I was seen at Bella Grey for Botox and filler, and had a wonderful experience. The staff were warm…read moreand friendly, and the work done by Emily and her colleagues is exceptional. I follow the spa's social media as well, and the non-invasive before and after changes she helps people achieve are truly astonishing. I would recommend the spa to anyone for a number of things, from my grandmother to people my own age (38). At B.G. you are provided with honest, realistic, personally tailored goals and results that look amazing yet natural.

It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

It's been 4 years since my surgery and I'm still so happy with my results. I've never felt so…read moreconfident. Before my surgery, I was constantly aware of my nose and self-conscious about how it looked from different angles. I don't think about it at all anymore. It's so nice not to have that noise taking up space in my brain. Sometimes I'll take a picture and say "thanks dr Yamamoto!" I've added some current pics that show it fully healed.

I recently went in to see Amanda for facial Botox and Nefertiti lift (Botox along the jaw and…read moreneck). She is so gentle and professional. Love visiting the office and always feel so well taken care of.

Saying I love Dr. Rajamand is an understatement! If you're looking for an all women's care facility…read moreFEM wellness is your place. Counseling, women's health and some spa services. Inquire within and for their pricing. She's no ordinary gynecologist and this is no ordinary office. I patiently waited for this practice to open so I could switch over. I have never met a provider that has and shows genuine compassion to her patients like she has shown me over the years. Her knowledge and transparency helps me maneuver my health decisions. She's a God send in my life and over saw my last pregnancy. Unfortunately this office doesn't offer OB care, but I'm done having any more kids. They will refer you if you do need OB care. My most recent visit was today. There was an unavoidable hiccup with scheduling. Some customer service would have been nice from the office. I'm a loyal customer/patient and was told that I had to be rescheduled without a blink; although it was a lose lose situation. Of course I was frustrated, but thankfully Dr. Rajamand was able to get me in and out. My only recommendation would be to avoid incidents like today is get on top of the program that sends emails. My appointment was made last year and had it not come through my old email, I would have missed it. Thank you always Dr. Rajamand; I am grateful for your diligent care. See you back in a few months!

I really wanted to like this office because I had heard so many great reviews, but unfortunately my…read moreexperience has been nothing but frustrating from the very beginning. I live in Sacramento, CA, so I already knew I'd be paying out of pocket. My first appointment was charged to my card the day before, which was completely fine. However, I kept receiving bills saying I still owed money. When I called, I was told not to worry because those charges would "fall off" my account since I was a self-pay patient. Well, they never did, and I continued receiving bills showing an outstanding balance. At my first appointment, the doctor was running late and told me I needed to repeat my bloodwork, even though I had just had it done about two months earlier. That was frustrating, but I agreed. She told me the lab orders would be sent to Labcorp. Because the bloodwork had to be done while I was on my period, I had to wait an entire month before I could schedule the appointment. When I finally arrived at Labcorp during the required time, they told me they had never received the lab orders from the office. I immediately called the office, and Mackenzie at the front desk answered. She was rude, dismissive, and acted like helping me was an inconvenience. Instead of trying to solve the problem, she simply said she couldn't send the orders herself and would have to ask the medical assistant. While I was waiting, Labcorp called the office directly. I then overheard Mackenzie tell them that she had instructed me to "come another day" because she didn't know if the orders could be sent that day. That was completely false. She never told me to come back another day. Had she actually communicated that to me, I would have explained that I couldn't simply come back because my doctor specifically instructed me that the bloodwork had to be done while I was on my period. Her lack of communication, poor attitude, and terrible customer service turned an already frustrating situation into an unnecessarily stressful one. Front desk staff are often the first impression of a medical practice, and unfortunately Mackenzie's attitude reflected very poorly on the office. Between the ongoing billing issues, disorganization, poor communication, and the unprofessional customer service I received, this has been one of the most disappointing experiences I've had with a medical office. I really wanted this practice to work out because of all the positive reviews, but my experience has been the complete opposite. Because of everything that's happened, I will not be returning to this office and will be looking for a new provider. I cannot recommend this practice based on my experience.

What a wonderful experience I had here, nothing but the best. Short wait, awesome feedback, and…read moreactually a place that cares. Do not hesitate to give them a shot, thank you for taking care of me!

Dr. Gray and Sarah were amazing. Sarah was extremely sweet, helpful and felt like a friend I could…read moretrust. Dr. Gray was very knowledgeable and answered all my questions as a first time mom. Thank you!

