Natalie is amazing! Her level of professionalism, flow, strength is unmatched. I get massages all over the country when I travel and I also owned a spa and hired massage therapists in my former life so I know what I'm looking for. Hands-down, she is one of the best. Now their technique is definitely different than any "spa like" Massage. Austin deep is getting down to work. Working the muscle, creating heat and actually getting muscle tightness to release quicker. There's not a lot of lotion or oil, you're not going to have the aromatherapy but you will leave feeling better than ever. Book with Natalie if you can! read more

Fantastic experience! I actually booked a student massage here after a recommendation from a friend. Illianna performed my massage and she did an amazing job! She found sore spots I didn't know I had. She was very attentive to detail and just did a really great job. Highly recommend. The ambience of the space was great as well. read more

We've had massages all around the world and tried various techniques, but nothing prepared us for AUSTINDEEP's unique approach. From the moment we checked in to the moment we left, we felt incredibly welcomed--the space was tranquil, and the customer service was exceptional. They even noted details from our phone conversation, so checkout was smooth and effortless. Before your appointment, they ask you to complete a form in advance. Just a heads-up: this location doesn't have a couples room, so my husband and I were in separate rooms. I was with Cara J., and he had Sabrina R. When our massage therapists walked us to our rooms, I immediately noticed the intriguing decor and red lighting--it really sets the vibe. I appreciated how they explained the technique and what to expect, so you're not caught off guard when they begin using friction-based movements to generate heat. Cara even massaged my elbow caps and knees--mind-blowing! She also spent a generous amount of time on the base of my neck and feet. I was genuinely impressed by how she used her arms to create consistent friction without burning herself, all while maintaining firm pressure for the entire session. After the massage, your therapist meets you at the front with a thoughtful touch--a small bag of Epsom salt to take home. Both my husband and I agree this was one of the best and most unforgettable massage experiences we've ever had. read more

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I was in town for a show and needed some help after my plane ride. I cannot recommend AustinDEEP enough! From the moment I walked in, I felt welcomed, cared for, and truly listened to. The entire space is peaceful and professional, and you can tell everyone takes pride in the work they do. Piper is on another level. Hands down one of the most skilled and intuitive therapists I've ever worked with. She didn't just give a massage -- she went straight to the root of the problem. She asked thoughtful questions, checked in at the right moments, and worked with the perfect balance of pressure and technique. I left feeling lighter, aligned, and genuinely restored. If you're looking for a therapeutic massage that actually makes a difference (not just a "spa day"), go see Piper. AustinDEEP is truly the real deal. read more

Everyone is super sweet so the low rating isn't for their customer service. Things I don't like: They are very stingy with the lotion which is part "of their style / method" It's advertised as deep tissue but instead they do this annoying & almost burning like sensation where they just rub your skin. My massage therapist was very sweet so I don't want to mention her name because it was genuinely one of the worst massages I've ever had ): I wanted to like it but after spending $160 for 60 minutes of rubbing and know intentional or thought out muscle techniques, I was so upset I had just competed in jiu jitsu the weekend before and my neck was soooo sore so luckily she worked on that a bit but I think the style they teach their massage therapists in general is just not for me or anyone who likes a true deep tissue sport massage! I never leave reviews but after this experience I felt truly jipped, especially price wise. read more

I flew in to town on a Sunday before attending a week long conference downtown. My neck was SO tight and I wasn't excited about starting the week that way. Fortunately Austin Deep was open late on Sunday, was walking distance from my hotel, and had an appointment available! I did a quick 30 min appointment focused on my neck, and my therapist did an amazing job. As other reviews mention, they use a friction technique which I really enjoyed. She did great work on my neck and I feel so much better! read more

