there only on Tuesday but will accommodate you at their main office. Check in out,, I'm very pleased. read more

Aurora Health Center - The building and the parking lot - Internal Medicine Near Me - Greenfield, Wisconsin

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HORRIBLE SERVICE FROM THESE THREE GIRLS AT THE FRONT DESK. People didn't have appointments that walked in after me and they took them first and I'm in pain. So much pain I had to call 911 because they kept skipping me. WILL NOT RECOMMEND. Seemed to be racist read more

My son needed a dermatologist to have a cumbersome mole removed from his scalp. Our regular family practice doc referred us to Dr. Maley. The facility is sleek and modern. The nurse was lovely and completely wonderful with my son. Dr. Maley assessed the his mole and came to the conclusion it could be easily removed and immediately prepped him to have it removed. This surprised me a little as I thought for sure they'd schedule the removal for a later date (after assessing it). But, no! He got it done right away. This was awesome as the kiddo didn't really have much time to get nervous or anything! Everything from scheduling to the appointment was smooth and efficient. Can't really ask for more than that! Get to it! read more

Aurora Health Center - Lobby - Internal Medicine Near Me - Greenfield, Wisconsin

If you need urgent care services, this location is a really good one. I like that you can see wait times (more or less) in real time, and prebook a space online. We stopped on a Sunday AM and the Mister was in and out, with a prescription filled, in about 15 minutes! That's pretty great! If you need a primary care doc, they have a large clinic for that along with lab and done imaging. read more

Aurora Health Center - Exposed wood - naughty naughty - Internal Medicine Near Me - Greenfield, Wisconsin

If I could give it no stars, I would. I had a laceration and likely needed stitches. So I looked up places near me to go. This location came up. It was labeled an urgent care by signage, on the internet and in my insurance app for a provider. Imagine my surprise when I got the Explanation of Benefits from my insurance and it was for way more than an urgent care visit. They called Aurora to see what was going on. Aurora said that I signed something agreeing to be billed as an office visit instead of Urgent Care. I denied that allegation. They later confirmed I never signed anything. However, it took months of phone calls and finally a formal appeal before it finally switched to an Urgent Care copay charge. Aurora was fairly dismissive to downright rude with calls. Took multiple requests from my insurance for records to provide them if they ever did. This whole experience left me with more than one scar. I will never be returning to Aurora for care again. read more

Walked in last night to Urgent Care was told this is a great one to visit. Smooth check in progress at the machine and then I got called and waited less than 20 min to see someone. I was in and out in under 1hr, my first visit to urgent care that i'm not waiting for 30 min or longer. The staff was very friendly and welcoming I would be going back to this location if i need urgent care again read more

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Was in a car accident and the people here have gone out of their way to coordinate my care; from the hospital visit to aftercare, this group have been great to work with and sensitive to my needs. The X-ray Department allows walk-ins so I able to get in right away and have many many x-rays done right away. The ladies in Radiology were very helpful! There is an Urgent care in the building as well that is open till 9 PM read more

Fast, friendly, and accurate care. I had the unfortunate pleasure of needing a walk-in clinic recently (I tumbled down some steps a few days back and my ankle was still protesting 72+ hours later). So I went online to find a walk-in clinic near my home. I was surprised to find that Aurora had online check-in, so I could make an appointment for the walk-in clinic and wait at home rather than waiting at the clinic. Think of it like call-ahead seating at a restaurant. The process was very quick on site, and the staff at check-in was friendly and helpful. The nurses and PA that I met with helped get me back on my feet in about 90 minutes. If you find yourself, like me, in need of non-emergency but urgent care, consider this Aurora walk-in clinic. (But here's hoping you never need it.) read more

