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    Aurora Manor Special Care Centre

    2.8 (8 reviews)
    Open Open 24 hours

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    1 year ago

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    Saber H.

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    11 months ago

    My husband was in this facility. Horrible place. Ignorant nurse's aides. Filthy rooms and total neglect to the patients.

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    Independence Village of Aurora

    Independence Village of Aurora

    3.0(2 reviews)
    1.0 mi

    Great place to get bedsores!…read more My father and mother were raked over the coals during COVID by this place - charging him 13,000 a month for care. Robbery. My father required a hoyer lift, and could not go to the bathroom on his own. Unfortunately they left him alone, so long for so often that he developed bedsores from being unable to move, unable to be changed on time. They almost dropped him in the hoyer lift more than once, when my mother, who was staying with him, warned them that if they didn't take more care - she would record them almost dropping him so it was on video. This was just before the right to have a camera in facilities - the manager said that if she tried to record them for them to put him down and deny care. I should have gotten a lawyer, instead I got him out of there. Damage was done, both to the pocket book and bedsores. DO NOT TRUST THEM. Update for Tyler's Response: Thank you for reaching out to me. Unfortunately, I hadn't thought about Yelp and google for leaving a review till now, as my facebook memories of conversations with my father and mother came up again and the strife we had at your establishment. The bedsores he had the rest of his life - because as the skin thins from them the skin is never the same - that he accrued under your care remained till the end of his days. The video that Mom sent me at the time, where the aids put him down when she pulled out her phone to record, ignoring his pleas for care, still is haunting. If you have your ship in order now, that's fine. Good for you, but however, I wouldn't trust your company, recommend your company for anything. When we moved out, we saved almost 6,000 a month from what you charged us a month during the pandemic, where you kept upping the care costs to over 13,000 a month. We moved to somewhere with better care, that was 7,600 a month for his care and for mom to stay with him. I never had my parents calling me, pleading with me before you, nor after you. We suspected this was all reprisal at the time because people thought they had called the Omsbudsman and complained. However, THEY had not, but they sure had thought about it - but were concerned things would get worse. In hindsight, I wish we could have called them immediately when they started to have problems. That is what I would recommend to anyone with issues with your facility, call the Ombudsmanif you have any problems. For anyone curious about them you are in: Ombudsman Region: Region 10B, which covers Portage, Stark, Summit, and Wayne counties. Phone: 800-421-7277 or 330-899-5250 It's fine to get your ship in order now - and I truly hope you have, but people have long memories. When you cheat people and hurt people - they remember. Dad has since passed, and Mom is not in an assisted living. I'm sorry you don't like the review, but it's here, and I stand behind it.

    We moved my mom to Assisted Living. The staff is very attentive & proactive about bringing…read moreresidents to activities. The food is wonderful & every meal has multiple choices.

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    Independence Village of Aurora
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    Aurora Manor Special Care Centre - skillednursing - Updated June 2026

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