Great experience here so far. Service is fast (you won't wait long when you have an appointment)…read moreand Dr. Boes is very friendly.

The best place to ever take your child for pediatric care. They are so kind, caring & really listen…read morewhen it comes to your child's health needs/concerns.. my daughter has been going here for over 4 years now and I wouldn't want to go anywhere else.

I called to get my daughter on a waitlist to be start going here (since a lot of her friends go)…read morethey not only have NO waitlist, they also told me the only way to get her seen is to watch their Facebook page. Nice to see the employees work so hard. They should really have a more professional system in place. Or maybe they should just design filters or see how many followers they can get to like their status!

Wanted to write an update to my initial review over 6 years ago. We still love PJ. We now have…read morethree children and Dr. Lincoln (and all of her staff!) have been helpful, available, knowledgeable and kind to us as we navigate parenthood and keeping our kiddos safe & healthy. Having had my third baby during this pandemic (beginning of April) was terrifying but PJ has yet again reassured me that they are here for our family when we need them and will do so the safest way possible. Thank you, PJ.

Dr Valla is amazing, she's so gentle, caring and patient. She has no issue taking the time to…read moreexplain things in detail. She is holistic and medical at the same time, open to medications but also open to alternatives.

Dr. Valla used a holistic and integrative approach to treating my problems. She is my favorite…read moreprimary care doctor that I've had in my 33 years on earth. She is a great listener and clearly very knowledgeable.

ARC is a good place to go if you can not get into your primary care doctor. I have used ARC in the…read morepast for primary care and seemed to go well until my primary doctor moved on. Over all the medical staff is knowledgeable. They listen to what is going and come up with a game plan for the reason you're there. Like any other place it can be a hit or miss. But a place to when you need to get in for a medical reasob.

My son and I both still see Dr. Shane Constable at ARC-Kyle, and as always we find him to be highly…read moreprofessional, very kind, quite informative, and also a very good listener. He takes good care of us, and on top of that, he's a great guy. The people at the front desk are efficient and very friendly and super helpful. They make the lines, if there are any, move fast, and the wait has never been very long. The blood lab area at the facility is outstanding, convenient, and efficient. Very friendly as well. Parking is not a problem and the building is entirely accessible.

My review is specifically re: the food. Im a seton employee and the food at Hays does seem to be…read morethe best out of this hospital, Dell Seton, and Ascension Seton. There are just more options, better snacks, and there was a day that the salmon even rivaled the salmon that's served at Dell children's on Wednesdays (which is some of the BEST quality and spiced salmon you'll find!!). Other things - there's plenty of parking and I like that the hospital is free standing and not too close to anything else. Makes it feel less cramped. The clinic spaces are nice too.

This is the worst hospital in the area. If you have time, go to Austin or New Braunfels…read more First off they dismiss medical emergencies. They don't send patients that are in need of ICU to the ICU until the last minute. And don't get me started on the palliative care doctor. She doesn't listen to your decision and continues to push her opinion, regardless if you're educated yourself. Overall they need to do so much better. I wouldn't go to this hospital.

DO NOT COME HERE. I was reading the reviews before I came…read morehere and I already had a bad feeling but after this visit I'm sure. I'm sitting right outside of here extremely pissed off. THEY TOLD ME TO COME HERE BECAUSE OF MY AGE and now because of my age I CAN'T COME HERE?!!?! Don't waste your time working with insured companies, go somewhere holistic where they actually care about getting you the help you need.

I love this place, front desk is always helpful, the assistant that helped me was Miriam and she…read morewas very helpful , Dr.Arthur was also excellent he made sure I didn't wait too long and answered all my questions. Really Recommend !

I am writing to bring to your attention the unsatisfactory experience my mother had during her…read morerecent visit to your medical facility. She was provided with an iPad to sign in, but required assistance, which the two ladies present, Annie and Valencia, were unable to offer. My mother returned later with my son, who assisted her. I contacted your office to obtain the names of the receptionists involved and was told that Annie and Valencia were the staff members on duty. Annie mentioned that there were many patients waiting, which was inaccurate, as only two people were in the waiting room. Patients requiring medical attention may want to consider alternative options. The customer service provided was inadequate. Upon my mother's return, Valencia was too busy conversing to acknowledge her. They need customer service training and should probably find a different field to work in! 0 stars

Would leave zero stars if I could. I went on a Monday for a back injury then fell ill with a high…read morefever that night. I called the next day, Tuesday and the lady on the phone told me I would be able to come back without having to pay the co pay. I then called back saying I was too sick to make it that day. She then told me I would be able to visit the next morning, Wednesday also without paying the co pay. When I arrived Wednesday they had to get the manager on the phone and find the girl I talked to the other day. They then told me I misunderstood what she said and would still have to pay the co pay. I then walked out. Completely unprofessional.

I had swelling and a purple tint to my ear, where I'd had a cyst removed 5 years ago. I put this in…read morethe intake notes. I specifically chose this facility because they advertise draining abscesses and minor surgeries on the website. On this list of services there is an asterisk that notes that only certain facilities provide "silica exams." However, that is the only service that has the note. In my intake notes, I literally listed "doxycycline (for acne)" as a current medication. I also listed amoxicillin as a medication allergy. When I was seen, I explained to the doctor what was going on and that prior to my surgery I'm 2020, it was difficult to obtain a diagnosis and that prior practitioners prescribed skin cream and bactrim, and neither of those worked. The doctor said she couldn't perform a drainage procedure because my symptoms were by the ear and it was "cosmetic." Completely understandable, but that should be one of the services with an asterisk note, at minimum. She offered to prescribe me doxycycline and I said I was already on it. The doctor asked why, and I said it was for acne and it was in my notes. In hindsight I wish I'd asked why she hadn't read the notes. She then offered amoxicillin, and I told her that in my notes I listed that medication as an allergy. Then she proposed bactrim, despite the fact that I just said I'd been prescribed that for this ear issue before and it did not work. At that point I said I would just leave and I wanted my copay refunded. There was no issue receiving the refund and the girl at the front desk was very apologetic. I wasn't angry with the girl at the front desk and told her it was not her fault. I understand if the procedure couldn't be done at the facility. My issue is that I cannot find any reasonable excuse why a physician would not have read the intake notes listing my current medications and allergies. I have concern for future patients and sincerely hope this issue is resolved internally. I understand this is a high paced, stressful environment but things like reading intake notes and understanding current medications and allergies shouldn't be overlooked. Edit: Unfortunately, I did not read the reviews beforehand because I was in so much discomfort I was focused on finding a facility I thought could provide treatment. In reading other reviews, it appears the standard response is "I'm sorry to learn your experience with Texas MedClinic Urgent Care did not meet your expectations." Anticipating this review will receive a similar response, I'd like to point out the Texas Occupations Code defines Medical Records as "all records relating to the history, diagnosis, treatment, or prognosis of a patient." Additionally, Practicing Medicine is defined as "the diagnosis, treatment, or offer to treat a mental or physical disease or disorder or a physical deformity or injury by any system or method, or the attempt to effect cures of those conditions..." I say this because expecting a physician to review the medical records I provided for this specific care is not an expectation specific to me or some unsaid expectation I had in mind. The State has regulations, laws, and definitions for a reason. One of those reasons is to provide notice to physicians and the public about care. So, to save anyone time in issuing the response I anticipate, I want to make it clear this was not a personal expectation. The expectation I had was that a physician providing care would read my intake notes, which is simply a basic component of practicing medicine.

There were no other options beside forcing patients to put their personal text nbr to be called in…read morewaiting room. Email is better. We do not want to have more appcraps on our phones.