Dr. Shah is professional manner and careful, personalized planning of my healthcare is unmatched!…read moreHormonal treatments for menopause symptoms and weight loss gave me my life back! Staff is very helpful and courteous. Five star Consierge level treatment at all times!

This is not a reliable med spa. My mom was promised 2 laser treatments for a red mark on her face…read moreand it's nowhere near gone. They also did a horrible (unnoticeable) job on her lip injections. They filled literally the space between her nose and lips. Wild, while convincing her of all this other filler she needed. You'd never see this type of lack of professionally and lack of results in LA. We took a chance on this place and sadly it was a bad choice. I'd look further out for your treatments if I were you.

Dr. Kneuper and his team did an amazing job with my overall vein care. Over the course of a year I…read morehad several procedures to improve my vein health. At every juncture Dr. Kneuper took the time to explain best options and procedures for me. The office staff was wonderful as well! I would highly recommend them to anyone dealing with vein issues.

I had my very first injection appointment here back in 2021 and thank goodness I did. The entire…read moreexperience was wonderful! From easing my nerves to being patient with my fear of needles-allll the way to the work that was performed: perfection. I've tried a few different places around New Braunfels since then due to their advertisements of "toxin Tuesdays" which was a total scam. Their work is not good, and I always end up coming back here to have everything done the right way. I have even tried having filler done by a dermatologist out of Austin who has no business injecting any paying customer. (Lesson learned) Injections are truly an art: one of which Laura has mastered! Save yourself the money, time, and frustration when it comes to Botox or filler and go see Laura. She is amazing and has the eye and knowledge needed to make women look and feel their best! I'm so thankful for every experience I've had at this establishment from the moment I walk in the door to the moment I leave. It's clean, the staff is so friendly, and the products are top of the line.

I left a review about the lack of respect that this company shows and that they don't do their due…read morediligence when it comes to checking insurance benefits. Robert, whom is allegedly one of the owners contacted me, apologized and told me he'd have someone verify my benefits and get back with me, it's been over a week and not one person has gotten in contact with me. I don't know what kind of game they're running, but I am going to find a different DR for my husband and myself. My husband likes the DR he sees, I like the psychiatrist that I see, but I can't stay with a group that has no respect for their patients. I don't know if they just want my money and have no desire to return what they are charging from me from every virtual visit that I have or if they think I will just give up. Robert, I told you I was going to leave another review if you didn't do as you promised and have someone check my benefits and give me a call. I have all of the messages between you and I and can prove we had this conversation. I had great hope from our conversation that this would be taken care of, I am extremely disappointed. You and your company have shown disrespect to me and harmful disregard for my mental health.

I have given this group a few chances and have been let down several times. I booked my first…read moreappointment online in2024 when I was sick and was told in office that since I had not had my an annual physical with them I was going to be turned away. When I did book my physical with them they cancelled my appointment and reschedule a month out (ok I understand that things happen ) but when I went for my scheduled followup the office was closed and I was never notified. When I tried scheduleling my 2025 they called me to cancel stating it had not been 12 months from my last physical even though my insurance resets in January. Today I showed up for my appointment after being reassured multiple times over the last week that there would be a provider and today there wasn't one. These are just some highlights of my experience.

The best ever! HAICAM, owner and acupuncturist is so kind!…read moreHer work is very good. Atmosphere is clean and peaceful. You will relax during your session. As feel better soon. Thank you for your knowledgeable expertise during my sessions. Very much appreciate. HAICAM is master level at acupuncture. I am happy to have found your office. Blessings to you and your business. Sarah October 2025

First of all, I hate needles. But evidently I hated how I was feeling even more. Haicom makes me…read morefeel comfortable and allows me to understand the process. She's extremely professional and knowledgeable and is gained her experience through education and actual experience. Each time I go I feel more relaxed following the treatment then I do after a great massage . I highly recommend and keep in mind it is covered for use by your HSA and you pay what you can afford, between 30 tp 50. The setting is clean and comfortable. Make sure to book early online as her appointments fill quickly!

Very kind, committed, professional and compassionate staff. I felt very welcomed the minute I…read morewalked in. Service was top-notch from the very beginning of my appointment to the very end and every time I've been there since. They always remember me each time I go there and even call me by my first name. THAT is true customer service. They provided excellent care when administering all of the medical necessities. Definitely recommend these awesome folks! Hands down!!!

Amazing experience everyone friendly and experts. They know what there talking about very direct…read moreanswers and knowledgeable. They don't push or try and just sell you anything, they truly want to know how they can help.

Efficient office. Great staff. Everything was top notch from the front desk to the providers.read more

Doctors and staff are great when you can get in, but currently has a 2 month wait for in person…read moreappointments. They are not great at returning phone calls and the last two times I have needed a referral it has been a nightmare. I have dropped them as my primary care and switched to someone I'm hoping will be better.

It was fine. Went in for a sinus infection and was seen pretty quickly. Ok on price. Kind staff…read more The doctor said ew when I described my mucus quality though.

We arrived around 8:05 and left one hour later. Seen quickly, tested for COVID, Flu and STREP and…read morewas given instructions on how to care for myself after they came back negative. They administrated medication I needed on the spot and were quick and simple! It helps that they are in my network so overall very stress relieving to have this near. Thank you!

I have a few different things that I was disappointed about…read more I am disappointed that I was made to pay for a visit to discuss test results when it could've been discussed with me over the phone. Also this was a follow up "visit" from my annual. I have had this experience before and I was never asked to pay for my follow up appt and I was told "it's a part of your annual, you don't need to. It's covered." when I asked at Lone Star Medical why I needed to pay for a follow up visit, her answer at the front desk was "it's $25 :)". So I was like whatever, just get it over with. But I don't think that was fair. On regards to the provider care, I was told everything was fine -many things were, but not everything. I caught a low level for something on my bloodwork and a high one that's been alarming for me for a couple of years now and my provider just goes "it's not bad". But I do have several symptoms of something "unknown" and "undiagnosed" things that aren't normal. The wait times when I was scheduled and fasted was insane. The lab provider was amazing! 5 stars to her. In all senses. Great at her work and she deserves a raise! Also, I had recommended a friend so she could have her annual visit and we both are new patients, however, they never ever called her back to schedule hers. Of course she ended up going somewhere else. I just wish this town would have better options that take insurance and provide caring care. Not business care. My provider, however, the great things I can say is that she has an amazing personality and made me feel like home while in the office visit with her. However, communication after my appointment didn't meet my expectations.

I have been going to Lonestar Medical for over 10 years now…read more While no one really enjoys going to the doctor, Lonestar Medical makes it a breeze. I see Dr. Jay Gruhlkey and it is always a pleasant experience. You really have to appreciate his professional, yet laid back jeans and a button up shirt and cowboy boots, approach to medical care. He has never steered me wrong, and his bedside manner is outstanding. Listens to your issues, does not judge, and explores all options to treat your issues. Highly recommend him. He is hard to get in to see, but if you have time to wait, definitely try to.