I lost my keys at work, ALL of my keys. It was incredible…read morethat when I made the decision to call for re-keying a new fob and key for my vehicle, that Josh (Have Tools) drove immediately to my location and began running diagnostics. Although there were issues to be overcome; Josh remained determined to help me out and get to the root of the problem. Even after all the troubles, Josh managed to make a new key for me a program a new fob which was such a lifesaver! I commend his determination and effective communication with me throughout the entire process. After all was said and done, I had him program another fob for me which I got as a spare.. at a ridiculously cheaper rate than I would have paid going in to the dealership (I called and got a quote...Have Tools was almost half as much...plus he came right to my location!) Josh is a professional red seal locksmith and I highly recommend his services. Thanks again...incredible

So I locked both sets of keys in my car & on a holiday. I called Josh and he came out right away &…read moredidn't even jack up the price cause it was an holiday. Thank you! Josh was super quick & opened my car for me immediately. He was extremely pleasant on phone & even more so in person. Definitely would recommend Josh to anyone.

This past weekend, Josh, helped me swap out my old battery and it took a bit of effort to do. I…read morefound Josh very patient and generous with his efforts. I was really impressed and grateful! a Amazing service! Thank you, Josh. Jennifer

I purchased an interstate motorcycle battery in July, 2020 and used it for three months in 2020. I…read morestored it properly during the winter with my Honda trickle charger and used it again from May until September of 2021. It performed well during this time however during the first week of October it suddenly died. I took it into the Battery Center to have it tested and was advised it was not taking a proper charge to increase the cranking amps. In short this was a defective battery. The owner advised there is only a three month warranty and nothing he could do but offer a replacement of the same battery at a 10% discount. I'm not only disappointed in the battery (will never purchase an interstate battery again) but also poor customer service as this store does not stand behind their product. In my view the store should have replaced this battery or at the least offered a replacement at 50% discount not 10%. Customer service is important, in my case, it wasn't as I wasted $160.00 on this purchase. John Manderson Kelowna.