I needed to be seen promptly for my 16-month daughter primarily for a script refill for acid reflux. I had to change my appointment last minute due to travel obligations. I originally was to be seen by Dr. McCoy by my request for her online rave reviews regarding children. Instead, I was seen by Dr. Nazih Botros (who coincidentally also has rave reviews - live and learn). I did not get a "Family Medicine Practice" feeling when I walked through the doors. I want to say the median age in the waiting room was about 65+. I asked the front staff about a child-friendly area and aside from a small table, there wasn't anything I could entertain my daughter with. I definitely shouldn't have confused "Family Medicine" and "Pediatrics" - completely two different things. I was seen relatively quickly and the nurse was very sociable and interactive with my child. She honestly was a pleasure to work with. I did not have the same warm fuzzy for Dr. Botros. He entered the room and snapped his fingers inches away from my daughters face (who he initially confused for a boy?). He had very little patience for a relatively (she is 16-months, so there needs to be a bit of leeway) easy-going and well-mannered little girl. I'll preface that I'm re-learning the whole USA medical system. The conversation went something like this... Me: "I need to get a script for my daughter for acid reflux. She has already been diagnosed in Australia, she's on meds, I'm starting to wean her, but am close to running out." Dr: "Can you explain to me what was occurring before she was diagnosed?" Me: "Yes, of course. After breastfeeding, she would..." *he cuts me off* Dr: "Are you still breastfeeding?" Me: "Yes." (as I look inquisitively and begin to brace myself) Dr: "How old is she? (He fumbles through his notes) You need to stop." Me: "What?!" Dr: "Yes, you should stop. Breastfeeding beyond a year can lead to oral fixation and thumb sucking." Me: "According to WHO (that's WORLD HEALTH ORGANIZATION folks), a mother should breastfeed her child along with complementary foods until 2-years of age AT LEAST! Are you going against what WHO recommends?" Dr: "Research shows it leads to oral fixation." Research. Hmmm. That's vague. Here's some research Dr. Bostros... I was never breastfed and I sucked my thumb until I was 5. However, I get that the sample size is too small to start touting an opinion on the matter. Maybe we stick with the facts from huge leading organizations, say we? I somehow manage to get through this visit and get the script. I walk out the room seething mad and I stop off at the nurse's station and let her know that Dr. Botros does not support breastfeeding, does not align himself with WHO guidelines, and offered an opinion on a matter that I did not ask for (see above). She basically said, "Well that's his opinion and you don't have to listen." While that is of course correct, that's not the point. Some people take what doctors say as "fact". Research, know your rights and your local Le Leche league is your friend! I really have struggled with writing this review; however, if I can stop another mother from potentially being exposed to misleading information, then so be it. I don't know how the rest of the practice is but clearly, they need to ensure all doctors comply/recommend WHO's guidelines and AAP (American Pediatric Association) which state, "Babies should continue to breastfeed for a year and for as long as is mutually desired by the mother and baby." I have since gone to the Oklahoma Pediatrics in Greenfield and have had much more positive experiences. We see Dr. Jean Hoopfer and I highly recommend her. She has been very positive towards breastfeeding and enjoys my child (win!). read more

I have used this urgent care a few times before. They were exceptionally wonderful today. The provider recognized that I have underlying conditions that complicate things when I get sick. I was seen and started on treatment immediately. read more

Highly recommend this urgent care. It is very clean, staff is wonderful and doctor made sure we didn't leave with any unanswered questions. We came in with a small toddler with double ear infection, staff was extremely patient and understanding the whole time. Also a plus that you can reserve a wait time online as well! Thank you for this great experience! read more

Do not go here. I sat in the lobby for 2 hours and ended up deciding to leave. I told the receptionist and she said I had to sign a form of refusal. The nurses would not let me leave and decided to take me back right away: After waiting 2 hours the nurse said the receptionist didn't communicate properly and that I should've been moved up as a priority since I had a concussion. Yet they had me wait multiple hours. The nurse told me to come back at 7pm which I did and now my wait time is another 1.5 hours. I watched multiple people walk out due to waiting so long. read more

My daughter fell off the monkey bars at school. She was in a lot of pain. They x-rayed her, examined her and had us on our way in less than an hour. This is the best Urgent Care clinic available. They were compassionate and true professionals. I will continue to go there as needed. read more

The whole staff here is great. From the nurses to Dr. Kolanowski in Urgent Care, they're prompt, professional, extremely kind, and informative. I could not recommend it more. read more