Signed up for the First Class Unlimited membership - including cocoon wellness, red light and tanning. Can't say enough great things about this location, the services and staff. The rooms/ beds are always clean and sanitized. Friendly and knowledgeable staff, and I haven't had to wait for an available bed. Im currently looking to develop a base tan for an upcoming trip so I'm trying to get in 3 times a week. Love their hours, it's helpful with my current schedule. The best price with everything included that I've seen in this area!! Very happy with my membership. read more

Australian Tan - Beds and rooms are always clean and the beds have an optional voice feature to talk you through your session. - Spray Tanning Near Me - San Ramon, California

See all

The Australian Tan cancellation process is ridiculous. To cancel, you have to fill out a form on ChangeOfStatusForm.com, print it, and mail it along with proof of service. Even then, they won't guarantee that your membership will actually be canceled. The entire process is unnecessarily complicated and feels designed to make cancellation as difficult as possible. read more

I've been coming here for years, I think ever since the end of COVID, and when I first found this place, I honestly thought it was the jam. They offer so many great services, and overall I still think it's one of the best tanning places in the area. However, I've recently been disappointed with the service I've been receiving. When I book my red light and Level 5 sessions, I specifically ask the girls at the front if I'll be able to go directly into Level 5 afterward because I do not want to wait in between sessions. Multiple times now, I've been told yes, only to come out of red light and then be asked to sit in the lobby and wait. To be fair, I completely understand if it gets busy sometimes. But this has happened more than a couple of times even when there hasn't been anyone else waiting in the lobby. It creates an uncomfortable experience because I'm obviously not fully dressed, assuming I'm going straight into my next session. I think communication is key, especially when clients are paying premium membership prices. If I'm going to have to wait, I'd rather just be told beforehand so I can either come back later or go to the Livermore location, which has honestly never made me wait like this. As a longtime client, I just haven't been happy with the recent experience. Sitting in the lobby waiting while feeling uncomfortable and exposed has made the experience feel negative lately, which is disappointing because I've genuinely loved this place for years. read more

Awesome staff and equipment. Super clean place. Easy to get in on a non appointment. I'm addicted. Great place to get red light also. read more

I love this tanning salon, best in the area! It's always clean and the front desk girls are super friendly. Claire especially is super helpful and always makes my experience comfortable and enjoyable. read more

I don't recommend giving your bank account or credit card or other payment information to them. Just pay them yourself. Do not authorize them to debit your card. My daughter did and she was sorry because they kept charging her after she cancelled her membership. She had to go through a hassle to get her money back. They were nice, apologetic and refunded her. But it was still a hassle to go through that process. And then she had to prove she cancelled it. So then she got a refund, so that was great. But then they charged her again. So she had to go through the same process. If it happens again, she will have to cancel her card. read more

I have not been tanning for a long time and things have changed! I was very impressed with Taylor Rose. She was very cheerful and patient. She did not make me feel silly for all the questions I had. I would recommend Australian Tan based on the services offered, pricing, and superb customer service. read more

Just a tip, when you're a years long member and given a room to tan in after check in. You really shouldn't pull said member out after getting undressed, threatening to charge them an additional 11.00 because the upgrade expired? This should have been discussed at check in. I was polite about it but the next person may not take the action lightly? read more

Always have an amazing experience here! All of the ladies are great but Claire was very knowledgeable and informative with the beds. Great service read more

Very disappointed with their cancellation policy. NOT friendly or accommodating to the clients at all. Would advise finding another spa that is more oriented toward the client. Even the customer service manager at the Corp. Office could not refund a facility fee ($33/yr) when I canceled for the whole year. BEWARE - they will not refund any portion of your account!!!! read more

Since I joined the tanning saion in Dublin, Hayley was the first person I met. She signed me up and patiently showed me how everything works. Congratulatuations on your new baby - you're going to be a wonderful mother! My number one DRAFT pick is Nicki- she's warm, and caring, and always makes you feel great. Truly caring. Stay Gold! read more

Had an amazing first experience with Australian Tan after being helped by Taylor Rose. Can't wait to come back again!

