The doctors and nurses are truly the best in meeting my medical needs. The overall quality of care…read moreand personal attention are outstanding! All you have to do is to follow their advice!

Sent a message to my primary about a proposed course of action. Got a reply from an "MA," whatever…read morethat is. It read, "Let us know how that works out for you." I've given a copy to my next of kin. The complete lack of compassion is astounding.

I underwent surgery at St Lukes in December of 2023. My surgeon was Dr. Peter Leonovicz. Prior to…read moremy surgery, I was a nervous wreck, forcing my internist to put me on anti-anxiety medication. The staff at St Lukes took such great care of me the anti-anxiety meds were unnecessary. Ensconced in Room C3102A, the aides, Michele and Alexis, and the nurses Shanon, Michelle, Margaret, etc, were empathetic, caring, and knowledgable, able to listen and comprehend what I needed. I'm difficult! The last time I spent an overnight in a hospital was in 1959! I am used to VIP treatment, and I am often a dilettante. However, my arrogance was diffused by the sincerity of my caregivers at St. Lukes Hospital. I'm home recuperating, but I will never forget the kindness and care shown to me by the overworked and underappreciated staff. You are all amazing.

First, I must acknowledge that this review comes in the midst of several months of very active…read moreengagement with medical procedures: MRI, ultrasounds, X-rays, EKG, blood tests, PT, and 5 physicians. One can become fairly attuned to what's working and what's not with that level of involvement. Second, my experiences, while not unique to Aurora, reflect on the efficiency models used throughout US medical systems. Each week I get several automated requests to check in to the same appointments. While this requires no more than five minutes of my time, it is very redundant, particularly when I am often asked for the same information when I get to an appointment. The result may be greater accuracy in billing, but I seriously doubt it improves care Further, twice I've been given a pile of papers to complete while waiting, only to have them ignored by the provider. Finally, the only apparent people with which issues can be addressed are nurses and MAs who are similarly frustrated by these issues. In the end, it's not about health or care, and the system is not about people.

I strongly advise you skip this location rather than be billed obscene amounts. I had a sleep…read morestudy performed years ago, which was fine... But when I recently booked a simple consult appt for a check-in on my sleeping treatments, they billed me $995 dollars for a 20 minute conversatin The appt was ok, but it wasn't even with an MD! (Rather it was an NP...) Are you kidding? The best lawyers in the world don't get $1000 for 20 minutes of work... I've called MANY times to discuss the matter and been completely blown off. Stay away unless you like wasting your medical dollars. (This review is for the Mequon clinic, but probably applies to all locations...)

Do not go here unless you have money to burn. They purposely upbill your office visits as hospital…read morenon emergency. I had a 15 min appointment with Dr Patel at St Luke's and with insurance I was billed for almost $600 out of pocket. Literally asked me a few basic questions any nurse could have easily done. After that huge shock I asked for a quote on the home sleep study. With insurance my portion was over $800. Then you have to do an overnight stay (can't imagine how many thousands that costs) and buy your cpap machine. Plan to throw away $5grand easily. There are home sleep studies you can find online for like $200. Or go through Reggie White Foundation if you can't get the help you need. This stuff can be deadly for people. Don't let Aurora scam you. I made a huge mistake thinking my office visit would be billed as an office building. Aparently I'm the fool who fell for that.

Not sure what the others are talking about. The providers are amazing , wait times have really…read moreimproved. I highly recommend this urgent care to friends/family. Brent the PA is amazing.

2hr have laps and still haven't gotten my son looked at . soo slow over half hr and still waiting…read moreto get x rays done .

Excellent care. Great doctors and staff. I was there last July. Icu, had a heart block, they put…read morein a pace maker. In Sept. I had a new valve put in. It is hectic, but it is a busy hospital.

Thanks to genetic testing, I learned I have a mutated gene that puts me at risk for pancreatic…read morecancer. This week I had my biannual MRI of my pancreas. I scheduled my MRI for early in the morning, 6:30am. I arrived at 6am right when they opened, 30 minutes early as requested. I was taken care of right away. I did have to chuckle at the clothing you are given to wear as no one asked my size. I believe it is meant to be one size fits all. The underwear and pants were snug while the gowns were loose. David and team did a great job letting me know what to expect and guiding me through the 45 minute experience. I enjoyed getting g to listen to my music of choice. I almost dozed off during the first twenty minutes! The lady 25 minutes were more interactive as I had to hold my breath repeatedly. I do wish I would have had them place a blanket on my calves/ankles as they got a bit cold but I had declined thinking I would be fine as I am often warm. I'll be going back in two years and will plan to schedule at St. Luke's again.