Huge shout out for fixing my car today. Honest, kind and…read moreknowledgeable. Good pricing, and I was treated extremely well. As a girl I always have anxiety going in to anywhere with my car, the dealer completely screwed up and caused me a huge headache, and you guys fixed it for me. Thank you so much!

Great service and a very prompt work environment I have been there four times and had a great…read moreexperience

When I asked John if the car I was buying would last he looked at the carpet and shuffled his feet…read morewhen he told me yes. I tried shaking his hand when I left and he did the same thing again and avoided eye contact. A few weeks later, turns out the car needs more than 3k in work. There was also a transcription problem between John and the registry which I had to figure out myself because they couldn't. Finally, when I called back with the answer to their problem the dingbat in the picture told me it wasn't John's Automotive, meanwhile there's a sign above her head.

ive been using johns automotive for about 8 years for all services i cant do myself and the entire…read moreteam there is amazing, from the service writers to the techs to john himself. always treat me like family and take care of my car like it was their own. id recomend this shop to anyone and everyone. no they are not the cheapest in town, but you know what they say, good work is not cheap and cheap work is not good.

Been going to them for years with all my family vehicles. Honest, fair, timely and good…read morecommunication on all levels. Very good rates and won't charge you if you don't need the work.

Tony Andrew's and crew are fantastic getting my jeep repaired. They have repaired my sensors and…read morefront end suspension. A great job replacing my Tim's unit. The quality of work is also great. I went in for an oil change and they went the extra mile leveling off the other fluids. Highly recommended. Their prices are surprisingly low with the quality one gets. They keep my 2014 jeep wrangler at 210k on the road safely.

Very slow service. Oil spilled on the engine. Smoke pouring out from under the hood. Very expensive.read more

They told me that if I did not replace the battery right away, it could be dangerous, and that the…read morereplacement would cost well over $300. So I went to AutoZone and bought a new battery. When they tried to install it, they could not loosen the bolt because it was too old, so I went to a repair shop. They said they would charge $50 just to install it, so I left. Then I decided to have it replaced at Walmart and made an appointment. After I came home, I went to a nearby repair shop and had the battery checked. The result was that there was nothing wrong with the battery. I was completely stunned. I had spent the entire day going from place to place just to replace the battery. I was exhausted. But the result was absolutely ridiculous. How can I trust Jiffy Lube after this? I could not help thinking that they must have replaced batteries this way countless times before. I especially wondered whether they may have done this to female customers who do not know much about cars. Yesterday, when I had my engine oil changed, they also told me that the cabin air filter needed to be replaced. But later I saw that they had charged me $65 for it. So I checked the prices of similar parts elsewhere. Almost all of them could be purchased for around $20. Why would they do something so outrageous? This location is in Lenox, MA. The last time I went there, they also told me something needed to be replaced. When I compared the price with other places, it was so unreasonable that I decided I would never go back. And now this has happened again.

Mark and the staff at H&S Auto really helped us out with our car trouble. He went the extra mile…read morewhen he didn't have to ! I would recommend this shop.

Very happy with Rick and Mark and the whole team! Excellent service and always done right the first…read moretime.

So I may be a bit partial as I've been in involved with New England Brake & Muffler since the…read morestart. But hey, my business partner, Aaron Brasie has been great. So this review goes out to him. He has done a fantastic job teaching all of us how to perform exhaust, brakes, front and work, and small engine repair! Now that the shop's running smooth it free's me up to be in the office, where I can devote most of my attention to all our customers. It's been a pleasure to give back to Berkshire County and to contribute as an asset in the small town of Pittsfield, Massachusetts! Thank you to all our loyal customers who have made our local busines a success! If you're ever in town and your car breaks down, give us a call!

These guys are fantastic. no bull, just honest evaluation, quick repair, and fair prices. They…read morestand by their work. I had a muffler done and a couple of months later I thought the manifold had blown, took it in, it was a broken clamp. Fixed it, no charge. My go-to guys.

Tire pressure sensor showed loss of air in a tire. Went in because I was going out of town over the…read moreweekend. They fit me in and carefully evaluated the tire. Very polite and thorough- even the bathroom was clean!