First of all, I wanna go into this with the preface that I've never gotten a massage done professionally before. That was definitely made apparent within the first 5 minutes of my appointment when I misinterpreted the directions from my therapist, and laid naked on top of the blanket instead of underneath. Luckily, I'm not a shy person. If I was, I would have been gone the second they walked back in and informed me. Took the biggest L. Fortunately my therapist, Matthew, seemed to have seen it happen before. - For a first experience, everything was perfect. The ambience, the friendliness of the staff, and the fluidity of the service all reflect a good service experience and show they know what they're doing! - The therapy rooms have plenty of space if you have bags or want to keep personal belongings with you (I always keep my items in sight) so the extra space was much appreciated and made it easier to get on/off the table. - The staff are warm and welcoming, and also were professional but friendly the entire time. They listened to my feedback and made suggestions accordingly, keeping inside my comfort zone. My therapist even helped me put my necklaces back on after the service when i was struggling. I really appreciated the extra effort to be helpful and create a positive atmosphere. It really made the difference. - The only thing I would suggest is if the staff is made aware of a first time procedure occurrence (inexperienced customers coming in not knowing what to expect) - have the therapist explain what they're doing to maintain trust and transparency. It's a very vulnerable situation and it would go the extra mile to make people feel safe, comfortable, and in control of their therapeutic experience. Overall would recommend, definitely felt the difference after. Thanks Matthew! :) read more

This massage was ok - it felt like 80% of the time was spent rubbing very little lotion on my skin and 20% pressure points. I definitely felt like I way overpaid for this given the lack of focus on my sore spots. I did tell the masseuse to increase the pressure but it seemed like the massage is just this way or something. read more

Great massage but I think it was a bit expensive. I did Like the place and room was nice. Just a bit to much.

I have had a bad back since a car accident over 5 years ago and often suffer from extreme back pain as a result. I've tried medical massages in hospitals, dry needling, TENS units, cupping, regular epsom salt baths, etc. If it exists, I've probably tried it. My back pain is chronic and I have desperately searched for a solution since 2018 with minimal results. But I'd never tried deep tissue massage before. This was my first experience with a deep tissue massage and after the first massage (honestly within the first few minutes of the massage!!), I was ready to sell my soul for a lifetime membership. It was such an incredible relief and I'd not felt that good in years. Genuinely brought tears to my eyes to just not feel in such pain, so I went ahead and booked my next appointment with the same massage therapist to be after I returned from a work trip in a few weeks. It was perfect timing because my back had started to get really bad again by the time I returned and my migraines had also begun again. I'd gone from 20+ migraines a month to not having any for a few weeks after the massage -- that's pretty much a miracle in my books! Unfortunately, my second massage here was an absolute nightmare. I have a very sensitive spot on my lower back that's linked with a very traumatic experience from years ago, and I made a point to bring it up before both appointments as I need immediately firm pressure in the area if someone is touching me there. It's a bit of a fight or flight response when someone grazes me there or uses light pressure, and my immediate response is to run away/get away from the touch. I'm fine with firm pressure, but anything with a light touch has me out the door before I've even thought about it. Although I had the same massage therapist for my second massage here, it was a completely different experience. She kept using incredibly light pressure in the area to where it felt like she was testing my boundaries(?) I felt incredibly violated and kept reminding her I needed only firm pressure in the area, but she kept just gently brushing over the area and would then ask me if I was okay when my legs were taking me off the massage table instinctively. Beyond feeling traumatized by her continuing to touch my lower back and disregard my requests, the massage itself was extremely painful because it felt like she was massaging my tailbone instead of actual muscle. While the first massage helped relieve my back pain and prevented migraines for weeks, the second massage left me in pain for days (where it was a bit sensitive to even sit with pressure on my tailbone/lower spine) and I ended up getting worse and more frequent migraines than before. Again, it was the same massage therapist who did both massages and I genuinely do not know why there was such a stark difference in the quality of care, the feel of the massage, or the respect of my boundaries. I literally cried about it later and ended up calling them to explain my experience, cancel all future appointments, and let them know how violated I felt during my second appointment. They never contacted me back to offer any type of explanation or apology for my experience, which I find deeply upsetting beyond the poor service itself. I've since gone to a different massage place, DEEP Relief, every 2-3 weeks and have had nothing short of amazing experiences there. The massages are consistently fantastic and the massage therapists are so caring and wonderful about respecting my boundaries. And the massages are so wonderfully deep that I just feel so much better on a regular basis. Based on my experience at Austin Deep in the downtown location, I will say that it's more "luxe" with them providing a little epsom salt bag after every massage, having little deodorant and makeup removing wipe ls to use before/after your appointment, and a very upscale interior that is calming and aesthetically beautiful, but I does not make up for the poor experience I had here. You also have to pay for parking if you drive to Austin Deep, and DEEP relief has free parking. Altogether, I cannot recommend Austin Deep as a result of the second massage and lack of accountability or communication after the fact, which is so unfortunate because I truly thought the first massage was amazing. If you're looking for an amazing deep tissue massage with massage therapists who will listen to your needs and requests, you won't find it here. read more

