I really liked Dr. McCormack very much. She did my procedure just like I asked her to, the only…read moreissue it took months of healing time and even now I feel a twinge here and there in my implants. She did a procedure that's called a "exchange " because I had an implant that burst. I'm not sure why it did but it hurt me tremendously. I initially was diagnosed with breast cancer in 2010 and had a double mastectomy at the time. That surgeon did a horrific job because they were incredibly tight so I had them redone in 2014 to make them smaller and just more comfortable at that point. When I started to have pain in my right implant I could tell that the implant had ruptured just because how it looked and felt. The pain is also a good indicator. I went to see Dr. McCormack at her beautiful office that has the surgery center in the same building. Great for her! Nice planning. The front desk people made sure the would not be happy to help with the insurance in anyway...My surgery would be covered since the implant burst. It was a complete pain to get them to get me the doc notes and photos. The lied to me a couple of times until I FINALLY received them. I mean 10 grand is a great vacation for me. I would never get any further procedures at this office because you barely deal with the doc just with those awful front desk persons. I get it you don't want to deal with insurance but seriously they just couldn't be bothered with my request. Annoying

Nice offices, nice staff, but the results were not what I was hoping at all. She asked me what my…read moregoals were, and she made recommendations that seemed to be based on reaching my goals. She did not disclose all the details of what her recommendations would look like. Additionally, my results were the opposite of what I had hoped, and now I have to live with it every time I look in the mirror. I'm not convinced that Dr. McCormack is even concerned with her work, since I never saw her during any of my follow ups. And when I expressed my concerns during my year of healing, her staff would just try and reassure me. It's been over a year. I healed well, but the results are not good. I spent a lot of money on my surgery, but spent additional money on having to pay my bills while being off work during recovery, which I expected. With all the money I ended up paying all together, I certainly did not expect to get such poor results. And I cannot afford to go take more time off work and go back into surgery to get it fixed. When I can afford to get this fixed, I will certainly be going to a different plastic surgeon.

Another treatment today! I bought a series of Rf…read moreMicroneedling and Lase MD. Meagan numbed my face and then I relaxed in the Ocean Room until it was time for my procedures! I just closed my eyes and took it all in with a short nap! So relaxing!!! Thank you for a great experience!

If you choose an "add-on," they incorporate it into the timeframe of your massage. For example, I…read morebooked a 60-min Swedish massage and paid extra for a scalp massage/treatment. The scalp massage was incorporated into the 60 minutes, not in addition to, which took away from the 60 minute massage. It's misleading. I wouldn't have paid for an "add-on" if I had known. When I booked it, it said total time was 1hr 15. And when I later asked, they said that includes clean-up time. What does clean-up time have to do with the time shown to the guest? There's also a reason Dolce Vita had availability last-minute, when Atlantis and Peppermill didn't. Dolce is simply not worth the price. The amenities are very very average. In the ladies room, there's only a steam room and sauna. The shampoo and conditioner are poor quality too. The men's room (according to my partner) doesn't even have a steam room. I've visited Dolce about three times, and this past weekend will be my list. You can get a much better experience elsewhere, and for less money. The masseuses are good, but the customer service is just ok. Really wish they'd be more upfront about add-ons, and really wish they'd step up their amenities because the location has potential.

This review is for the fabulous Victoria!!! She is amazing in all the ways. I visit her for eyebrow…read moreshaping, waxing, and tinting......and can i just say......I will see no one else. I have followed her to a few places because she is that good. She gets 5 stars! Posh salon gets less stars from me.....but i have to follow the fabulous Victoria anywhere! We got "shushed" in the hall on last visit and I do not find that to be professional or appropriate when our voices were reasonably toned and headed to my appointment. The woman who did this, I believe to be the owner but I am not certain. There are many other ways to speak to clients in a much more professional and appropriate way than how she chose. I will return because of my brow lady, and solely because of her.

Dre is the greatest hair stylist I've seen in ages. Great care and conversation! The space is well…read moreventilated and starkly lit.

I just had "the PRF under-eye treatment" done yesterday and the results are absolutely amazing!! I…read moredon't look tired!! I am so grateful for & highly recommend the PRF under-eye treatment that actually works to do away with the under-eye dark circles. If you are searching for a professional personal treatment center, The Beauty & Wellness Collective is definitely worth time for your personal investment for yourself. The entire staff are all very friendly, wonderful and professional!

Absolutely love my experience with Kat and the Beauty Collective! Each time I come in we always get…read moreto chatting and catching up on all the things that have happened. Every time my services come out wonderful and I leave feeling refreshed! Their new place is absolutely gorgeous and the set up is perfect for their high-end and luxurious treatments!

I found my new med spa home. I just did jawline contour and lips by Injector Danielle. What a…read morefantastic experience! The numbing room is an amazing touch, you relax in a nice room on a comfy couch while you numb rather than under a light in the injection room anxiously waiting. Danielle was highly skilled, knowledgeable and made me feel very comfortable. My lips and jaw are flawless and even though yes lips hurt, her skill and technique made the process as painless as possible. THIS is how you are suppose to feel leaving a med spa. I highly recommend Danielle here. I'll be back for more soon!

It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

Lacy has mastered her craft, always a perfect application every time. She's personable and caring…read more Listens to your concerns and offers solutions! I've been going to Lacy for over 5 years, wouldn't go elsewhere.

Oh my goodness, Laci is a master of her trade! She has an incredible aesthetic eye, flawless…read moretechnique, and is absolutely one of the sweetest people ever. I've had multiple various treatments with her since moving to Reno a year ago, and every single time I've been delighted with her work! I love the way she highlights and magnifies a person's natural beauty. I feel 100% confident in any suggestions she has and love just letting her take the wheel. She is by far the best I've ever worked with, and let's be honest, I'm no rookie!

