LAFAYETTE COLLISION IN MARQUETTE MI…read more I just got my Subaru SUV back (March 2026) from the shop and I'm glad to say that I can strongly recommend Nick and his staff because of the excellent job they did. If I had known that it was going to look so good when we picked it up I might have had a used car sales ad ready to post to reflect the increased value. There are several reasons for an excellent rating. The detail of the work was highly professional, and my wife expressed it best when she looked over the exterior and then as we drove home when she looked closely at the interior. Her statement said at all: "It's obvious that the people at Lafayette Collision take pride in their work." Our experience from start to finish was exceptional, and there was no complaint to be made at any time. In this instance the owner, Nick, always was involved from our first meeting to get the estimate up until we got the keys back and departed. I make it a point to try to get three estimates for any major job that I have to have done. When I got the third estimate, I saw that the others were higher and, in conjunction with talking to the employees, I got the distinct impression that things were being padded. So naturally for the sake of my insurance company and my future rates, I went with LC as the one that gave me the best price and confidence that the job would be done correctly. Another plus is that during the week that Lafayette Collision had the car, we received emails about the status of the work and the expected date of return as was originally promised. The customer service also included a personal response by phone from Nick to an inquiry that I had left on voice mail. I would say that such service is a rarity in this day and age. So for those of you who like a company that knows what it is, I think this information would help you to decide if you're ever having to get car damage repaired. BTW, Nick threw a little freebie in for us with regard to a window chip that we did not expect but greatly appreciated. It's that type of consideration that gets people to return in the future when the service is needed as well as make legitimate referrals.

I was met with courtesy and professionalism from entry to finish. During this time of COVID 19 I…read moreexpected a longer wait. Was pleasantly surprised! Nick called me himself to give update and time of finish. The repair was perfect!! I highly recommend Lafayette Collision!

I loved this do-it-yourself car wash. Unlike drive through touchless car washes, this one removed…read morethe miles of Michigan bugs stuck to my car. Insert your credit card, then use the hoses and brush to clean the car as well as you'd like.

Better then drive through car wash but sewers aren't cleaned, the change machines always out of…read moreservice, vacuums there don't suck anything up probably plugged, trash bins there are full. They also only pay minimum wage if you want a job there. Also charged my card ten and I was told I'd get only $5 back and never received it. Other then that it's okay

I have lived in Marquette for 18+ years and in that time I have had need of major auto body repair…read moreon 3 occasions. These involved a deer, a felony hit & run(they still looking for him), and most recently, a massive storm blew over a tree, part of which landed on my truck. Each time I was impressed with their warm friendly atmosphere, their communication with me in regards to the progress, their professionalism, efficiency, and the quality of their work. They have finished my vehicles on time or even a bit early as compared to their initial time estimate. As an added bonus, they are the only preferred vendor for my insurance company in the county and as such, there was no need to wait for an adjuster nor did I need to get multiple estimates. From my perspective there is no need to go anywhere else for auto body repair. You will not be even a little disappointed...

*****RED FLAG******* ***DONT TAKE YOUR CAR HERE***…read more Had my Traverse in December for front-end repairs and a dented back hatch. I received a rental car with the tire pressure and check engine lights on, along with incorrect paperwork. This should have been my first red flag. When I called to report the mistakes, the receptionist dismissed it. After picking up my car, I called to say the backup camera wasn't working. The receptionist told me to stop by for a scan. When I did, I was told Bradley wasn't there and to come back after the weekend. On Monday, they walked out, checked the camera, and said it needed an "update" but everything was working, and I needed to take it to the dealership. They claimed they would go after my insurance if the they were found at fault. That's unacceptable; if they are at fault, they should own up to it. The dealership found that my camera and harness were corroded and needed replacing. I spoke with Gerald, who claimed corrosion was impossible in a sealed box - a clear sign he didn't know what he was talking about. The owner, Brad, eventually called. He admitted Gerald was wrong, and the camera didn't need an update, but now refuses to fix the backup camera, calling it a "known-issue," even though it worked perfectly before I brought my vehicle in. This company has lied multiple times throughout this entire process, from start to finish. They cannot be trusted with your vehicle

Car sales is top notch! Recommend Kevin M. For car sales. Service is slow and may take days or…read morehours for basic work. Body shop is great, Jack is always very helpful and is smart on what he does.

