Guy at the front desk wasted well over an hour of my time just to tell me they couldn't fix my tire…read morethat day. Don't recommend.

At the Escanaba - stopped unannounced with what I thought was a bad wheel bearing. Guys fit me in…read morewithin an hour. Fast ,knowledgeable and courteous.

I have lived in Marquette for 18+ years and in that time I have had need of major auto body repair…read moreon 3 occasions. These involved a deer, a felony hit & run(they still looking for him), and most recently, a massive storm blew over a tree, part of which landed on my truck. Each time I was impressed with their warm friendly atmosphere, their communication with me in regards to the progress, their professionalism, efficiency, and the quality of their work. They have finished my vehicles on time or even a bit early as compared to their initial time estimate. As an added bonus, they are the only preferred vendor for my insurance company in the county and as such, there was no need to wait for an adjuster nor did I need to get multiple estimates. From my perspective there is no need to go anywhere else for auto body repair. You will not be even a little disappointed...

*****RED FLAG******* ***DONT TAKE YOUR CAR HERE***…read more Had my Traverse in December for front-end repairs and a dented back hatch. I received a rental car with the tire pressure and check engine lights on, along with incorrect paperwork. This should have been my first red flag. When I called to report the mistakes, the receptionist dismissed it. After picking up my car, I called to say the backup camera wasn't working. The receptionist told me to stop by for a scan. When I did, I was told Bradley wasn't there and to come back after the weekend. On Monday, they walked out, checked the camera, and said it needed an "update" but everything was working, and I needed to take it to the dealership. They claimed they would go after my insurance if the they were found at fault. That's unacceptable; if they are at fault, they should own up to it. The dealership found that my camera and harness were corroded and needed replacing. I spoke with Gerald, who claimed corrosion was impossible in a sealed box - a clear sign he didn't know what he was talking about. The owner, Brad, eventually called. He admitted Gerald was wrong, and the camera didn't need an update, but now refuses to fix the backup camera, calling it a "known-issue," even though it worked perfectly before I brought my vehicle in. This company has lied multiple times throughout this entire process, from start to finish. They cannot be trusted with your vehicle

nice place to go to repair the car. The people is incredibly nice there and willing to do the help…read more The conversation is professional as well.

This shop is incredibly rude and unorganized! Not only did they make it incredibly difficult to get…read moremy car back from them, but they called me an ass hole over the phone! Never use this business.

Brought my car here for repairs after hitting a deer. Freaking phenomenal. They gave me a fair…read morequote when I was shopping around for the best deal. While my car was being repaired they offered me a free loaner. When I got my car back it was clean and looked like new. They were very nice people to deal with and they definitely stand behind their work. I would absolutely recommend Classic Auto Collision to everyone.

From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.

LAFAYETTE COLLISION IN MARQUETTE MI…read more I just got my Subaru SUV back (March 2026) from the shop and I'm glad to say that I can strongly recommend Nick and his staff because of the excellent job they did. If I had known that it was going to look so good when we picked it up I might have had a used car sales ad ready to post to reflect the increased value. There are several reasons for an excellent rating. The detail of the work was highly professional, and my wife expressed it best when she looked over the exterior and then as we drove home when she looked closely at the interior. Her statement said at all: "It's obvious that the people at Lafayette Collision take pride in their work." Our experience from start to finish was exceptional, and there was no complaint to be made at any time. In this instance the owner, Nick, always was involved from our first meeting to get the estimate up until we got the keys back and departed. I make it a point to try to get three estimates for any major job that I have to have done. When I got the third estimate, I saw that the others were higher and, in conjunction with talking to the employees, I got the distinct impression that things were being padded. So naturally for the sake of my insurance company and my future rates, I went with LC as the one that gave me the best price and confidence that the job would be done correctly. Another plus is that during the week that Lafayette Collision had the car, we received emails about the status of the work and the expected date of return as was originally promised. The customer service also included a personal response by phone from Nick to an inquiry that I had left on voice mail. I would say that such service is a rarity in this day and age. So for those of you who like a company that knows what it is, I think this information would help you to decide if you're ever having to get car damage repaired. BTW, Nick threw a little freebie in for us with regard to a window chip that we did not expect but greatly appreciated. It's that type of consideration that gets people to return in the future when the service is needed as well as make legitimate referrals.

I was met with courtesy and professionalism from entry to finish. During this time of COVID 19 I…read moreexpected a longer wait. Was pleasantly surprised! Nick called me himself to give update and time of finish. The repair was perfect!! I highly recommend Lafayette Collision!

My sister drives a 2018 chevy sonic she bought the car for 4 grand and she recently hit a deer she…read morewas going slow all it did was crack her headlight a little bit i trusted bartenens and i told her to go there sue brought it in they never gave her a quote or told her an estimate she never said she wanted oem parts or was asked she was charged nearly a 1000 dollars to change her headlight that had just a small crack in the plastic she came to me freaking out and i tried to call no one answered i found that very unprofessional and not right never once got a call asking what she wanted to do i should've just bought a non oem headlight and then changed it for her myself all she got was a sorry thats our bad they never did anything about it just an ope sorry we messed up i will never go back to bartenens again im very displeased with the unprofessionalism that she was treated with 1 star would not recommend

Very happy with the service we received. We needed to replace the headlight assemblies in a hurry…read more Very dangerous driving at night the way they were. All the other shops couldn't get us in soon enough. Bartanen's Auto Body understood our situation (and danger) and got us in within a week and during Thanksgiving week! They also completed the job and the invoice was 100 bucks less than they quoted on the phone the week before! A BIG THANK YOU TO STEVE AND BOB!!!!!

We were visiting family in the UP and had a minor car emergency preventing us from traveling safely…read moreback home to Iowa. Todd at Derouin's got us in quickly and had the problem resolved in a matter of minutes! The whole staff are the most polite miracle workers you'll ever meet!

I have had several repairs completed by Dick and his staff. Always found them to be personable,…read moreprofessional, knowledgeable, and reasonable. I would never hesitate to use Derouin's services again.

I pay a good amount of money for a monthly pass for this car wash not to be closed what seems like…read moreevery week at least an hour early. I seem to come here around 6 and more often than not the wash is closed. If you are going to not be open for your advertised hours CHANGE YOUR ADVERTISED HOURS. Extremely frustrating for the amount it costs to use this place and will be canceling if this proceeds!

So waiting in line for 40 minutes the worker comes out of the building and tells me they are closed…read moreat 6. I was leterally at the entrance door. Not a great way to run a business. Not happy with this. Never had that experience before. So pissed!​