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    Autex Mazda

    3.3 (4 reviews)
    Closed 7:30 am - 5:30 pm

    Services - Autex Mazda

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Oil changes

    Autex Mazda Photos

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    Subaru

    Subaru

    (31 reviews)

    I bought a used Subaru Outback one year ago and was assured that all was good with the car. Six…read moremonths later, I had to get a new oil pan, struts and brake pads. Then I discovered that the attachment for the roofbar was nofunctional. When I got it inspected, it barely passed due to rust on the frame in spite of it having an undercoat and weekly washes throughout the winter. This dealership is not to be trusted.

    I recently went to Subaru Keane because my car slipped into a drain and stitch, and I wanted them…read moreto check it for damage. I suspected that the wiper fluid reservoir had been cracked or punctured because when I went to fill the tank with gas, there was a large pool of blue fluid growing by my front left tire. I thought I had been clear that I was checking for damage specifically related to my accident. An appraiser from GEICO was going to meet them to look at my car. They sent me a list of things, including my front brakes that needed to be fixed, and I assumed that that had to do with damage from my accident since I had just had my rear brakes replaced and my front brakes brushed And cleaned. They apparently were going to do that again maybe everything got dirty from being in the ditch, but they're telling me that this had nothing to do with the damage from the accident. So I wound up with a huge bill and my insurance isn't gonna cover any of it. I'm disappointed. I found the service to be unclear and I'm not sure why my front brakes need to be cleaned again after I just did that about two weeks ago. They also did not replace my reservoir tank and they are assuring me. It is not cracked. I'm not a mechanic, but I am concerned because I watched a puddle grow, and it was bright blue which to me says wiper fluid. I may not return to them again for service. They've always been polite. No disrespect to the workers at Subaru, but I felt I was pretty clear about my reason and my intention for visiting Subaru and a text with a bunch of videos that I don't have time to watch with a long list of repairs did not give me the answers I needed. I'm marking them down not because their work is bad but because when I had an accident and I went to them, they were very unclear with me. And I feel like it got spun back on me because they had sent me video footage, which while teaching I didn't really have time to review.

    Honda Of Keene

    Honda Of Keene

    (56 reviews)

    Sales department is awesome, service department not so much. Every time I go get something done to…read moremy CRV hybrid they say I need something done to my brakes, last time it was turning my rotors because they were "pitted", and this time it was " your state inspection is going to fail unless you get your brakes greased" I've come to the conclusion that brake work is a easy way for them to make money because it cost them nothing. I think I'll be bringing my car elsewhere for my service needs. I really wanted to like them because the sales dept was so great! UPDATE: you can't make this stuff up, after receiving my engine and cabin filters in the mail, I went to change the engine filter as recommended and one of the bolt on the filter housing cover was broken and the soft engine cover was cracked, this is unacceptable, how does a "certified" mechanic do this and not one replace the part he broke or at least explain and apologize?

    My initial impression of this dealer stood out because of Catherine, their internet sales manager…read more She was a model of efficiency, immediately providing me with all of the information I requested. Catherine was like that ideal server in a restaurant who is there whenever you need something, completely attentive, yet not hovering or high pressure. She was completely transparent and thoughtful. I also was impressed with the knowledge and thoughtfulness of another staff member, Cody. I can't vouch for the management or service departments because I wound up choosing to buy a car from another dealership but these two staff members definitely put Honda of Keene's best foot forward.

    Autex Mazda - autorepair - Updated May 2026

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