I was referred to Imperial by a former colleague who had the same make, model, and body style…read moreToyota as me. He swore by them, so when I needed some major work done, I gave em a shot. By me not being a mechanic, I wasn't sure if they did a good job or not, but I was sure that they made me feel good about spending that kind of money. Even while waiting one day, another customer made the point to assure me that these guys know their stuff. Nick and his team (including the dog*) are very friendly, knowledgeable, and timely. The thing I appreciate most is that he remembers my name and the work done on my vehicle. That's impressive seeing as how I have only come in there three or four times in the past three years. Anyway, long story short, I reluctantly recommend Imperial (the more people know about it, the more business they'll get, and the harder it'll become to get my vehicle serviced quickly! lol). These guys are great! * If you're afraid of dogs, please don't be alarmed by the dog. He is so quiet behind the desk that you'll never know he's back there until you see him or Nick talks to him.

Had a lot of suspension issues with my car. They didn't try to rip me off because I'm a female and…read morethey were very friendly. I was recommended by my close friend and they did not disappoint! I will most definitely be taking all my repair issues to them.

Be Careful at Velasquez Chicago Heights -- Dishonest Diagnostic Practices…read more I went to Velasquez in Chicago Heights because my car's check engine light was on. AutoZone told me it was the catalytic converter, so I purchased the correct one and brought it in for installation. After inspection, they told me my catalytic converter was in good condition and that the issue was the three flex pipes, which I paid $450 to replace. A few days later, the same problem returned -- same noise, same check engine light. When I went back, the same shop told me now it's the catalytic converter after all, even though I was told to return the one I had already purchased based on their advice. I ended up paying for unnecessary repairs, return shipping, and now they're asking for another $350 to fix what I initially came in for. This experience was disappointing and felt misleading. As a Black woman, it's disheartening to constantly feel taken advantage of in car repair spaces. Please double-check diagnostics before agreeing to costly repairs and get a second opinion. Honest service matters.

Awful service. Half did my brake job. Don't go here for your car repair. The owner is rude and…read morewill rip you off. ​

Amazing punctuality, owner and staff all friendly aswell as knowledge and reasonable, would…read moredefinitely recommend to anyone looking for a diagnostic or repair on their vehicle!

I went to get a diagnosis on my AC. They recharged it but it didn't work unfortunately. Didn't…read morecharge me for the refill, how nice!

I am very satisfied with their service. I feel they look at all angles to give you quality and…read moreaffordable option to getting the necessary repairs done in a timely manner. They seem like very honest people.

Good mechanics with reasonable prices and service. I would recommend them to anyone who needs…read moresimple repairs.

This place is great! We only waited 30 seconds to get waited on. Getting our car emission tested…read moretook less than five minutes. The attendant was so nice and friendly too. Even my dog gives this place five stars!

Came here for a simple admissions test got here at 10:07am for admission test and sat in line for…read more15 minutes before I called the phone number and when I told the guy what I was here for he put me on hold, not feeling too professional over here. I don't feel like an admission test should take more than 15 minutes. I might as well be getting that oil change. Plus I seen another car pull up and go straight in while three cars were in line.

I very much appreciated them checking for my vehicle issue and they fixed it under the price…read moreexpected. They delivered in speed of the repair too. It isn't too often you can feel like you trust the car mechanic!

Allways good service an good prices. And allways done on time. Jim an paul have allways been goodread more

Pinnacle did a mobile pre-purchase inspection on a used car I was considering. Really great to work…read morewith: very flexible and professional. I was getting everything lined up on the fly to do a test drive and the inspection at the same time, and I was really impressed that Pinnacle was able to get there post haste. I ended up buying the car and I have peace of mind because of the inspection.

I needed a starter replaced because my truck was stranded in a parking lot and they came out on the…read moredate and time agreed upon and did the job in no time at all price you really can't beat. Excellent communication along the way as well. Would recommend 10/10 times

Great! Start to finish! Highly recommended for your auto needs!…read moreStaff is knowledgeable and work with integrity.

From the owner: All around auto repair, custom exhaust specialists and emissions specialists. Best prices, best…read moreservice