The experience Five Star Logix provided was exceptional! Between the pick-up and delivery - Five…read moreStar Logix was always communicating with us on timing and actually delivered the car sooner than expected (which was PERFECT). I would definitely use Five Star Logix AGAIN.... Fantastic organization! Thank you for providing an awesome experience.

We hired Five Star Logix on 08/12/2024 to transport a mobile home trailer from Iraan, TX, to Chapel…read moreHill, NC. The initial quote was $4,951, but we requested a winch for safe loading/unloading, increasing the cost by $650 to $5,601. Communication issues began immediately. Five Star Logix set a delivery date for Tuesday, August 27, but on Monday, August 26, they notified us--just 30 minutes in advance--that the trailer was about to arrive, and without the requested winch. This caused a last-minute scramble, as our unloading arrangements weren't scheduled until the next day. We managed to secure a truck with a hitch, but unloading without a winch was risky, frustrating, and resulted in the trailer bottoming out. Afterward, we contacted Five Star Logix about the issues. They admitted fault but initially offered only a $100 refund. After a lengthy email exchange, they increased the offer to $300, claiming the remaining $350 was a non-refundable deposit to Shiply, the third-party service we used to book the job. We accepted the initial $300 refund, and began correspondence with Shiply. However, Shiply clarified that they are a neutral service and were not responsible for refunds, that we would need to work it out with the transportation provider. They gave us the breakdown of fees to Shiply, however, which indicated 14.3% of the total amount went to them. Based on our calculations, roughly $556.93 of the $650 winch fee went to Five Star Logix. We requested a compromise refund of $256.93 on November 10th (less the $300 already refunded) and they promised to look into it further. It's now December 21 and we have not heard back. Five Star Logix failed to deliver services, miscommunicated repeatedly, lied to both us and the delivery driver, and dragged us through a frustrating 39-message exchange. Despite admitting fault, they refused to fully refund the $650 we paid for a winch they never provided. This experience has left us feeling frustrated, tired, and ripped off.

Excellent experience with Austin Auto Shipping this week!…read more I needed to ship my car from Austin to Detroit and George was able to get me a quote and ETA for delivery very quickly. Payment was easy and their customer service team is so fast to respond to emails. The pickup was right in the middle of their estimated 3-day window. The driver will meet you in a large parking lot for pickup (ie Home Depot, Walmart, etc). They were nice enough to come to a big lot in the Domain right by my house! Took all of 5 minutes to hand off the car. Best of all, my car was delivered SUPER fast. It arrived to Detroit two days after the pickup, way ahead of the 5-7 day ETA. The driver met my family at a grocery store lot close to home and the handoff was quick and easy. Very pleased with my experience and would recommend to anyone shipping their car out of Austin!

I called one other company that also had great reviews. It was going to cost me a little more. I…read morefound USA transporters spoke to Tom very nice kept in touch with me sent me a text right away. I called on a Tuesday evening they are located in Austin and he informed me that they could go the following day Wednesday through Friday. On Wednesday got notification from the driver that he was there to pick up my vehicle. My vehicle arrived very quickly on Friday. I was expecting it more like Saturday I am very happy with this company and the driver. I had no issues. I would recommend this company located in Austin I'm in California temporary so I had my car come from Austin Texas to Orange County California the service was prompt and everyone was very communicative even when I had questions via e mail the response was very quick. Thank you and I would definitely use you in the future if I need to transport vehicles and recommend to family or friends and anyone who's reading this review. If I decide not ti drive back home I know whom I am calling.

HOLY COW. Talk about punctuality, professional and straightforward service. My bike had been…read moresitting for two months and I had enough contacted 4 services in Austin and they were either ridiculously priced or never answered! Patrick was honest with pricing and was transparent with taking before and after photos on pickup and on drop off! I am extremely impressed and will not be using anyone else. Don't waste time give him a call you will not regret it.

It doesn't matter what type of vehicle you're transporting, or who you are, Patrick treats you and…read moreyour vehicle like a million bucks. He's a friendly, professional guy looking to make your day that much better and easier with his great attitude and professional demeanor. My Honda made it back safe and sound in less than ideal weather - i won't ever use any one else.

