Billie was amazing and so much fun to talk to! Time flew by as we talked. I got a facial for…read morereturning clients and feel brand new. Definitely go see Billie for your facial needs! She's great to work with! (:

My first visit to this Sparks spa. It is at the intersection of York and Pyramid and easy to…read morelocate. I arrived a little early as it was my first visit and I was immediately greeted by a very nice lady and offered a drink. She also messaged Sarah to let her know that I had arrived. It is a very cute location with several different services. Sarah is a very sweet, kind, knowledgeable young woman. I had never had this service before so I didn't know what to expect but Sarah put me immediately at ease and explained the procedure and when I was ready, we began. She has a very gentle touch and I was very comfortable throughout as she explained everything that she was doing. I find this location lovely and the people are extremely kind and I will be returning next month for another appointment. I highly recommend them to anyone looking for spa services as there are several different services available.

I had an amazing pedi day at the Refuge Spa! My nail tech, Alison, was incredible and helped make…read moremy "me" day that much more wonderful! This is now my new go-to for mani/pedis. Can't wait to go back for my next self-care adventure!!

Prior to Christmas I booked a "Pedi Party for Two" for my mom and I. It was described on their…read morewebsite as a: Side-by-side treatment with softening soak and scrub, followed by nail care, trimming, buffing, and gel polish. Includes a bar beverage and a chocolate lava cake. Most of that was true, but I have to admit it was the chocolate lava cake that secured the appointment, because my mom is a chocoholic... and it was the chocolate lava cake that was neither offered, nor received. The staff was lovely and the nail technicians were competent, but the overall vibe was lacking. If there was music on, it was too low to hear. The central view was of a wall hanging fountain that was dirty and had a power cord hanging over the top of it. We opted out of gel polish, for personal reasons, and were fairly astounded at the slim pickings for regular polish... not even a basic, classic red was available (and that's what we were there for, at Christmastime). Lastly, because there were appointments stacked right behind us, understandably at the time of year, we were dismissed in flip flops. I was surprised there weren't drying lights available to us to wait under until our polish dried, in another area so the pedicure chairs could be evacuated and made ready for the next customers. It felt very slipshod to be walking my 75+yo mom out of the resort, in December, in barefoot and sandals. Because she was cold, she put her shoes on before exiting and messed up her polish. I know this isn't exactly the fault of the nail salon, but had we been given drying options, it wouldn't have happened. I was asked by the spa, afterward, in an automatic text form, to review my experience. I filled out a review, but I exceeded the allotted characters and was only able to address the lack of chocolate, promised in the price of the service, and the shortage of standard color options in the regular polish selections. It's been eleven days since our appointments, I understand Christmas happened between then and now and took that into account, but I have been surprised that no one reached out to address my dissatisfaction in the pricey package. Had I been contacted by the spa to simply acknowledge my concerns, I would have kept my review private.

I booked a massage here because it was the only place with good reviews that had an appt available…read moreat the last minute. Peyton was my masseuse and she was fantastic! Great massage. I will definitely be back!

A long overdue review incoming - I was very happily surprised with a couple's massage at SoulSpa…read morewhen in Reno for an anniversary trip. The space is incredibly cozy and homey. We were taken upstairs to the couples' room. I added on deep tissue and it was fantastic. The therapist really listened to my concerns about focusing on upper back tension and my partner's therapist worked around a recent foot injury of his. The entire experience was so relaxing and everyone from the front desk person to the therapists were very kind. I would absolutely go back if I end up in the area again!

Burning Alert !! adding burning picture…read more I had a very disappointing and painful experience at Bloom Medspa and Wellness. I went in for laser hair removal, and during the treatment I ended up getting burned. I was taking face, underarms, full hands, Brazilian. I got burns arms upper portion & during Brazilian lower portion as well . After I reported the issue, the clinic acknowledged what happened and apologized. They clearly promised me a refund for the damage caused. However, since then, they have completely stopped responding to my calls and emails. I have made multiple attempts to follow up, but there has been no response and no refund provided. This situation has caused me physical pain, emotional stress, and additional expenses because I now have to seek treatment elsewhere. I am very disappointed with how they handled this. I would strongly advise others to be cautious and make sure you trust the provider before getting treatment here. I hope they take responsibility and resolve this matter.

This is my 2nd time going to Bloom. I'm getting the IPL treatment. The first treatment I had was…read moredone by Ami and let me say she's very friendly and knowledgeable. She was training Maura (she's also very friendly). The 2nd time I went Maura did my treatment and she is just the sweetest. I go for 2 more treatments and I can't wait. The staff is wonderful. You will not go wrong booking here.