I bought four new tires at Mavis in Pittsfield, Massachusetts. I also did a wheel alignment and…read moreother work as well including shocks. They seemed pretty good except that when I brought my car back home to New York to do my inspection the mechanic there said I needed new tires. My tires that I bought at Mavis about two months prior were already boiled on the inside. The mechanic in New York said probably whoever installed the tires didn't do the wheel alignment. I've been chasing Mavis since September 2 and the corporate office people keep brushing me off and telling me some imaginary person is going to give me a call and they never do. Stay away from this and all Mavis branches. Especially to buy tires unless you like buying them twice.

Mike was amazing! I had a brake light warning that came on my dashboard. He evaluated the brake…read morefluid, and also went the extra step of checking the brake pads and rotors, and gave me great advice about when to followup on that and how to know when it becomes a problem. He was so kind and helpful.

My boyfriend has been getting oil changes at monro outside of Pittsfield for years. We moved here a…read morefew months ago and decided to go to the one here. He told them he had a coupon which he had always used to get oil changes at other monro locations. Never once did another location ask him for a printed coupon. Well apparently this one is different... the space was loud so he could not hear the price so he paid and $50 happened. He didn't notice until he got home. He called back and they told him it had to be printed and did not want to issue a $20 refund. Nowhere in the coupon does it say that and he has never been asked that at any other monro. No wonder Walmart has a lot more business than they do. We will try the one in Lenox next time. Edit: replying to monro on asking me to call. My boyfriend did call. First the store. Rude attendant. And then costumer assistant. The woman was rude and kept interrupting my boyfriend and did not let him explain. She said she would call back today on the refund 04/06/2021, he had not received a call. He will be calling back tomorrow.

I never thought I'd be excited to write a tire review, but as a female-identifying person, we're…read moreoften the target of bad practices and outright lies when it comes to most things car related. That being said, my workplace gets a discount through Tire Warehouse, which is what initially brought me in the store. I loved that I could book an appointment online through their website (a must in 2019 in my opinion) Despite not such a great exterior, the inside of the store is clean and I was promptly greeted and checked in. They put my tires on within a half house so I decided to hang out while they did it. Workers came in and out and all greeted me and even cracked a few jokes with me. I got into a discussion about women and car repairs/needs. They let me know that they're organization's culture frowns upon that and that they don't work on commission, so there's no pressure to do any unnecessary upselling. Getting new tires isn't everyone's favorite activity, but Tire Warehouse makes it as pleasant and fast as they can. I'll be back and recommend you go there as well. I paid about $700 for brand new, top of the line, set of tires and labor.

Great service, freindly and fast. Very busy place but they move right along. The only drawback, fox…read morefake right wing news on their TV and evidently a trump person. Otherwise, quality repair on tires service.

I had an appointment at 10:30 am and was on time. It was 15 minutes before anyone cam into the…read moreoffice to address me. I was told it would take "about an hour" to put on my road tires. I let them know I'd be across the street and to please call or text when the car was ready. An hour later I hadn't heard from them, so walked back over and they hadn't even looked at my car yet. They weren't considerate enough to even notify me. They then said it would be "another hour, and we are taking it right now." An hour later I called to see if it was done and they put me on hold for 15 minutes and never answered. Then when I arrived I was told it would "be another 15 minutes." 25 minutes later the car was done. Two Hours and 30 minutes for what I was told would be a one hour visit. 1. It is simple consideration to tell the truth about timing so people can plan their day. 2. It would have been simple consideration to have called me about the delay. 3. It would have been simple consideration to have answered the phone instead of leaving me on hold 15 minutes. When I mentioned these things the answer I got was a shrug and "Well, it's that time of year." What time of year? Apparently the time of year to disregard customers. The prices and work are decent. The customer service is AWFUL-and for no good reason.

Overall a positive experience. Even though they could not fix the car, they admitted so after…read morespending about 15 minutes trying to diagnose the problem, and they did NOT charge for the diagnosis. They did not have a computer for our make/model, but Anthony was honest and gave his best estimate of the source/cause of the problem. he was young, but knowledgable. MOST IMPORTANTLY, he admitted what he did not know instead of trying to BS us! As others have commented the call center # to get an appointment is based out of Singapore which is crazy and the operators are so out of touch with American habits, but make an appointment and then go directly. The operator gave us an appointment time an hour out, we were close by and headed over and they took us immediately.