I was hesitant to use their services because they are a newer company with little reviews, but…read moreafter talking to the owner I felt very comfortable with using their services. Eric, the owner, was super helpful. He gave me a lot of pointers as well when asking for advice regarding getting my car transported and getting all the info I needed from the seller. He was very accommodating and had reasonable prices. I would use their services again in a heart beat. I know they are coming up with a new app system, which I'm sure will help with billing system.

I had great experience with Long Distance Movers . They moved some stuff from our family home in…read moreAustin, TX to San Diego . Long distance movers showed up on time and worked hard. Thanks!

We needed to move our car across the country and Long Distance Movers came through for us. They…read morestay in contact with you and show up on time. They also quoted us less than other companies. Highly recommended.

Bandar and his crew are super awesome! They are so nice and honest men. They are very polite and…read morehonorable. Bandar's word is his bond. That's a rare quality today. He's very affordable and the name of his company speaks volumes to his character and as well as his associates. They were the only movers that weren't trying to rip me off. One company quoted me $3000 for a two bedroom. Bandar is the guy that you want to give a huge tip to. He's a man of faith and virtue. His associates such kind gentleman and hard workers. Bandar, if you're reading this, it took me a minute to figure this google thing out. Amen is a reputable company. Words can't describe how astonishing they are. Thank you dudes!!! Blessings!

Let me say that Bandar and his crew are the most professional, competent and friendliest movers we…read morehave ever used. In the past 10 years we have moved states many times with many different moving companies. All were problematic and stressful... broken furniture, rude, slow and generally not very good at their jobs. But Bandar and Amen Moving were first class and actuality made the whole experience fun. No stress, no hassle and no trouble. A real pleasure. Bandar moved us from Texas to rural Pennsylvania (around 3400 miles round trip) and the whole operation was seamless and efficient. No damaged or broken items, everything as it should be. He and his team were quick and effective with the TX load in and off load in PA. Bandar is a credit to the industry, a real class act. Thank you Bandar for a job well done. A real pleasure to get to know you too!! Keep on moving!

I had to contact them for help after being in a car accident recently. Their assistance was…read morefantastic! My vehicle was quickly towed to the repair shop by the prompt arrival of the tow truck driver. I just cannot say enough how much I appreciate their prompt attention and excellent service.

I wasn't sure if this moving place had a Yelp but I had to give a review because I was pleasantly…read moresurprised with my experience! My friend booked with them two months ago because she got a job in Texas and was asked to start immediately. (She's from Los Angeles). She basically had to pack her entire studio apartment on a Tuesday and be completely moved in by Sunday. She asked me for help and I told her it was going to be nearly impossible to get it all done since she couldn't find a mover to help her get all her things to a completely different state, but she found Cross Country. When the movers got to her apartment they realized she had A LOT of stuff. They helped us pack and load the smaller things into boxes to fit into her uhaul, and then they said they could deliver the furniture to her place so she wouldn't need to get another uhaul to drive over. The movers were super nice and were actually careful with her things when they were loading it into the truck. I wish I got their names so I could refer them in this review! (I've seen other movers toss boxes back and forth like they're not fragile before) I didn't meet my friend in Texas to help her unpack but she told me all of her furniture got there on Sunday morning and nothing was damaged so thank you to the guys that helped her pack her things! We both had a pleasant experience with this place, I'd definitely recommend this place if you need to move from state to state.

My sister was moving from Lakeway TX to Phoenix AZ. She was super worried about this move bc it…read moreseemed so far. My friend recommended this company and at first I was skeptical bc they seemed brand new & there aren't that many reviews on them but my friend recommended so ok let's give them a try. Have to say they did an amazing job. Not only were they super professional but also super nice and helpful. They showed up on time even a little early. They gave a call 30' before arriving. My sister and I already packed everything in boxes but we were still a bit anxious since we had bad moving experience before (movers broke our stuff). Cross Country movers literally wrapped everything as tight and good as butterfly cocoons lol super carefully and made the move very easy and effortless for us. Rate was reasonable for someone who lived upstairs like my sister. We're very happy we chose Cross Country Movers. Will definitely recommend to our friends and family.