I've heard wonderful things about this place and was thrilled when I got a complimentary 60 minute massage from my work! The space itself is so peaceful! I could feel some tension leave the moment I walked through the door, it was such a change from the noise of downtown. The staff is very friendly. My masseuse, Morgan, was very nice and attentive to the areas to focus on. This was my first deep tissue massage and she was very accommodating to my request for lighter pressure. She let me know everything I should be feeling afterwards. I know it's a common phrase for folks to say they "feel brand new" after a massage but I genuinely felt brand new. I lost tension in places I didn't know I held it. I was physically relaxed the whole day (until the post-massage soreness set in lol!) I'm looking forward to my next massage already! read more

Piper did a fantastic job working out some serious kinks and knots in my lower back, shoulders and right bicep. I felt fully renewed and walking upright after I left. I have never had a massage with that facia technique before and it took a little getting used to - at times the friction was uncomfortable, but not to the point of being objectionable, and she also checked in with me frequently on the level of pressure to make sure I didn't want it increased or decreased. Same with the focused pressure she applied after warming things up with friction - marginally painful, but not in a bad way - kind of like when you stretch a really tight muscle and it hurts a bit to stretch but then loosens up. I haven't spent that much on a 90 minute massage before, but I think it was worth it. Will definitely return. read more

Hallelujah! I've gotten massages at many places, and every time I tell them I want deep pressure but they've never delivered. With a name like AustinDEEP I hoped this place would be different, and I was right! This massage went beyond being relaxing, it was truly restorative. While parking right off Congress was not ideal, I visited during the day so it wasn't too hard to find a metered spot. When I walked into the building, I was greeted by a lovely team at the front who checked me in and offered me some water while I waited for the massage therapist. Connor quickly came over to introduce himself and walk me to the room. He took the time to go over the areas I wanted to focus on and discuss any problem areas. The room was relaxing, with some chill music playing (not the typical wind chimes I hate), and they left some earplugs, makeup remover wipes, deodorizing wipes, and a hair tie in case I needed it. While I only booked a 30-minute session, Connor worked quickly to cover my entire back, neck, and arms within that time period. The pressure was very deep, to the point that it was painful at times, but in a great way. He even worked on some pressure points. He used only the necessary amount of massage oil, so I didn't leave feeling greasy, and he even made conversation since I mentioned I hate the overly-relaxing silent atmosphere of most massage spots. After getting dressed, Connor greeted me at the front and gave me some epsom salt to take a bath to reduce soreness. Overall, it was a fantastic experience and I will definitely be back! read more

I get massages pretty much everywhere, I go and occasionally I get one that is so delightful that I can't wait to go back! The only problem with this location is that it's not in New York, so I'm going to have to wait a while to see it again. The ambience in the place is super relaxed. Because it was SXSW, they had live spa music playing, which was pretty cool, and overall just good vibes. The massage was an exceptionally good deep tissue massage and relieved pain in my shoulders that I had been carrying for a few weeks. I highly recommend!! The pricing is very reasonable for what you get. So go! read more

Jose G gave me the best massage of my life. And I get massages on a regular basis. I was traveling to Austin for business and thought "hey, why not?" And I am so glad I did. I cannot speak more highly of my experience here and would definitely recommend. read more

Loved my deep tissue massage here! The ambience of the waiting area is peaceful and kind of a tropical vibe. The woman at the front was really sweet and helpful! The massage was relaxing and also worked out a lot of the tightness. The therapist frequently asked how the pressure was, which I appreciated. The music was interesting, not typical spa music, but I didn't mind it. After the massage, they gave me a little bag of epsom salt to take home! read more

I walked in with pain in my back and shoulder. after 75 relaxing minutes with Ben I floated out pain-free.

