Public Service Announcement: For anybody that's interested in buying a 2018+ Digital Cluster to conduct the retrofit. Stay away from a business called "Auto Truck & Electronics". They are selling them and seem to be the best deal on the web. There's a reason why. Grab a Snickers bar and read below. I purchased a cluster from them and sourced the remaining parts to complete the kit. I then contacted Sam Reeves for the programming since he's pretty much the go to guy for that. Received my first cluster, had the programming done and it everything seem to be working properly until it randomly started to turn off for 1-2 seconds and then turn back on. It did this over and over every 2 minutes and 17 seconds to be exact. I contacted Sam Reeves and he informed me that this happens more often then people know and it's an hardware issue with the cluster itself. I then contacted the company and told them what I was experiencing. They swore up and down that they have sold "hundreds" of these clusters and they've never had a customer have this issue. I thought ok, I'll send it back and get one that works. So I send it back on my own dime and they send me a different one back 3 days later. The second cluster I received from them had the EXACT same issue. Powered up fine and then turned off for 2 seconds and then shut back off 2 minutes and 17 seconds later. At this time, I started thinking the programming files Sam sent sent might be wrong or corrupted or something. I contacted Sam and he assured me his files were correct and that I had to have sent ANOTHER bad cluster. I contacted Auto Truck Electronics again and told them the issue was still happening. They pretty much told me that, this is impossible that the second cluster is bad as well and that my programming must be wrong. I assured them that Sam's programming was correct since I know he's done hundreds of kits without issue. So sent the second cluster back on my own dime once again since I didn't have "solid proof" showing that they were sending me bad clusters. They shipped a third cluster back about a week later. It powered up and has yet to randomly turn off for the past almost 3 weeks. Pretty much proves they were sending DOA clusters the first two times. I contacted them back to speak about being compensated for shipping the previous clusters back when it clearly wasn't something I did wrong. The same person I had been speaking with throughout this whole ordeal told me to give him a few days to send it through the channels and he would get back to me on what they could do for my troubles. A week later comes and no phone call still. I guy the guy and he informs me that management isn't willing to refund return shipping or compensate for inconvenience on their part. I would not suggest buying from this place at all cost. read more

They have poor customer service and just give excuses. Do not order parts from them. STAY AWAY!!!!

Terrible customer service. Returns take a month IF they even care to do it at all. Bought a part online, no receipt from purchase through email, ended up not needing it anymore so I called them the same day to return the order that was never shipped. A month later I have not heard back from them, $200 gone! read more

As the previous post says, "DO NOT USE THESE GUYS!!" I was just taken to the tune of $589.00 by them to rebuild my DSC unit. I mailed it in 2 months ago, and they sent me another person's unit. I discovered the error, and called them, because it won't work in my car. See these DSC units are a one time entry for the vin number you cannot reprogram them as you see on the internet. Now with that said it does not mean all previous ABS modules cannot be reprogrammed, but it does apply to the DSC. I found this out because I thought I could reprogram the unit and was told by two repair shops, one being the dealer it couldn't be done. The dealer tried anyway, guess they felt sorry for me, and didn't charge me when it couldn't be done. Started talking to Matt who is always nice to you on the phone, but claimed mine was pretty badly damaged and they didn't want to make me wait so they sent me an exchange. I told him the above listed information and he said he would rebuild mine but it would take a bit, and to send the wrong part back. So I did, and two weeks later I received a DSC unit. After closer inspection I realized they sent me the one I returned to them two weeks prior and I began calling again. Again, nice lip service stating they would look into it and call me back, and no call backs. Called this past Friday, and spoke to someone else who said Matt was unavailable, and sounded unsure of his first name, Will. Will took down my information, my story and said he would call me back during lunch time to resolve this issue with me. I really don't think you would be supprised to find out I didn't get a call back. I called the dealer and ordered a new DSC unit. The sad part is I picked up on this company from the BMW forums and they were talking good about the company. I'm going to call Monday to ask for a refund, and I am not going to hold my breath after the other posts I have read on the net. I wish I had found these warnings before I sent them money. I would have avoided using this company. I learned my lesson, don't put yourself through this nonsense and take your business somewhere else. Case you want an update...The web site is now ASI which stands for Automotive Scientific Inc. I still do not have a refund but I contact them on a regular basis. A final update for everyone.I had to file two complaints with the BBB. The first one to get them to agree to the refund. The second one to get them to process the refund 30 days later. Be careful! read more

Beware of doing business with this company. They will NOT stand behind their warranty and products. Once they have your money you can kiss it goodbye. I purchased a rebuilt unit and it failed in six months. Too bad for me, no refund. read more

DO NOT USE THESE GUYS!! I am a manager of an automotive shop in Austin, TX. In the past, I have used Auto & Truck Electronics and they have been fine. Recently I sent an ABS module from a Tahoe and a engine computer from a Sentra. Upon sending the units to get repaired Auto & Truck Electronics to prepay for the work that is to be done. I sent the ABS module for the Tahoe and the engine computer for the Sentra. They told me to send a money order in the amount if $586 for repair. Within a week I go the both items back. I install the ABS module in the Tahoe and got the same results. So I called Mike at ATE he told me to send the module back. So I sent the module back for a second time and still had the same recurring problem. They told me it was the ABS pump and not the module. After further testing and more diagnosis it was the ABS MODULE!! The Sentra engine computer had the same results. I had to send the ECU in twice. The second time coming back from ATE worse. Being a business that specializes in auto module and computer repair....makes me think they do not know what they are doing. After paying for a module and a ECU reprogram, more time for diagnosis, and leaving the customers without there cars for long periods of time DO NOT do business with these guys unless you can afford to be without the parts for a long period of time. read more

Great experience!! I sent my ABS module to them for repair, great price and saved me over $600!!! Completely fixed my problem. I highly recommend them and will be using them again. read more

Sent them BMW control units 3 months and was promised a check for $1900. Have called twice a day everyday for the last 3 weeks. I get blown off by everyone and everyone dodges my calls and dumps me into voicemail noone returns the phone calls. They are THIEVES!!!!!! DONT DO BUSINESS WITH THEM!! read more