My first facial with Sylvia was fantastic! Her room is serene and comfortable, with an extremely…read morecozy service bed and blankets. It's very clear she listens to you, wants you to have a great service, and is very attentive to your comfortability. Her intake form asks whether or not you've dealt with claustrophobia, which is something I do deal with but have never had a service provider ask about or consider. Due to this, she was very mindful of whether or not certain things would be overstimulating and I honestly appreciated this most of all. It speaks to her accessibility for all populations who are trying to engage in self care, even though those services aren't always 100% comfortable for us. Additionally, she utilized breath work, meditation, and energy work during the service which made it feel unique and dual purpose. I loved the spiritual based practice. I also appreciated the extra touches, such as a care package upon leaving and emphasis on continuing care post facial. She also uses incredibly reputable skincare brands. In short, I think that anyone who needs extra love, care, and sensitivity would love a facial from her.

This was my first facial and first energy healing. She was so sweet and welcoming. Everything she…read moredid was so calming and comfortable. She was so intentional with every single step of the process and I could feel how much care she put into everything. She had affirmation cards and goodie bags for me too! I highly recommend seeing her for your next facial if you'd love a more unique and personal experience.

Kevin was good! I got 2 service and he did both i just wish they had 2 diff people for 2 diff…read moreservice. No ATM on site. Make sure bring cash. Front desk helped me with the bundle

I will not be returning to this massage parlor. Have you ever seen the videos where it's like what…read moreI ordered be what o received and they are vastly different, well that's how my experience went. I paid for a 1 hour massage with cupping added on. I didn't even get a full hour when you combine the two services. $80 for the massage and $25 for the cupping. Let's move on to the massage. I was excited when they said I would have a male masseuse because I like deep tissue massages. I even asked for deep and to focus on my shoulders as I work at a computer all day and my stress builds up in the deep recesses of my scapulas. I've had deeper massages from my Thera gun. He didn't even focus on my knots. What an absolute disappointment.

I booked a dermaplane facial with Alana, the owner, and I am simply blown away. I've had many…read moreservices done from many different salons and after this experience I will never go to anyone else. Not only will you be treated like a queen but you will also get some great knowledge in the process. They have a very experienced and knowledge staff, and offer MANY services. Of all the reviews I have done, this one takes the cake and gives it to you too!

I just wanted to update my review since it's been a while. I last came in April 12 to yet again…read morehave my eyebrows waxed by Alana. All my previous sentiments still stand about how wonderful she is in waxing the brows: she does it for their shape and not the trends. Additionally I wanted to comment on what a great business woman she is. It's been great to see her through so many changes and the growth of her business. She started off, when I started seeing her in 2014, just her and one or two other aestheticians, and a couple nail ladies. Now, she's got a good handful of employees also doing waxing and possibly other services. I only see her for my eyebrow waxes. Also in 2014 she started in a like four room office upstairs in a converted house to business building in midtown. Now she's got a larger converted house to business building, where she is currently. She truly cares for her clients and employees and wants to give everyone the best experience possible. Will continue to see her for waxing my eyebrows, and will continue to 10/10 recommend this business as a whole.

I really enjoyed my facial with Erica, today. She's very friendly with a calm, gentle way about…read moreherself. The room I was in had a relaxing atmosphere and soothing music. She has a form you fill out before your appointment which helps her know you a little and personalize your facial. She was truly interested in my particular needs. I appreciated that. My face felt so good when she was done. I highly recommend her.

Erica is just fabulous! She is so very responsible, and got back to me much faster than I expected…read morewhen I sent a message through Yelp. Scheduling appointments is very easy, and she is fast to answer any questions you might have. It was definitely a sign of the good things to come. Her space is just immaculate, very nicely appointed, and your immediately put at ease as soon as you walk in the room. I think she offers excellent services at very competitive prices. I was so pleased walking out, and I will definitely be returning. My son will be seeing her this week as well, and I have very high hopes for his experience. I highly recommend Erica for any of her services. She's just a wonderful lady and gives a great facial!

I've gone here about 3 or 4 times now in the last year. I've only had great experiences!! The place…read moreis gorgeous, the staff is AMAZING. Especially Aria. I would recommend everyone to book with her, she has a beautiful character and most importantly she is perfect at her job. She listens to every request and leaves your hair looking brand new. Every time I come here I leave looking and feeling gorgeous and I feel so welcomed from the second i walk into the door. 100% recommend!!

I've been coming here for many years and although I've had to change my hair stylist for one reason…read moreor another, I continue to have really positive outcomes. Recently, I had my hair cut with Aria. She was really fun to talk to and really took her time to make sure I had the results I wanted. I also love the vibe at Atelier. It feels special from the moment you walk in.