I love this salon! It's so easy to drop in and get a spray or bed tan depending on your need, and it's open til 9 on weekdays which is convenient. I rarely have to wait and when I do, it's less than a few minutes. Prices are better than I've experienced at other tanning salons and the staff is super friendly and good with salon & product knowledge. The energy is always good! read more

It would be 5 stars if it was just for the tan itself and affordability. However, I do think how they manage the tans is unfair to some costumers. For example, I only do spray tan. When I walked in today the spray tan room was open but there were two customers currently in beds and then going to spray tan after. I had to wait for both those girls to finish their bed tanning and then spray. I would suggest having a "spray only" line so instead of me waiting 30 mins, I feel that it would have been fair to have one of them wait for me to do my spray since they were doing multiple tanning rooms. I use primer beforehand and my spray tan takes seconds (or however long the machine takes). read more

I'm really happy with my experience so far at Australia Tan. I bought the Level 3 monthly package. It's nice because I can go to any location in the Bay Area (super convenient). I think the quality of the beds is good. They don't have a huge selection of lotions, but they are the highest quality (Designer Skin) and competitively prices (they also seem to sun sales/specials monthly). I have to say all of the employees I have met at the San Ramon location and the Campbell location have been very nice read more

Australian Tan - Spray Tanning Near Me - San Ramon, California

Love the new combo bed in San Ramon! Now all we need is to get the sauna!! fav place for self care

Great location! Nikki and Hayley are the best :) This location could use a Sauna just like the Livermore location. Otherwise, keep up the good work. read more

I love coming here to get spray tans. It's so amazing, Hayley, Lauren and Taylor Rose are the best!

This is the best tanning place I've been to. It's very clean and the staff is friendly and knowledgeable. I especially enjoy talking to Lauren! She's always so helpful , kind and patient with all of my questions. read more

I would like to thank Jackie for always being in a positive and up beat mood. If I'm in a bad mood she perks me up with her vibrant personality. I never see her not moving there. Many times it is packed in the shop but she never seems to be disheveled. She gets things done quick and efficient. read more

great service from Taylor rose. the quality was superb. the vibe was like the faze house.

Nina & Lauren are fantastic! They keep the place clean and beds turning. The wait time is never more than 10 minutes. The shop also has a wonderful assortment of lotion and the ladies really educate you on what level bed you should use. read more

came in to get a spray tan for prom! i love the vibe and all the nice employees. my tan came out great! hayley, taylor rose, and lauren are great! read more

UPDATE: 6/15/23, here I am again waiting in an empty lobby with two available #3 beds, yet I have to wait for people to finish in the red light & cocoon beds, get dressed & move over to the #3, yet I'm ready to go...The young lady at the deck apologized & said that is how they are trained. I don't want to call & talk about it, I want you to fix this. This is BS! ------------------------------- I used to love this place (San Ramon), but it seems like every time I show up and ask for a #3 bed, they tell me there is a wait. Usually, there is no one in the lobby waiting & I can clearly see that that the door is open to a #3 bed. When I question the receptionist about this they always say that someone is in the cocoon or red light bed and they are going into the #3 next. Meanwhile, I'm here waiting to use it, but I have to wait for someone to finish up & get dressed, so they can go onto the #3 bed. The receptionist had the nerve to tell me "First come, first serve". We'll obviously, I'm first, if I'm ready to go. This makes no sense at all to me. I've been coming here for years & have the full package, yet I have to wait for someone to finish in the cocoon, even tho the bed is available!!?? read more

The person at the front desk was very nice, but that is where the stars stop. I visited because it is one of the few tanning places to offer VersaSpa (which I prefer over Mystic). I walked back to the room and gasped as I stood looking at the oldest and filthiest VersaSpa I have ever seen. Thinking this was the worst of it, I turned to start readying myself - and looking for a hair net. On the chair was a bleached-stained towel and a roll of trash bags. I wasn't sure what the trash bags were for until I looked down into the trash can and saw a bunch of them covered with solution - which is when I realized that the trash bags were supposed to be used for hair nets. This presented a whole other set of difficulties for me as I have never had to figure out how to use a trash bag over my head while tanning. Needless to say, they also didn't have feet protectors, nose protectors or baby wipes to wipe off feet and hands after tanning. I was fairly mortified by the condition of the machine and unsure about the cleanliness of it (but committed to the cause since I was getting on a flight the next day), so I decided to stand on the bleached towel while tanning so my feet wouldn't have to hit the floor. Into my second turn, the towel ripped and practically disintegrated beneath me. After tanning, I was so disgusted that I ran into the bathroom and washed my feet and hands. I contemplated saying something to the nice lady at the front when I left - but with this many issues, I knew there was nothing she could do - and that it was clear management's only concern was saving money. Gross, gross, gross! read more