Hands down the best massage I've ever had. The atmosphere was peaceful and relaxing, and the whole experience felt effortless. The therapist was amazing. I walked in extremely sore and stiff and left feeling completely refreshed. If you are looking for a deep tissue massage look no further. read more

Incredible experience! I usually go to Mantis Massage but getting an appointment within the week is usually impossible, so I had to expand my options. All the other Yelp reviewers convinced me to give Austin Deep a try, and I'm SO glad I did. I love the pre-appointment survey where they ask you all the standard first time client info (illnesses? Medications? Are you pregnant? Etc) as well as standard visit questions (areas to focus on? Areas to avoid? How much pressure?) and a great one I've never been asked before (do I prefer to talk or zone out?) It's such a time saver bc you fill it out the day before and can get right to the massage when you arrive. I chose zone out and my therapist, Kathleen, was amazing. She only checked to make sure the pressure was ok once and I was happy to follow her lead. I chose medium pressure and it was perfect for me. She explained she goes deeper once my muscles relax so it was never too painful. Ambience is dark and relaxing and they give you Epsom salt after to recover. I'll definitely be back! Dream experience - thank you Kathleen! read more

Omgeeee the best deep tissue massage I have ever had. I get a lot of massages and Joey is hands down the best! He has strong magical hands and knows how to work on knots without causing pain! I wish I could take him back to Colorado with me! The atmosphere is relaxing and very clean. The decor is warm and welcoming. The music is upbeat but very relaxing not your usual massage music which is nice. If you are Downtown Austin go see Joey, you won't regret it! read more

One of the best massages I've had. I prefer lots of pressure and it was great. The ambience was wonderful. I left feeling rejuvenated and relaxed. read more

Amazing massage I wish I knew the ladies name. Completely revitalized after the deep tissue it was the perfect pressure and so worth the 90 minutes of pleasure. God bless! read more

Best Deep Tissue Massage in ATX with a great downtown vibe. From the minute you walk in until you leave "Massage Drunk" they deliver the goods. read more

First time here, will not be back and actually had to cut my 90 minute massage short. I repeatedly stated I needed as much pressure as possible, that I had deep knots, and that the therapist needed to go deeper. She unfortunately couldn't give as deep a massage as I needed, and said so. She also stated that she would not be working on my left shoulder/back anymore, even though I informed her before treatment even began that that was the entire focus of the deep tissue massage. Disappointing experience overall and a waste of time/money. read more

Was able to schedule a same day session with Jason and had a 60 min deep tissue massage. Really DEEP and intense but in a good way. If you want a deep therapeutic massage definitely go here! I really liked how they were on time, gave packets of Epsom salt, and easy scheduling online and via text messaging. Also really cool vibes in the space as well! Thanks! read more

First time here, Ben was excellent. Probably the best deep tissue massage I've had. He had an excellent intuitiveness of where the tension and knots were without having to say much. Focused most of the time in those areas which I appreciate. Definitely will go back for maintenance. The music in the room was not your typical spa music. I enjoyed the more tropical house/deep vibe--the best way I can explain it. Not sure if that was room specific but I enjoyed it nonetheless! read more

The gold standard of deep tissue massages. I will be coming here every time I visit Austin.

I went to AustinDeep a few days ago and had a very disappointing experience - Temperature was way to low - I had goosebumps the entire time - Floor fan was blasting with a rotating setting which was distracting, annoying and unpleasant - Sound proofing is poor - I heard conversations in the other room and lobby throughout the massage - Massage technique is unpleasant and it involves more of an aggressive skin rub down than a massage. The therapist gave me heads up on the "unique" technique they use but frankly I didn't expect a full body skin rub down which was not pleasant or relaxing at all. I felt more stressed during and after the massage than before the massage I give it two stars (as opposed to no stars) because the masseuse was very sweet and scheduling was easy, front desk staff was nice, bathrooms were nice and clean. read more

