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    Auto Express

    5.0 (2 reviews)
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    Coggins of the Berkshires - Illegal and Dangerous Silicone Repair

    Coggins of the Berkshires

    (9 reviews)

    I purchased a Toyota Tacoma at Coggins of the Berkshires and will be taking them to court due to…read moretwo illegal repairs. Coggins performed unlawful repairs on the truck that affected both performance and safety after selling it with an audible exhaust leak. Please see photo of illegal silicone repair made to exhaust manifold after truck was brought back only two days after picking up. This illegal repair would only have lasted a few months if it had went unnoticed. After returning truck to Coggins for repair, Coggins kept the truck for several days and 'repaired' with a giant glob of silicone over the leak. This repair would never have passed inspection and was dangerous to the safety of everyone riding inside the truck. My mechanic looked disgusted when he showed me. Also, I was told the truck would be brought to Toyota standards and instead undisclosed aftermarket parts were used. I highly recommend having a mechanic check out any vehicle purchased here. I personally will never purchase anything from Coggins again. Instead, I am reporting them to the Massachusetts State Attorney's Office, the Better Business Bureau, and will be taking them to court.

    It would be zero or a minus star if possible. We purchased a used car from them on 12/5/2025 and…read morepaid in full with cash (a bank check just under $20,000). We received the title over FOUR months later after numerous unreturned phone calls and broken promises. The first week in April (now 2026) I asked Matt what is taking so long - his response was a shrug and said someone signed the title in the wrong place. Days later he blamed the insurance company but we found out from said insurance company that they were waiting for Coggins to send them the dealer package when the car was purchased. Another issue was a sensor light that was on, they fixed it only to have it light up again an hour later. We will take the car to our mechanic who we trust to solve the problem. We are in our seventies have purchased several cars over the years (more than we can count) and this is the worst experience with a dealership. We bought a car from Haddad Subaru and had the title, inspection and sticker in two days. Be careful where you shop!

    Bedard Brothers Honda

    Bedard Brothers Honda

    (14 reviews)

    I had a service appointment for my wife's Honda today. The Service Advisor, Jarod, was super…read morehelpful and accommodating. The service was completed quickly, and I was given an inspection report with future services that would be needed. Also, a shout out to Peter in Sales, who is always great to talk to and one of the best salesmen I've had the pleasure of dealing with.

    I've been looking for the last several weeks for a particular type of Jeep Wrangler Sport. It had…read moreto be not red, not orange but a combination of both. I reached out to several dealerships in the area but with no luck and very few return calls. A few days ago I was speaking with a friend, Tim Conroy who I've known for twenty years. I didn't realize he had a new job at Bedard Bros. in Cheshire. He insisted that Bedard would be the place that would best serve me in this search. Two hours later I got a call from Mark Civello a salesman from Bedard. He told me he had located what I was looking for. Within an hour I was test driving the exact Wrangler I was looking for. With the expertise of Mark, the encouragement of Tim and a first class finance staff I was able to complete all the paperwork, got the car insured, license plates on and I drove my 2025 Wrangler Sport home by 6pm. Mark, at every step of the way, could not have been more helpful and considerate in answering the many questions I had. Mark along with the finance staff are not only top notch professionals but quite simply... really nice guys. Looking to buy a new car you won't regret a visit to Bedard Bros. Ask to speak to Mark! Jack Myslinski

    Auto Express - usedcardealers - Updated May 2026

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