See all

I was really debating on cancelling my membership after my interaction with Nina. Luckily she is more in the Livermore location but her customer service was awful. I come in to check in as normal. I forgot my lotion in the car & was going to say I will be right back & she says to me " we'll go get it." I let that sly. Once she was done cleaning a level 3 bed for me I ask which room please & she says " well you pick either 6 or 7." It is just not the way to talk to customers. All the other girls have been very pleasant & no issues what so ever. I was just shocked because the other ladies tell me which room to go into either 6 or 7 I never got a choice to choose. I hope if Nina checks me in it's a better experience or I'll ask one of the other girls. read more

The facility might be small, but the cleanliness is superb and the staff is absolutely amazing! No matter how busy they are, they always remain calm with the smile and are absolutely friendly all the time. I have the unlimited spray package and go there about two times a week. It's so well worth it and quite affordable. I definitely recommend this place for anybody who wants to spray tan or use a bed. If you have any questions, the ladies are very well-versed in all their products. read more

This tanning salon is clean, professional and offers all kinds of great services! The staff of always friendly and knowledgeable. Great spot! read more

Karlie and Lauren have the best energy and knowledge about the beds. They have the best customer service. I'm recommending my team to come tan here! read more

I love this place a great place to tan . The staff is very friendly. And the workplace is always clean.

I arrived and put my name in and was told the bed was open and just needed to be cleaned. The receptionist proceeded to take 7 walk-ins and check everyone in before cleaning which made my wait time 20mins. I am always happy to wait but when I checked in it was positioned as a quick turnaround time and I had a flight to catch. I understand it is difficult to work as the only person on shift but the bed cleaning takes 60 seconds and could have been done between the customers who were checked in and placed in beds before me. read more

One of the best locations the most knowledgeable employees that make everything so much better. I love going here daily being Tan always makes me feel better. Thanks Haley Andrea and the girls. read more

I came to tan just before their closing time and I had a wedding to go the next day and let me tell you, Jackie was so nice and pleasant to take me in. She was so welcoming and incredible with her service. I totally thought that I wouldn't be able to tan today, but Jackie made it happen and I'm so happy with her service. She took that extra time to stay behind for her customers, and I really appreciate that. Not a lot of people do that for their customers especially on Friday night. I highly recommend this place, great service, welcoming, and friendly. Jackie I'm so happy that you work here. Thank you for all you do for your customers. read more

I've been going here for over 4 years and it's such a great place. The staff is always so accommodating and nice, especially the woman who have been there for so long; Hayley, Nicki, Auindria, and Nina. All of them know my name and often they have me checked in before I walk through the door (amazing). They're always letting me know about lotion specials and how to get the best deal. Always a nice experience even if I have to wait for a bed. read more

Love coming here! Victoria is my favorite - she is so friendly and sweet! She makes checking in so easy and always remembers my name!

Amazing staff and super clean beds. Easy to get in and out. Reasonable prices and great hours.

I have been a long time customer of Australian Tan and have visited multiple locations including the Los Gatos Blvd & South San Jose one. After moving to the East Bay, I now only have the San Ramon location to choose from but my experience has been great. The only reason I didn't leave a 5 start review was because of the wait time to tan sometimes. The staff is friendly and professional. Parking is decent. A few of the staff that i when encountered gave off a unfriendly vibe but besides that, I would highly recommend Australian Tan! read more

Great location & so many tanning options including red light and cocoon!! The manager Hayley is amazingly helpful as well as Nikki & Aindreea!!! They are all very knowledgeable about the products they sell & just very friendly!! Totally recommend!! read more

I love Lauren she is so sweet!! She explains all the different colors and machines!:)

I have been getting charged durning covid. Also I'm 7 months pregnant and they are still charging me. I wrote a letter to cancel. So I had to cancel my whole credit card so they would stop charging me. I'm beyond mad. I'm out $300 just like that. I would give 0 stars if I could. I honestly expect a phone call but still no one has called me back. 510-825-5350. read more