I can't recommend Smoothies Medical Spa enough! I've been seeing Sandra for my skin, and she is a…read moretotal pro. I recently did a HydraFacial combined with dermaplaning, and the results for my acne-prone skin have been incredible. The dermaplaning cleared away surface debris so the peel could really get deep into my pores-my skin feels so smooth! Beyond the results, the facility is incredibly clean and pristine, which always makes me feel comfortable and safe during my treatments. It's also so convenient that they accept SpaFinder gift cards, which makes treating myself even easier. If you're in Reno and want a clinical-grade facial that feels like a spa day, go see Sandra!

Today I went to Smoothies to have my eye lashes tinted. Jessica does such a great job! She's very…read morethorough and takes her time to do an amazing job! It truly makes my eyes pop! They usually last about three weeks! Super reasonable too! I also like how this tint doesn't burn my eyes at all! My eyes are sensitive so in the past my eyes have burned getting my eye lashes tinted but not at Smoothies' Jessica uses the best products!

I never write reviews, but after visiting the office, I feel COMPELLED. I called the office and his…read morestaff told me it would be $950 for 3 PRP treatments. I had to pay $50 for a consult that wouldn't be applied to the treatments. I get to his office and he said no, $950 is for 1 treatment. I told him his staff told me the other price. He said he has new staff and they were wrong. Um, no, you should have honored that price! I took time off work and paid for a consult I would NEVER have gone to. I'm furious to say the least. He should have honored that price. I have no respect for people that don't own mistakes like this. I'll never go to this company for ANY services.

If I could leave negative stars, I would. Scam! My husband purchased a laser hair removal package…read morefor me last Christmas. It was around $435 for full legs and bikini line. He was told it was for a series of hair removal sessions to ensure that the hair removal worked. I went for 1 session right after Christmas. I was told it would take about 30 minutes. 5 minutes into the session the machine quit working and had to be restarted. That took 15 minutes to restart. 5 minutes later, I was "done". The esthetician had it set on a 2 because the machine had been used all day long and kept breaking down. I was told I had additional sessions with my package and not to worry. Tried to schedule several more sessions. They were always booked or the doctor was out of town and I couldn't get in. I did finally get a session but was sick and had to cancel. Kept trying to reschedule. No returned calls. No answer at their office. If you call 30 minutes before they close, they just hang up on you. So unprofessional! Finally was able to speak to someone today who told me my package had expired. Then put me on hold and came back and said it was for 1 session and I would have to pay for more sessions. I explained you can get laser hair removal anywhere for less than $100 per session and this was a lie because my husband had purchased a package. They said the esthetician who did my service was no longer with them and they would let the office manager know about my experience. I'm certainly not holding my breath waiting for a call from them. The laser hair removal did absolutely nothing for me. It was maybe 10 minutes of actual laser on the lowest setting. I will never recommend this place! It's a total scam!

Dre is the greatest hair stylist I've seen in ages. Great care and conversation! The space is well…read moreventilated and starkly lit.

DO NOT go to Jen Booth here. She has no idea how to cut hair. Chopped my bangs to smithereens,…read moregoing in the Wrong direction. She promised she would never do it again. 24 hours before my appointment she canceled, saying she "didn't feel comfortable having me come to Her Salon". Because she doesn't want the owners & other stylists see that she is a sloppy stylist who doesn't care if she destroys your hair.

I've been a customer of Shannon's since 2014/2015 when she was still a nail tech and followed her…read moreto her various locations. And you bet your bottom dollar I was one of the first to let her laser hair removal me. She's always so sweet and peppy. Shannon ensures that your time is low stress and relaxing. After a while, I know the clientele numbers went up so she hired other laser techs and started offering other laser services other than hair removal. I went and saw one of the other techs, and I don't recall her name, for my first tattoo removal appointment two weeks ago to have an arrow removed from my thigh. She was very chipper and jovial and made my appointment easy breezy. She told me I'd be seeing a different tech for my second appointment. Shannon first implemented Apex's location with Jensen and Co off of Mt Rose street, and now she's in a cute little house off of Eureka. Both locations are clean and welcoming. Parking was a little more tricky at Jensen and Co. With the new location, there's definitely a lot more street parking. There are stairs to get down to where I was for my laser tattoo removal appointment. I'm not sure if there's an ADA accessible entrance to the bottom floor. I will continue to support Shannon in her endeavors and she makes the whole experience super easy and stress free. 10/10 recommend for any laser needs.

So far so good! I paid to have laser hair reduction for "pits & bits". I've had two sessions so far…read moreand I have five more to go. The first time was a little awkward because you have to text someone for the key code to enter the front door, which makes sense because of the neighborhood and surroundings. The building has been remodeled, quite luxuriously, and I enjoy walking through and going inside. Apex is located downstairs and it has been nothing but pleasant so far and I love my technician. My hair reduction has decreased dramatically and I'm very excited for my future results.