Yup, don't buy anything "As is" from this dealership because the car will start to fall apart once…read moreyou're out the door. The first time we put gas in it, it didn't want to start. They said it was fully inspected before we took it, but that clearly is not true with these issues present. They said Bring it up there to get checked and they wouldn't cover the cost at all. As well, when we got it, it didn't have the air filter cover. The stabilizer link also broke a week in as well. If you ever decide to buy from this dealership, have another mechanic look it over first, because this shouldn't happen. We shouldn't have to get serious work done right away like this. Especially when we got the car this August 2021. And like I said, it clearly wasn't fully inspected if the gas issue was there to begin with. They never told us this before they sold the car. I think something like this should be addressed and fixed before sale on their dime. Never buying from this dealership again.

Kept me well informed as to what they were doing to fix my non-starting issue, which was happening…read moreonly when temp dropped below 20°F. It turned out to be a lengthy investigation but they figured it out. I felt very secure in their diagnosis and the remedy. I'll take my car no where else.

We received a quick turn around on a repair that saved us from having to rent a car to get home and…read morethen drive 11 hrs back to pick out car back up. I can not say enough good about this shop.

Don;t ever take your car Whistlers to have any work done on it.....what a f***king joke..This place…read moreis full of uneducated ignorant people.....all they do is lie to your face...i brought my car there to have a hitch put on....i was told to have it there by 10am and it would be done by 1 pm...i called at 1pm it wasn't ready got the excuse the installers car ended up in the ditch so was late to work ....315pm i called again...got another excuse....430 i call and said i want to talk to the manager he wouldn't come to the phone talk to so i told the woman i'm coming to get my car. When i got there she went to get the manager....got tired of waiting so i went back in the garage told the people working on my car to stop and take it off the lift....where is the manager.... he was hiding in an office..wasn;t going to come out and talk to...then came out yelling at me... for being in the garage....would not even listen to me....so a 3 hour job just turned out to be an all day job that didn't get done. I had to call the police to get my car back... What a f**king place this. I will tell everyone i know what assholes they are there. Please share this with everyone you know. And this is what there ad said on line::: Certified foreign and domestic repair. Whistlers provides fast and complete auto repair at a great price. Family owned operated. Full line of Replacement and aftermarket auto parts. 24 Hour Towing and Road Service. We care about our customers here at Whistlers

These guys will screw you over if you need your car towed. They'll just take your car and charge…read moreyou twice. They'll just say it's the "city charge."

lemoines provided honest detailed diagnosis and high quality repairs for a reasonable price if you…read moreneed any work done to your vehicle this shop will treat you with respect and provide top notch work

Great service, very affordable, and handled an emergency for us so we could drive 400 miles that…read moreday!

I haven't done a yelp review in a long time, but I had to come on and do this one because of the…read moregreat experience I had. I have never had such an enjoyable experience shopping for cars. My visit was tailored to my needs and wants; there was no pressure. Nobody was pushy, and everybody went out of their way to make us feel welcomed. Our sales associate was Ryan Campbell and I will stick with him throughout the years for me and my family and our Subaru needs .The manager came and introduced himself along with the associate that assist you with learning the technology components of your car. I will admit I was at the dealership for quite a bit of time however, there were many laughs and frequent checks if I needed snacks or drinks. The staff here are extremely friendly and knowledgeable about all things Subaru. I love my new Forester !

Warranty work but drove 2 hours to get here and wasn't told that the repair would take 2 hours. No…read moreloaners available and not enough seating for the customers. I'm standing as I type this