It's been 4 years since my surgery and I'm still so happy with my results. I've never felt so…read moreconfident. Before my surgery, I was constantly aware of my nose and self-conscious about how it looked from different angles. I don't think about it at all anymore. It's so nice not to have that noise taking up space in my brain. Sometimes I'll take a picture and say "thanks dr Yamamoto!" I've added some current pics that show it fully healed.

I recently went in to see Amanda for facial Botox and Nefertiti lift (Botox along the jaw and…read moreneck). She is so gentle and professional. Love visiting the office and always feel so well taken care of.

Maddi gave me the lips of my DREAMS! Her initial consultation was so thorough, asking what I wanted…read morewhile telling me what she saw and we were able to figure out the exact shape and volume for my lips leaving me with even better results than I expected!!

I have very bad neck pain. It has been a problem for at least 10 years if not more. I am tired of…read morehaving to get lidocaine shots in the trigger points, and have researched other ways to relieve it without having to take pills or get injections. I came across a device called Omniwave while scouring the internet for solutions and immediately wanted to try it, but there has not been any place in Reno to get it. Oh a whim, I googled Omniwave again not expecting anything, but then this clinic came up. First off, it should be listed as Youth Inc. instead of just Youth, but meh, oh well. I had a long consult where I was not rushed and had the opportunity to ask all my questions before committing. I did not feel pressured into buying anything. After grilling the device tech, I felt confident to buy a package of 6 treatments. The treatment itself was odd because I was expecting there to be pain, or at least something. The only thing I felt was a small tingle, so I presumed that it wasn't really working or going to do anything. That went on for maybe 7 minutes before the treatment was done with. So I got up a little cranky, but then when I bent down to get my hat, I didn't have the same level of pain that gravity exerts on my neck when I do that. So that was the first big notice. The second notice was my range of motion. I could see more when looking over my shoulders. Lastly, I was in process of developing a migraine, which I get frequently due to my neck, but it did not set in during the evening. I was able to function normally. I'm two days out from my treatment and still doing well. Looking forward to my treatment schedule and the results that will come.

LOVE this place. I am so thrilled with how my filler and botox looks. Libby is an artist!read more

I've been a client of Libby's for over 15 years and she helps me look fresh and great for my age,…read moreand not like I've had work done. When I disclose my age people are usually amazed and I just say "Thank you Botox cosmetics" but really I should say "Thank you Libby". Libby knows where to place it along with other "cosmetics" so you look fresh and natural, not tired.

This was my first actual appointment with Jade, although I had already gone in for a consultation…read morebeforehand--and that consultation alone already made a strong impression and helped me feel comfortable trusting her with my hair. During the consultation, Jade took her time in a way that immediately stood out. She didn't rush through anything or treat it like a quick overview. Instead, she really listened to what I wanted, asked thoughtful questions, and carefully looked at my hair's current condition and history. What I appreciated most was how honest she was while still being kind--she didn't just tell me what I wanted to hear, she explained what would actually work best for my hair in terms of color results, maintenance, and overall health. She walked me through different possibilities and made sure I understood the reasoning behind her recommendations. By the end of that consultation, I already felt like she had a clear, personalized plan for me, which made me feel confident going into the actual appointment. When I came in for the service, Jade picked up right where we left off. She revisited everything we discussed during the consultation and made sure we were still aligned before starting. I really appreciated that she didn't assume anything--she checked in with me, confirmed the details, and made me feel involved in the process from the very beginning. Throughout the appointment, she was extremely communicative in a calm, natural way. She explained each step as she went--whether she was applying color, adjusting tones, sectioning, or cutting--and always made sure I understood what she was doing and why. It made the entire experience feel very transparent and reassuring. Instead of sitting in silence wondering what was happening, I felt included and informed the whole time. Her attention to detail was one of the most impressive parts. She didn't rush at any stage, even when it took extra time to refine things. With the haircut, she carefully shaped and rechecked sections to make sure everything flowed properly and suited my face shape. With the color, she was very intentional about tone balance and blending, making sure it looked natural, even, and well-integrated rather than patchy or overdone. Even after the main work was done, she continued making small refinements--adjusting little details that most people might not notice but that make a big difference in the final result. What made the experience feel even more special was the way Jade carries herself with genuine warmth. Even though this was my first full appointment with her, she made the environment feel very comfortable and welcoming. It never felt clinical or transactional--it felt personal in a really natural way, like she genuinely cared about how I felt during the process and how I would feel leaving. And at the end of the appointment, when everything was finished and I was fully styled, she gave me a hug. It wasn't rushed or awkward--it felt very genuine and kind, like a small but meaningful moment of connection after the service. That hug honestly made the whole experience feel even more personal and memorable. It gave a sense of warmth and care that went beyond just doing my hair well--it felt like she truly values the people she works with. Leaving the salon, I felt really happy with my hair, but also genuinely taken care of as a person. Even though this was just my first appointment, it already felt like I had found someone I could trust long-term with my hair. Jade combines technical skill, communication, attention to detail, and genuine kindness in a way that made the entire experience stand out.

I came in with already very blonde hair, with the exception of the top of my head where my previous…read morehighlights had grown out and my natural color was showing. My request was very straightforward: have the grown-out sections re-highlighted and brighten the rest of my hair so that the overall color was even more blonde and brighter. Unfortunately, I left the salon with brown hair. It honestly looks like she just made it go back to my natural hair color. I have never, ever left a salon with my hair darker than when I walked in, especially when I specifically asked for my hair to be brighter and more blonde. It's really frustrating spending $300 and then getting the exact opposite of what I was asking for. Especially since I will now have to spend even more in the LA area where I live to fix it.