I just had the best massage of my life at Austin Deep. Jason and his magic hands found tight spots I didn't even know existed. The pressure was just right - gentle enough after not having had a proper massage since 2020 and firm enough that he worked out all the little knots and bits that were causing me pain. I left feeling as though I had lost 20 pounds - that is how much stress he relieved. Sadly, I am just visiting Austin for the weekend, but this will be a must-visit whenever I am back in the neighborhood. read more

My boyfriend and I went for what turned out to be the most amazing deep tissue massage that we have ever had. It made us both question if we truly ever had a deep tissue massage before this one. I cant imagine the training their team must go through to offer this high quality of a massage - we are already excited for out next trip to Austin to stop back here. Kudos on an incredible business with an incredible team of therapists! read more

Tatiana was my therapist and she was great. My massage really worked out the tension in my lower back. I would definitely recommend this business and Tatiana specifically. The only issue I had was trying to book online and it took me a few phone calls to get through to someone, but other than that small issue, it was a fabulous way to spend my morning! read more

I cannot recommend this place enough. I was in town from Los Angeles and it was the perfect treatment for a Saturday night in of pampering. I received an hour long massage and left feeling like a million bucks! read more

As another reviewer noted, unfortunately the massage was very uncomfortable and painful due to little to no oil/balm, and intense rug burn feeling throughout. I am not sure if I got a bad massage or if this is how they all are, but it should be advertised as a very specific type of massage. read more

Great place and great massage. They really pay attention to the areas that need work! Would definitely recommend!

Zacil literally rocked my world!!! Was able to walk normally after hurting my back yesterday thanks to her. It definitely wasn't a cookie cutter massage and was hyper focused. Just go! Plus made the appointment same day and within an hour. Only downside was I was so confused at exact location yet believe me I'll never forget where it's at now. I now who I'm gonna be seeing for my next massage just hope I'm not as broken as I was today and more of a maintenance kinda massage. Fingers crossed.... read more

definitely would recommend this place, Christina did an amazing job today on me. she communicated but was quiet while I was zoning out and adjusted pressure and bed temp when I asked. last massage I got at a different place, I paid extra for deep tissue but didn't feel I got it. AustinDeep definitely gave me what I paid for. much appreciated! Note to people who may have extra body hair, as my husband does, you may not benefit as much from the tiger balm, I really enjoyed its tingling sensation, but he had a hard time because I think it gave a little bit of a rub burn on his hairy legs as it's not as slippery as a traditional massage oil would be. He's totally fine but just as a note to other people :-) read more

Have not been to the Austin Deep downtown location since COVID started. Previously I went to their main location on Lake Austin Blvd. but had been to the new downtown location a few times. All of my massages have been great but my massage today was out of this world. The massage therapist name was Shaylyn and if there were more stars I would have given them to her. Let me warn the faint of heart and anyone that enjoys being petted during a massage, this is not the place and for sure, Shaylyn is not a therapist you would request. The pressure is for a deep tissue massage. Typically when you flinch during a deep tissue massage, the therapist will back off a little but not Shaylyn. Just tough it out. Afterwards drink plenty of water and be sure to soak in the Epsom salt they provide upon leaving. read more

My mom and are visiting Austin and were wandering around downtown when came across Austin Deep. It was serendipitous because we had been talking about getting a massage somewhere. I'm so glad we walked in! We were greeted by Kelsey who was so sweet. She got us set up for an appointment the next day after going over everything with us. She was also able to give us some great food recommendations in the area. I had Abel for my massage and he was great! He listened about the areas that were causing me pain and continue to check in throughout the massage. He was very attentive and made sure to work on tense areas a bit more when needed. I would absolutely recommend him and would request him the next time I'm in the area! read more

Location is near public parking. Beautiful interior decorated with plant life and cozy seating. Nicole did an amazing job on my 45 minute session. It was better than many hour long massages I've had. She didn't waste any time, or phone it in at any point. It was so relaxing and productive. I was sent home with epsom salt for a post-massage soak. I would absolutely come here again! read more

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Me and a friend were visiting out of town and made an appt the day of. They make sure to have you fill out a fairly detailed waiver form prior to that asks what areas you need more focus on. Great friendly and professional service, both had great massage therapists. Nice clean facility. Offered us water bottles and bath salts. read more